Best UPS store. Staff has always been friendly to me and they are super efficient. Prices are reasonable if you do need to mail out items. The service I usually come here for is to return items I have purchased. It's sooooo easy. The only thing that's not great about this location is parking depending on the time you can be a pain. Their customer service has been excellent though. read more

Great location and friendly staff. Many services are available with reasonable prices.

Always busy as you would expect from any UPS store. But they are trying their best. I've always gone here for my shipping needs and they always come through. A little patience is all we need as they are an essential service to our community. read more

Every time I need to make a shipment they are fast, courteous and helpful - even making sure my package is taped correctly. Had a problem recentiy with a return shipping label. I called, live person answered quickly and told me what to do. Brought the package in and I was done in 2 minutes. David, your store is THE BEST!! read more

This UPS Store generally has great service and services. Sometimes, however, the staff is a little short on courtesy and friendliness. The Gen Z "stare" can be found there today. I should add that there was only one other customer in the store at that time. And he was warmly greeted by a male employee. History: I hadn't visited this UPS in months. it had been an unfriendly place for a long time, then perhaps there was a turnover in their staff and they became very service oriented and polite. Now - looks like the old trend is back. So many negative reviews. I'm sorry to add to them, but perhaps things might change. read more

I just had an exceptional customer service experience with the young man at this store. I was returning a WiFi router. He was incredibly friendly and helpful in working with me through this process. When the transaction was done he was again incredibly courteous and provide me with my paperwork. A second paper was missed. He ran after me and hand delivered it to me in my car before I could leave. It's that extra effort that left an impression on top of already great service. I frequent this store on a semi-regular basis and their staff is regularly friendly, professional, knowledgeable, and helpful. read more

They are all so polite and fast! Great location lots of parking you are in and out quickly!

despite being very busy, the ups staff here were super friendly and worked efficiently! i didnt know how the fingerprint process worked so i was so confused. the staff also helped me with emailing my form to them so they can print it out for me. they were very patient. will definitely come back to this ups! :) read more

The UPS Store - Printing Services Near Me - San Diego, California

Not sure if he is the owner, but he was very nice and walked a lady through Amazon returns. Super nice and patient.

Really fast ! Guy was super nice too and helpful . Had a amazon return and was in and out in a minute ! He also said they take USPS items but can't give receipts . Still a super cool option but we still went to the USPS down street . This location is by Boto sushi and Dairy Queen . Plenty of parking today . Would return if in area ! read more

This UPS store is fantastic, my whole family lives in the Bay Area and I'm always shipping things home to them several times a year. Every time I've come into this UPS store everyone who works there is so welcoming and helpful. It's always very busy but I've never had to wait long at all, they are so efficient and everyone knows what they are doing. I think it might be ran by one family because it's always the same people and they are always so kind. My father only worked one job my whole childhood and it was for UPS, he was a long haul driver. So I have the upmost respect for this company and truly feel like everyone working in this store upholds the values of UPS. Seriously this place needs more recognition. read more

I head to this UPS location every time I need to ship something (especially around the holidays) and it is the most convenient location to drop off my Amazon returns. The employees are always so friendly and full of smiles. Even when the line is long the wait is never that long. Find a parking space in the already busy lot takes longer than sending my packages off. The store also has essentials needed for shipping like packing tape and packages, etc. Convenient location and great people. read more

Super friendly and quick service! This store is always well staffed and also has a self service area for scanning, and labeling your Amazon etc returns. we use this store quite often and have never had to wait longer than a few minutes. Not so sure of these bad reviews... read more

Went in today to ship a couple packages out. Kevin was very patient kind and helpful. He even told me what USPS charges for a similar package. Can't beat the rates here. Great shop, I enjoyed chatting with him and David. Will definitely come back for my shipping needs. read more

Prices are high if you need to buy supplies of any sort. Make sure to be prepared but always friendly and helpful no matter why you are there. B B b b b b b B read more

Every time I go into this store I am greeted with smiles and if I have a question. The person at f ont desk has been able to answer with no problems and with a smile. The most pleasant place as a walk-in. Thank you read more

Very professional and prompt service. Not only their postal services but also livescan service.

My favorite UPS location, always happy to help me. Very friendly & courteous. C. Eitnier San Pasqual Valley read more

Love this store! A young girl at the front is always so friendly and polite! Amazing customer service!

Outstanding customer service!!! Thank you for your fast delivery !!!!!!!!!!!!!!!!!!!!!!

This was my first time at this location and I just like all the other reviews- extremely rude and disrespectful staff for no reason. They that will make comments just when you have a question (David Lee in particular was very so rude and condescending lol). I don't know what kind of day he was having to make snarky comments so fast, but it was definitely unnecessary to start. I will never understand why it is so hard for some people to be nice. They make returns an unpleasant experience here. I've never had an issue anywhere else and will just stick to going to other locations. read more

Fast & friendly service. My package arrived super fast. Would recommend for parcel shipping.

I had a pretty disappointing experience today at this UPS location. I had a package to return that was in a box where the lid was not taped. I was told kindly by the staff member that in order for them to accept the return I had to tape the lid of the box. I asked if they could tape it for me in which she said no. She did provide a solution which was for me to purchase tape from them and then tape the lid for my return to be acceptable. Long story short, I didn't need more tape as I have plenty at home. The employee charged me $2 to tape my box lid shut so the return could be accepted. Lesson to be learned: 1. Tape your boxes shut before you return or 2. Visit other locations that are more accommodating to customer service. read more

This store has always been helpful with shipments and Amazon returns! The employees seem knowledgeable and focused. Sometimes there will only be 1 cashier and a pretty long line but nothing I can't handle. My only complaint about that is that sometimes it seems like they're lacking a sense of urgency when that line is growing. Another thing I've noticed is that when I ask if they can tape up my package they say yes but that it will be done later & they place a shipping label on top. The package gets pushed to the side so they can continue with the line. I mean I understand but it makes me nervous. Like what if someone were to take something out of my box or mix up the labels since they have so many behind the counter. Granted I haven't had any issues but just something I've been concerned about here. read more

Terrible service. Who picks up the phone and processes another order while there's a line 15 deep going out the door? I've always received terrible service at this location, even been asked to pay $2.00 instead of the standard $1.00 for a shipping label. Greedy and rude owners, and staff. Stay away. I'd rather have the longer drive to another UPS store than to visit them again. read more

Puzzled by the low rated reviews, but they seem to have a pattern. People who expect their boxes to be prepared for them. I shipped several items through here without a hiccup. Amazon or personally paid shipments, all handled with care. They don't greet people in line because they're busy serving the customers. Probably want them to pay attention to the inputs there typing in the computer. Why is everyone so soft these days? Anyway, they do a good job overall. Ensuring information is accurate, and I've had my Amazon boxes taped for me without any objections by the staff. read more

This location gets super busy! The line comes out the door and sometimes only 1 cashier to service all. A lot of customers come here for Amazon returns and sometimes come in not prepared (hence the long lines). Caution coming here if you're in a rush. read more

I regularly ship from the UPS Store and have found all stores great except this one. Incompetent staff, incorrect order, and they charged twice what UPS ground charges at other locations. Never again. read more

Came to this location to ship boxes and they weren't open despite my arriving within their hours of operation. Think it might be closed down. read more

Returned an Amazon package here and never got my refund. Turns out the associate used a wrong label. The owner took no accountability and denied the issue and told me to go talk to Amazon. Not coming back here. read more

Worst UPS location. Don't come here. Go to another location. Only UPS location that will charge to tape and pack Amazon returns or ask you to buy tape at their store. Amazon returns says "The UPS Store will pack, label, and ship your return for free. We'll email you a QR code to ship your return. Show it to a store associate at any The UPS Store." False for this store read more

Run to another location. This UPS location staff is rude and disrespectful. They will talk about you in front of your face in their language to other staff about you. Who does that?! They have said rude comments about the packages you are sending out and you will not get any good customer service here. They won't tape your packages if you need just a little bit of tape. They will tell you to purchase a roll of tape or charge for taping. Ridiculous. Learn from the comments to make your business better. read more

Avoid this ups store unless you like being gouged! Was out at Costco and thought I would drop my ups return out that way as well. Waited in line to hear them arguing with a lady about paying $2.00 for a photo copy of her license. My turn, I showed the return code to my Zappos box and the lady said I will charge you to print the label and also seal the box and for the size of the box. I left! Zappos returns says just drop the box with the code! Do it all the time. Perhaps this ups store needs to follow directions and they definitely could use a customer service class! My ups store in Del Mar is the best ever! They do not charge for printing Labels for returns, they are friendly and they move the line fast. Never going back to this UPS store! read more

Service unfriendly and gruff. Go some place else. Had to come back twice. First time had my slip, which stated my package was at that address. Get there the next day after 4:30 and the rude employee told me it's not here yet, check tomorrow after two. Went back after traveling and got the package. Also, the place is a mess. Boxes and packaging materials all over the place. read more

Late to open. Doesn't even acknowledge all the customers waiting outside when it should be open. Rude.

Not my normal UPS store but I used this store to quickly return 3 items to Amazon. David served me and even though we didn't say much to each other he was very pleasant and used my name when he scanned my items. He was happy to be working which is a lot more than I can say for a lot of people these days!! I walked out of there and felt I needed to write this review. Good job David!!! read more

I needed to return an Amazon item. I selected the UPS store drop off. The instructions said no box or label required. Just bring in the item and show them the code. The rude employee got mad that it wasn't packaged and taped. I was just following the instructions and got treated very disrespectfully for it. Employee was a b***h about it. Someone's never head the saying "the customer is always right". I've usually had a good experience here. Not anymore. I will stop giving them my business. read more

Terrible, I've never had an issue returning Amazon packages at ups stores but this store just had a lot of rules. Then tried to charge me? I went to another location and everything was find. read more

Do not come here. This is the only UPS store which requires you to put your Amazon item in a box. I was returning a basketball and came back with a box and they turned me away again. Try to use a different store if you can. Just read the reviews here. read more

Careless staff, rude and dry. No 'hello', I walked in and Asian woman didn't greet me, didn't even look at me. Advised me of their packaging policy and turned back to work. No 'thank you' or 'have a good day'. Workers seem unhappy and miserable for working there. Never coming to this location again. read more