came five minutes early for my initial appointment, paperwork already filled out. because of such, i was quickly called within 2/3 minute after sitting down, to my impression. two women called me back, never introducing themselves, their positions, and what we were doing. it seemed that the one lady doing most of the interacting/leading (navy scrubs, cap, and mask on - we'll call them Blue) was training and being shadowed by the other lady (forest green scrubs, no other equipment on - we'll call them Green). Blue failed to communicate what room we were headed to, so i stepped to the side to let her lead, where she snapped at "we're going this way!" since i had a bunch of jewelry on, i was annoyingly told to take it off (not asked nor requested). at a point i had to ask, "so what exactly are we doing?" since no one was taking me through the process and i refuse to be pulled along a process without knowing what in the hell is happening - i'm a capricorn after all... this is the part where i had to walk out. once again, being "un-led" to the x-ray room, Blue was extremely rough at handling my face and mouth when setting my head up for the x rays. from grabbing all over my lips and chin and cheeks to the point where it actually hurt, then telling me to back up and head back to the room cos she forgot her equipment, to physically grabbing and pulling my arm cos i accidentally went the wrong way from the x ray room back to our room - i'm pretty sure anybody could catch me standing there in a flash of straight confusion at how this woman was handling me as if i were her bad ass kid acting out in the grocery store my brain began to panic and told me to get the eff out of this place. as soon as we got back to the room, i grabbed my jacket and told them we would need to reschedule due to Blue being very aggressive and physical with me, to which she looked so insulted and defensive. Green stepped in at this point and you could smell the immediate remorse on her as she was scrambling to remedy the situation, even asking me to "start over." i told them we could start over another day and sashayed my little self right out that office to never return. i had a weariness about giving a dental office in detroit a chance cos i know how my people can be in professional settings (y'all set the standard, not me) and i was RIGHT to be weary. y'all have got to stop hiring street urchins with no house training to come work a job that requires decorum, empathy, and a specific set of COMPETENCIES. guess i have to go to the suburbs to get some decent professionalism, my goddess on earth read more

Wow!! Two years ago I stumbled upon this dentist office and from that first visit I swear to never go anywhere else. Not only is it Black owned and doing well its staff is by far the greatest I've encountered in some years. The care I received was incomparable to any dentist I've been to. I'm already a nervous wreck just going to a dentist appointment but lo and behold, they made me feel very comfortable. Dr.A. I appreciate you and your staff very much. Y'all are one of a kind. I can tell you were very careful in picking your staff to service your patients. The new office on Gratiot Avenue is beautiful. I'm so proud of you. God has his hands on you. Thank you for caring for the people, thank you for being accessible to the people. Thank you for your kindness to the people. The sky is the limit, keep doing your great work, and most of all keep shining like a Diamond that you are. Your forever patient Heidi Perez. read more

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I am a nervous dental patient, who avoids going because of anxiety. When I contacted them I told them I needed a practice that would take this into account. My excperience there has been great over my first three visits. Initially there was an issue with my insurance but they solved it right away. The treatment has been great. I had a crown, three fillings and scaling, so this was a lot for me. They proceeeded with the treatments but checked on me to make sure I was tolerating it well. If I had a pain reaction, they would stop and assess. The doctor is an artist with fillings, feels natural and the bite is smooth. I got tired of driving to the suburbs for indifferent care. Diamond Smiles is 10 minutes from my home and top notch in my book. read more

These 5 star ratings are fake as of april 2021 to my experience at this office. I called myselfe supporting my race as I should, I had 2 have extensive work at that time , and this office was the epitome of the worse in black people! The professionalism, care and dignity of this so called Dentist (Aisha M Akpabio). was all that, along with another fake Dentistry cohorts that worked on me are just as worst as well as the fake front staff. So, if U not into nightmares and U value quality and helthy service, I suggest that we pray places like these CLOSE! read more

I'm a new patient at Diamond Smiles. The staff was welcoming, warm and efficient. The environment is highly professional and comfortable. I felt I was in good hands throughout the experience. Dr Akpabio put me at ease and is gentle yet thorough. The temporary crown she placed is the most comfortable temp crown I've ever had (having had four in the past). Their pricing is reasonable compared to some and their practice is top tier. Diamond Smiles is a Gem; true to their name. read more

Very professional, dedicated, and a great atmosphere. Dr. Akapabio is amazing, and is dedicated to each patient having amazing results. I had experienced some anxiety with my eight year daughter having to have some dental work done. Needless to say, Dr. Akapabio handled her with ease, explained the process, and completed the assignment. read more

I had a freak accident that ended with a chip tooth and as totally distraught. I was unable to check out my regular dentist due to timing. Since I work on Jefferson, I reached out to DSD and was beyond pleased. Centrally located, spacious parking lot and impeccable customer service from start to finish. The Dr. was beyond thorough and detailed throughout the entire process. I can't even express in words how satisfied I am with the end results. I have acquired a newfound level of appreciation for my teeth. read more

I can't rave enough about how much I love the doctor, staff and atmosphere!!! I have been going to the dentist my whole life and have left many other offices because I was treated like a number instead of a patient. HERE IT FEELS LIKE HOME AND THE ENERGY IS WARM and WELCOMING. Dr Akpabio is AMAZING to say the least. She's professional and explain any and everything you want and need to know. Her staff is a reflection of her everyone is friendly and kind which is major to me. My daughter is five and lovvvvve coming here which spoke volumes to me she cried at our prior office. Lastly it's so clean, modern and up to date. I highly recommend Diamond Smiles Dental you won't be disappointed!!!!! read more