I didn't realize this is a matching service when I contacted them. I think their business model is…read moreto hire customer service reps from abroad then match you with local small businesses. This is a problem, because: 1. Each time I emailed, a different person answered. Probably 20 emails over 1 week were arranged before I could get a quote and schedule cleaning. Because emails would usually arrive late at night or around 2-4AM, I guessed the emailers were located outside of the US. 2. Phone calls are not effective. Email info could easily have been conveyed in a 5-minute phone call, but when I called, the representative didn't know anything about scheduling. 3. A third-party cleaner comes to your house. This means there isn't consistency in quality. The cleaners complained that there was too much work and that it would take a 2-person team 4 hours to do the work (clean 1.5 bathrooms, put about less than 10 dishes in the dishwasher). One worker did dishes only during this time (at $40/hr, that's about $4/dish). The other cleaned the bathrooms. And of course they finished in less than 1 hour. 4. Communication with the third-party cleaner was poor. After all the time I spent emailing about what would be included, none of the details they asked about were conveyed. This was part of the time I paid for, because 1 worker called their supervisor to try to get out of doing the work.

Another great cleaning get with a different maidly team . Just look at those carpets - I hated to…read morewalk on them as the striping was so perfect. Thanks again maidly and I'll see you next week for another move out cleaning

Our previous cleaning company's service quality really declined, and we are SO lucky to have found…read moreElimiDirt Home Cleaning to be our new regular cleaning team. They charge a fair price and are very detailed and professional!

The service is great, the cleaning is thorough and you can easily add on extra things to clean for…read morea reasonable price. They are efficient and responsive so it's really easy to schedule with them.

First cleaning with them today and the team today and they did SUCH a good job!! We were definitely…read moreoverdue for a real deep clean and they tackled it all...including our master shower that i wasn't sure could be saved.... even took time to arrange all the random stuff in my daughter's room, not just clean around it. Hoping to schedule routine future visits--def worked out

I really wanted to keep using this service, but I had to fire them today after yet another…read morescheduling frustration. I've used them for both regular house cleaning and a move-out clean. On the positive side, the cleaning itself is decent, and the ladies who come to the house are always very nice and respectful. However, their punctuality and communication are major issues. They are consistently late - often upwards of 30 minutes. What makes it incredibly frustrating is the complete lack of proactive communication. They will wait until the exact time they are scheduled to arrive to tell me they are running behind, or they will say they are showing up "soon" and then take over half an hour to actually get here with absolute radio silence in between. This has wasted my time on several occasions and forced me to push back my own plans while waiting around for them to show up. If you have a completely wide-open schedule and don't mind waiting around, their cleaning is fine. But if you value your time and expect basic professional communication regarding ETAs, I highly recommend looking elsewhere.

I needed a quick, regular clean and they did not disappoint - in a timely manner as well!read more

This is the worse service I have ever used in any profession. The list is too long to bother with…read more We gave these people endless opportunities to do a good job but after half dozen visits they couldn't get the basics right. Pathetic beyond belief.

I have a home with a lot of details, plus a husband, kids, and a pet, so keeping everything clean…read morehad become quite overwhelming for me. Since I started using DRB Cleaning, my life has become so much easier. They are very responsible and always punctual, which I truly appreciate. They are also excellent with communication--always quick to respond and very kind. What stands out the most is their attention to detail; they've removed stains I honestly thought would never disappear. And whenever there has been a small issue, DRB Cleaning addresses it right away, which gives me great peace of mind. The dedication of their team really shows in every visit, and it makes me feel very grateful to have found this company. I definitely recommend them.

DRB Cleaning is amazing! I was in need of a very last-minute deep clean, and they went above and…read morebeyond to fit me in the very next day. Their communication is excellent, and the whole process -- from scheduling to payment to leaving notes for the team -- is incredibly easy and seamless. Now they come every other week, and they consistently do an amazing job. It brings me so much relief knowing the house is clean and taken care of. Highly recommend!

Absolutely fabulous! And a super guy! After eight years I finally had my apartment professionally…read morecleaned and I really lucked out with Carlos. He's like the SUPERMAN OF CLEANING!

Carlos has been cleaning our house for months, and I can't recommend him enough. He's very…read morecourteous, thorough, and does an amazing job. Always asking if there's anything else he can do. Once, one of my kids dropped a decorative item and broke it (I saw my child break the item, for the record.) Carlos noticed the broken item while he was cleaning, and the next week, brought in glue to fix it. It was an incredibly sweet thing to do. I've got multiple toddlers, so we generate a lot of mess, and the house always looks impeccable when Carlos is done! I would rate him 6 out of 5 stars if I could.

I know what my floors feel like when freshly mopped, they were not mopped. I asked them what they…read moredid to mop she showed me a 4x4 rag. I told her I wanted it mopped with a mop - they didn't have one! I gave them mine and told them I wanted my floors wet. They hardly dipped it in water so I knew I would have to remop when they left. They also wore shoes in the house the whole time. I don't even wear shoes in my house it's filthy! I remopped my downstairs alone and this was the color of the bucket when I was done - BLACK. Easy to say I will not be using them again. So disappointing Responding to the owners response - the team did NOT clean it three times that you claim. They wiped over it once if that with a 4x4 rag. My mop was not filthy so making false accusations wouldn't be ethical. We have cameras if you'd like to review them let me know I can post them on here ;)

The ladies from ALF Professional Cleaning did an absolutely fantastic job cleaning our house. I…read moregave short notice for a next day service and they were able to work me into their schedule. They came and worked for several hours and the job they did was worth every single penny. They cleaned areas of the house that hadn't been touched in such a long time and left them spotless. Would definitely recommend them and hire them again.

They did a wonderful job on a deep move-in cleaning on our new home. The crew went above and beyond…read morein their work, and were just wonderful. We're probably going to hire them to do bi-weekly cleaning at our new place.

I have actually used VIP Cleaning services 3 times now. I love the quickness of their services and…read moreoh so clean! I had them clean my rugs, clean my kitchen, clean my floors, clean my bathroom (sorry for leaving such a huge mess Jr) and clean all my windows and slider with their screens. Every time I am in awe. I literally look outside more now than ever because my windows are clean and my screens aren't filthy from dirt and grime that comes from the leaf blower being used by maintenance. The price is always amazing to me! I will continue to use their services forever!

I have been using Betty's services for almost 16 years now and I am very happy with her! She is…read morevery good and professional! I have recommended her to a lot of people over the years and all of them have been happy with her.

we have been using Betty's cleaning services for 10+ years. She is highly professional and delivers…read morequality service every time. Reach out to her for home cleaning needs

I booked carpet and upholstery cleaning through their website, and got a quick confirmation text…read moremessage. The technician arrived within the scheduled timeframe, and he did an excellent job! Our family room carpet had suffered from a large dog, a small child, and our own antics of eating and drinking on the couch. It's an off-white carpet, and it looked like it was time to replace it. We decided to have Spotless clean it instead to see if it could be saved, and we're so glad we did! It looks completely refreshed. The cleaning process was very professional and efficient. We got great value for the price. I highly recommend booking your carpet and upholstery cleaning with Spotless.

Service was excellent, great attention to detail and communication…read more Very pleased with the service provided.