It's amazing that I can buy online without trying things on, and have nothing to return! The buyer for Clearwater Outdoor has not only great taste in clothing for those with outdoor or active lifestyles, but a keen eye for what fits. They have things for those lucky few with super athletic bodies, but they also always have clothing that the rest of us active people can stay active in, even if we don't have perfect bodies! For instance, this last purchase of mine was swimwear and easy sundresses that have coverage and support, in fun, current styles. They always seem to have board shorts and athletic skorts for those of us who want to cover up a bit while running or boarding on SUPs. Shirts and shorts that make my husband look good; awesome winter gear too. I hope they return to Milwaukee, but for now, visiting in Lake Geneva is not a bad way to spend a day! read more

Love this company! I bought a pair of Vibrams online since I already knew what size I needed and was purchasing the same model I already had. The purchasing experience itself was fairly standard, but the awesomeness started when I got the witty confirmation email blurb complimenting me on my style and good looks, which I thought was really cute. I then received my shoes in a timely manner as expected, but in the box on the invoice was a hand-written note saying how much they like the color and mentioning that the weather has been cold in Seattle and they hope I can wear them soon. There was even an adorable "GO SEAHAWKS!!" at the end. The online purchase was good/standard/expected; the little extras I absolutely was not expecting and were a happy surprise. Buy from them! They are nice folks and really, really attractive also. ;) read more

I usually avoid writing reviews but I feel SO compelled after receiving Clearwater's stellar and personalized customer service. I've been on the hunt for quality merino wool baselayers and found the best prices on sale at CWO via a google search. So I gave them a try online and have since ordered two more pieces from them with their 10% off coupon that they sent after the first order. I would give them six stars if I could. The service is lightning fast, fun and friendly. Thanks Meg for the handwritten note! It makes such a difference. read more

I purchased a Mountain Hardwear Nitrous Hybrid Jacket From Clear Water Outdoor via their online store. It was $80 less than other online and local retailers. They were great about getting right back with me with a personal and funny email. Despite being half way across the country, I received my jacket very quickly along with a personal, hand-written note. I was impressed for sure. You don't get that level of personal customer services nowadays, especially from an online retailer. I will definitely purchase from them again. read more

I have been looking for some good Winter boots that I can use for a daily and also for snow shoeing/hiking. I got an amazing deal on a pair of Keen Summit County III. I looked at several websites before until I came across Clear Water Outdoor. I did go to REI earlier but their options are limited with inventory and prices. The boots fit great and my feet are never getting cold or wet. When I received the package I was surprised it arrived so quickly and also with a personalized letter from them. I highly recommend them. read more

This has been the most cold, miserable winter of my life! Me and my frozen toes found our way into CLEAR WATER OUTDOOR after church one Sunday. God must have sent me as I asked about warm socks and the gal there, Donna, steered me to the warmest socks on the planet. Best part about the socks, they fit into the shoes I was wearing. I bought four pair on the spot and am going back for more. No kidding, the folks who own this shop KNOW what you want. I bought the socks and hugged the gal who sold them to me. read more

I was searching for a Patagonia sweater as a Christmas gift and found this vendor. This is some of the best customer service I have ever experienced. During a pandemic they just seemed to stay with my order, do all they could do, keep me posted- and it showed up in plenty of time. Then they followed up to see if I was happy. I am very happy. I would highly recommend these friendly folks from Wisconsin. And I will definitely shop with them again. They totally deserve it. read more

I found a great deal here on the exact Patagonia jacket size & color I had been considering buying for a while. The customer service was excellent, and there was a personalized note included with my order. Everything worked out perfectly, but if it hadn't, I am confident from their correspondence that they would be helpful and accommodating in making an exchange or return. Thanks for the great deal! read more

I ordered a Patagonia pullover online from them and their shipping team is incredibly fast. Unfortunately, I ordered the wrong color and they were able to send me the replacement one along with a return label. Incredibly fast and courteous response via email. Appreciate the extra personal touches to the packing and packing slip. Will most definitely order from these guys again in the future. read more

Staff seems to have great personalities, awesome customer service, stuff ships super quick, love all the personal touches to website, emails, and phone calls. They really seem to be in business for the love of outdoor fun. I will be shopping here as much as I can for all my outdoor needs. So glad for randomly stumbling on their site via a google search for water shoes! Highly recommend. read more

This is my favorite store in Southeastern Wisconsin for outdoor gear. Trumps REI, in terms of sale prices, customer service and overall friendly staff. Some of my favorite clothing has come from the Delafield store (but I occasionally get down to Lake Geneva as well) ... both are unique, but fun in their own way. Whether you drop in or order online, you will be treated well. read more

This company was awesome! I ordered a quilted Patagonia top for my husband and sent an email afterwards in hopes of having it arrive before Father's Day. I received a prompt and thorough response, and they shipped it immediately. I also found the best price for this product on their site. I will now check here first when online shopping for outdoor items! read more

So happy I shopped Clear Water Outdoor! I am a college student in Tennessee, looking for a reliable backpack for school and outdoors/hiking. Clear Water had the lowest price, free shipping, and excellent customer service! My backpack came in perfect condition, earlier than expected, and a nice note from the store was included. Would definitely recommend! read more

I ordered Patagonia baselayers from Clearwater and they were very prompt in shipping my items. They have a large selection and I was very touched when I received a handwritten note from them in my package! Great service and they follow up to see if their costumers are happy. Definitely will keep them in mind when shopping for outdoor clothing. read more

Clear Water Outdoor is an exceptional company to work with! I had two mistakes with my first order (one mine and one from CWO). They bent over backward to make the order and experience right. The handwritten notes were great and I'm thankful to have found this company! Sarah, Megan, and all the rest of the company get 5 stars in my book! read more

My brother actually recommended me this site to purchase my Patagonia Black Hole Pack because of their customer service. They genuinely care about finding the right equipment for our outdoor adventures! I didnt expect my package to arrive so fast! Their handwritten note truly makes me want to visit their store if I am ever in the area! read more

The best service ever! I was in a rush to get a sun tee as I had a trip coming soon and by chance I found these guys who had the tee that I wanted. I ordered it hoping that the shipment would make it in time well, it did. Not just that, the receipt had a handwritten message by the team wishing me a great trip. Absolutely recommended read more

I ordered a Patagonia jacket and it arrived quickly and in was in perfect shape. The note inside was a very nice personal touch, which we don't see enough of anymore! We will certainly be checking on this website and using it a lot in the future. Thanks to Clear Water for the best price on an awesome jacket, that my husband loves. read more

The website was easy to navigate and the customer service was great. A personalized note came along with my order which was much appreciated. I would highly recommend Clear Water Outdoor. They are on my list of sites to search when I am looking for outdoor gear and clothing. read more