I took my jewelry in for repairs and both were not repaired properly and I took the ring back…read morebecause the stone fell out that was the reason for the repair in the beginning, I was told he could help me out by charging me only $60, i strongly believe he should have repaired from r FREE since it fell out within weeks. The ring was sized and the gold added fell out today. I want be using this shop again for NOTHING! Don't take your jewelry to this shop!!!! The cost was almost $400 for NOTHING!

Great service and fixed me up. Brought in an eternity necklace that I've had for a long time and…read moreone of the links broke. It's perfect now.

I wish I could leave 0 stars…read more Jack (man-child) and Lady Ann Miller are two of the most disrespectful people I have ever dealt with. Ladye Ann was actually pretty accommodating until having to get Jack involved. Which is when they turned on this weird stern mom and dad act. Both talking down to me as if I were their child. Stating that They "were going to talk, and I was going to listen" multiple times to even take a call with me. When I asked politely for them to hear me out, I was hung up on immediately multiple times. I have about 6 recordings of the ridiculous interractions i've had with the two of them on the phone the past 2 days trying to get this resolved. Initially I brought my wife's ring in for a repair of a loose main stone in her wedding setting. F, SI2,1.09 ct stone with no major visible flaws after 7 years of ownership. Purchased from a reputable wholesaler my entire family has worked with for 25+ years. When I recieved the ring back, I was told that "material was added to the prongs because they were weak. Ok, whatever is needed to make the ring solid. 2 min later I noticed a large imperfection partially underneath one of the prongs. The diamond now has a visible fracture or some sort of damage. The sales person stated it was an inclusion, and I refused possession of the ring and told them that was not correct. They requested my certification for the stone (which I provided, EGL Hong Kong) and brought the ring to a weekly meeting at which they decided to take the stone to their independent gemologist in Colleyville, who they would not provide the name of. The gemologist informed them that the stone was fracture filled previously and when heated the fill material came out, any clarity enhancement such as fracture filling would be noted on the certificate and is not. They said my jewler purchased a non-fracture filled stone, with an SI2 grade, then fracture filled the stone before selling to me. no inclusion or fracture is noted in the area on the certificate. Haltom's refunded my initial repair and offered to have the diamond fracture filled again. The repair was not up to par and the blemish is still plainly visible to the naked eye. I am unhappy. I wanted to get it done again by someone else and Ladye Ann would not tell me the name of the repair shop that did the mediocre job and ignored my messages and calls for nearly 2 weeks until I called back through the downtown store's main line. Regardless, I took possession of the ring and have sought out an independent gemologist and diamond cutter to provide secondary opinions. Which, I will be happy to update my review with if Haltom's is proven not at fault. Today, I got through to Jack. And, the conversation was more of the same, not accepting any responsibility for the botched repair, calling me names, saying my frustrations were essentially me blabbing (I can't remember the weird word he used). At the end of the conversation I lost my cool out of frustration for their smugness, inability to accept responsibility, and disrespect. I've never spoken to someone who had such a horrible demeanor. My recommendation is to avoid these smug unprofessional people and do your business literally anywhere else.

I sincerely cannot thank Will and the whole team at Haltom's Jewelers for not only their 100%…read moreprofessionalism but also for their sincere customer service. I could go into my huge spill as of why but seriously hands down the best of the best!

The customer service at this store was top tier! We come from a small town and did not expect to…read morefeel at home in any store in DT Fort Worth. Will return and purchase more the quality of the jewelry purchased and the sales person/owner went above and beyond our expectations if you are looking for gems jewels and crystals this is the place to go!

This downtown jewelry store is at both a great location (right off of the new and improved Sundance…read moreSquare) and at a great price-point for that quick in & out gift purchase. The staff is very friendly, very helpful and leaves you alone to browse. All the jewelry is out for display, can be handled and the price is clearly displayed, which is awesome. There's none of the 'can I see that necklace?' nonsense...it's all there for your perusal. The cost of their jewelry is around the $30-$300 range, with a ton of items in the $75-200 range, which is great for a pop-in purchase. They wrap things very nicely and offer to include a gift receipt. I've had excellent success here finding things for my wife, daughter, and my mom. I'll be back!

I've known about March Jewelers for several years. They've made many custom pieces for me during…read morethis time. The most recent was a two tone white gold and gold bracelet made from a diamond ring belonging to my mother that my dad had made for her. I only had an idea and they took that idea and captured it in a magnificent bracelet all hand made. I was brought to tears with the memories they captured. I'm grateful for every piece they make. I know my memories are forever.

Absolutely Blown Away. I had a completely wild idea of a pendant that i would like. The only thing…read morei had was a picture of some graffiti on a wall that i had found. Instantly, they had ideas left and right.. Put it down on paper, made a mold, and Created a Work of Art. I highly recommend anyone in the market for any type of jewelry to stop by. They even did a couple of repairs to another customer that was there. 5 customer service. Thanks again, I will forever enjoy my pendant

Such an amazing experience working with Panther City Gold. Fantastic location in the heart of Fort…read moreWorth, accessible, they're quick with making custom pieces, flexible on timing and fast responding. If anyone is looking to have jewelry made, from teeth, necklaces, rings, I highly recommend this spot if you're in DFW or even surrounding areas.

Owner Is one of the kindest and quality Is top notch! I recommend him for all your custom gold…read moreneeds! My 20 inch herringbone chain came In quick and smooth transaction highly recommend!

Wow! I can't say enough wonderful things about this business. Local, family owned and ohhh so…read morewonderful. Great service from the moment I called to the moment I left. I brought my ring in to be resized and was a little embarrassed as I had not lost my baby weight. They were kind and made me feel so comfortable. I was in an extreme rush and they accommodated me and still preformed exceptional work. Their jeweler is on-site so my ring never left. Their store was spotless, the staff was knowledgeable and so kind. I will definitely be returning to Diamonds and Designs for my jewelry needs!

I've been dealing with them for a few years now. They have always been professional, fast and…read morefriendly. Skilled jewelers, when they replaced my watch battery, they repaired a minor band problem at no charge. Great guys!

I was very disappointed with the pricing I received here. I brought in my wife's wedding ring and…read moreband to have both resized down by one full size. I was quoted $189 per ring, which seemed extremely excessive, especially since the rings were being made smaller rather than having material added. Wanting a second opinion, I took the rings to the jeweler inside the Benbrook Antique Mall. They quoted $65 per ring. They even explained that their standard charge would have been $45 per ring (charges can very depending on material and sizing), but because the rings have small side stones that require additional labor, the final price was $65 each. That's a difference of $124 per ring for the same service. I would encourage anyone considering jewelry repairs or resizing here to get a second opinion and compare prices before committing. Shopping around could save you a significant amount of money.

I've been to a lot of jewelry stores, and Pete Sendejo at Oro Fino is probably the nicest I've ever…read moredealt with. Excellent selection of rings, especially Masonic rings. Great antique pocket and wrist watch selection as well. There is also some very nice beaded and stone jewelry, perfect for my wife! I would recommend it to anyone!

My fiance gave me a very unique (and of course lovely!) engagement ring and after going to all the…read moremajor jewelry stores, I discovered that I would need a custom wedding band. I came to Oro Fino and met with Pete, the store owner about what I wanted...my "vision." He custom shaped the gold to fit around my band perfectly, when I picked it up I didn't want to take it off! Pete did an amazing job and put a lot of care into his work. Knowing that I was happy made him happy as well. I will be back and would recommend him to anyone, especially if you want something that won't be the same thing as what everyone else has. My band is awesome, I can't wait until my wedding day when I get to wear it all the time!