Been coming here for years. Great family business. Today I was helped by his son who got me a really nice silver necklace for my cross I purchased on EBay. Was exactly what I was looking for! Always great, always welcoming, always friendly and helpful. Knew I was going there to get my chain because I wanted to get exactly what I needed. No games, just great quality items and great customer service. Al's is your complete service stop! They do everything in house! Give them a try! Bravo!!! read more

Als jewelers - Beautiful, perfect silver chain ! Exactly what I wanted! - Jewelry Near Me - Menifee, California

I dropped my ring off to get sized and they did an amazing job! Jose is so sweet and personable I felt like I've known him forever. I will definitely be coming back! read more

Als jewelers - Ring - Jewelry Near Me - Menifee, California

We had the worst experience here . First, my husband got his gold chain cleaned. . He gave it back to him with dirt and gunk still on it and sticky. 2. We also brought my husband Movado battery in to be changed on his watch , how he broke the second hand on changing a battery is beyond me. . We came to pick it up four days later. Inside the face of the watch, it was fingerprints and lint all in the watch which we don't have access in unless we're taking the watch apart. totally unbelievable will not be going back. I hope that the secondhand is fixed correctly because the next step will be in court. . Totally careless And unprofessional... Horrible place to go !!!! read more

I stopped by here on my way home from picking up my new engagement ring from another jeweler. I was paranoid after reading a review from the place I originally purchased my ring from that they had switched a diamond. I went in close to closing time and asked them if they would check my ring to make sure the diamond was real still after it had been out to be resized. Jose was happy to help me and look at my ring immediately! Luckily there was no issues. Then I had asked about some sizing issues and he came up with many solutions. I felt very comfortable and trusted him with all the information he was giving me. I will definitely be bringing my ring back here to be worked on! Thank you so much again! read more

This place is amazing. I believe one of the owners says they have been in business for over 40 years. Fair pricing and lots of knowledge behind the counter. read more

Wow, can't believe no one answered this post....I have been a customer of Jose for well over 20 years of Al's Jewelers and there is no one more qualified to design jewelry, repair jewelry and advise all aspects of this business and very professional and honest than this store. Cant' say enough positive vibes and highly recommend.... read more

This business is fantastic. Jose is awesome and fixed my watch battery right away. will definetely come back to this business.

he does great custom work. amazing. he does great work with silver and turned my best friends brigde into a gold cross for me.

Back at Al's Jewelers....dropped off a diamond ring for insurance appraisal AND my fave gold cross necklace that I never remove needs repair. I got to meet and speak with Jose, the jewelry boutique's owner. He and his family have been operating the store for thirty years. He spoke of the kindness of his customers, some who have become longstanding friends. He also loves helping with all things jewelry - cleaning, repair, custom and showcase pieces. All eye-catching. Good vibes... read more

I am so pleased with the beautiful workmanship they did on my wedding ring! I had taken the ring to Keller's initially who told me the setting couldn't be fixed and I would have to purchase a new setting for a lot of money. I took it to Al's and they fixed it with no problem doing an incredible job restoring it and very reasonable!! I highly recommend Al's Jewelers without hesitation . read more

I needed some links taken out of a few of my watches. Other jewelers in the area wanted to charge me 3x what I was charged here for the same thing. They were fast and courteous. I will definitely be back with any more business they I have. read more

Watch batteries replaced in 5 watches in 10 minutes for $50! Great service ! Highly recommend!

I can understand why these reviews are 4 and 5 years old. I took a copper medallion in to have a small ring soldered onto the top so I could hang it on a silver chain. The chain had been broken. They were supposed to replace the chain clasp and provide a loop / ring large enough for the clasp. When I picked it up, I discovered that they had soldered the chain together, no clasp. The ring/ loop had a 1/4"+ opening and was soldered crooked! I can't believe I had to pay $34.00 for this $hitty job. I think it would be a good idea for this "jeweler" to retire. I am filing a small claims action for the $34 plus the cost to replace the one ounce copper medallion. read more

I went in to have the clasp on my sterling silver chain replaced, not very personable. At first I was given a price of $12 and a one week turnover time then I was given a price of $14. I asked if I can get an exact price and was told he could not give me an exact price. I chose to go to a different establishments. read more

Als jewelers - Repair? NO - Jewelry Near Me - Menifee, California

I have a few watches and too often they dont get into the rotation and the batteries go dead. I had a watch I wanted to wear for Easter and I found this jewelry store that I called and said they could get me in and out on 10 minutes and it would only cost $15. I've paid double that recently for my other everyday watches and upward of $100 for higher end watches that supposedly need to be Re-pressurized even for a battery change this. Well I couldn't get to the store until just before 3 pm and the door was locked. Did I go to the wrong place? While I checked my phone a kindly gentleman opened the door and asked me if he could help me. I didn't know they were closing at 3pm for the Easter holiday and it was now 258pm. He took a look and had me in and out in less than 5 minutes with a working watch that I'll be wearing this Sunday brunch. Thanks for staying open for me, thanks for the quick service and thanks for the very very fair pricing for the service. Come check out what looks like a family owned business and I'm sure you will be taken care of. read more

I needed a very nice, gold & silver antique bracelet & earring repaired. I'm new in town & a neighbor recommended Al's Jewelry. Lucky me! Al & Alex were so friendly, helpful, & knowledgeable about my needs. I could not be more pleased. They exceeded my expectations with pleasant maturity, & sophistication, and I found their pricing extremely FAIR. I shall return. THANK YOU! read more

Excellent customer service, very reasonable pricing, as well as extremely knowledgeable staff. My go-to jewelers.

I took my husbands watch here to get a second opinion. All I needed was a new battery and the place I took it to before told me the watch was broken. Walked into Al's, asked for help and was out in 3 minutes. Battery changed and working. I will definitely come back here. Trustworthy and very friendly. read more

Changed a few battery watches - super quick, friendly and very reasonably priced! Even got my wedding ring cleaned for free. Would highly recommend. read more

Went in today to have a watch battery changed because my backlight had stopped working. Gave him the watch at 11:38. He can back out at 11:46 and said the light works but the clock does not. I said it worked when i came on here and he said no it didn't! I said then why is the time on the watch only 6 minutes ago if it was not working? The clerk said I don't know what to tell you and just handed me back a broken watch! They had been referred to me by people who swear by their good service! Needless to say something has changed and now I have to buy a new watch read more

When arriving at the store the guy at the front counter almost seemed like he was annoyed to talk about the repair on a pendant I had. He said they would call me when the jeweler gets in Monday. He wrote my number down wrong (not listening) and no call back for a week. Picked it up and taking my money somewhere else. read more

So disappointed in Al's Jewelers. I had used them before and they initially did a good job in sizing my ring. I brought another ring in and it was antique. I asked them to size the ring and they charged me 67.00. When I picked up the ring, I noticed that it fit tighter than a size 8. My first ring fit perfect and they told me I was a size 8. Secondly, the surface of the stone was cloudy, as if the sparkle had been buffed out. What was once a shiny green stone, was now dull. I took the ring home and my husband not only pointed out that it was not as shiny, but the ring shape had changed, the jeweler did a poor job in making the ring round again. I decided to return and ask Al's to fix the problems with the ring. I was shocked at the reaction of the staff at Al's Jewelers. They accused me of lying about the brilliance of the stone and also stated that they ring shape was that way because of the sizing. They kept calling the ring "OLD" and that, even after admitting that they polished the ring, claimed that the ring's stone was already damaged. I quickly pulled out previous photos of the stone and ring prior to the resizing to show them that they had damaged the ring and they insisted that I was lying. In my 57 years of life, I have never been treated so disrespectfully and rude. Al's jewelers refused to fix the damage and gave me a refund of the sizing. I am still left with a damaged ring that is A. not my size and B. a cloudy stone. To add insult to injury, The ring cut my finger as I tried to show them the the ring was too small. I will never recommend this Jeweler. read more

The son is a real creep. We went to pick up my mom's gold necklace because we were local. We didn't have the slip so he let us know we couldn't pick it up. He looked around said he didn't see anything with our name in it insinuating that we were not being truthful. It was weird as all he had to do was tell us we needed the claim check. When my mom went in today with the claim check she picked up her necklace. As she got home and looked closely it was clear that it wasn't the same chain it when in on but a shorter cheaper gold chain. My mom received this from her mother years ago and knew the weight, where it hit her on her chest and what it looked like like the back of her hand. She can't prove it now but I want others to know because they would be smart to be careful especially if the son is involved. My mom is elderly and I am pissed off. read more

My husband polished a tigers eye stone for me and I wanted it made into a necklace. I knew exactly what I had in mind and Al's Jewelers brought it to life. I love my necklace and get so many compliments on it. I would recommend this place to anyone. The price was excellent and the work exceptional! read more

Als jewelers - Jewelry Near Me - Menifee, California

Very good service, I needs a watch band Indian changed and he also shined or buffed it to look "new" again

I have gotten a few rings resized there over the years and they are always so nice and so quick to get the pieces finished. I picked up my ring the other day and he saw my other ring on my finger and offered to clean it right there for no extra charge! They have reasonable pricing and always a pleasure to work with. read more

A good ole mom and pop jewelry store. I brought my watch here to have the battery replaced. I was in and out in no time with no regrets. Great prices and excellent customer service. Thank you. read more

CALLED 15 minutes before arriving to have 2 watches fixed, battery's replaced and sized. Took 10 minutes and only cost 26$ bucks! Place is family owned and has great service! I am HAPPY WITH ALS JEWELERS! read more

This is a wonderful family-owned and local business. My wife saw a ring that she liked online. I was able to bring in a picture and Jose handcrafted a ring that was beyond our expectations. Plus his prices are very reasonable. I was able to save a lot of money by going to see him. In addition Jose delivered excellent customer service. He kept me updated as he was making the ring and delivered on time as he promised. Since then I have made two more purchases. Prior to finding this jeweler I was traveling to orange county. Moving forward Jose will get all of my business. read more

I won't go to any other jeweler in this area and told my folks the same thing. They only fix what needs to be fixed; the prices are reasonable; most stuff can be done while you wait. They even told me "Bring in all your jewelry for free cleaning whenever you like," and I thought that was a nice touch. Very friendly establishment. read more

Buyer be aware! They ruined my ring. I brought in a ring with a broken prong and the son said the best thing was to build it back up. When I went to pick it up, they had cut all the other prongs down and set the stone on the bottom of the setting. I told them I was displeased and they said I have the wright to my opinion. I paid for the botched job (just to get my ring back) and am taking the ring to another jeweler to have a new setting put in and the ring restored to pristine condition. They also played games with rates on rhodium plating jewelry. The son quotes one price and the mom charges another price. I will never purchase or take another piece of jewelry here again. read more

Today I picked up my gold necklace and ring repair which was $45 together. The jeweler waited until I came into the store for pickup to polish and finish the ring. My ring has never looked better and i was beyond satisfied with the results. Before I left he told me cleaning is free anytime which is a nice bonus. I will definitely return for a watch my boyfriend had his eye on. read more

Als jewelers - 14k gold ring repair. - Jewelry Near Me - Menifee, California

I took my watch to get repaired. This watch I have for at least 17 years. It's a swiss Hamilton. Broken mainspring. His son told me that I cannot wind manually, that is not true. When I got my watch back I was blown away. It looks brand new. It also lost 4 min a day before, now its perfect. read more

Rudest people ever. Called to confirm that I was in the right place and was hung up on. Called back and received the correct address attitude and was then abruptly hung up on again. Needless to say I never even entered their establishment. read more

I am absolutely loving the beautiful repair work and also opal stone replacement on my pendant and earrings.I also had a pearl ring with diamonds I added that my recently deceased mother had left me. I have been coming here for 15 years and always leave with a smile on my face. I love this family.Quality work and just all around good people. read more

I brought in 2 of my watches for batteries, and the price was very reasonable. However, they put a huge scratch across the back & didn't mention it to me. Very careless workmanship & if a jeweler can't replace a watch battery without doing damage, then why trust them for anything? The fact that they didn't own up to the damage, convinced me they don't deserve my business. Not going back, ever. read more

Honest, trustworthy jeweler. HiGHLY recommend!!!! His prices are the BEST for batteries and repairs and he does his best regardless the size$$ of the project. Very courteous, ethical and friendly. I drive there from Hemet all the time. He makes gorgeous pieces for sale too!! read more

Amazing Customer Service!!!! Quality jewelry and great prices. I price matched the items I bought and I saved 50%. Thank You Al's Jewelers

Dude that works there is like the 40 year virgin. Took my watch there for a battery . He scratched the back of the csae bad trying to get the battery out. Then said it needed a spring and was going to be 85 dollars. read more

Would give them 4.5 stars if it were possible, but my complaint is minor. Last week I broke a pendant and needed it repaired. Found Al's on Yelp, sounded good and it was close to home, so we took it in. Al gave us a fair price and said it would be ready the next day. It was, and the repair was excellent. We also had them replace 3 watch batteries - well done. So why knock them down a 1/2 star? The somewhat lackadaisical attitude about price. Also (possibly) the attempt to "up-sell". When we asked what they would charge to replace watch batteries, the answer was: "$4-$10" depending on the watch, even though all 3 watches were lying right on the counter. When they brought the watches back, we were told that since we had 3 watches done, they were discounting the price and charging us only $20. So we still don't know what they charge to replace a watch battery. To contrast: we called the jewelry place near where we used to live (La Canada, CA) and asked what they charge to replace a watch battery today. Immediate reply: "$3 for standard batteries, $7 for lithium". I don't understand why Al's doesn't give a straight answer such as this. (BTW: all 3 watches use standard batteries. I should have waited till the next time I was up in LA and saved $11.) As one of the other reviewers stated - they always offer to clean your jewelry. And while this is a nice gesture, I hope that people understand that it is probably utilized to try to drum up additional business. Not necessarily a bad thing. In our case, they cleaned my wife's 36 year old wedding ring. Al then told us that the 4 prong setting was getting thin and should be strengthened. This did not surprise us since we've already had it done a couple of times over the years and it has been a while. He then proceeded to tell us that he could do it for $48, but would instead recommend changing it to a 6 prong setting, which would cost $148. This took place on Thursday. On Friday, when we picked up my pendant, I asked him again what it would cost to strengthen the setting, and he told us $58. ??? The next day my wife happened to be in Temecula at a large jewelry store also with a good reputation. They looked at the setting, told her that it should probably be strengthened, but there was no danger at this time and they did not see any reason to replace the 4 prong with a 6 prong. So the result is that I would utilize Al's again, but I would be careful and maybe get a second opinion if a lot of money is involved. Remember: "trust your friends, but cut the deck"! read more