The service is quick & the owner explains the details of any work to be done…read more However, the personality of the owner and his son make the Jewlery experience extra special.

I needed two new batteries replaced on my Gucci watches and now none of them are any good thanks to…read morethis jeweler. They stole the crystal on one watch and hide the fact that they had taken it. And the other one the second hand is stuck. I called them and alerted them of my problem and it's been over a week now, no call. I'd avoid this place at all cost, They don't seem to care about humans that don't look like them.

They lie about their jewelry and it's actually cheap. Their gold is real but they lie about their…read morejewels saying their real.

I want to share my experience as a customer there,I have been buying for the past 1 1/2 years…read moreinvested a lot of money. I don't know what happen to the former Manager but the new manger Adriana was rude, I asked about a discount and called there different locations to see about other discounts, after Adriana was very rude and giving attitude saying no discounts and was talking about me to her co-worker. Keep in mind I drive a 2hr car drive from Salinas CA for this location. All so they can be rude? I will be done paying there and take my business somewhere else and I recommend you do as well. I felt discriminated as a person being there

Service . I was there to possibly purchase an item and browse I was let in by Jackie an employee of…read moreDon Roberto and I asked her a small favor. I wanted her to let me know if a piece of jewelry was real or costume jewelry, she said that she would not be able to I asked if anyone in the store might be able to help me there were some 4 or 5 employees and she said no . I find it interesting that a jewelry store with employees selling gold jewelry are unable to tell you if an item is fake or real. Makes me wonder if they know what they are selling real or fake . Bad service is not a way to run a business every one walking through their doors should be treated with dignity and respect not just if you're not buying please leave attitude. Service and courtesy will get you a long way in business. Unhappy customer Joe

Jewelry is of excellent quality. There are several other…read morejewelry stores in the area, but the quality does not compare with Don Roberto's. The staff is friendly and helpful. We received assistance upon arrival without having to wait l. Throughout my visit I was assisted by Jacque.

My favorite watch's battery gave-up on me and while searching for a "Watch Repair Shop", I ran into…read morethis awesome shop to save my day! I was treated like a valued long-time customer and quickly and efficiently had my watch fixed. Thank you!

Very helpful! Amazing ring options. 10/10 would purchase from there again. They were able to resize…read moremy ring for me and made sure it fit before sending it off to me. Very helpful and nice people.

I stopped by on my way to another client, just to say hello. Deann was very friendly and…read moreremembered me after just one visit. She was so kind to address me by name. I honestly thought I would have to remind her, but she has a catalogue of clients and their interest memorized. She remember what I was interested in and brought out my interest card to make sure. She told me that there was nothing from my special interests available, of course I want the most popular model, but thats on me. I am new to collecting, have a few old gems (mostly American, Hamilton, Bulova, Elgin, some newer, Shinola, Breitling limited edition Ironman, but now it is time for a major league watch, and of course, that would be a Rolex. Amazing customerThanks again. But let's just keep this my little secret...

Waited over 2 years for a call that never happened. Downgrading to 1 star since there is no…read moreguarantee you'll get a call even if you wait a few years. I standby what I wrote. Deann is a nice lady who doesn't have any rolex watches to sell. -end

This place is amazing. Walked in and asked if they could do re-rhodium plate my ring. For a small…read moreextra charge they were able to do it right away. It was done within an hour. Ring looks perfect!! Great service.

DeAngelos was so quick and efficient fixing my ring. They were very kind and informative, I…read moredefinitely recommend them.

Great service, they didn't have what I wanted but got me the exact piece I was after and at a…read morereasonable price! I would highly recommend these guys again and again!

Went to go test a ring before buying it from a second hand person, tested 14k , now I wanted to go…read moresell it and now they tell me it's 10k not 14k using their thermal reader. Basically screwing me over on testing the authenticity and gold purity before my purchase, Wouldn't trust them to test gold because they do it the cheap lazy way if they're not the ones buying it. The guy there is very rude too, I don't recommend this place to get your metals tested to see if real or fake, let alone trust them to buy gold or jewelry from them.