This is a place where they basically run your car thru their automatic car wash... and they vacuum it for you. They do not wipe down your leather seats at all. Pretty much the same quality as if you went to the drive thru car wash and did it yourself. I paid for the $30 one. When i asked them if they could wipe down the seats, the staff got mad. And I ended up using the spray to wipe it down by myself. This is a last resort type of place when your too lazy to do drive thru car wash yourself. But definitely dont expect much other that the minimum effort. read more

Great experience. The guys that wash the cars are super hard working. My car is sparkling. Not sure why they have such bad reviews. The ladies at the register are really friendly as well! Shout out to them. read more

Diamond Bar Hand Car Wash - Shaded area while I watch them clean my car. - Car Wash Near Me - Diamond Bar, California

This place has gone down hill. The car comes out of the wash still covered in soap. Instead of rinsing it off, they wipe the suds with rags. This is horrible for the paint. If you decide to waste your money by having a machine wax, you'll leave with major swirls in you paint. Most of the guys working there are reasonably pleasant, but there's one guy with a bad attitude. If you ask him to re-wipe something he missed, he'll give you attitude and an evil eye. Better to go thru a drive thru wash rather than deal with this place! read more

Simple, polite, and affordable. You pick the plan they clean your car and it won't cost an arm and a leg with the toes attached. Get all the nooks and crannies or just your interior and exterior dripped, dried, and wiped down. Polite attendants and cashier. Don't forget to bring some cash for the guys outside. They are quick so don't get too comfortable. I recommend this car wash. read more

I haven't been to this car wash in a long time, when I arrived it was very empty, which should have been a sign. I selected the ruby wash which was $33. I entered to pay for my car wash and everything they used to sell inside was off the display cases, looked like the place was getting ready to go out of business. When my car was done, it looked good from far away but after closer examination it was not cleaned very well inside or outside. I will not be back read more

Diamond Bar Hand Car Wash - Inside of car wash, very empty - Car Wash Near Me - Diamond Bar, California

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My local hand car wash has been closed and I decided to come to Diamond Bar Hand Car Wash to give it a try. MISTAKE. I've never been so disappointed with a car wash. Even the drive-thru ones are more thorough. The people appeared to be in such a rush although there were literally 2 others cars there with approximately 8 staff present in the back. Not only did they see me walking around my car still cleaning and scraping the poop that was not cleaned and just "overlooked" as well as trying to hook my interior mats back in place since they decided not to do that either. It wasn't until I got home when I went to hook my passenger mat that I noticed they carelessly removed it to vacuum because it's now ripped. I paid for a service that I did not receive and it's so unfortunate. read more

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The staff was very nice and honest. The prices were fair and my car was very clean afterwards. I am definitely coming back, especially with it only being $25. read more

I got my free birthday month car wash (Platinum wash) for $33.99 yesterday. Nowadays the hand car wash prices aren't cheap and the packages start from $24.99 (Ruby Wash), Emerald Wash $27.99, Diamond Wash $30.99, and Platinum $33.99 (see pictures). I come here once in a while but then I just remember that they have a free car wash on your birthday month if you are a member there. They are so generous that they let me choose the most expensive one. My car looks so clean for interior and exterior. They also did a good job of vacuuming. I'm a happy customer and paid the tips to the workers. P.S. The guy forgot to spray the scent so I asked him to spray the Jasmine scent. It smells so good. read more

Diamond Bar Hand Car Wash - Car Wash Near Me - Diamond Bar, California

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They do a decent job with a basic car wash, but I wouldn't recommend them for detailing. Other than the miscommunication from when I purchased the detail in advance, when I got home, I noticed my center console hadn't even been touched. Pretty disappointing for an "interior detail". Cost was $115. read more

Diamond Bar Hand Car Wash - I left my center console completely empty so it could be cleaned easily. - Car Wash Near Me - Diamond Bar, California

Car comes out nice when done. Only problem I have is that they sometimes miss a spot on the dash or other components that need gloss from a detail. They can do a better job with making the tires all shine equally ( some get fully covered in shine others then do not match the same quality. read more

I got a platinum package and the price is pretty reasonable. Since I got there super early, the wait was minimal and everything was done in 30 minutes. The exterior looks shiny, pretty happy! Maybe I will try the detail next time. read more

This place is a joke. Terrible job. Cup holders still dirty. Where the hand brake is a lot of dirt builds up. They left every last drop. My car hadn't been washed for a minute so it was dirty but basic stuff they absolutely did nothing. Vacuum and wipe a few spots. I promise.....DO NOT COME HERE !! lol when I walked in all the shelves are empty and it just looks dead and neglected. That was my first sign. When I got my car back, way to much to even talk about. It's almost like I didn't get my car wash. Stay away. I see them closing soon. I posted photos but that's only the half of it. I paid for the the most expensive wash. "Platinum" YO! AND MY MAN WANTED A TIP TOOO!!!!! Lmao read more

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This place has gone steadily downhill, and now I won't go back. Worst job ever! Still bird shit all over my truck, not dried off completely, and missed several wide swaths of dirt! Save your money & time for a different business! This place is total ripoff read more

I remember growing up in diamond bar, in the late 90s and early 2000s, Saturdays this place was packed. It's 1 o'clock in the afternoon and I just left there, there was maybe a total of nine cars. I go to Fullerton car wash off of Harbor when I want a off rack car wash, because they do an amazing job detailing it. I feel like every time I leave this car wash, I have to re-detail my car when I get home because they leave so many spots on the car, They don't pay much attention to detail, and if you want anything really done correctly, you have to tell them. I grew up in diamond bar, so I love supporting local businesses, but I don't think I'll ever be coming back here ever again. The service is atrocious, and the detail to finishing your car in a way that you will be happy, is not existent. read more

Paid $60 for hand wax my 6 yr old could have done a better job. Poor service. They don't even have a phone number. Bad srv.

Don't come here. They purposefully try to confuse you on pricing to make you pay more. You got your extra $3 from me, never coming back. Moved back to the area a couple months ago and have been consistently coming here every month, just because it's close by. But they always trying to trick you into paying for stuff you didn't ask for. Customer service is non-existent because none of the workers want to be here. If they at least did a good job I might continue to give them business, but they fail at that too read more

One word: Mediocre I got the $22.99 basic wash plus $10 tips and made the mistake of not inspecting before I left. Half of the interior of my car was not wiped clean. read more

My truck was pretty filthy and i had a weekend trip the following day , so i thought id get a wash and wax. The wax was posted at 59.99 hand wax, but the attendant told me it was 10.00 extra for trucks and SUV's. I declined, but then he said he would discount the extra 10,00 which i appreciated and accepted. They were pretty fast with the hand wax and it was a huge improvement on my trucks finish. Upon further inspection after i got home, it was obvious that the wash crew could have done a better job at removing various bug stains etc. Overall, i would say they do an average job and i'll probably use them again. read more

Diamond Bar Hand Car Wash - Express hand wax - Car Wash Near Me - Diamond Bar, California

They cleaned the car from the outside, everything was fine but I specifically asked them to clean the inside because, a can of soda spilled in my car and it was soda all over my leather seats and panel and they didn't bother to clean it up. I had to ask them to wipe it after they were "supposedly done" and I don't know how they missed it if they also vacuumed my carpets. Paid like $40 in total for them not to do their job and being half assed. Honestly dissatisfied with the service. Won't recommend. And it was my first time coming to the place. read more

Diamond Bar Hand Car Wash - Car Wash Near Me - Diamond Bar, California

Didn't do what i ask n paid for now their fixing the problem n waiting extra time now they said that that was extra fee and I told them yes that's fine n I did paid for it in the beggining read more

Diamond Bar Hand Car Wash - Didn't vacuum 3rd row and don't clean sides doors ! - Car Wash Near Me - Diamond Bar, California

I will give them negative stars if possible. Last 3 to 4 times when I got car wash here they had some issues with there computer system and I have to get at back of the line again . The management is very rude and in professional. Instead of owning the issue and apologizing they told me to go somewhere else. Such a bad customer service read more

Took my suv in for a wash and got the interior leather detail for $59.99 and they did a great job! They usually charge $2.50 to clean each mat but was included with interior detail. Definitely recommend! read more

Diamond Bar Hand Car Wash - Car Wash Near Me - Diamond Bar, California

When I have the time, I usually do either a expensive car wash or regular wash at this place close to my house. It looked like it would rain that day and the appointment time was tight, so I only did the exterior wash for the first time. On a Friday (03/15/24 ) the weather looked like it was going to rain, so I just went to wash the exterior of the car. I asked if they would do a rain check, and they had told me yes, so I still had the car washed; it rained almost 2 hours later. When I went to do a rain check the following day, I was told that washing the exterior car was not allowed. I checked with the employees, when I asked the manager why I was given wrong information, it had to be MY responsibility to keep the promise; he firmly stood by this. I was so angry, it wasn't about money in the end, it is their responsibility to keep their words. I was upset that they didn't take responsibility for the promises they made. I know this because I've been in business for 40 years, understanding the opinions of customers is wise to have them keep coming back. I am always grateful for the employees working on my car and give tips of at least 50%. That day especially I paid $11 for the exterior car wash and paid $6 for the tip. Other times, I always paid more than $10 because I am so thankful for their hard work. I am so disappointed and angry that they did not consider my situation and was given wrong information by employees. Why is the manager there? Isn't it for them to correct the problem and reconsider the customer's opinion and situation on behalf of the owner? I feel like I was chased away because of misinformation given to me and they did not care if the customer comes back or not. This is not a wise way to treat a customer. read more

I've been coming here for years and I've never had any problems with the work and service. I don't understand some of the negative reviews stating they paid blah blah blah and didn't get cleaned something the owner spilled inside or other things. I think there's a misconception about the carwash and detail works. Carwash includes vacuuming not to detail your interior. If you expect them to really clean the inside of your car, pay for the Detail price. It's that simple. Another thing, inspect your car before you leave. Be a kinder human and a simple interaction with the staff goes a long way. Their workers will work with you. Note: Come here for the Early Bird discount special before 10 am between Mon-Thur. I think those are the days for the discount. read more

The worse place ever! I wish I could give it zero stars! I tried this car wash once and it was so bad I figured it was just an off day! Went back today and it was even worse! For the amount they charge they should do so much more. My car was not touched in the inside. The interior windows have streaks and the inside is just dirty! My car wasn't too bad to begin with but they did not wipe anything down on the interior. Save your money and go elsewhere! Best part I tried to call and let them know of my experience and their number listed is not in service. read more

I've been using this business ever since we've moved to diamond bar in 2016. I came on a Tuesday at 04/13 around 3pm for a diamond wash and an interior detail. Cost me about 129.99. Unfortunately they didn't have time to do it that day so they said to prepay and just come back another day. I paid for a voucher and they even gave me a quick car wash too. I lost that voucher sometime during that evening and I called them explaining the situation the following day. They told me they remembered me coming the previous day and said that it was ok and just to come back for the detail. I had asked them to make a note next to a copy of the voucher and they said that they would. I come back about 14 days later and try to claim the detail and I explain to them the situation and what they have told me previously expecting it to go smoothly but unfortunately for me that wasn't the case. They said they couldn't find any information. So I opted just to do the diamond wash and take the loss. I'm not sure if that had to do with the fact that when they finished with that was my vehicle was still pretty rough disarray. Water marks in the front still dirt on the sides of the car. And the insides weren't even properly vacuumed. I had hope that this business would do right as far as the voucher was concerned especially since I already talked to them before but it is just infuriating that I had to go through all that trouble to expect that it was ok. To make it worse whatever service I had paid for was substandard at best. Please spend your hard earned money someplace else. They don't care about their work, customers, and reputation. read more

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I just had my car wash there and it was terrible. It basically looked like I took it to those drive thru gas station car washes... in fact I feel like those cleaned better. The inside basically still had crumbs all over. I basically had to redo the car wash at home. I called them to complain but their number on Google and Yelp has been disconnected. Maybe because they do such a terrible job they had to disconnect their phone lines... anyways save your money and time and go somewhere else. read more

Diamond Bar Hand Car Wash - This is after the fact I took a rag and wiped it off myself. - Car Wash Near Me - Diamond Bar, California

Awful car wash and interior, even the basic dashboard was not wiped down. I should have seen the reviews, only went because of convenience, no more. I would give it a lower rating if I could, read more

Diamond Bar Hand Car Wash - Car Wash Near Me - Diamond Bar, California

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This place closes at 5. Google says they close at 9 and yelp says 6. None of them accurate. I just came back with no wash at 5:40 thinking their business hours is accurate. Nope. Vacuuming isn't as good as it used to be because I do spot dusts with sloppy vacuuming service. But the exterior car wash and cleaning is decent. read more

If i can give no stars i would. This car wash good but now it's just bad all around. The machines don't work - the employees don't care - the store is empty can't even buy a water if you wanted. Ran down so bad. If the owner wants to sell it - he or she should and leave the business read more

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We been coming here for almost 10 years now, The cleanest car wash place I ever seen. Bathroom, Fun shopping show room, complimentary tea or coffee. Free Membership. Members get Free birthday wash. Early bird special, Always satisfied :) read more

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The work I have done here is always amazing. I take really bad care of the car and they always make it look new and fresh. The clay wax and the hand wax guys always take their time to get it right. read more

My car arrived before 3 other cars. They told us 20 min wait. After we pay for it and watch 3 other car after us already cleaned , we went to check with the front man what happened. Turn out it has been sitting there waiting to be vacuumed . When we ask why the delay the guy don't know why .. appearantly he lost our paperwork . Didn't know what type of wash or air feshner it should be. He respond saying I don't know why you so upset , we working on your car. We are upset because 4 other cars that arrived after us has been done and ours still sitting there to be vacuumed after 30 min !! And if you don't know what kind of car wash I am paying for , why should I pay for it?? At the end we wait 1 hour for our car . When we were first one arrived on the driveway !!!! read more

I've been coming here for over 14 years, the quality of has slowly gone down. But today was a first, the carwash wasn't busy at all and I did a little touch up on the below average drying job that was done. After about 10 minutes the dryer that did my job asked if I was done. I said no, there weren't any cars behind me or coming out of the wash. Then he said we want you to go. Couldn't believe it. I guess the next time I get that guy the tip will be $0. I guess customer loyalty doesn't mean anything anymore. I get both cars washed there 2 a month. I guess I'll only be coming back for my free birthday wash. Unreal! read more

They advertise early bird special weekdays from 8am-11am but I was charged full price.

Local car wash. It's a hit or miss as far as quality of work for the price. Sometimes they do a thorough interior cleaning, sometimes there will be missed spots for vacuuming or dusting. Sometimes windows are streaky. I've considered looking elsewhere based on the last couple times I've brought my car there. Lastly, the waiting area is so empty. I think either take out all products or fill the inventory to purchase, otherwise looks unwelcoming. Just my opinion, hope IT's received constructively as to help this business. Thank you. read more

The phone number listed here is a disconnected number! I just got a free car wash for my birthday! It was a really nice treat! I left my fav cup though there on accident cu I was giving my puppy water when and had forgotten it where I was sitting. They did a tray nice job as always! They work so hard out there in the hot sun! I appreciate them so much read more

THE WORST CAR WASH PLACE EVER BROKE MY WINDSHIELD EMPLOYEE ARE LAZY AND RUDE This place charged me $25 for a basic car wash and made me wait 45 minutes when they told me it was only going to take 20 minutes. The employees are very lazy, when I asked them to take care of the treesap, they told me "they couldn't do anything about it". When I got home, I found out the top of my car was still very dirty. They call this a hand wash! MOST IMPORTANTLY they broke my windshield, I'm pretty sure it wasn't caused by rocks, because it looks like there's some black ink within the holes. I even specifically told the person who took my car keys to clean the treesap on the windshields, so I know the holes weren't there before. I Overall, this is the worst place to go to for a car wash. Do not come here and waste your time and money. read more

Diamond Bar Hand Car Wash - Car Wash Near Me - Diamond Bar, California

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I've been coming here since the first day that they opened, with all of the different cars that I have owned ever since. The reason for that is their convenience. Yes, their prices are expensive for what you get back in return. You have an option of getting an "express" wash, but that doesn't include vacuum service for $10 less. I cannot understand why a vacuum service costs $10 at all. ????? They do have a reward system offered if you sign up for it. You'll get a free wash after an "x" amount of washes, and a free wax after 3 waxes. You also get a free wash on your B-Day. An "express wash" does not get any credit under that program. My only 2 gripes consist of simple common sense. I know that common sense cannot be measured and it cannot be taught. You either have it or you don't. Other than my truck, I've always had cars with chrome exhaust tips. They are "there" and you can't miss them. So why is it that they never get cleaned in the drying area???? They blow the air out of the grooves and mirrors with an air hose, and they highlight the tires with the tire shine. How do chrome exhaust tips get missed every time? My other gripe is also in the drying area, which could consist of 5 lanes when they're busy. Common sense to me would be to put all trucks and SUV's in the last 2 lanes furthest away from the waiting area outside. That way, you can see your car getting the signal that it is ready and finished. Nope. These guys park the cars in the drying area as they come out of the wash as needed. A lot of times the first 2 rows have been nothing but trucks and SUV's, which blocks your vision in the waiting area. You can't see behind them, or over them, so you'll never know your car is ready unless you get up and walk over to that direction. I'm sure that I'm not the only one that has experienced this. Such little, subtle, adjustments like that could make a world of difference for their customers. Other than that, I will continue to patronize DBHCW. read more

Diamond Bar Hand Car Wash - Not real busy on a Sat afternoon. - Car Wash Near Me - Diamond Bar, California

I wish Yelp has ZERO star. last time to go here. It's just like a quick car wash. I chose platinum package. My car is still very dirty, I cleaned seat once I get home and found out that lots of parts are still dirty. read more

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