I've been many times to this establishment for all my Jewelry needs.... and they sell various fine…read moregifts too for all occasions. They use to be in Madera but now relocated to Merced....I love this store and will follow them there too... matter of fact have.

Leighton's is absolutely the best jeweler in Madera with out a question hands down. Although I know…read moreit not to be true, it seems as if they always put me in the front of the line. Turn around time here is unreal. And the prices are second to none.

They lie about their jewelry and it's actually cheap. Their gold is real but they lie about their…read morejewels saying their real.

I want to share my experience as a customer there,I have been buying for the past 1 1/2 years…read moreinvested a lot of money. I don't know what happen to the former Manager but the new manger Adriana was rude, I asked about a discount and called there different locations to see about other discounts, after Adriana was very rude and giving attitude saying no discounts and was talking about me to her co-worker. Keep in mind I drive a 2hr car drive from Salinas CA for this location. All so they can be rude? I will be done paying there and take my business somewhere else and I recommend you do as well. I felt discriminated as a person being there

Service . I was there to possibly purchase an item and browse I was let in by Jackie an employee of…read moreDon Roberto and I asked her a small favor. I wanted her to let me know if a piece of jewelry was real or costume jewelry, she said that she would not be able to I asked if anyone in the store might be able to help me there were some 4 or 5 employees and she said no . I find it interesting that a jewelry store with employees selling gold jewelry are unable to tell you if an item is fake or real. Makes me wonder if they know what they are selling real or fake . Bad service is not a way to run a business every one walking through their doors should be treated with dignity and respect not just if you're not buying please leave attitude. Service and courtesy will get you a long way in business. Unhappy customer Joe

Jewelry is of excellent quality. There are several other…read morejewelry stores in the area, but the quality does not compare with Don Roberto's. The staff is friendly and helpful. We received assistance upon arrival without having to wait l. Throughout my visit I was assisted by Jacque.

Great and honest business. LOTS of eager sales people who are WILLING to help. Most are very…read moreKNOWLEDGEABLE about what they sell . The person that I like helping me is Mandi. Easy to talk to and not at all stand offish; meaning--"there are NO STUPID QUESTIONS". Thank you Mandi. Obviously, The Fresno Coin Gallery is pretty much the only game in town. The others really don't have years of reputation behind their names. Only issue is parking and local. Which both can't be helped.

This place specifically states that it buys rare coins we have coins worth a lot and a few coins…read moreworth a few dollars the lady here it's 2:06 pm she just weighed the bag and offered $2. This is absolutely ridiculous second time I come here last time for jewelry she sent me away without even looking at my necklace to fix it. So irritating find better employees who want to try. They are located on Blackstone and Gettysburg next to this restaurant

I'm sharing my experience so other customers can see and know About Orloff jewelers . Wow, what an…read moreamazing experience!! Michael Suarez, what a professional, comprehensive thorough jewelry consultant. I came in for a simple cleaning of some jewelry that I purchased somewhere else, that was heavily scratched and dirty. At most, I would have been very happy to have it nice and clean. But when I gave my jewelry to Michael, and about five minutes later, what he brought back to me, looked like a completely different piece of jewelry. I am astounded at how meticulous and care that he took into Cleaning my simple older piece of jewelry.. He treated me with care and concern, even though I wasn't there to purchase any of their fabulous jewelry. I truly haven't had that experience at other jewelry places in town. I can see why this jewelry store has been around for so many years and why they have such a good reputation. Thank you so much.

This review is long overdue, but I wanted to share my experience so others don't make the same…read moremistake. Orloff overcharges, by a mile. I came in for a consultation to tighten loose prongs on two diamonds on my wedding band. When I walked in, I was greeted by a saleswoman who took my ring and almost immediately called over a colleague for help. Having two salespeople inspect a ring for 10 minutes, completely misidentify the metal as white gold, and speak with zero confidence was an immediate red flag. It felt less like a high-end jeweler and more like a mass-market commercial chain like Kay Jewelers, where sales volume is prioritized over staff expertise. When they initially quoted me $250 for white gold, I had to correct them and clarify that my band is platinum. Their instant response? "Well, that's going to cost more, $500." Five hundred dollars just to tighten existing prongs, no new metal, no replaced stones. I walked out in shock. A month later, one of the diamonds fell out. Luckily, I found it while cleaning, and my husband found The Diamond Gallery on Yelp. We were greeted by Brandon, who welcomed us with a level of warmth and genuine customer care I didn't experience at Orloff. He inspected my ring within a minute with complete confidence, confirmed it was platinum with intact prongs, and explained they could set the loose diamond, tighten the prongs, reshape the band, and clean it. His quote? $35. Thirty-five dollars! I got my ring back a few days later, and it looks absolutely flawless and I barely recognized it! It was stunning, I was so blown away by the quality of work and exceptional service that I voluntarily paid double his quoted price. I initially visited Orloff because coworkers recommended them, but had I known they would quote an arm and a leg for basic work, I would have saved myself the trip. While I'm sure they have happy customers, their pricing for simple repair work is entirely unreasonable. Save yourself the headache and go to a real, knowledgeable craftsman. Maybe an overstaffed sales floor seems to have diluted the staff's expertise. Having two employees inspect a ring and misidentify it as white gold is a clear sign of a lack of product knowledge.

I was looking for everyday dainty solid gold jewelry which won't tarnish and look great with…read moret-shirts and dresses. I picked out a cute dainty necklace and small hoop earrings. I had a Great customer service, they let me try on as many items I wanted to. They have a variety of modern and traditional gold jewelry. I will be back.

Lovely helpful staff and gorgeous Indian quality excellent inventory. Security. Highly recommend!read more

Needed a watch battery replaced. They fixed it on the spot. $25 with a year warranty. Friendly…read moreservice.

They are an exceptional jewelry store. Michael's designed several pieces of jewelry for me and…read morethey're just beautiful Honestly, I wouldn't go any place else

I can't say enough great things about Sonora Jewelry! If you're looking for a place that truly…read morevalues honesty and fairness, this is it. Louis and Natalie are incredibly genuine people who make the entire process comfortable and stress-free. When I brought in my gold and silver, they took the time to explain everything clearly--how items are evaluated, current market values, and exactly how they determine pricing. There was no pressure, no confusion--just transparency and respect. What really stood out was how fair their offer was. It's obvious they care about treating customers right, not just making a quick profit. That kind of integrity is rare these days. If you're thinking about selling jewelry, gold, or silver, I highly recommend Sonora Jewelry. Louis and Natalie have built a business you can truly trust, and I wouldn't go anywhere else!

Sonora Jewelry was amazing to work with and made my fiancé's vision come to life. Rod is an…read moreincredible designer and was a joy to work with. If you want high quality beautifully crafted design, then Sonora Jewelry is your spot!