Lost a customer. Not the same since Kay has been gone. My…read morehusband and I spent thousands of dollars on our custom made wedding rings here. Even have our thank you wedding picture on their wall and have referred many people to them. I recently brought my ring in to have two sizing beads removed. they informed me they cannot do it in the store and it had to be sent out. I did not feel comfortable doing this, but they convinced me that it's totally safe and would be no longer than two days. I trusted them because they were the ones I purchased the ring from. Two days come and go and no phone call. I called them and they said they're still waiting for an estimate and it would take another four additional days! Another four days come and go still no call. I call again and they say it's going to be an additional two days. After those two days I go to the store personally to pick up the ring and it's not there as promised. I told Lou that this is ridiculous now it's been eight days when I was told two days. I was getting worried that my ring was lost and very upset. I wanted my ring back for an event that I was attending, I asked Lou if he could get it for me the next day. He said he would try but no promises and would call me. Never called me the next day. So then finally two days later I get a call. I go to pick up the ring and ask if they could take at least something off of this bill because it's now 10 days when they told me 2. He was polite and admitted that everyone who works in the store agrees that it shouldn't have taken this long but refused to take anything off the bill. Told him I was very upset how this was handled and that sadly we won't be coming back to their store again.

Always happening with the service at Artistic Jewelers! The staff are friendly and so helpful. I…read morehad a piece of my grandmothers jewelry reworked and they could not have been more amazing. The new piece came out amazing and I felt extremely safe leaving my family heirloom with them.

I brought both my engagement ring and my wedding band to David for repairs. One of the diamonds in…read moremy wedding band had fallen out but I had the stone, and one of the very small diamonds in my engagement ring band had fallen out and needed a full replacement. David was wonderful. He pointed out how the prongs around the stone in the engagement ring needed to be fully repaired to allow the diamond to be replaced and for the wedding band, the white gold itself needed to be built up to allow him to fully repair the prongs that were needed to hold and support the stone that had fallen out. My husband and I had just celebrated our 15th wedding anniversary, and both rings had not been polished or dipped to protect and restore shine in that time. David suggested and took care of this for me as well. He promised the rings would look as they did on the day they were purchased and he did not disappoint!! Was so excited to pick them up and see how beautiful they looked. David offered fair pricing, meticulous work, and extreme care and security in holding my jewelry for me. Thank you again!

I brought in a few bracelets that needed repairs, and I had heard great things about David. I can…read morehonestly say he exceeded my expectations. All of my bracelets look brand new! I will definitely be returning to David's for any future repairs. Highly recommend him!

So I've been a few times and have forgotten to write a review but decided it was time…read more The unparalleled service and personal warmth from Dali and Ben are what make this small jewelry store uncommon. I have purchased gifts as well as had remodeling done on several pieces and have been thrilled with them all. The quality of the work and the materials (diamonds, platinum, gold) are top notch. Nothing is done half-way. They are professionals who are qualified to assist and design and sell. I have recommended them to many of my friends and I will continue to be a customer for all my jewelry needs.

Dali & Ben always make you comfortable & aim to please. They provide quality & friendly honest…read moreservice with expert workmanship.

Unwilling to help with something as simple as cleaning a ring, unless you had an appointment. Very…read moreunfriendly

Hands down awful! My husband had my engagement ring made here. 2 years later I went back because my…read morecenter stone was loose. I figured, they made it, they would be able to fix it. Well, I was wrong. When I picked up the ring Elsas associate brought it out to me for examination. I touched the stone along the side with my fingertip and it was loose!!! Elsa quickly came out and said she saw what I did and I moved the stone out of place with MY FINGERTIPS!! She was rude and defensive when I explained that my fingertips shouldn't be able to dislodge the stone. She continued to argue with me about it. Unacceptable and disheartening. Instead of offering to fix it again she continued to argue with me and then told me she didn't create the ring!!! Ummm yes, actually you did at the price of $10,000!!! Rude, unprofessional and demeaning. I will NEVER recommend them

Dropped off an eco drive for a new capacitor and I was impressed that the person I handed the watch…read moreto knew exactly what was wrong. Then it took a week for someone to call me to say they couldn't do the work....a week. On the call I was told the watch was sent to another location, when I get there I get my watch handed to me and the girl there doesn't say a word to me until I'm half way out the door. Glad to see all the nice reviews for this place but me and mine will be going elsewhere.

Went in two weeks to have a watch battery replaced and was charged $20. Went in yesterday to have…read moreanother watch battery replaced and was charged $81. I do not trust this place as they are price gouging. Also tried on a few bracelets which was clearly old and used. I will not be returning to this place. Rip off

When I stopped into Jewels by David Lloyd I got so much more than I expected. I found a jeweler…read morethat was not only honest trustworthy and knowledgeable but David is also passionate about his craft and his clients. I found a jeweler for life. It has been over a year since I walked through his door and I still wake up every morning and love the beautiful creation on my finger and to this day still get compliments on what a beautiful wedding ring set I have. I had been searching all over the island for the "perfect" wedding ring set. I had the perfect diamond in a setting that I liked for all of 2 weeks although it had sat on my finger for more than 8 years. This perfect 2.5 carat, 8 sided diamond, with 88 facets sat in a weak tulip setting that I allowed a jeweler to talk me into and I was determined to not let that happen again. I had an idea of what I wanted and I set out on my search. My fiancé and I hit every major jewelry chain on Long Island and they all had the same type selection and ALL tried to get me to settle for what they had in their display case. Some had even refused to set my diamond in one of their settings and suggested I just buy what they had to replace my near flawless diamond. With 20 days left before I had to leave on my wedding cruise, I decided to stop into that little jewelers next to the Whole Foods in Jericho. I had always wanted to check it out and I figured I was going to have settle again so it wouldn't hurt. I was greeted with warm genuine smiles from David and his staff. I told them what I was looking for and although they had beautiful things that could be modified to be close to what I wanted, nothing was exactly what I was looking for. Then he said the most amazing thing to me. "I can see you are not happy. Why don't we just make it?" And he did. I drew what I wanted on a piece of paper. He took measurements of my diamond, redrew what I had with measurements to give it scale and proper dimension and within an hour my vision was on paper and becoming a reality. He had less than 3 weeks and worked with his team around the clock to create a mold, cast the ring, find 12 perfect diamonds to go with my solitaire, make sure it fit my finger and set my diamond into it, and rhodium plate it. There were many nights (way after the store was closed) that we texted back and forth the work out the details to make sure he was creating what I wanted. David did not want me to settle. It was clear that client satisfaction is his priority and he is truly passionate about his craft. He never charged me a dime extra for his late nights and completed this set for less than a ready-made set at the big chain retailers. When the day came and my ring was complete, it was the most beautiful set I had ever seen. It was better than what I envisioned. We named the rings, The Geslani set, after my new married name. I am stopped by random people who comment on my rings all the time. It has a "peek-a-boo" feature built in where the diamond placed on the side of the wedding band can been seen through the engagement ring. Each of the diamond tips in the channel setting, can also be seen through a side opening of the wedding band. This thing sparkles for miles! Thank you David for your commitment to excellence.

I called David Lloyd in New York and asked if they could send me a photo of their recommendation…read morefor a gold chain. Instead of sending a photo, as I requested, the only response I received was, "What is your price range?" I was disappointed that they didn't seem interested in helping me or showing me what they had to offer. I decided to purchase my gold chain from a local jeweler instead.