I brought in my $2000 watch to have the button fixed, and for that specific repair, they did an excellent job at a reasonable price. However, shortly after, the bezel began popping up. Between the watch and the bezel is a red gasket designed to keep water out, and I suspect that when the bezel was removed to fix the button, it became misaligned, preventing it from closing properly. I returned twice for this, but it seems they kept using the same technique, a cheap pressing tool, possibly crushing the gasket further each time, resulting in the bezel popping up again. On my fourth visit, I could still see the red gasket, so I asked them to fix it one more time. The technician, a heavy set Hispanic gentlemen, told me that's how it was supposed to be (which is clearly a lie). I left the watch with them this time so they could properly assess and fix the gasket. I'll update this review if they can finally resolve the issue and put this nightmare behind me. read more

Fast-Fix Jewelry and Watch Repairs - Red gasket not seated properly and won't let the bezel close - Jewelry Repair Near Me - Temecula, California

For years we would bring all our jewelry for fixing or simply replacing watch batteries. They used to give grate service. It seems that recently they give crappy service but most importantly they became so outrageously expensive. I found a jewelry store on the second floor WATCH SOLUTIONS near Dicks. WATCH SOLUTIONS by far has way better quality, price and give excellent service by far way better than fix it. I no longer will do business at fix it. They become outrageously expensive they give horrible service! Go to WATCH SOLUTIONS they fix well and buy with excellent customer service! read more

Have been going to this company for over ten years this guy's are as honest as an Alaskan day is long took in 6 watches i swore that needed batteries i was ready to pay over 100 dollars in battery repair s after inspecting my watches I was explained which watches were automatic s Which were working properly which were operator error in the end only 2 really need batteries saved me over 70.00 dollars in repair s Now that s honestly highly recommend this guy's For all your jewelry repair and watch repair s read more

Went to Fast Fix on my lunch hour so I didn't have much time. Fast Fix added a "bail" to a charm for a leather rope necklace I purchased for my BF's Christmas present. They did a fantastic job and it looks great. Exceeded my expectations for the "bail". They were quick too. I was back at work within minutes to spare. read more

Fast-Fix Jewelry and Watch Repairs - My BF's Christmas present, shhh... - Jewelry Repair Near Me - Temecula, California

I'm just a walk in and waited. Once I got called. Got my glasses fix for free. Thank you

I am very impressed with this place. I needed a bracelet resized last minute and didn't want to wait weeks. We were given about an hour wait time for the bracelet. However it was done within 20 minutes! We went back to get my bracelet and it fit perfectly. It only cost us $49 and we were very happy. We will definitely recommend for all jewelry needs. They had some nice watches, necklaces, chains, rings and more. read more

Came to get my watch battery replaced, they did an awesome job too. They replaced my battery in about 10 minutes, while we waited. Thank you Fast Fix read more

The help there was awesome. Very knowledgeable and will forever have my business. Suggestions are always welcome.

Have used this business for ring maintenance and to have them rhodium plated. Exceptional quality of work, fair pricing and always stellar customer service. I would recommend this business to anyone looking for friendly and knowledgeable service. read more

Needed a couple of repairs done and found this place on Yelp. Reviews were correct, he's good and doesn't charge and arm and leg!

Went there to adjust a watch band from a watch I received from my work retirement. There was a line, but went quickly. I was helped and band was finished in minutes. He was so kind and very attentive. Asked me about my retirement and said NO charge! .....Who does this!! I tried to pay and he refused! I highly recommend this very honest and professional business! read more

I had three items that needed to be repaired. One of which required an ordered part. All three fixed the very next day at a very reasonable price. My repairman was knowledgeable and extremely pleasant. read more

I brought a ring to be size, from size 10 to a size 9 at Fast-Fixed Jewelry and Repair at Temecula Promenade Mall, ask for an estimate and the lady pull a chart and quote me $250.00 to size it, besides that she wasn't pleasant at all, not a great customer service skills. Took the ring to another jewelry store by JC Penney's and the quote $85.00 and they did excellent work for less money. Fast-Fixe Jewelry and Watch Repair are a complete reap off, I will report them with better business bureau and I recommend others to do it, so they could go out of business. read more

Went to get a necklace resized and Ariel helped us. Very professional and very happy with the result. 5 stars !

Staff was friendly and my ring was repaired for a reasonable price in an hour. The repair here was better than a big name jeweler that had done similar work on my ring in the past in a fraction of the time. read more

Brought in my David yurman chain to get the clasp replaced, the lady at the counter took it to the back and fixed it in 30 seconds free of charge. Great customer service as well read more

Took my gold and sapphire bracelet in for repair. It needed a broken piece and reinforcement of the clasp. They said it would only be an hour but I went back earlier and it was foxed perfectly, cleaned, and shined. Fantastic job! The people there are personable, knowledgeable, and do excellent work. read more

I would rate a 0 if possible. Thank goodness I didn't have them permanently re-size my ring. I brought in my 2 day-old brand new engagement ring (natural diamond stones, 18k gold) for a temporary sizer. They didn't have the rubber guards I was looking for, but offered to install a metal piece insert that wraps around the ring. I was told the piece was "gold plated," NOT that it was steel, which immediately carved into my ring (18k gold is softer and more delicate) Not only can you see small scratches throughout, but you can FEEL dents where it was actually carved in a few spots. We were unhappy and asked to have it removed. The curt woman helping us simply said "it's going to get scratched" and "no refunds." So for a $24 piece of metal, they ruined a multi-thousands beautiful new ring. The "it's going to get scratched" comment is absurd. I'm not paying someone else to damage my ring. Also, I have plenty of heirloom gold rings that aren't scratched and dented, because I take care of them. read more

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This is a shop that has been in business since the Temecula mall opened up and I was excited to have a watch repair shop do close to where I live. I'm a long time customer and every single time I've been there I've had a positive experience. This shop is great for repairs and battery replacements, even on more expensive and difficult watches. I'm picky about who works on My watches, I've had bad experiences elsewhere and had a very expensive watch damaged at another jewelry store. So now, this is the ONLY place I go to to get my watches serviced. The staff are friendly and knowledgeable. The repairs don't take ages to do, the repair people can do their jobs quickly and very well. I trust them 100% because after going to their shop for many years now I've had only 100% 10+ experience's. I keep meaning to write a review and after yet another great experience I took the time to give this shop the recognition they deserve. The prices are very fair, the staff is great and the repair people are excellent and do the work you ask of them in a timely manner. They know what to do and are honest. What more can you ask for?! Exceptionally good jewelry repair and watch service shop! read more

Do not use them. Over priced and not knowledgeable. Use the jewelry store near Dicks sporting goods!

Everything is always done with care & professionalism. I have had several things repaired & they guarantee the work!

Took 5 watches in for battery replacement at once. Knocked them all out in 30 minutes and for the best price in town. Fantastic service. I will definitely be back since I've got 20 more needing the same! read more

Shady! Went in here today to ask the cost to size a women's plain platinum wedding band DOWN 1/4 size. The lady look in a chart she had by the register then went and ask the jeweler. The jeweler wrote something down on a piece of paper showed her and she walked back saying $265. Ridiculous !! Should be $50 - $150 max! read more

This place is awesome, I needed a link added to my Rolex and I was worried I'd damage it, they took care of it in 10 mins and gave me a 30 day warranty on sizing, here is what makes them so amazing: my brother is getting married and the custom cake serving set I ordered got delayed because of weather. Even though it's a jewelry repair store they graciously laser engraved it for me. Amazing customer service! read more

The lady was so nice and took two links out of my daughter's watch for me with no wait! Picked it up 10 minutes later!! Definitely recommend this location! read more

Overpriced. Quoted $330 and was told that was a discounted price. got it done elsewhere for $95

When it comes to repairs and battery replacement, they are the best! Their battery warranty program is on point! Providing backup to the possibility of short life due shelf life. Highly recommend, and they are very customer service oriented. Reasonable prices. read more

Fast-Fix Jewelry and Watch Repairs - Batteries for my cuff links. - Jewelry Repair Near Me - Temecula, California

BEWARE! They mangled my engagement ring! I came in for a resize, the ring was a little too big. For reference; I had a jewelry business for 15 years but because of Covid I had to sell my equipment. They left my ring in the the vice and heated it up for too long, resulting in the ring melting and bending to the shape of the clamps. Then they proceeded to GASLIGHT me, try to claim the silicone backing I was using bent it (silicone can't bend metal), then they claimed I brought it in like that, than they claimed that's just how ring sizing works. That is NOT the industry standard. They didn't offer to fix my ring or make it right in any way. They messed up and don't want to take accountability for their actions. Now I have to take my ring to another jewelry store to have it repaired. The cost of the repairs exceeds the value of the ring. Once it's fixed I'll be filing in small claims for the cost of the repair and FOR THE EMOTIONAL DAMAGE of bending my ring and blaming me! Outrageous! The manager here is a loser and doesn't know how to do basic jewelry repairs! Do not let them ruin your jewelry! read more

I broke the clasp on my gold chain. The chain has been with me for 33 years. I found Fast-Fix on line and gave them a try. I walked in without an appointment and was helped right away. The staff fixed my chain in less than 20 minutes. I have had it fixed before at other places and it's very difficult to have them fix it while I wait. Not Fast Fix. Great service, quality work and reasonable prices. If you need anything fixed while you wait, this is your place to go. Great job. read more

The owner, Yadira, reached out to me and offered to resize the rings again at no charge. Her customer service was 5 stars. My updated overall rating went from 1 to 4 stars, as it took three attempts to get the sizing more comfortable. read more

I contacted them about possibly soldering my broken titanium frames and they said they can do it. Had my doubts but I drove to Temecula to see if they can do it. I understood when they ended up telling me that they weren't able to help me out as titanium is very tricky to work with. What was not okay was the attitude of their female receptionist. Very stuck up and made snide comments about how my glasses were in the wrong case when it's the case it came in (silhouette frames costs $500+). Completely rude and unnecessary. For a high end looking place, you guys need to either re-train your receptionist or hire someone with a better personality. They are the face of your business. When they're unprofessional like this, it affects how you look to customers. read more

Dude told me over the phone he does same day repair and also gave me a price point. I show up and he's dealing with another customers he turns to me in a rush looks at my jewelry and basically tells me 400 to fix a 30 chain and 200 ring and says it will take two weeks. I almost swung on him but I'm a changed man. read more

Teresa is very kind but the man who actually repairs jewelry does not do good work. He basically globbed white gold on my ring in between the stones. Looks very messy, didn't trust him to fix it. Charged me $250 for this... read more

Fast-Fix Jewelry and Watch Repairs - Gold in between stones is so messy - Jewelry Repair Near Me - Temecula, California

About two weeks ago, I went to fast fix located in Temecula mall to have my husband's watch clean and put a new battery. They did a good job. Also I bought a gold beautiful bracelet for my self from fast fix , it need it to be size they resize it for me right there took just a few minutes . Also the prices are great. Their service is wonderful. In Fast fix , employee name Miss Teresa was a very-helpful and very knowledgeable and good customer service. I highly recommend fast fix store in Temecula mall. read more

Have been there twice for jewelry repairs and have been happy with the service both times. Would definitely recommend. read more

Fast Fix literally!!! Had my ring resized and rhodium flashed, they did such a great job in less than an hour. I'm so glad I found this place! read more

Replaced my watch batteries (2) in under 20 mins & was knowledgeable + friendly when I had questions related to another timepiece. *Update* my Luminox watch back was not installed properly & there is water intrusion on my timepiece (200 meters water resistance) which is ruined or at least damaged. read more

I've posted about Fast-Fix, located in the Promenade Mall on the 2nd floor outside Macy's, a few times in the past. I want you all to know, you're missing out if you don't try them out for all your jewelry repairs and desires to have custom made pieces designed and brought to life from your older jewelry. They're safe, professional, have excellent customer service and years of experience. No job has been too small or too big. They live up to the 'Fast' fix in their name. Well worth your time to stop by and buy something new, redesigned or repaired. read more

This is the very best place for jewelry re-sizing or batteries for watches etc. Always pleasant and fast, and always good prices. I have been going for years and will continue to do so. read more

they helped me fix a couple watches I had that needed looked at for awhile. teresa was quite helpful & informed me one of the 3 that I brought them couldn't be fixed, so they immediately corrected the amount I owed. they were quick & convenient for me that day! read more