Had a great experience, they were able to replace my Center stone when it fell out and got lost with something comparable and affordable. I've also used Diamonds by Monet for repairs and maintenance, great customer service and pricing. will definitely be a loyal customer. read more

Diamonds by Monet - Jewelry Near Me - Temecula, California

I want to start by saying my wife had high hopes for this place based on the reviews. There is a possibility that the company itself is still good, but unfortunately one employee completely ruined the experience for us. My wife was gifted older jewelry from her grandmother and wanted to have it appraised and possibly resized -- approximately 25 items. She booked the appointment online and was never informed of any appraisal or handling fees. When my wife, her cousin, and I arrived, we received no warm welcome whatsoever. We were about 15 minutes late due to being new to the area and accidentally going to the wrong location, and we apologized immediately. From that moment on, the older brunette woman who assisted us was rude and dismissive. There was no small talk, responses were short and snippy, and the overall customer service was very poor. When my wife asked for an estimate to sell some items and have a bracelet repaired and cleaned, the employee scoffed and said, "Just so you know, this is exactly why I asked how many items you had -- because we charge a fee." I explained that this fee should have been mentioned upfront or charged when the appointment was booked online. I also expressed that she had been rude since we walked in and made us feel completely unwelcome. Management may want to address customer service expectations with this employee. We had every intention of doing business here, but her attitude alone made us decide otherwise. read more

Everyone who works here is so sweet and caring!!! My husband and I went ring shopping one day to get an idea how much designing a ring would cost. They were the only business to thoroughly walk us through designing a ring and the cost. My engagement ring and wedding band are both EXACTLY what I wanted. If anything went wrong they happily took care of it and always found a way to meet our needs. They also were super amazing at communicating and keeping us updated! read more

Diamonds by Monet - Jewelry Near Me - Temecula, California

I got my wedding and engagement rings resized significantly smaller and soldered together. The result is BEAUTIFUL. $340 total, my rings are rose gold, lab created pink sapphire and diamonds. Also, they polished them beautifully and I can come back whenever I need to get them cleaned. read more

Diamonds by Monet - Jewelry Near Me - Temecula, California

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I had an amazing experience with Diamonds by Monet from start to finish. The level of professionalism and attention to detail is unmatched. They created my gorgeous engagement ring with my husband and kept him informed on every minor detail and change through out the entire process which he really appreciated. I will continue to keep coming back for any and all my jewelry needs! Thank you Diamonds by Monet and their entire team for all their help! read more

I first visited Diamonds by Monet a few years ago to have a ring resized, and they did a great job. Because of that positive experience, my husband and I chose to return when shopping for my wedding band. I found a band I loved and wore it for our wedding in June. Unfortunately, shortly after, diamonds began falling out. Initially, the store replaced the missing stones, but the issue kept happening. By December, after multiple repairs, I expressed my concern that a brand-new wedding ring should not require constant fixes. They offered to replace the ring entirely, which I appreciated. From December through April, everything seemed fine--until another diamond fell out. At that point, my frustration had reached its limit. When I returned, I was told I would need to pay for the repair because the damage was considered "wear and tear," and therefore my responsibility. I haven't even had this ring for a full year. This is my wedding band--something I should be able to wear daily without worrying about losing diamonds. I was also told they would pay me around $75 for the gold if I chose to sell it back. We ended up taking the ring to another jeweler--the same one who sold my engagement ring--and were told that we had significantly overpaid and that the ring's quality did not justify its price. Overall, this has been an extremely disappointing experience. We spent a significant amount of money at this store including on a ring that has caused nothing but frustration, and I now feel unable to wear my own wedding band out of fear that more diamonds will fall out. read more

World class in every way. They worked magic to help me in a pinch and absolutely delivered. I won't shop anywhere else for jewelry and custom jewelry. read more

Had my wife's bridal set resized. They pointed out the prong on the diamond was broken and needed repair. Super happy with the service and her bridal set looks brand new! Really good work and quick service, glad I brought in the rings so that they caught the damage before she lost the diamond. Would recommend. read more

I would HIGHLY recommend Diamonds by Monet to anyone in the local area shopping for diamonds and jewelry. They offer Engagement Rings, Tennis Bracelets, and all types of rings for any occasion. Diamond earrings and much more. I had the pleasure to communicate with Marie and her staff. They went above and beyond to help me find the perfect GIA certified cushion cut diamond. Always responsive and friendly when I had any questions. Thank you for making my journey memorable. read more

They did a great job of resizing my wedding ring and fixing some of the posts. They completed it very quickly.

I would just like to say that Diamonds by Monet are amazing! We had my husband's wedding ring redesigned here and they made the ring look sharp and amazing looking. I recently came in looking for new earrings and Marie was such a huge help and I ant stop looking at my earrings and I'm so happy to have found Diamonds by Monet read more

Went in today wanting to exchange a Birthday gift i received because it wasn't my style i wanted something i would wear everyday. Called ahead of time to confirm that i did not have a receipt but purchaser was in the system. Lady confirmed i can do so. Went in now saying i cannot do so without purchaser. Why would i bring the person back with me to do so. Very inconvenient. Everyone needs to get on same page about policies. Drove 45 minutes out of my way to stop by for nothing! Couldn't even figure out another way to please customer. Update: Morgan is a very kind person who i initially spoke with , she gave me a call to apologize for inconvenience and miscommunication with other employees. She is only reason my rating will go up. read more

I cannot say enough about my experience with Diamonds by Monet and especially Marie. From the moment I walked in, she made me feel completely comfortable and truly listened to what I wanted. I came in wanting to change my whole engagement band and create my dream wedding band and Marie brought that dream to life and then some! She patiently guided me through every step, offering expert advice while still making sure my personal style and vision were the top priority. Her attention to detail, creativity, and genuine passion for what she does are unmatched. When she finally handed me my completed wedding ring, I was absolutely speechless it was everything I've ever dreamed of and more. I am forever grateful! read more

Morgen and Marie were so friendly and answered all my questions that i had. I was looking around for sizing and was going to look at some other places first, but came here first. Reason was... 1) They replied quickly when I put a search out looking for sizing and cleaning and offered free consultation. 2) Upon arrival, they were super friendly and answered all my questions and concerns. ( we all have sentimental values about our jewelry at least I do) 3) Most importantly, they do all their work in shop, so they don't send it off and that was so important to me. I don't like when places send off my precious items to third companies, that's how things go missing. So that was a win! I got my grandmother 50th diamond band resized, my diamond ring got bent in a kitchen accident and had all three pieces re- coated in rhodium and cleaned up. This was Friday morning and they said it would be done Monday morning. A few hours later they called me. I was shocked! I was like are you sure you have the right person? Sure enough they did!! Never seen my grandmothers ring so beautiful and shiny, let alone mine! It had been 20 years and I don't remember it being that shiny lol! Thank you to everyone At Diamonds by Monet, you made my experience so wonderful and comforting I'll be back for more pieces o own. read more

This is a wonderful Jewelry shop! The staff is very friendly and the service is fantastic! It's a relaxed environment with no high-pressure sales. We needed to purchase a jewelry box for a wedding ring and went to several local jewelry shops. The first few places we stopped in didn't appear to be very interested in helping us unless we bought jewelry there. This jewelry shop not only was willing to help us, but offered us options. When we are looking to buy a piece of jewelry, we will definitely be back! I highly recommend them if you're looking for quality pieces with a friendly jewelers. read more

Had a great experience getting a wedding ring resized that was purchased elsewhere. Customer service here was top notch, and I appreciated how kind and professional the employees were. The ring turned out really well. We will definitely consider purchasing jewelry here next time we are looking to buy something new. Beautiful selection. read more

10/10 Amazing experience . Very helpful and answered all my questions with crystal clear clarity.

I can't say enough good things about Diamonds by Monet--especially Marie! From the moment I walked in, she truly listened to what I wanted and made me feel heard and valued, and made my center stone look better then ever. After a discouraging experience elsewhere, I was hesitant, but Marie and the team completely turned things around. My ring came out beautifully--even better than I imagined. Their attention to detail and genuine care made all the difference. I'd absolutely recommend Diamonds by Monet to anyone looking for quality, compassion, and stunning results! read more

Diamonds by Monet - Jewelry Near Me - Temecula, California

Terrific inventory of jewelry and jems for men and women. with helpful and knowledgeable staff.

Every visit has been a great experience, whether I was looking for something classic, a gift or even having a ring sized. The staff is helpful, knowledgeable, and genuinely cares about helping you find exactly what you're looking for with no pressure. read more

Bummed this local spot didn't live up to the hype. I was actually really excited to come here. The sales person who helped me was a middle aged lady, brunette, disheveled. Elitist attitude, not a girls girl, and just kind of snobby. I'm sure it works for her, but it wasn't my vibe when I'm trying to spend on fine jewelry. read more

I chose Diamonds by Monet to get 3 pieces of jewelry appraised and am so glad I did. They are professional, friendly and accomodating, and made us feel so comfortable. Morgan took great care of us and was able to answer all of our questions. read more

My fiancé and I just had a wonderful experience having a wedding set sized down at this location. Marie was courteous, friendly and provided swift service with a 2-day turn around. My ring looks perfect, and was returned exactly as I envisioned with some extra sparkle (from the free treatment they provided on the diamonds)! Highly recommend! read more

Zero stars DIAMONDS BY MONET!!! If you love your jewelry and don't want it damaged, run as fast as you can from them!!!! I took an antique diamond and tourmaline ring into Diamonds by Monet about 2 weeks ago just for ring resizing. At the advice (or blatant upselling) of the sales lady, I had the prongs re-tipped. ($300 -overpriced). On my first time picking the ring up, the prongs weren't touching the surface of the ring and were snagging one everything. I took it back, and the end result is that it is FAR WORSE and the ring now needs major repairs .. they even damaged my stone and didn't set the stone back centered. The sales lady (Brenda I believe) was so hesitant to tell me what happened.. she knew they'd screwed up, but I got it out of her. She said the jeweler couldn't get the prongs right and needed more time to try and fix it (which the prongs now look like melted limp penises and aren't even spaced or in the correct position) and apparently they said the ring is a nightmare for the jeweler and wanted to try more to fix the prongs but the owner said, "no, don't spend more time on it. Leave it as it is and give it back to the client." I assume they thought I wouldn't notice! So, you're telling me that you KNOW it's atrocious work and not finished but don't fix it!?!? Remember, I paid $300. They did begrudgingly refund my money, but this isn't about the money. It's about the damage they caused to a perfectly fine ring that I loved prior to them working on it. I spoke to the owner today and he wanted nothing to do with helping other than let his jeweler try again (sorry, but your jeweler couldn't fix it the first time, and a second attempt made it WORSE, so how/why could I trust you!?!? ) I feel like they are responsible for damages and he wanted nothing of that and just hung up on me without taking any responsibility or even an apology. Never ever go to Diamonds by Monet! Run from this shitty business! read more

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Amazing selection in store and online. It was my first time purchasing fine jewelry and they were more than helpful. I left with a few amazing pieces and I can't wait to go back and get more. I definitely recommend this family owned gem. read more

Amazing place. I had to get my watch fixed without any issue and very quickly. I also use them to fix a period piece that was broken. Really helpful and I trust them completely. They are my go to local jeweler forever. read more

This guys are amazing. I've used them multiple times. They have beautiful jewelry. Great communication and great prices.

I've never needed to have any jewelry repaired, so I had no idea where to take my wife's wedding ring to get re-sized. I wanted to stay local and preferred the work to be done on-site. From what I could find, Diamonds by Monet and one other jeweler fit the bill. After I read the Yelp reviews, I opted for Monet. To be honest, the amount I was quoted was higher than I was expecting, but it did include some necessary building up of several prongs holding the rubies. The work was completed within a few days with fantastic results. I appreciate their honesty and professionalism and recommend their services. read more

The Diamonds by Monet jewelry store has a wonderful selection of rings, pendants and necklaces. Of more importances, they also have a knowledgeable, first class jeweler who can fix almost anything made of gold, silver, or platinum. Nice! read more

I'd been meaning to get my watch battery replaced for quite some time now, but kept forgetting to bring it. I finally remembered and brought it in yesterday. This family owned shop is located in the Trader Joe's shopping center off Winchester in Temecula. You'll find them right next door to Bushfire Kitchen. I went in and there was a customer ahead of me, but he was on his way out. I walked up to the counter and the nice lady asked how she could help. I told her I thought my battery needed to be replaced. She said, "Oh, okay, it'll be $15. I can do it right now." Sweet! I was thinking I would drop it off and pick it up after my workout, but she was done within 5 minutes. Highly recommend this shop. Employees are very friendly and they have some pretty nice bling for sale, too. I might have to treat myself! If you're on the lookout for some jewelry repair or want to pick up some sparkly pieces, come and check this place out! read more

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Wonderful place, exquisite diamonds and service. Went in for an engagement ring and they were able to order the diamond and custom make it; it's the perfect ring. They do cleanings and repairs as well, all their services are top notch! read more

I brought in some bracelets needing repairs and was given wonderful service today by Morgan! I told her they belong to my 85 year old mom, and how she probably won't wear them very often now but they hold a lot of sentimental value, as they were gifts from my dad ( he has passed away). I was so impressed when they finished the repairs within a matter of hours .. the bracelets were also beautifully cleaned and sparkled like new! I'll be able to give them back to my mom for Mother's Day ~ thanks to Morgan and the staff at Diamonds by Monet!! read more

Great store for getting your rings fixed and cleaned. I also shopped around and found my next gem of a ring. Very kind and informative staff. I'll keep going back. read more

Wonderful local jeweler. Willing to provide a variety of options based on your budget.

I had my wedding ring repaired here and the service and price was better then I expected. Very well done. read more

Diamonds by Monet - Repaired ring - Jewelry Near Me - Temecula, California

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The service was great here we were helped by a very nice lady! She walked us through a ton of different options. The place is next to Trader Joe's and location is great. read more

Went to buy a gift for my gf and they were very helpful and informative. They wernt pushy like other jewelry stores I've been to They genuinely wanted to help, could not recommend them enough! read more

They are life savers! Had a day of wedding crisis, but they restored our ring to new! Highl recommend all diamond shopping and services with them, so thankful read more

I can't thank the DBM team enough for fixing my original wedding ring (adding a bezel to the main diamond). As you know this ring now holds more sentimental value than ever and now that I can wear it without worry is invaluable. Thank you for taking your time to really figure out the best solution and always delivering a top-notch high-quality product that just sparkles. read more

Diamonds by Monet - Wedding set - Jewelry Near Me - Temecula, California

needed my watch strap adjusted. reasonable price and even offered me water. happy with the service i received. thanks.