Last week, I bought a Peter criss cd and DHL said that it was out for delivery, so I waited all day, so excited for it, but then they said it wasn't coming. So I was disappointed but it wasn't that bad, because I got it the next day. This week, I bought a Kiss Carnival of Souls cd, and it was also being shipped with DHL. So today, it said it was out for delivery, and the same thing happened. It got delayed!!! Hopefully i get it tommorrow though..... but all in Honesty, try to avoid this company. The thing is, I don't mind it being in transit for a day or 2. But if this keeps becoming a continuous issue, i may lose faith in this company and all..... read more

Dhl Global Mail - Carnival of Souls cd Delayed too!!! - Post Offices Near Me - Elkridge, Maryland

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My package was delivered to the Elkridge MD DHL facility (to my frustration, only 20 minutes away from me) on May 28, 2022. The USPS was supposed to get it from there but still hasn't received it, according to the tracking. Today is June 17, nearly close of business. The phone at the DHL facility rings until the call disconnects. Would give zero stars if that were an option. read more

I have 2 packages tendered for service just sitting at this location for the past two weeks. Contact is impossible and I'm already assuming I will never receive them, even when I open an investigation with the sellers. DHL Elkridge is where packages go to die. Insanely mismanaged and corrupt. read more

This is the worst company ever!!! My ordered was shipped by a company on 5/28. It arrived at Elkridge on 6/3...today is 6/10 and I still don't have it. All they keep saying is shipping delays and no updates. read more

I'm not sure why a NJ retailer would use DHL Global, but I guess it allows them to keep my money and I never get the product. I ordered Nov 25, not only did the vendor take forever to ship, butcit went to DHL on Dec 13. My package has been sitting in or has been stolen from DHL Elkridge since Dec 15. We are now about to roll into 2023 and still no delivery to my post office and a "couldn't give 2 s*&@" attitude from DHL or the retailer. So I'm just SOL on $87 worth of product. Absolutely unacceptable. 1 star is too much. read more

My USPS package was sent to the DHL facility on Sep15th and USPS has still not received the package. This company does not seem to have a working support/contact number, Im not sure why USPS still uses this as a partner but it will need to stop. read more

Package has been sitting in Elkridge, MD since April 12th. No updates or anything. Can't get ahold of anyone either. I know Covid is making it bad on everyone right now, but jesus Christ... come on already. This sucks. read more

DHL eccomerce shouldn't even be allow to operate with all the problems they have. My package has been sitting in the same distribution warehouse in Orlando for 3 days On to of that after they received the package in California it took them 2 days to depart from there. The same old lame company lost losers . DHL has no sense of skills when it comes to delivery of mail or package. I can see why they were the only parcel company to back out of the USA while all the others FEDEX, UPS and USPS survived and now they have plans to re-start business in the USA. I would rather pay just a hair more than deal with all the aggregations this company can give to someone or business. Not worth it, I hope they fail in expanding in the USA along with all those contracted slums who deliver the packages. Update next day Dec 18, 2019... Still sitting in Orlando no movement of shipment since Dec 14, 2019 which was shipped on Dec 10, Already past delivery date of Dec 16, 2019. Meanwhile at USPS.com a first class package shipped Dec 17 - 1 day ago is in transit and will be delivered tomorrow December 19, 2019. Other package shipped on Decemeber 14 via Fedex Smart Post will be delivered today Dec 18, 2019. As it is said DHL and rummored to be true, DHL really means: Delivered Here Late Deliver Here Last Drop Hide Lose Down Hill Logistics Delivered Horribly Late Don't Hurry Logistics UPDATE; JUST CALLED DHL GLOBAL (THEY NEED TO LEARN HOW TO SPEAK ENGLISH) WHY I CALLED I'LL NEVER KNOW. THEY STATE THE PACKAGE HAS BEEN TURNED OVER TO USPS, BUT USPS STATES THEY ARE STILL AWAITING ACCEPTANCE. Deceitful Helpless Loathe Devils House Lucifer read more

Package delivered to the Elkridge office on 10/8/21, as of 10/27/21 status still says "USPS awaiting item." Tried calling, phone rings continuously until call eventually disconnects (no answer, no voicemail option). read more

OMG! If I could give them ZERO STARS I would! I bought something on eBay and the seller/company sent it out via DHL Global Mail. This is my first experience with this carrier, so I have no idea what to expect. So...the seller sent out my package on Friday, then it went to the carrier's Compton, CA facility. Was scanned "ARRIVED" at Compton, but not scanned "DEPART", so I thought it was just sitting at this facility. The carrier then gave it to USPS to take it from California to Hawaii. I bought something else on eBay, and the buyer sent it out last Friday as well, via USPS. I received that package on MONDAY! USPS took only THREE DAYS!! DHL GLOBAL MAIL takes TWICE as long!! If you have something that is time sensitive, DO NOT USE DHL GLOBAL MAIL!! My package is time sensitive, and it is a real disappointment for the eBay seller as well as THIS carrier!! I don't understand why DHL GLOBAL MAIL then gives their packages to USPS? The package is being handled by 2 different carriers? Then it takes TWICE as long??!! BRILLIANT! Also, their tracking that gets updated is horrible! They are very slow to update, or they DON'T update! So I can't see where my package is. For example, "Arrive at Compton, CA" was updated BEFORE "Depart from Grand Prairie, TX"! CRAZY HUH? I only use USPS, and RARELY ever have a problem! DO NOT USE DHL GLOBAL MAIL!! YOU WILL BE SORRY!! THEY ARE UNPREDICTABLE!! read more

No way to contact, bs Can't contact, driver should have been given gates codes, can't call DHL to give gate codes, that they should have. read more

Impressive level of failure, but for the second straight time, DHL failed to ship me a watch from Switzerland to my house. Apparently, international shipping is something that confounds them. I have never been so underwhelmed by a company in my life. If someone says that they are going to send you something via DHL, you might as well cancel the order, and just save yourself the frustration. read more

Absolute worst experience in my shipping and receiving life. How are these people still in business. My package has been sitting at the Elkridge Md facility for 7 days. Says it's in sorting. There is a number to call that gets you nowhere! So frustrating. I get a recording that says if I have an issue with a package, that I am to call the shipper. Wow! The shipper did their job and has shipped. These clowns have my package sitting at their facility collecting dust. I would NEVER recommend DHL. Complete garbage. read more

This has to be the worst shipping company ever. A package I ordered on 02 May 2018 has been sitting in this facility for seventeen days now. SEVENTEEN. Getting someone on the phone is next to impossible, so there's no point. Why anyone bother to use this carrier, I have no idea. read more

I don't understand why this company is still in business. It is the most incompetent shipping company in the business. If you are considering doing business with some company individual who ships with DHL then my advice is to walk away (no...run away) and find someone who deals with another shipping company. They are pathetic. My package, a simple battery, is now over 2 weeks overdue with no indication whatsoever on where it is or when I can expect it to arrive. If you have a package being shipped through DHL, good luck. read more

This is where shipments go to die. Every single package i recieve that shows it is here i end up not recieving. Items i have had to get refunded and reorder. Noone answers the phone and you can not get help from usps. I know that as soo. As i see elkridge on my tracking details that im not going to recieve what i ordered and there is nothing i can do about it. read more

Received the package quickly from Egypt but it looked like a wad of crumbled paper and tape. Opening the box, the item I purchased was covered with yellow DHL tape. Why put your dam tape on the purchased item? After removing all the yellow tape, that left a lime green residue on the black surface. Carefully removing the tape residue took two days with hot, hot water. That process removed the distressed look to bring out the carvings on this beautiful item. An employee of yours having fun taping up the actual merchandise has ruined what would have been beautiful. Hate your service. read more

My package has been sitting there for a week now, no updates in tracking info. The phone number isn't in service, so yeah, if I could give 0 stars I would read more

Well I ordered some protein from Muscle and Strength on September 15th and I paid $30~ (this rounding of the calculation actually going up because I for sure didn't pay less than $20, I probably paid around $32 or so) for shipping from South Carolina to Yerevan, Armenia. (This isn't to mention the items I bought were in total almost the same price so I paid double to get it shipped here) Since I have ordered from Dhl before and it came quickly I was expecting to have fast shipping but apparently when you pay $30 they get a one-legged elderly woman with cataracts to actually swim across the atlantic ocean and personally deliver your package by then walking all of the way from Germany to Armenia! Amazing! So far today is October 18th, so it has been a total of 35 days since I have ordered the package and from it's last stop in Germany it has been 24 days, so I suspect the elderly woman might have gotten lost somewhere, or maybe she asked Elijah from the Torah / Bible for directions just so she could get lost for 40 days and 40 nights. So yeah, either way I still haven't received it. If any website offers this godforsaken service, just go ahead and buy from your local store instead because at least if you pay more you will actually receive it. read more

This is the worst! I have been calling customer services all day. no one has called me back or no answer! I hate this DHL, they are so unprofessional. And my tracking has not been updated within 3 days ago. This will be my last using them! read more

If I could give them a minus 0 I would. They are the worst as far as working for them and doing business. Over worked and understaffed and don't think you will get your package on time. You won't. go to fedex or ups. These people are the worst. Immature when coming to handling employee procedures and disagreements. Work the least favorite to death and play with those who kiss their butts. Items get lost all the time or crushed. The supervisors don't care so it goes down hill from there. No moral and high turn over means no one to do the work....smh read more

DHL is a joke to say the least. I hate it when I buy a product and find out it is the joke outfit DHL going to the post office. I so far have 2 packages escaped into Elkridge MD abyss. Dollar Shave Club which has never been an issue before and now an Ebay seller that decided to use DHL to USPS handoff. Both carriers claim they do not have the packages and to contact merchant is all DHL says to do. They are the obvious liars. Strapping a package to a turtle would be faster than DHL. In Elkridge MD they must have Newman has the carrier not delivering the packages. Avoid this joke of a company at all costs. read more

So a my package is sitting there tendered to delivery service provider going on 3 days I will call customer service if not taken care of I will personally be driving down to Maryland to retrieve my package there's no way it should take 3 days to tender a package stop being lazy and do your job dealt with this issue before with them I will not do it again if my package does not show up by tomorrow afternoon or Friday morning I will come down and do your job for you!!! read more

Same thing..useless shipper. They don't care to actually have a way to contact them. My package that is an hour away has been sitting at DHL for 5 days and counting. No way to call them because it just rings and beeps. It must be a front for something nefarious and who in their right mind would use this company? read more

DHL is a joke...They have claimed that 3 packages from 3 different places have left their hands at the Elkridge Facility and have been placed in the hands of USPS and that is USPS to blame for the lost packages. USPS has not record or tracking of any of the packages. One package is over a month late. One is almost two weeks late. The third was supposed to be hear today. One of these items was an expensive sports watch. I don't understand why ANYONE would use them. They have terrible customer service who just want to play the blame game. Also no one ever answers at the Elkridge Facility. I see that my review is much like the others...you think they would get their act together. read more

zero stars if could. update. I went to the location in elkridge to see about my package. A tall black guy answered the door. I explained to him about my package and how it had been there for 3 days and usps says they had not been delivered. He claims he would research it. He comes back out says it was scanned out Friday morning. So I said well I just printed this out and says its still here. Well sometimes there is a lag. ***side eye** **kanye shrug** since there isnt much I can at this point. Saturday morning I check my emails... and it was just scanned leaving DHL at 4:49 am and received at the post office shortly there after. read more

I think these guys are still using horses. Oh wait, even that would be an improvement. Purchased some stuff from one of those Amazon affiliates because Amazon did not the product. That means, no "Amazon Prime" shipping which translates to good luck. It's been 10 days in transit. I'm in New York, and the company is in Ohio, not Czechoslovakia. I don't get it. The parcel has been in Secaucus NJ for three days that's 20 minutes away.This company Sucks with a capital S. They've been around for a long time, and always have. read more

Slowest mail carrier EVER! My orders online that go through here sit in Compton for DAYS! That's ridiculous! I hate it when businesses use this mail carrier, I hate it! Long wait, days! read more

I ordered new checks and they arrived there NINE days ago and still haven't been scanned out to USPS yet, according to the tracking info. I keep trying to call and get nothing... So annoyed. read more

Bought something from Amazon from a 3rd party seller - I have bought stuff before that was sent from overseas with zero issue. This seller chose DHL Global mail to ship from NY (I live in PA). Shipped out on the 7th, arrived in MD on the 8th and there it sits even still and it is now the 20th. Deliver due from the 7th-14th - called DHL they said they gave it to USPS Called usps - they don't have the package and they were wondering why things would be in Maryland Tried to call anyone I could from DHL to no avail - will not call customer service again due to being lied to. Contacted Amazon for a refund and for them to blacklist this shipper. read more

How long should it take to deliver a package in Maryland. It's been at your facility for 10 days now.

Absolute crap! Have been waiting on something for two weeks now almost 3! Which on the website states it should be with me in 3-5 days! They keep telling me that NZ post is having flight delays, I have rung NZ post and they tell me that there is absolutely no flight delays and that I need to be on their back about my parcel, so mad I have paid so much money on this item, NEVER TRUST THESE PEOPLE!!!!! read more

I had an oil filter that needed shipped from Ohio to Virginia, which really isn't that far. Turns out, DHL sent it to Colorado instead. Really? It's been almost a week since it was first shipped out and it's finally at their Elkridge, MD location. How long it takes them to get it to USPS and then to here (Northern VA) remains to be seen. Judging from the other reviewers on here...I'll probably be seeing it next year. It's a few days before Christmas so I know they're inundated, but it should not take this long. How this company stays afloat is beyond me. It would've been faster to have it sent by a horse-drawn carriage. Every time an online seller sends their packages via DHL a chill runs down my spine. However, if you ever need something shipped to an enemy...I would HIGHLY recommend them!!! read more

As with others, tracking is non-existent, and transport is a crap shoot.

By far and hands down THE worst carrier. They don't return phone calls, they don't reply to emails and my shipment that I ordered in November from California is nowhere to be found. This is not the first time this has happened with a delivery from them. read more

I'm having the same problem as the other reviewers. The same Maryland office has had my package for 9 days now. I've gotten packages from other countries faster. What is going on with this post office? This blows! read more

DHL is by far the worse carrier i have ever dealt with. My package has been sitting in Elkridge, MD for 4 days. Company will not update delivery, tracking number is not recognized, will not respond to my requests. I attempted to cancel order, seller can't seem to assist. Bad experience all the way around. Never again will i deal with this company. read more

If i could give 0 stars i would. I ordered 2 phone cases from amazon and the user used dhl. They've been sitting in elkridge for 5 days. Pathetic. I dont expect them any time soon. I tried to call them but nobody answers. It just rings until you gey a beeping. This was my first experience with dhl, and it will definitely be my last! read more

I can just imagine a fat guy, who hasn't been able to stand in over 3 years, is sitting in a hover-round, whilst throwing mail and packages at a square hole in the wall, 10ft away, with a sign and arrow that reads, "Mail here." He can't go and pick up the fallen items, because the hand that works the joystick, is wrist deep in a crack on his back, that he thinks is his ass. I JUST WANT MY MAIL. read more

Very frustrated at Dhl in Eldridge Md. husband has been calling an so far no answer. Ordered a package from Compton, Ca., on May 9, 2017 and now it sits in Elkridge Md since May 12, 2017 and it's May 17th now and it says on my computer TENDERED TO DELIVERY SERVICE PROVIDER. Also checked the tracking # for usps and it doesn't show up. Getting very frustrated, not going thru them again if I truly don't have to. read more