I came across this spa through a promo on Instagram and after reading their Yelp reviews, I knew I…read morehad to book an appointment. Every review was glowing, and now I completely understand why. I was paired with Marissa, and she was absolutely wonderful. Professional, welcoming, knowledgeable, and incredibly skilled at what she does. From the moment I arrived, I felt relaxed and well taken care of. I enjoyed a refreshing facial, RF treatment, and an amazing lymphatic massage. Marissa explained everything clearly, made sure I was comfortable throughout the treatment, and delivered one of the best spa experiences I've had in a long time. You can tell she genuinely cares about her clients and takes pride in her work. I left feeling refreshed, rejuvenated, and glowing. Needless to say, I think I've found my new favorite spa. If you've been thinking about booking, do yourself a favor and make the appointment. You won't regret it!

I've been a client of Mariza's for over two years, and she consistently leaves my skin looking…read morehealthy, refreshed, and glowing. Her knowledge, attention to detail, and personalized approach make every treatment worth it. If you're looking for someone who truly cares about your skin and delivers amazing results, I highly recommend Mariza. She's the reason I keep coming back!

Wonderful experience working with Michelle. She is really easy to speak to. What I loved about it…read moreis that she doesn't try to sell you packages. She is really honest and sincere about what to expect. I had consulted with other spa treatment and injectable locations in the area, which charge so much just to speak about what you want, information that I felt I could get just by watching videos online. This one felt different from the start. I didn't feel like I was entering a conveyor belt. It was very personal. I see myself going to Michelle for any issue I have in the future. As far as results, I had one injection of PRF in the under-eye area. It might work and it might not, but it's about being educated and going to the right person. I chose this route because I wanted to help my body produce its own collagen. So far so good.

I've been chatting with her on IG for a while, and finally getting in her chair was so worth the…read morewait. She gave me Dysport in my forehead for a softer, refreshed look that still feels natural, and treated my masseters with Botox to help relax the muscles and create a slimmer, more contoured jawline, exactly what I wanted. To top it off, I did an IV therapy session that left me feeling hydrated, energized, and boosted for immunity. I walked out feeling like a new woman, glowing, relaxed, and refreshed. If you're looking for someone talented, knowledgeable, and truly listens to your goals, she's your girl! 10/10 experience!

Book Tony. That's it. That's all. That's the review!!!…read more I typically visit every three months for an 80-minute hot stone massage and was previously seeing Gabe (unfortunately, he's no longer with Woodhouse). Gabe was fantastic--he always listened to my needs and paid extra attention to the areas that needed it most. This time, I was paired with Tony and OMG--he was amazing! You know a massage is good when you catch yourself snoring? That was me, LOL. Tony provided the perfect amount of pressure and, like Gabe, really listened to my concerns and focused on the areas I needed most. I left feeling completely relaxed and refreshed. Highly recommend!

I had a very disappointing experience at Woodhouse Spa in Walnut Creek…read more We scheduled a couples massage specifically requesting to be in the same room. We arrived on time, checked in, and were escorted back to begin our services. After we had already undressed and were prepared for our massage, we were informed that the appointment could not be accommodated as scheduled because the therapists needed breaks. At no point prior to our arrival were we notified of any staffing adjustments or scheduling conflicts. Instead, we were told, after we were already ready for service, that the massages would have to take place in separate rooms. We were then informed that they were fully booked for the rest of the day and could not reschedule us for the couples experience we originally booked. The only alternative offered was a complimentary guided self experience in the sauna, which was not comparable to what we had reserved. Alexa, the hospitality manager, did apologize and stated that Anna, the spa director, would be contacting us. As of yet, that has not happened. The lack of communication and follow through was extremely frustrating. If therapist breaks were going to interfere with scheduled appointments, we should have been notified before arriving. Being informed only after we were undressed and expecting our couples massage was uncomfortable and unprofessional. This experience reflected a serious lapse in customer service. When a service cannot be delivered as promised, there should be a meaningful effort to correct the situation and ensure the client still receives what they scheduled. I recommend taking your hard earned money somewhere you are valued and not expected to simply accept something different than what you reserved. Anna, After receiving your comment on my previous post, I feel it is important to clarify our position. We shared with you, as customers, exactly what our experience was booking this appointment online through your company's website. Rather than acknowledging how this situation unfolded from the client's perspective, your response focuses on explaining internal policies and procedures. Our frustration is not about therapist breaks or operational logistics. It is about communication. At no point prior to our arrival were we notified that the couples room was not secured. We arrived on time, were escorted back, undressed, and only then informed that the appointment would not be accommodated as expected. That is the core issue. As customers, we can only rely on the booking system provided by your company. If duet services must be reserved by phone and the online system does not guarantee placement in the same room, that process should be made unmistakably clear and proactively confirmed before guests arrive, especially for something as specific as a couples massage. Furthermore, instead of continuing this issue publicly from a policy standpoint, I believe this should be addressed internally within your company to ensure others do not experience the same poor communication and disappointment. Our intention in sharing our review was simply to express our experience honestly and highlight an opportunity for improvement.

I've seen a few aestheticians over the years, and no one comes close to Sandy. The woman is a skin…read morewhisperer. I walk in looking tired, dull, and vaguely like someone who forgot what sleep is, and I walk out glowing like I just returned from a silent retreat in the Alps. She's knowledgeable, thoughtful, and actually cares about your skin health, not just the appointment. My skin has never looked better, and being in her treatment room feels like an hour of therapy for both my face and my nervous system.

I can't say enough wonderful things about Simply Skin Aesthetics in Walnut Creek. From the moment I…read morewalked in, I felt welcomed and completely at ease. The studio is clean, beautifully decorated, and has a calm, peaceful vibe that immediately sets the tone for relaxation. I had the Hydrafacial and Dermaplaning done by Sandy Bishop, and the experience was nothing short of exceptional. The Hydrafacial left my skin feeling incredibly refreshed, deeply cleansed, and hydrated without any irritation. My pores looked smaller, my skin tone more even, and I was absolutely glowing when I walked out. The Dermaplaning was equally impressive -- Sandy's technique is so gentle yet precise. It removed all the peach fuzz and dull skin, leaving my face buttery smooth and radiant. Makeup goes on like a dream now! What really made the whole experience outstanding was Sandy herself. She is kind, professional, incredibly knowledgeable, and truly passionate about skincare. She took the time to explain every step, listened carefully to my concerns, and customized the treatment to fit my skin's needs. You can tell she genuinely cares about her clients and loves what she does. I've already recommended her to several friends, and I will definitely be back. If you're looking for expert skincare in Walnut Creek, Simply Skin Aesthetics with Sandy Bishop is a gem. My skin has never looked or felt better!

Desenia is fantastic, I couldn't be happier with my results (lip filler and Botox). She had a very…read moregentle technique and checked in with me throughout the process to make sure the placement was just right. I appreciate the numbing gel for my lips at no additional cost as well! I've been to 4 med spas in the East Bay in the past but Skinworx/Desenia is my favorite by far! Plus their location is convenient and the booking process was simple. Would 100% recommend and will return in the future!

I've been getting Botox for about five years now and have unfortunately had a few negative…read moreexperiences in the past that made me hesitant to try someone new, so finding someone I felt confident in was really important to me. When I came across Desenia on TikTok (@dosesofdesenia) and saw that she was local, it felt like the stars were aligning! From the start, Desenia was incredibly kind, knowledgeable, and thorough. She took the time to thoughtfully answer every one of my questions, and I never felt pressured to move forward with any additional treatments, which I really appreciated. The entire experience felt collaborative and authentic rather than transactional. This goes for the follow up appointment that I had as well. The only feedback I would offer is for Skinworx to include specific directions to their office (in either the confirmation email or a pre-appointment text). There was no mention of the suite location, and the plaza directory does not list Skinworx yet. I was referencing photos on Google that I later learned were of their previous location (with the orange awning/door), which made it difficult to find and unfortunately caused us to start the appointment slightly late. Something as simple as noting that Skinworx is located on the far end of the plaza on the second floor, next to [business], would be very helpful for first-time clients. Overall, I'm so happy to have found Desenia and feel genuinely confident in her care. I'm really looking forward to continuing to see her in the future!

This was just my 3rd facial ever & I have to say it was the best of the bunch. From the moment I…read morewalked in, Irene my esthetician made me feel welcomed and relaxed. The ambiance of the suite was serene and calming, creating the perfect atmosphere for a facial. I got the Gentleman's Facial, where Irene used a combination of gentle cleansing, exfoliation, and massage techniques to deeply cleanse and nourish my skin. She also incorporated some steam and extractions to unclog pores and remove any impurities. I'll be seeing her monthly! Highly recommended.

I had an ultrasonic facial and skin tag removal with Alka, and the experience was fantastic! She's…read moreincredibly friendly, knowledgeable, and made me feel comfortable throughout the process, especially since it was my first time getting those services. The services are great value for the high level of care she provides. Booking was easy--Alka is super responsive--and she followed up with helpful aftercare tips. Highly recommend if you're looking for professional, quality skincare treatments.

I've been getting facials for over 20 years, I regularly don't do yelp reviews, but I had too! I…read morejust experienced the best facial I ever had!!! Right from the beginning to the very end! I had a hydrafacial treatment and I can already see a difference- my forehead lines look softer and my dark spots are lighter! I'm just very happy with my results!

Finally someone who understands melasma! I had a bad experience at another place which caused my…read moremelasma to come to the surface. Dorise is honest in saying we can't really get rid of but we can control and she has. She created a routine for me and when I didn't come for a bit my skin showed. Now I'm back and my skin is looking great! Dorise is a beautiful soul and a pleasure to be around. The shop is beautiful and so clean as well.

I had such a great experience here, especially with Tina. She made the whole appointment feel…read morecomfortable and was really easy to talk to--it honestly felt like chatting with a longtime friend. I'm not new to sugaring, but I've always dealt with anxiety going into wax appointments because of how painful my past experiences have been. But with Tina, I felt almost no pain at all, which completely changed the experience for me. I'm grateful I found her because I no longer feel anxious about getting waxed. Thank you Tina!!

Everyone in there was super nice and professional! It was so easy to book an appointment. Will…read moredefinitely will be going back. Thank you.