We used this place for notary services. The notary made a mistake on the paperwork. They fixed it…read moreby initiating, but I was super disappointed in the error.

I love PostalAnnex and usually make it a point to do most of my shipping with them. This locations…read morecustomer service can be better though, simple drop off was an awkward experience.

Terrible customer service. The manager with the beard NEVER says hello even though we say hi every…read moretime. If you're so miserable then get another job!!! Don't work at a customer relations occupation and be mad all the time. It's sad really since he's been here. The ambiance used to be so vibrant and now his entire crew follows his crappy attitude.

I always had a decent experience at FedEx in Rancho Bernardo. The people behind the desk are…read morealways helpful, whether I am mailing something internationally or domestically.

Best UPS store. Staff has always been friendly to me and they are super efficient. Prices are…read morereasonable if you do need to mail out items. The service I usually come here for is to return items I have purchased. It's sooooo easy. The only thing that's not great about this location is parking depending on the time you can be a pain. Their customer service has been excellent though.

Always busy as you would expect from any UPS store. But they are trying their best. I've always…read moregone here for my shipping needs and they always come through. A little patience is all we need as they are an essential service to our community.

Friendly couple who runs this place. They have a variety of delivery services here you can drop…read moreyour packages off conveniently. I've gotten notary services and greeting cards here too. Fair prices and pretty efficient service. Conveniently located inside a mall plaza near Target and a few restaurants. Parking is always available nearby

Hands down the best PostalAnnex--and honestly, one of the best shipping and mailing service…read morelocations in all of San Diego! Everyone here is incredibly friendly, efficient, attentive, and always willing to help. The entire store has such a warm, upbeat atmosphere, and you can genuinely hear laughter and friendly conversations throughout the space. I came in with a large number of return packages to drop off, and Dennis immediately offered to lend me a cart and helped me bring everything inside without hesitation. He was incredibly kind, helpful, and detail-oriented. He made sure every single package was properly scanned and accounted for, which gave me so much peace of mind. What impressed me most was how they managed to be so thorough while still helping every customer quickly and efficiently. I noticed that nearly everyone walked out with a smile on their face--and it is easy to see why. Whether you need to return packages, ship something, use notary services, or take care of anything mailing-related, this is absolutely the place to go. The team goes above and beyond, and they truly make what could be a stressful errand feel easy and pleasant. I cannot recommend this location highly enough. They will not disappoint!

I'm not the usual type of reviewer. I rate based on what they should do and I do not put anything…read moreon us as customers on the people that work there. I have come more than a few times to ship items and mail returns from Amazon and it's been a smooth and fast process. I will tell you I check on my results so I know it turns out the way I want. I have worked more than a few customer service jobs and I honestly do not care if this pisses off anyone. The very last thing they want to do is be friendly to yet another person in the line after dealing with most likely at least 100 people before you. But here at this store? They did. Even when I saw they were ready to be off work. They did. People seem to forget we are all human but once. But customer always right huh? Yeah chances are you keep with that attitude, your experiences with customer service have a high chance of being shitty. I know some of you go through life thinking every employee should bow down to you but honestly? They really don't. The times I keep in mind the people who work there are just like anyone else and want to be treated decently, I get treated well. What a shock huh? And after I was done, I asked for their unique mailing labels that make it so much easier for me to mail packages. I got double what I asked for. So in my book, UPS is more than good.

Do not use for photocopying services. They charge $2.00 and then $0.25/page. One of my print jobs…read morecame out illegible. No one checks for quality. One would think they'd have much better setup (check for toner, quality test) and faster equipment. My job was about $30 and at least $10 of it was a waste.

For the past few years, I have frequented this UPS store for sending packages and Amazon returns. I…read morecontinue to have wonderful experiences here. Their staff are incredibly friendly. Lou and Brenda are always wonderful, as are the other staff members. Even when lines are long, the team at this UPS store work effectively to ensure you won't be waiting long. I will continue to visit here for my shipping and Amazon-return needs.

They packaged a box of goodies for me and an item wasn't put in the box. The most important part of…read morethe gag gift was not in the box as the recipient said it wasn't. When I stopped at the store to let them know, the clerk said "somebody must've opened the box in transit and took it ." Uh, dude NO. They'd take a gag sticker and not a bottle of wine and gourmet caramel? So very odd. I won't use this store again. Sounds like 4S is better anyway. At least the wine got there.

Friendly and very helpful staff. Exactly what I wanted to…read moreaccomplish at a very reasonable price. Also, the location was very convenient to my home. I recommend them to anyone since they serve the local residents and located in the Von's shopping center.

She charged me for 2 day air rate and never once told me options for rates. Then on my cc…read morestatement there was an additional fee. When I called she knew exactly that it was an additional fee to use cc. Total $46 to ship a book! Never use this place again.

Convenient location with relatively fast service. The agent was helpful, efficient, and…read moreprofessional. When we entered, the line had 10 persons in front of us. It only took us 2-3 minutes to reach the front of the line. Our service was completed in about 40 seconds. Definitely impressed by this location.

Conveniently located next to Ralph's. Good service. Helpful staff. Can also mail USPS letters and…read morecards using their dropoff box.