I have had two recent experiences with Diamond Plumbing, and I have to say that they were both really good. I asked for an estimate on running a gas line to my fire pit and received an immediate online response and a bid (the only one out of three plumbing companies who came out to give me an estimate) very shortly after coming to my home. I had new flooring put in which caused my 25-year old toilet hook-up to leak. I called Diamond Plumbing and that same day Joel came out to give me a bid and then to fix my toilet. He quickly replaced the old part and even created a PDF file with a photo of the former hook-up and one of the new hook-up as well as the bill. Now I will be able to know when and what was done to my toilet. Joel is the best, and I will continue to call Diamond Plumbing for any plumbing need I have. read more

After going round and round with our home warranty insurance company over replacing our water heater, they finally sent over a service provider who understood the issue. Ray at Diamond Plumbing was great by giving the insurance company what they required to replace our water heater and installing it promptly and professionally as promised. Thanks, Ray! read more

Diamond Plumbing Services - Plumbing Near Me - Murrieta, California

See all

The plumber showed up an hour and a half late. I had to take time off from work and I was originally told that it would take around 2 hours. It took 5 hours. I am understanding of jobs taking longer than the estimated time, but I believe the time was extended because of a lack of preparation for the job. In addition to the expense of the work, it cost me my wages from my job that I had to leave to be present during the work. When I asked for licensure and bonding, I was pointed to his mini van that provided the licensure number. I also asked for a business card or identification, and he informed me that he had not re-ordered business cards. I just feel that this is very unprofessional. He was not prepared for the job, in spite of me sending measurements and photos. He made multiple trips to home depot to get supplies. The bathtub faucet that he replaced is still not secured and I will very likely have to hire another plumber to repair the faucet. I am disappointed in the cost and quality of work. In addition, I had to provide towels and supplies for him to clean up the mess that he had left when he replaced faucets and cut out dry wall. Had I not reminded him to clean up the mess, he would have left it. Very disappointing. read more

Reached out for a minor project and received a prompt response with a fair price. Ray came out Saturday, called before coming. He installed the faucet in a timely manner and cleaned up. I would highly recommend this company as they are prompt, professional and very good at communicating. Thanks again Ray for your professional attitude. read more

I just wanted to say excellent customer service, the office staff, and the technician "Ray" that came out to my home, my water heater went out and I contacted my home warranty so they can have someone come out and check the water heater to see if it can be replaced if needed.. my home warranty scheduled an appointment to have a different plumbing service company. I waited and they never showed which I was very disappointed. So then I called the home warranty again and they referred me to Diamond plumbing. They schedule an appointment two days later Ray came out very professional, great customer service he came out here and told me what the issue was besides taking pictures and submitted to my home warranty. A day later my claim was approved. An appointment was scheduled which Ray was out here. today with my new water heater. Everything was perfectly done. I am just grateful that I am working with a reliable, plumbing company and the customer service is so important to me as well. The office communicated everything through text message was just great. Will I ever use them again absolutely. Thank you to the office and thank you very much Ray.. read more

Was very friendly and straight forward about my tankless water heaters needs! I would definitely call them back and recommend.

Diamond Plumbing came out on time an with an experienced technician who was very knowledgeable an helpful when fixing two issues in my home! We will definitely be referring them to our friends an have them back when needed! read more

Esteban and the Diamond Plumming Team have provided great customer service. In addition, to having an excellent work ethic. They also took the time to work diligently with my home warranty company as well. Definitely our family go to plumming company! read more

Our toilet and shower were flooded and weren't draining. Ray came out and helped us out. He was extremely nice and helpful and explained to us what could have caused the leak. He then not only not only fixed all of our clogs but gave us extra tips to help prevent it from happening again. You're in great hands if Ray comes out to fix your problems! read more

The best plumbing company Whether you have an annoying clogged drain,leaking pipe, water heater problems DIAMOND plumbing is the company can take care the issue Stevan and his crew are fast and efficient. they show up on time.Worked hard. Did a great job We were happy with the repiars done. Thank you Diamon plumbing I really appreciate your help read more

I want to get this out of the way first Ray valez Thank you for your services, you are very honest and professional enjoy the conversation we had about plumbing it showed how experience you are at what you do, i been dealing with one toilet in particular in my house before you guys came to my house I've contacted two other companies to unclog my toilet the 1st company quoted me $700.00 to unclog and to replace pipes i didn't have to, the second company said 1,400 dollars to unclog my toilet and to add a secondary clean out telling me there was no way to unclog my toilet unless they added a clean out right behind my toilet ( I have a clean out already) he said he'll add a second one otherwise he cant do anything, Ray to the rescue he walked in greeted me with a smile and got right to work 25 mins later he put a hose and ran water for about 10 mins no clog whats so ever, set the toilet back, clean area, picked up trash, have me sign the receipt for the insurance company no deductible he said there was no deductible he said thank you for calling Diamond plumbing services bump fist and he went on his way to his next project. Anyone calling this company for service ask for Ray, I took this picture for future reference. read more

Diamond Plumbing Services - Company name - Plumbing Near Me - Murrieta, California

Joel showed up on time and very professional from the beginning. They charged a fair price and do great work. Highly recommend!

Appointment was between 9-11. Ray arrived at 9:30. Polite and professional. He took care of our sink blockage and left the place clean and tidy. I would definitely use Diamond Plumbing again if I need any work doing. read more

Good service, good response by owner, a couple of scheduling glitches but life happens. Overall I will call again when I have a plumbing issue. Diagnosed problem so much better than Angies list handymen. read more

Ask for Ray, he really came through for me and my family. He was On time, and went out of his way to help our water disaster that we had in our home. read more

Israel, from Diamond Plumbing Services, came to my door, having been sent by Choice Home Warranty. I announced he was 'The Plumber". So cute. It was a surprise to see such a well presented young man, dressed in black, who was so polite and new what he was doing. I am going to request him if I have jobs in the future. Diamond Plumbing, you should be proud of this young man. Thank you. read more

If you have plumbing needs call Diamond. We have been using them exclusively for the past several years and we have always been pleased with the outcome. Albert, who has been at our home before, came out to take a look at a toilet issue we had. We recently had new flooring installed and because of a thickness issue the toilet, although brand new, was wobbling. Albert accessed the situation and tried shimming first to resolve the problem. This wound up not working because our builder had set the flange two high in the slab. Albert cut the flange down to size to the proper height and reinstalled the toilet. A perfect fit the first time and we were told what the price would be up front. He kept us informed and showed me exactly what the problem was and how he would fix it. Again, a perfect job, fast, proffesional, and reasonably priced. Trust Diamond to treat you fairly! read more

Fixed a shower handle problem that was beyond my capability with ease. Joel was super friendly and extremely knowledgeable. Will definitely use again. read more

Never gave these rude people the chance to touch my water heater. Gave no window time for arrival, then arrived in an unmarked vehicle. I had already contacted them to say I'd accepted another quote but they still felt the need to call and lecture me about being "misleading" by requesting they come for a quote the night before and accepting a quote from another company before they arrived (mind you they never gave me a time window, remember?). After that they peeled off in their unmarked car in a very rude and unprofessional manner. This interaction could have been a positive one where they offered a quote or business card for future needs but they squandered that opportunity. I won't be calling them back or recommend them to any friends. Edited to add: No I do not have the wrong company. First sentence explains why I was not a customer. read more

I hired Diamond Plumbing Services to unclog a drain in my shower. They did, but then three weeks later it was clogged again. I emailed them asking what type of guarantee they give to their work and they stated "everything but drain clogs" because "they don't know the quality of the line". I live in a house that was built 5 years ago, so I'm sure the pipes aren't the issue. I've had shower drains snaked probably ten times in my life, and have never had the issue where three weeks later it is clogged again, so it would appear to me that this company did a poor job, then refused to come back and redo it properly. For a job that takes ten minutes to do, it seems like a poor response, and I will be taking my business somewhere else in the future. I can't comment on anything else, as they have a lot of great 5 star reviews, but in my personal case I feel like I absolutely wasted $130. read more

Professional and courteous & helpful!. Will definitely use their services again!! Thank you!

Very unsatisfactory Had my toilet repaired and three days later it wasn't working right $75.00 charge for nothing and I'm on disability which paying this amount is really hard on me I never received a free of charge offer and the tone of business owner's response was very rude Most of us live on a tight budget and if recommendations are too high; then we have to look for other options Some business look for excuses to charge more which is not ethical read more

Albert came out on time and unstopped my drain in record time. Albert was friendly, courteous and professional. Plus Diamond Plumbing was $80 less than the others. I would differently recommend Diamond Plumbing. read more

Excellent customer service and prompt quality work. Did a great job coordinating with my home warranty co. and getting their tech out the next day to replace my water heater. Special thanks to Shelby and Rey!!! read more

Very responsive and knowledgeable. Came though on short notice and took care of my problems. Very knowledgeable and customer oriented

Got a free quote from them first and their price was the most affordable. Wayne came and fixed this for us. He was polite and very professional. Totally recommend Diamond Plumbing read more

Diamond Plumbing Services - Plumbing Near Me - Murrieta, California

These guys are professional and Honest Did a free estimate realized it was a false alert so no charge I contacted a different plumber and they wanted $95 just to look read more

Honest plumber...Joel (Joe) was the technician working on our plumbing issue, he is very honest and incredibly smart! Our tenant called a different plumbing company and that plumber told me our plumbing problem could be a slab leak and wanted to do a leak test. That plumber left the job site so we called Diamond Plumbing and Steve set up Joel to be the technician. When Joel arrived, he asked if he could open up the wall to see if the leak was there. He was so smart to do that because that's exactly where the leak was. We did not need to do a leak test or reroute the pipes (like the original plumber wanted). It is so important to find help that is honest- thank you Joel and Steve!!! read more

I have used them twice now. The service was fast. The technician was competent, and the price was the lowest of the four quotes I obtained. I will definitely be a return customer. read more

Diamond Plumbing Services replaced our leaking water heater. The gentleman I communicated with and the other gentleman that came to the house were both very courteous and helpful answering all my questions. They showed up on time and took the time to do the work right. They also had the best price among 5 or so other plumbers in the area. Definitely recommend! read more

If you check TheHandyGuy.com (website) he has several local plumbers listed. I selected Diamond Plumbing and wasn't disappointed. Albert replaced the water heater in no time at all. He was helpful and explained the new water heater. Competent. Thank you. read more

Diamond Plumbing sent Albert to our home to unclog a drain line that another company had given up on. Albert was very helpful, pleasant and extremely professional. We also really appreciated how he went out of his way to spread plastic sheeting under our sink and on the kitchen floor to keep the job site clean. Next time we need a plumber, we're requesting Albert from Diamond Plumbing! read more

They came the same day I called and we were impressed. Gave a fair estimate and we had them do the job for . Done in a timely manner as promised. Very nice staff also. Hopefully won't need them again. But if we do, they are the Co. to call for sure. read more

Contacted several plumbers through Yelp about leaking water main valve. Diamond plumbing got back to me right away along with a few others and after speaking to each they offered the best price and no nonsense. Ray called me and communicated his eta and showed up when he said he would. Quickly got the job done, was friendly and professional! Job was done at the quoted price. Highly recommended! read more

Ray did an excellent job with our plumbing work. We had two things come up after our hot water heater was installed and he came out again the next day and helped us. Their prices are fair and work is good. I highly recommend. read more

Diamond Plumbing has done work at my house and at a community I manage in the Murrieta area. They are professional, courteous, have amazing pricing, and always handle the jobs with a smile on their face. Happy to be working with them and continue to recommend them to those in the Temecula valley area for any of your plumbing needs. read more

BEWARE! Why? Was it because I was a women, disabled, elderly or he saw I had a big house that he thought I seemed like easy prey. I use a home warranty service. They sent Albert from Diamond Plumbing to repair our tankless water heater. He sat the top of the ladder for a short time. He came down and told me it was going to cost $4800. That I would have to give them $1800 myself then the warranty co would cover the $2000. Questioning this he explained that it was the warranty co that is the problem getting things covered and calling them would be a big mistake. Of course I called them and they sent out another repair service, ordered the part, repaired the existing water heater and that is called service. SHAME ON YOU! You should consider the the whole karma thing as you move forward. read more

Diamond plumbing work was excellent. Albert, Ray and Joel kicked butt. Got off to a bumpy start with my clogged toilet drain. The first snakes tip broke off in toilet drain. But Joel came in clutch and bent the second snakes tip to get thru the tee down the drain. 2nd issue Had a broken screw in shower catridge that control water on shower. Had to replace the whole valve because it was so old. Albert hooked up the valve in the bathroom nice and neat. Ray did all the muscle work and helped get through everything swiftly. Diamond plumbing did the job easily and professionally as a team. Thank you from a very grateful customer. read more

The service Diamond provided was wonderful. Quick,clean,andefficient. Very pleasant and friendly workers. They have helped us several times and I will continue to call them whenever I have plumbing issues. Kathleen S. read more

We came home late last night to find that our hot water heater had burst and started leaking all over the garage and down the street. The next morning I called I.E. Plumbing, who was busy on a job but referred us to Esteban Velez at Diamond Plumbing. Within the hour Diamond Plumbing showed up, assessed the situation, and gave us a very reasonable quote to replace the water heater. It's not often home repairs like this is needed, but when they are you would expect great service from guys like Esteban and Wayne at Diamond Plumbing. We will definitely be calling these guys back for any future plumbing needs at our house. read more