I have been going to this location for many years. Originally under the amazing Dr. James Reed, DMD. As with many of the patients, Patty convinced me to stay as they converted to Diamond Smiles. There was a little sketchy transition phase, but I'm growing to love the people here. My hygienist (Whitney) is so sweet, down to Earth but such a professional. Dr. Rousso is charming but he keeps it real. They are serious about your smile...a healthy smile! Thanks Diamond Smiles for continuing to make me feel like family! read more

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Let me start my review off by saying that Dr. Crawley and her team are amazing! She's like the root canal whisperer. My entire experience from picking up the phone to make an appointment to checking out was a wonderful experience. Who says that about an unexpected root canal? No one ever! I was very nervous about going because I just moved to Alabama and I picked this practice from my insurance list. I checked for reviews and called to make an appointment. The appointment setter was very patient with me as I tried to find my insurance info. She then sent me all the forms electronically so I could fill them out at home. When I arrived I was greeted by two very friendly front desk associates. I barely sat down before I was called to the back. I was provided a treatment plan with prices and they explained everything along the way. Although I went in because my crown came off, I stayed for a much needed root canal. I don't think I've ever sat in a dentist chair and felt so safe and comfortable. No pain at all and they asked me multiple times to make sure I was pain free. I would give them 10 stars if I could. read more

I was a patient of Dr. Harb when he merged in with Diamond Smiles in Homewood. I was shocked to know he was not with Diamond Smiles upon my previous apt. Dr. Harb has been my dentist since I was 21 years old and I am now 40. I came in for my scheduled apt and needed some dental work completed that required a follow up. The Office Manager couldn't find my record of the apt that was already scheduled prior to that visit. The Office Manager, Joey, was waiting on me to get out of the chair and told me that she would call me later in regards to my records, any payment, etc.. She then proceeded to say she basically didn't have time to assist me because she was "hangry". It was very unprofessional for her to disregard my needs over her lunch break. Nevertheless, said Office Manager never called me back to follow up. The staff has more professionalism than she. Sincerely, Dr. Harb's patient! read more

I had been a patient of Dr. Reed my entire life and since he passed away I went today to get a cleaning and a crown from Dr. Jordan and he was amazing, he told me everything he was doing before he did it, the hygienists Karen and Taylor were wonderful. They all understood my anxiety and gave me the nitrous throughout the procedure and reassured me. It was painless and a good experience for a dentist. Well worth the money. If you're looking for someone, go there! read more

I had been going here when Dr Rudolph was there. I always felt like I wa being overcharged. When I got a really ridiculously high bill for the third time, I called my insurance and had them audit my charges. In fact they had overcharged me more than 2 thousand dollars! I did receive one thousand back but I had to go in the office screaming in from of patients. Don't go there! read more

Dr. Cotant ,April and Patty are awesome!!! They truly care about you and the results of their work show it. I was and am very impressed from the consultation to the procedure. You absolutely will not go wrong with Dr. Cotant and he's staff!! They restored confidence in my smile and I'm ready to show them off to my bride and our friends and family when wedding day comes!! read more

My daughter in law just left this office a few minutes ago in tears. She sent in her insurance information prior to her visit. She went in for a teeth cleaning. Once the cleaning initial exam was completed the staff questioned her about her insurance card. They inquired why the name of the company was different from my son's employer. They went as far as telling her she would not be allowed to leave without paying first and threatened to call law enforcement. While my daughter in law was calling the insurance carrier, they realized the insurance was valid...NEVER apologized, had her sign and threw the pen away! I am writing this review because my daughter in law is 23 years old and was devastated. She left that office stating she felt humiliated. This is completely unacceptable. The fact that the staff was ignorant to the fact that PepsiCo/Frito Lay are one is ignorance on their part. To approach the patient as if she is lying and threaten to hold her for law enforcement is unacceptable. Most people with only a basic education would have thought to step away from the patients ear shot and just verify the insurance. Clearly there is a customer service number to verify. read more

My dentist of 20 years merged with Diamond Smiles (along with his whole team) a year or so ago. At my appointment 6 months ago, my dental hygienist (also of 20 years) was assigned to a different patient and some random girl cleaned my teeth. She did an okay job but I was used to my normal dental hygienist. She kept trying to sell me teeth whiting product and special toothpaste. The front office kept making me pay co-pays, when I know good and well that my insurance trypicqlly covers copay. We got that settled with the insurance and Diamond Smiles had been chargjng us copays when they weren't supposed to. Then, in July, I got a call a day before my appointment saying that my dentist was no longer at Diamond Smiles. Come to find out they had laid off all of the dental hygienists, office staff, and Dr. Hard (my amazing dentist). I will no longer return to Diamond smiles and I would NOT recommend them to anyone. read more

This is my childhood dentist office, but after losing Dr Reed to cancer last year, I contemplated going somewhere new for location purposes. I'm glad Patty convinced me to stick with them unless I found something that fit me better. Last week, Kim was my hygienist and she was terrific to with with. She was thorough and thoughtful. We're had a very comfortable conversation and that's not something everyone can say when they're having their teeth cleaned! I've had hygienists before who literally scared me too possibly return to my dentist, but that never entered my mind with Kim. This week I returned to have my old fillings removed and new and improved ones placed. Dr Rousso did a great job. From the numbing to the very last detail of making sure I understood signs and symptoms to alert him to, I highly recommend Diamond Smiles Dentistry. Walking on the door, the space is clean and welcoming. The staff are knowledgeable, kind, and patient. They get you in and out-- and they have early morning appointments. If you're looking for a dentist or you think yours is just so-so, its time to hop over to Diamond Smiles Dentistry! read more

We have been patients of Dr. Harb for over 15 years. He is extremely talented and personable. He is also an excellent pediatric dentist. He's made fillings fun, and I never thought that would be possible. read more

I've always loved Dr. Harb and his staff. Each time I visit I am greeted by name as soon as I walk in door. I've been a patient of Dr. Harb's for a few years and he's done an excellent job at taking care of my teeth. I have to give recognition to Ms. Donna and Ms. Kim. read more