Great and honest business. LOTS of eager sales people who are WILLING to help. Most are very…read moreKNOWLEDGEABLE about what they sell . The person that I like helping me is Mandi. Easy to talk to and not at all stand offish; meaning--"there are NO STUPID QUESTIONS". Thank you Mandi. Obviously, The Fresno Coin Gallery is pretty much the only game in town. The others really don't have years of reputation behind their names. Only issue is parking and local. Which both can't be helped.

This place specifically states that it buys rare coins we have coins worth a lot and a few coins…read moreworth a few dollars the lady here it's 2:06 pm she just weighed the bag and offered $2. This is absolutely ridiculous second time I come here last time for jewelry she sent me away without even looking at my necklace to fix it. So irritating find better employees who want to try. They are located on Blackstone and Gettysburg next to this restaurant

I had the BEST EXPERIENCE here at the Diamond Gallery!…read more I visited the Diamond Gallery in 06/2026 due to a loose diamond and the other diamond fell out. Luckily, I found it while cleaning, and my husband found The Diamond Gallery on Yelp. We were greeted by Brandon, who welcomed us with a level of warmth and genuine customer care. He was so friendly and welcoming. He inspected my ring within a minute with complete confidence, confirmed it my band is platinum with intact prongs, and explained they could set the loose diamond, tighten the prongs, reshape the band, and clean it for $35. I couldn't believe the pricing! I was quoted $500 at Orloff, but for only prong tightening (my diamonds were loose during that consultation). I got my ring back a few days later, and it looks absolutely flawless and I barely recognized it! It was stunning; I was so blown away by the quality of work and exceptional service that I voluntarily paid double his quoted price. I shared my experience and the incredible care I received with a few coworkers. One of them actually visited a jeweler recently and was thrilled--she said her engagement ring came back looking even better than when she first got it. My husband and I felt the same way about mine; it looked even more stunning than the day I first wore it. That's the magic of finding a master craftsman. They don't just fix a flaw, they elevate the whole piece. Thank you, Brandon!

Oh no! What could we improve?! Let's start here…read more I purchased a watch and wedding ring 7 years ago from the Diamond Gallery. Both have weathered daily wear well. Very happy with my purchase. I Left the watch and ring with them for a minor repair early in May. I told them I wanted to remove a link to resize the watchband and asked if they could refurbish the watch case. The ring was missing a tiny diamond chip. I needed the missing diamond chip replaced. June rolls around and so far I had heard nothing from anyone about any progress. 3 weeks pass before I got curious and impatient and decided to call to find out what was going on. Ken says "the diamonds are on back order and that the watch would be about $190 to repair. We didn't know if you wanted to spend that much to get the watch repaired so we didn't know what to do. Hmmm. Here's a novel idea. PICK UP A PHONE AND CALL ME ON THE NUMBER ON THE ESTIMATE! Jeez. Ask a question. You might just get an answer. It made me wonder how long my watch would have sat there if I hadn't bothered to call and check? I explained to Ken that yes, like the estimate says, repair the watch and resize the band by taking out a link. He asked if I wanted the crystal replaced. I say yes. It's not a super expensive watch but it has sentimental value and I wanted it completely repaired. Three more weeks pass and no news. No call. I call again. They say the store is closed for a week for vacation and they don't have any information on my watch or ring. But they will call me as soon as they are open again. Finally call me yesterday ( it's now mid July. It's been well over ten weeks since I dropped it off.) They ask, what are we supposed to do to the ring? I said it was supposed to get one of the diamonds replaced that is missing. He says "Oh. It looks like it's already been replaced. I guess you can pick it up tomorrow." Wife goes to pick up the watch and ring and they ask her, "Did he want the crystal replaced? It's got a couple of scratches in it." I told my wife to just pay for whatever they did and bring it home. I certainly didn't want to leave it with them again for another 10 weeks. She gets it home. I put it on only to find out they never took a link out to resize the band. Do I recommend them? Ha. This level of incompetence or complacency is really hard to find. I can understand a miscommunication. A mistake. This minor task was a train wreck from start to finish. The other funny thing? When I dropped the watch off, I asked the guy if they had a Citizen watch like mine except with a green dial face instead of the blue and he immediately said no no. I can check around but that would be pretty hard to find." As I was walking out the door, I looked to the left and in their watch display window I saw one sitting there with a green face. I just now decided to order it. On Amazon. The only assumption I can come up with, is that this is place must be just a storefront for laundering money. I can't imagine how they can stay in business with this level of customer service. I'm kidding of course, but yeah, I'm thinking I wouldn't recommend this place to my worst enemy.

I thought we would come and check out the vault when we saw it on the news that they were retiring…read moreso we came out to support and see if we could get some deals. Gary was the one that helped me choose band to go with my other ring. I learned a lot about the different styles and chose something that worked with what I already had. Thank you and good luck with your new chapter!

This review is truly heartfelt. I have known Gary Yervan since arriving in the city. We both have…read moreknown the sane couple that introduced me to The Vault. I have the utmost respect and appreciation for any jewelry projects I have presented to Gary. Quality of workmanship is second to none. Staff is always courteous and customer focused to whomever enters after ringing the door bell. I highly recommend to people in the Fig Garden shopping area to stop by and browse for all your jewelry services. The Vault Fine Jewelers is definitely an asset to the community and surrounding areas. May God bless Gary & Elaine in their future endeavors

Customer service was friendly. Service was fast. I had gone in to have my watch band adjusted - in…read moreless than 15 mins, I was out of the store with my adjusted watch and happy with the service & pricing.

One of the few places in the Fresno/Clovis area that actually does watch repair and battery…read morereplacement. I brought in three watches; two needed a battery repair and one needed a link addition. They were able to help me out with everything except for one of the watches. I was told they tried three different batteries and even tried using a magnet to see if they could get the gears moving. I really appreciate their effort and they suggested just going back to the manufacturer to have them replace it. The service was fast and friendly. They were done with everything in about 20-minutes. Beyond watch repair they also sell a lot of watches and jewelry, for both men and women. I believe they also offer jury cleaning and stone alignment services. Pro Tip: If you come here to get your watch serviced or your jewelry cleaned there's a Casa Corona in the shopping center. Go enjoy a margarita and some cold AC while you wait!

I took my ring in to get it re-sized. The experience was 5-star! The owner was very professional,…read moregreat communication and priced just right. He recommended replacing the prongs and I agreed. The ring was returned to me as shiny as it was 28 years ago! . I highly recommend! Also, the shop was cute and very clean!

Scott, the owner is awesome. He was attentive and responded quickly to my calls and questions. I…read morefelt I could trust him with my sentimental jewelry. I brought my ring in to get resized and had him solder it again because the previous jeweler had done a messy job. He polished the white gold, cleaned the diamond, and resized it perfectly. He resized this ring, adjusted another, and fixed two necklaces within 24 hours and a very decent price! I will always come to him now for my jewelry needs!

Very nice service very nice work and they give us good price they treat us very nicely…read more And they also help us In selection

I was looking for everyday dainty solid gold jewelry which won't tarnish and look great with…read moret-shirts and dresses. I picked out a cute dainty necklace and small hoop earrings. I had a Great customer service, they let me try on as many items I wanted to. They have a variety of modern and traditional gold jewelry. I will be back.

Love love the costumer service. I have been in several times for jewelry repair, the staff is so…read morefriendly and my items are always ready on the given date.

Very helpful. I knew what I wanted when I went in and I got it at a reasonable price, with no…read moreannoying attempts at upselling.

I recently noticed the opening of a new jewelry store on the corner of Champlain and Shepherd. I…read moreneeded some repair work done on a few necklaces. I cannot say enough good things about The Ritz jewelry store and the owner Chris. The store is very elegant and tastefully decorated, with a wide variety of fine jewelry. Chris quoted me a very fair price for the repairs and the work on all three necklaces was done in less than 24 hours! I highly recommend this store.

I got a necklace passed down to me from my grandpa. The chain for it was copper and over 75 years…read moreold. I wanted to wear the necklace everywhere to honor my grandpa. When I went for a walk, I found this place on my route and thought maybe I could get a new chain for the necklace, since it was turning my neck green after workouts. When I walked in, there was Chris. I talked to him about my necklace and the problem I was having with it. I was originally going to pay more than I could afford for the replacement chain for this necklace, but then he showed me a more affordable one that not only matched the pendant but was also sweat- and waterproof. I made the payment and placed the order. When it arrived, he put it on the necklace, and it looked so good. I think my grandpa would be proud of it, and I have Chris to thank for that.