They're ready to help. Very resourceful but just be honest to them about what your looking forread more

Do not waste your time with Jason Alva! I've never met someone with more excuses who produced no…read moreresults the entire day. This is just a job to him there's no passion, no drive, no commitment. Just wasted time and empty questions. Take your business elsewhere and avoid this place!

AMLI West Plano is no different from any other apartment complex. Do not be fooled…read more When I moved out of my apartment, AMLI hit me for damage to a stovetop which existed when I moved into the apartment. AMLI will ding you on your way out for charges that you should not be held responsible for. Renter Beware!!!

I have loved almost everything about this apartment for the majority of my lease. I got a new job…read morenext to Legacy West, so I had proximity to work, the floor plans were nice and spacious for the price, and besides the sound of my upstairs neighbor stomping around no complaints. My leasing agent Jamie was super helpful and seasoned, but management shifted, and I didn't experience any issues then. It was not until I decided to not renew my lease, as I was missing my friends in Dallas. So I sent my 60+ days notice, and they conduct a preliminary walk through, which I thought was kind of odd as my previous building did not require such an early walkthrough. Not only did they not show up on the day they told me, they moved all my framed art work. My diplomas frame was ON THE FLOOR, while everything else was at a slight angle. I filed a complaint with the front desk, and they notified me that their staff was not supposed to do that (touch your belongings), and they should have arrived at the schedule time. However I have the slip saying when they actually conducted the walk through and the email confirming the scheduled time. Irresponsible and unaccountable. But this brings me to my next encounter. We had scheduled fire inspections, and on one of those days I left my AirPods charging on my nightstand. I come home to find that they are missing and no where in my apartment. I even try to track them on Find My iPhone, but they came up as offline. I sent an email to the leasing office, only to not get a response. So after work, one day later, I went in to the office to ask if anyone has seen my email. They have and suggested I show up the after during lunch to meet with the onsite manager, Stacy. Naturally, I show up and talk with her. She double checks my find my iPhone app, like I don't know how to use technology, and then tells me what happened on that day. She claims that she and the maintenance staff did the room checks together, but she never actually entered the room. Then, she says that my room was the messy room. I pressed her about that because that is just rude. She clarifies that there were boxes every where, because I was moving. However, I haven't started the moving process yet, so not only did she not do her research on who she was talking to, she has the audacity to tell me her staff didn't steal anything, as she can attest by standing outside the apartment. All in all, she suggest that no one could steal AirPods in the 2 min it takes to conduct the fire inspection, BS, and that I should file a police report. The main lesson here is that this building is fine if you can deal with extra noise, but never let these staffers into your room unattended. In fact, I would suggest getting a lockbox and an interior camera. However, for the $1,500 a month I pay in rent, security should honestly be included. Hence, my one star review. Live at Legacy/Metro West if you want a new building with walkability.

These guys are just beast mode all day. Highly recommend!…read more Tracye responded to me within about 90 seconds of posting my project on Yelp, and she shepherded this project expertly - also very friendly. Omar filled in the details of the job to get us the right crew, and got us scheduled for the very next morning. Lorenzo and his team showed up early, communicated clearly, and holy wow did they work fast. In less than 90 minutes they moved what took our team 6 hours to do. AND they moved a fireproof safe by hand, with sheet strength and a good knowledge of physics. The cherry on top is the value - super-fair, plus a discount for booking through Yelp. Need anything moved, call them!

TLDR: Use King. They were awesome…read more I've been a bit of a nomad and I'm in my 4th house in 3 years (finally bought this one!) I used 4 different companies because none of the first three were compelling enough to use again. I won't have to search for another one now though. I'll spare all the details, but they went above and beyond to make sure my move went smoothly and when things didn't (we had a lot of moving pieces with multiple stops) they made it right. The crew that actually did the move was respectful, clean and careful with our things. They weren't the cheapest, but they were competitive and worth every penny.

I moved to Marquis at Legacy mid July 2026 and everything has been fantastic!…read more Staff is friendly and always welcomes any inquiries. Rent is simple to manage and fair for the location. My concession went very smoothly! Maintenance is friendly and fairly quick to get to requests. I am on the 3rd floor and have nothing but good things to say about the community.

Quiet, family-friendly neighborhood. Super safe. Friendly staff and very timely maintenance help…read more Complex offers beautiful, livable floor plans and is always well kept and clean. Loved living here!

My locator was Kaitlyn Bomar and can't say enough GREAT things about her! She worked with me for…read morealmost a year and half and we kept in touch the whole time. She reassured me that she would find something that fit my qualifications. Let's just say, she exceeded them. My new apt is a dream come true! She treated me like she was a friend helping me look for a place and not just another client. I refer everyone to her! She really is a GEM! If you go with Realm agency, i beg you to get Kait! She will exceed your expectations times a million!

I worked with Jennifer Rincon and she was amazing!! Very responsive and listened to my wants and…read moreneeds! Found me a great property to live! If I move again I'll definitely reach out to her for help!

Their Leasing process was slow and unrealistic!! Once approved, they expect you to sign a lease…read morefor an apartment, BEFORE you view the actual unit. PLUS applicants must pay the first full month's rent and any prorated rent 7 days after you're approved!! Ask Questions before you enter into their application process. We paid $350.00 upfront and only $100 from the security deposit is refundable. They didn't value my business, so I canceled the lease promptly, otherwise all my hard earned money would have been robbed. They should refund my $150.00 admin fee! Still waiting to receive my refund by MAIL, instead of simply crediting the original method of payment. Avoid Banner Mgt. properties.

I've been a resident here for 3-4 years, and the apartment maintenance team has always been very…read moreresponsive. AJ was friendly and professional, and he made sure everything was cleaned up after the maintenance work was completed.

The Real McCoys are simply the best, top Texas reality team in my opinion. Over the years they have…read morehelped sell our daughters' condo, bought & sold two homes for our other daughter, helped us find our new home and now sold our home in Prosper. This team (family) are on top of everything from social media platforms and drone usage to executive relocation companies looking in N Texas for their client's new home. Someone from The Real McCoys is always easy to get in contact for questions or concerns which makes this process smooth and comforting. Their hands-on approach in every aspect of selling (or buying) and many years of insight is the best we've ever seen. Best team ever! Only realtor our entire family will ever use in North Texas . You can't go wrong with this team! Major thanks to Terri, Ron, Janice, Craig, Jack and Linsey for all you've done for us. Blessings to all!

Terri was perfect to work with. She was very communicative all along the way, helpful in her…read moreguidance and understood our desires of the type of home and the area we were looking for. We had a 14 day escrow that went through without a hitch. We'd use Terri again when we're in the real estate market.

I don't live at the property yet but I signed a lease at the end of February with Greystar to move…read moreinto the townhomes in April. They never told me they would no longer be managing the property and a couple days ago I received a call from Audri with the new management company for the property Willow Bridge, who was also surprised I was never informed. I was anxious, worried & upset not knowing what kind of changes there could be but Audri worked tirelessly for 2 days to make sure my unit is exactly what we were looking for, took pictures and sent them to me, communicated with me often throughout those 2 days to keep me informed & made things right when they found an error(s) on my lease. She has put my mind at ease that this property is in very good hands & turned me around from no longer wanting to move in to being very excited & comfortable to move in as I know we will be in good hands!

I lived here for 1 year there was constant flooding in my place whenever it rained and visual water…read moredamage and mold .. I'm an experienced water remediation technician so I know how serious this stuff can be .... called the office a number of times about the issue and was ignored over and over again to the point where everyone in my house was getting sick and had to bring my own drying equipment and anti-microbial spray to take care of my unit because management was too cheap to have anyone come in and take care of the issue... on top that the previous tenants even came over and warned us of the same issue.... and I'm not going to even touch on the bug issue in this unit and several others, this is by far the worst property I've ever rented from and im more than happy to announce I'm moving out of this Hell hold!!!!!!!

Randy Abshier and the whole Van Poole Properties Group were all top notch to deal with during my…read morelatest real estate transaction! As a Realtor myself...I greatly value and appreciate other agents helping to ensure a smooth road to closing for all parties! Thanks for being so professional and communicative!

Seychelle, Michael, John, Kristen, and the entire Van Poole team were incredible to work with…read moreduring our home buying experience in May of 2026. Even when we had challenges in the process that were outside our control, the Van Poole team worked diligently to proactively solve them and successfully negotiate our home purchase in Flower Mound, Texas. They went out of their way to make us feel heard and understood and provided expert advice on the market comps and dynamics of the areas we were looking to buy. I would highly recommend Seychelles' team to anyone in the North Texas area who's looking to buy or sell a home.