This is probably the worst cleaning service we have experienced would give 0 stars if I could…read more Pros: scheduled appointment on short notice Cons: we had to wait 45 mins past the scheduled time The cleaning was terrible we requested move in service but all they did was vaccum the floor Refrigerator was not touched, when we asked they sprayed the cleaning solution but didnt wipe it down fully Oven was left dirty, when we showed the oven they simply blamed each other The closest was dirty Window blinds has dust which was not touched in 1 floor. When we complained to Antonio about the service he promised to send the cleaners back but never came. Our texts went unanswered. We waited for call or any kind of information but never happened. We lost 250$ for vacuuming the floor.

We have been using Shamrock for 7 years, but something has changed. Last month, we stoped…read morereceiving our twice-monthly routine cleaning services, so I texted to ask for an update. I received a response the next day and my house was immediately cleaned. Two weeks later, the same thing has happened, no cleaning, and no response. I was very happy with their services for many years until they stopped making regular visits. I now have to deal with finding a new cleaning service.

The cleaning was great! I was very happy with the service and ready to start setting up recurring…read morecleaning appointments. Two weeks after my service, I received a text message from Marli asking for me to pay her. I thought it was a mistake as I already did pay for a cleaning service I had two weeks ago immediately after the completion of the service. I had confirmed with the 3 cleaners that day that the amount I paid was the correct amount and also gave them a generous tip on top of the price of the service. On Venmo, the cleaners liked my payment and thanked me. I adhered to what I thought was my end of the bargain. Marli proceeds to tell me that the price is per cleaner per hour which is not what was originally communicated to me on the phone. The whole conversation was very odd and confusing considering it was two weeks after the service and I thought I already paid generously based on what original price that was communicated. The rest of the conversation was unprofessional with her accusing me of things I never said, such as that I told the cleaners I was going to Venmo her directly the additional amount owed. I never said that and I was just trying to understand what the heck was going on and not feel like I was being taken advantage of or being confused with another customer. She also made a comment about her workers needing the money more than I did which I thought was completely out of line. If you use Marli's cleaning service, I highly recommend you get it in writing how much is being quoted so there in no question what's being charged and no wildly unprofessional accusations. It seems like they do work under the radar on weekends and try not to keep any paper trails of transactions. It was all very shady. It wasn't about the money as I went on to Venmo the additional amount Marli claimed I owed. What upset me was how I was treated and the accusations made. I will be setting up frequent cleanings going forward but just not with this company.

It is so refreshing to walk into a clean home at the end of a busy day. Marli's Cleaning service…read morecame recommended to me from a close friend who has used her for years. I am very pleased with the level of cleanliness and attention to detail. Marli is very responsive to text and can fit me in her schedule within a few days notice. Marli did an initial walk through of my home to get an estimate of what needed to be cleaned. She quoted me a price that was very fair and representative of my space. I have used her team multiple times and will continue to tell all my fiends how pleased I am! It takes me all day to do what her team does in an hour or two. There is no place like home-- a clean home!

Cleusa and her team have been cleaning our home for almost three years and we are really happy with…read moretheir services! Always on time and very reliable. They do a beautiful job, which is no small feat, because we have two small children, and our house is usually kind of a disaster. I am grateful that she is flexible with our schedule as well. Highly, highly recommended!

Cluesa and team do an outstanding job cleaning my house. Attends to all the details, scours the…read morekitchen and baths thoroughly. House looks immaculate when done. Reasonable rates. Totally reliable and responsive Highly recommend to anyone.

Summary: Do not recommend and will not use again. Unsatisfactory cleaning. Poor customer service…read more In a commoditized industry, such as cleaning services, where one can go anywhere, customer service is what separates one company from another and drives customer loyalty. Unfortunately, I will take my business elsewhere in the future. Background: Hired Busy Ladies to perform a move-in cleaning on a new home. Authorized up to 4 hours of cleaning and would approve addition time if required. Specifically requested that cleaning focus on the insides of cabinets and closets. After providing instructions, I left the property and returned two days later. Cleaning review: The home had been partially cleaned and there were several areas that received a cursory, and not thorough, cleaning. The cleaners missed several big items including an entire section of cabinets in the kitchen (16 to be exact), sections of shelves undusted, and completely missed the faucets in one tub. I spent an additional 2 hours cleaning to complete the job they didn't do. Customer service review: I worked with the owner, Kelly, in an effort to resolve an unsatisfactory service. Kelly offered a $60 discount on future service. I was expecting an offer to complete the work that was partially completed instead of an invitation to reuse a company that has already provided substandard service. Good: - Scheduling was over the phone and easy to coordinate. - 3 workers that I worked with were very pleasant. Bad: - Quality of cleaning - Customer service

After some bad experiences with other cleaning companies I tried Busy Ladies. I've never been…read morehappier and my apartment has never looked better. Cat hair is GONE! Kitchen & bathroom are sparkling clean. The cleaning products are environmentally friendly and smell great. Nothing bothered my asthma. Joseph & Jackie were thorough, fast & efficient and are very nice people.. Even my high strung anti-social cats loved them. The price was reasonable too - and less than the other companies I tried. I'm setting up more sessions for future cleanings. Excellent company.

Waste of time. Scheduled a walk through with them only to find they don't like dogs and won't touch…read moredishes even with a dish washer. Total creepy experience.

I'm updating this review because George was responsive to the property damage issue. After a brief…read moreback and forth, George offered to resolve the problem. We really appreciate his professionalism and responsiveness!

I recently had one loveseat couch removed by Flannery's. Their customer service, Shannon, from the…read morestart was smart and accommodating. The price was a bit of a sticker shock but I was under a time restraint and they were able to accommodate a next day pickup. After dealing with another company over the phone who sounded like a bunch of thugs, that I wouldn't want to even know my address, I decided to pay more and went with Flannery's. The lads showed up on time, phoned when they were 10 minutes away, and like Boy Scouts; helpful, friendly, courteous, cheerful and kind. They were in and out in a breeze and respected parking zones, the apartment building and inside our home. They were good communicators and seemed genuinely content in being part of a family business. Keepers for sure!

We have hired Flannerys Handiman twice, originally on the recommendation of a friend who also loved…read morethem. They have been respectful, timely, and careful workers. We did not have much notice for moving our dad and they fit him in meeting our timing pressures both times. They' were very patient with the clutter and size of the furniture and were helpful in removing furniture that we did not have a destination for. We wished the extra furniture could be donated, but couches are regulated and could not be donated so they dumped them for a fee. We will hire them again and recommend them highly!

I had an appointment with Crespo prior to Christmas. 90 minutes after they were due to arrive at…read moremy house, I called to ask why no one had shown up yet. Vanessa told me that their employee had passed away that morning, and she was "the only one" who could have cleaned my house. She told me to request a refund from Living Social. A month has gone by and apparently Crespo will not refund the money to Living Social.

Very professional, great follow up and VERY thorough and deep clean. super affordable. We live out…read moreof state and they cleaned our rent house after the tenants left a horrible, disgusting mess. I am not easily impressed, and not effusive, but this company is very, very good. Money well spent.

Dinamarta has been coming to clean our apartment once a month for a little over two years now. And…read morein all that time, she has kept our apartment spotless and made our lives so much easier. After she leaves, everything always smells fresh and clean, and the floors literally gleam. She even goes above and beyond and does things like fancily folding our towels for us! I also love that she does all of her communications via text. Not only does it make scheduling super convenient and easy, it's also just nice to have a written record of schedules and the agreed upon price for everything, because I am not the best with remembering things. I honestly can't imagine going back to life before Dinamarta. She just comes in with her sunshine-y personality and smile, puts our living space back in order, and does it all for the best rates you'll find anywhere in the Greater Boston Area.

We recently moved and doubled the size of our house. Dina happily accommodated us and is doing a…read moregreat job with the additional space. Given that we've recently grown our family, we've had to increase the frequency of Dina's visits and she happily worked us into her schedule. Pro tip : to get the fastest response from Dina, please reach out to her directly via text.