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    Diamond Country Escrow

    3.4 (5 reviews)
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    Inland Empire Escrow - Inland Empire Escrow at the West End Real Estate Professionals meeting.
Staying educated and updated in the real estate industry.

    Inland Empire Escrow

    (37 reviews)

    We bought a very nice manufactured home in La Verne October 1 and as of today February 4 we are…read morestill waiting for a conditional tax clearance letter so I can get a refund of money that the escrow company is holding for taxes that I had to pay I spoke to the county assessor today and I was told they have no idea how they could even close an escrow without this form evidently somebody's not doing their job Deserre Rodriguez is not very professional. Evidently Deserre didn't follow through with it not going through as in November it was denied. They didn't have all the documentation to issue a certificate. i'm hoping at this point the manager gets involved.

    I have completed many business and real estate transactions over the years, and this is by far the…read moreworst escrow company I have ever worked with. After numerous delays - some of which were caused by Inland Empire Escrow - we eventually closed escrow. Despite the closing occurring weeks ago, we still have not received the full disbursement from the sale of our business. Inland Empire Escrow is currently holding $50,000 of our funds related to a $388.00 tax liability, which is extremely disproportionate and highly unusual based on my prior escrow experience. What makes this situation even more unacceptable is that instead of assisting us in obtaining the necessary documentation to resolve the issue and release the remaining funds - something an escrow company is expected to help facilitate - we were told that we needed to do our job and figure it out ourselves. That response is not only unhelpful, but entirely inappropriate after escrow has already closed. Communication throughout this process has been poor, follow-up has been lacking, and no clear guidance, accountability, or timeline has been provided, despite the fact that a significant amount of our money remains undistributed. Kimberly and the owner demonstrated a concerning lack of professionalism, organization, and escrow competency. Escrow is meant to be the neutral, reliable party that ensures a transaction is properly completed - instead, this company became the single biggest obstacle. I do not recommend Inland Empire Escrow, particularly for business sales or any transaction where proper coordination and timely disbursement of funds are critical. There are far better escrow companies that understand their responsibilities and respect their clients.

    Diamond Country Escrow - realestatesvcs - Updated August 2026

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