We used this place for notary services. The notary made a mistake on the paperwork. They fixed it by initiating, but I was super disappointed in the error. read more

I love PostalAnnex and usually make it a point to do most of my shipping with them. This locations customer service can be better though, simple drop off was an awkward experience. read more

Wonderful service, but a little expensive for a po box, good customer service, place is always clean , but they shouldn't charge 72.00 for a stupid po box read more

Betty and the ENTIRE team there are wonderful. The service, environment, everything is just all one could ask for and expect from a small business. I have been coming there for over 6 years (I have businesses that require mailing addresses) and it is always a good experience. When the line gets long (as it sometimes does) they are able to prioritize and get everyone out efficiently. Greg does the notaries and it is always a smooth process. If I get a package, I am always sure to pick it up quickly, their space is a little smaller than many other Postal Annexes. I have mailboxes there, have gotten some greeting cards there, keys copied, copies made, packages mailed, items notarized, mailing peanuts, etc.. Side note, the cost of their shipping supplies is quite decent and cheaper than office supply stores for a lot of the items such as some of the boxes. They are also cheaper than those overpriced Minute Key machines as well. Lastly, for those who don't know (as a number of Postal Annex reviews seem to reflect this), Postal Annex marks up postage. If that won't work for you, you may want to go to the actual UPS/FedEx/Post Office store. Logistics companies really don't offer wholesale/discounted pricing for retailers to make much/any kind of margin on postage/shipping. Retailers that sell stamps at their market rate are literally selling them at cost. Anyways, I am happy to get my postage there here and there to help the business and because I get plenty of value from the oversized (does not fit in the mailbox) package acceptance/holding. read more

Love this place! You can get all your shipping needs, regardless of carrier, in one place. Everyone was friendly and helpful.

What an impressive business and truly a class act from beginning to end. Thank you for being so kind and helpful in every facet of my notary needs. Greg took care of me efficiently and with a smile on his face. He was excellent; as well as Betty Bloom, the owner who treats you like family. I had an amazing experience full of great knowledge and quality assistance. Also, Payton was wonderful even though she didn't help me. I found a lot of value in the competency of the organization. Thank you for your service and your support!! read more

After trying to find a place to notarize a single piece of paper for me (UPS, Bank of America, Senior Center, FedEx) this was the only place that had one on site. He was available right then and there to act as a notary and was extremely efficient. Thank you! read more

I have come here to send mail and packages many times. They have always been on point. In Rancho Bernardo, the post offices only deliver mail but you can't walk in to buy stamps, envelopes, or send packages like this place offers. Found out they have a notary too. Check here for unique gifts. They stock the cutest small gifts such as jewelry, decorations, funny chochkies . I found a cute Christmas gnome for my tree. read more

PostalAnnex - Gnome ornament - Shipping Centers Near Me - San Diego, California

Been to Postal Annex's before, but this one stands out! Went to get something notarized and they informed me they don't notarize wills! So the employee informed me that it's witness only from what he has heard. So he explained what to do, and we had two witness's and got it done! Was very helpful! Nice location not too busy! read more

Needed a notary. They had one on site, it took 5 mins and was easy peasy. Busy place and was run like a well oiled machine. Well done.

I think it was Deb who helped me out last time I was here. I had to get some notarization done and was able to hook me up. Not monetarily though, as it looks like as of January 2018, California has raised it's allowed notary fee to $15...per signature. Those babies add up when you're looking to get a few done :( Otherwise, the staff here was awesome, professional and friendly! I totally recommend this place, for notary services at least. read more

Let me start off by saying Sogand is a wonderful and kind person. My experiences with her have only been pleasant so this review has nothing to do with her. Please put her in charge. NOW, let me get started. Few places have I been treated worse. By far a joke. I'm talking to you Deb. Why are you in costumer service??? You are rude. VERY RUDE and don't even take the time to do your job. I wouldn't have a qualm with you if you were just rude, but your terrible, life draining attitude that effects the quality of your work is where I begin to have a problem. So please, do whatever you need to get yourself right..... The world is a beautiful place so I hope you get yourself straightened out and join us. The other older gal has always been rude too. I pray for your coworkers to have the strength and dignity to deal with you guys... wow... AND I WORK IN COSTUMER SERVICE, I KNOW IT SUCKS BUT MAYBE SINCE I KNOW IT IS MY LIVELIHOOD AND I just have this crazy idea that all people should be treated with respect, it gets me through my day. And i figured that out before I turned 30, what's your guys' excuse? read more

I've used this Postal Annex location on a few occasions. One was to pick up a package, another was for DHL dropoff. Both were for DHL services. I've had excellent service both times, and the staff has been more than helpful and friendly. Picking up my package was super easy! I had arranged my package be dropped off here instead of my home and all I had to do was walk in and show them a notification on my phone. It was a quick pick up and I was in and out in like a minute. Same with the drop-off. I went in there yesterday to drop off an Amazon return through a third-party Amazon seller. They were in the UK, and use DHL, so I thought where am I going to drop this off?! Then I remembered Postal Annex. There was kind of a line when I walked in, but the woman at the counter noticed I was dropping off, so she let me just sit my package on the counter and hand her the slip quickly so I didn't have to wait. I've had great experiences at this location. The customer service has been great! read more

I wish I could give them negative stars because of how horrible this place is. The clerk was reading a book and acted as if I was a HUGE burden. She was extremely rude, short with me and obnoxiously annoyed that I was... even in her presence? I'll never go back. read more

We come here all of the time. We utilize their printing services for our business and we are always happy with the results. The customer service is always friendly and they are so helpful. They will continue to be our go to place for our business needs read more

The staff here is not so friendly. They ask what you need upon entering the store, but that's where the pleasantries end. They are incredibly impatient and treat their customers pretty poorly. They act like you should know how processes work like notarization and international shipping. Questions seem frowned upon. Deb in particular is pretty rude. The store itself is pretty dirty and is a hoarder's dream come true. Things are cluttered, dusty, and appear to have been sitting there for an eternity. If you're into bad customer service and bookmark collecting, this is your spot. read more

I walked in to ship a box that was in need of some major tape assistance. The kind gentleman did it for me at no cost and offered to cover the existing label. Great local place to handle your shipping needs. Also, they carry cute little gifts you can't find other places. Great service! read more

I have been working with Betty since 2001 and I have never been more elated with the professional, creative, service of any business. Betty has mailboxes, shipping supplies and greeting cards available at your fingertips, but it's the personal service that keeps me coming back. Betty manages many of my business needs from shipping, marketing, printing, networking, and many more. Betty's Postal Annex has become a meeting place for myself and my clients, I also leave things for my clients knowing they will get it when they come to check their mailbox. What a beautiful set up! read more

NEVER go here if you need Live Scan Fingerprints. I had the worst experience. Started at the end of August with getting prints done. I wanted to make sure there was plenty of time to get them before I started my job, as a Realtor. Well, a month later I received a letter from the board stating my prints were not accepted because Paula wrote the price I paid for the Scan, in the place they wanted the date!!! So I went back again, (I should NEVER have) for a new Scan left the store. 3 1/2 months later, I still hadn't received them,. I made some tons of calls to try to figure out where they were, DOJ, FBI, Bureau of Real estate, NO ONE knew anything, I kept calling until finally a guy at the BRE, called me back. A week prior Paula did make 2 calls to help, I guess. The same man she spoke to called and told me the reason they were NOT accepted was because Sylvia at the store entered my birthdate WRONG. He said I needed to start from scratch again, I was so angry, I was going to blow a gasket. The man also told me, the week prior when he spoke to Paula he told her the reason they weren't accepted again. So she knew 1 week before I did the reason. I asked him to call Paula so she could hear this straight from the source. When I asked her later about that, she said he did NOT tell her that. He has no reason to lie to me. SO, she lied to me which is not good. I am almost 5 months without the ability to work!!!! The worst part of all of this is Paula NEVER ONCE apologised, not once! I told her this is my livelihood and that I can't wait 3-4 MORE months to get my Fingerprints cleared. Can you IMAGINE, NOT one apology. This is serious stuff! read more

Notary by the name of Gregg Miller, Commission #1819154 expiring Nov 18, 2012, notarized a power of attorney and charged $10 for this service. The notary acknowledgment's verbiage that came on the document was incorrect, however Mr. Miller still used this incorrect acknowledgment. The county recorder rejected the document for recording and stated that Mr. Miller should have replaced this acknowledgment with a corrected one, but failed to do so. This knowledge is part of Mr. Miller's notary training and state licensing exam. read more

Needed to renew my passport because it expired. Went to the post office and got attitude from the employee so I grabbed the form and went to postal annex. They were very helpful and took the picture and helped me fill out the form. I definitely would recommend this location. If renewing a passport print or pick up the form first. Also bring a check along with expired passport to send back. read more

I have been a customer of this PostalAnnex for a little over a year. Betty and her crews have been nothing but great. Great service, great price on their boxes. Highly recommended. read more

Great customer service. I went there for a passport photo. I received my passport photo and the gentleman also helped me to make sure that my application was correct. I noticed that they also make house keys and got a extra to have on hand. I was out of there in less than 10 minutes and would recommend their services read more

Love this place for all my shipping and postal needs. The owner, Betty, is just wonderful. She is so personable and helpful and treats you like a close friend, not just a customer. I will continue to frequent here for many years to come! read more

I normally go to the post office to mail packages. This week, on a whim, I went into Postal Annex to see if they could help me find a box of an unusual size. I was thrilled to discover they had exactly the sized box I needed. I took the box home, packed it, and returned to Postal Annex to mail it. My experience was great! More options for shipping than the post office. No wait. And wonderful customer service! Betty was so helpful and kind. She helped me more securely tape the box I was mailing, then looked through several different shipping services to find the least expensive one (which also happened to be two-day delivery!). While Betty was helping me, my toddler was kept entertained by the fun toys in the store. And we left with a cute toy that my son loves. Postal Annex will be my first stop for any future mailing needs. I'm happy to have found them. read more

I have used this store many times because of it's convenience but my last visit was THE LAST time. I honestly don't know why the lady and gentleman are even in this store. They are always miserable and it's never a pleasant experience. This week, she was just downright rude. I did not ask anything strange or unusual either. I will rather to to the post office and stand in a long line or go to the new UPS store near Starbucks up the road. The very same thing I asked to have done at this Postal Annex was done at half the price and a friendly smile at the UPS store. I have not written many reviews but felt I needed to write this one. read more

I will never go into this Postal Annex again. The owner is one of the rudest, most condescending people I have ever met. I was blown away at how rude this woman was when I asked a simple question about a type of shipping envelope. If I could give this store "0" stars I would. Learn some manners. read more

I have had occasion to use this store over the past year many times for mailbox, printing, notary service, etc. The staff is efficient and knowledgeable. Happy with their services. read more

Packing up boxes for shipments is not my strong suit. Betty (the owner) and Gregg have both done an excellent job of packing for me recently. The shop is also convenient and reliable for UPS, FedEx, USPS shipping. read more

I use to go here once a week and now I don't. Work they do is great but customer service is zero. They are always mad or tired. The guys that help customer are lot better. But the lady's need attitude adjustment. They need to smile at least! I am going to 4S Ranch UPS store. read more

Congratulations to Betty and team on 30 years serving the Rancho Bernardo area at Postal Annex. We have been very active clients for 20+ years now and have always been very pleased with the courteous support we have received. They have never failed to go out of their way to solve any shipping and receiving problem we have brought to them. And as a side benefit, they have a great collection of entertaining Greeting Cards to browse as you come in to the store. My wife and I became customers before we were married to receive wedding gifts shipped from our remote family, and now Betty and her team are delivering care packages to our son in college. We have always felt like part of their family and certainly feel they are part of ours. read more

Love coming here as the customer service is great! The place is tiny, but they've managed to find THE best greeting cards ever and have all kinds of useful and fun stuff. All the usual services, keys, gifties and nice people. The current construction is making a total mess of everything, so I'm sure their business is suffering from that, but it's worth navigating the detours! read more