We were greeted as soon as we walked in. The store is very organized. We went straight to shoes, and they have a huge selection of them. I really like how a customer can scan the shoe and select the zines and color they wish to try on instead of chasing down an associate. We did end up having to come back to exchange some the shoes, but the process was easy. *They offer military discount for 10% read more

Huge sporting goods store, where you can find everything sporting related. One thing they have a good selection of is shoes. The staff here are really helpful and the check out is pretty fast. The price is OK, you may be able to find better price on line. read more

I recently ordered a Caitlin Clark Stanley from Dick's Sporting Goods and got a big box with stuffed paper and the Stanley jug I ordered of Caitlin Clark in it. The Caitlin Clark jug was not in a box, just wrapped in paper. I was looking forward to unveiling it but was just in question whether the Stanley jug was new or used. Not planning on ordering anything from them again. I had ordered a smaller one before from them and did come in its own package, so I was hoping to get the same for this one but was sadly disappointed. read more

Decided to give Dicks another chance. Repeat performance. Understaffed and unprofessional sales reps. Customer service training is lacking. Took my business to Fleet Feet. Night and day difference in service. read more

I buy a lot of my water sports stuff from this place. AS another YElp reviewer said on 11/22, the employee's here can be quite rude. I feel they bring good value and deals to the community but they need to work on their customer service skills. read more

Employees were no where to be found. Waited about 20 mins to try on a pair of soccer cleats despite the stope being practically empty.

Came in after having dinner at the nearby Maggiano's Little Italy (highly recommend by the way). We were looking for some goodies we could bring home to our kiddos. This Dick's location was ok. Not the greatest but not bad either. I find Dick's regular prices to be high unless I find clearance items. This visit, I managed to find 2 pairs of girl's Jordan leggings on clearance for $12.95 each and a mini (over the door) Rockets basketball hoop for $15 (not on clearance and I know there was a Nerf one on Amazon for $7, sigh.) Didn't have much contact with employees other than the one ringing us out. Good luck finding help on the store floor. I don't think I saw anyone else there. read more

Rude employee made me and my elderly mother that went in for shoes like we were bothering him. He proceeded to talk to us in a condescending and impolite manner at the show department. Didn't get his name, but he was a Caucasian guy with a beard. Left and decided. It to buy anything. Worst Dicks Sporting Goods experience ever. read more

The staff was extremely helpful and did not hesitate to assist with an issue I had with an online order. Eduardo was very understanding of the situation and took care of it. read more

Doyle in the bike department is nothing short of amazing! New to Houston and looking for a bike, he took the time to help me find the best size bike for my frame, and advised based on my preferences. Because of the limited inventory that day, I ended up buying a bike from a different dicks location the next day. When I brought it home I noticed the wheel was squeaking so, I took it to this location (impressed with how detailed Doyle was), and Doyle looked it over and made adjustments to it. He explained features on the bike and helped me to feel confident with my new bike. In a time when customer service is so hard to find, I just want Doyle to be acknowledged for his level of pride in his knowledge of bikes, his attention to detail, and excellent customer service! (This review was unsolicited). read more

This particular Dick's Sporting Goods location was having an off night if you ask me; normally when I visit Dick's Sporting Goods they have a plethora of staff to help with "All your sporting needs" - this is their mantra, well not this location. Came in on a Saturday evening for two items (gym lock and a particular pair of socks) and it took 30 minutes with less than five (5) customers in the store; I know this because I walked past all five customers in the store multiple times while looking for an employee. Twenty of those minutes 30 minutes were spent looking for someone to help me out! Once I did find someone "Yasmine" did a great job helping me (so 5 [five] stars for her)! However, for there to be no one seen working in this store for twenty minutes is unacceptable! I get it, it was late in the evening (about an hour before their posted closing time) but staff must be visible to help customers and that was not the case! Cheers, read more

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DO NOT order items online and expect them to take the security tag off. SERIOUSLY?? I am an hour away from the store and now I have a pair of shoes I CANNOT wear. What a dumb a$$ that sent these shoes out. I knew not to order from Dick's b/c of their whole "I won't sell guns b/c they kill people". WHAT A CROCK. WILL NEVER SHOP ONLINE HERE AGAIN OR IN STORE B/C OF THEIR STUPIDITY. read more

Surprised this store is still in business after its liberal CEO banned guns in all of their stores. Attempted to return a broken soccer goal my son received for his birthday and was offered $2 without a receipt for an item that was $35. Asked to speak with a manager and this back and forth lasted 20 minutes. Finally got a hold of the person who bought the gift to receive the order number and was able to exchange the broken soccer goal. Luckily for Dicks my son and a security guard was present otherwise I would have been cussing out those Dicks. Never going back, Academy and Bass Pro / Cabelas are far superior stores with much better customer service. read more

Perla the Manager from this store is by far the most Professional. She was attentive over the phone and help me find what I needed. Even though this particular location is far from my home, I drove there for my product. When I got there I was greeted by two wonderful people - Eduardo and Jasmin who treated me as if they knew me. It was nice to experience a family like atmosphere. The Galleria Dicks Sporting Goods location is where I will do my shopping read more

The store is kept pretty clean, it can be hard at times to find your size because the items seem to sell out pretty quickly and then never replenished in stock. I frequent this place with my guy as he typically gets work out clothes and sporting items from here. I like the sales that happen at the store but again you can miss out on items as the sizes that are typical will sale out pretty fast. read more

I am only writing a review in regards to the Bike Dept at this location. Vincent is the reason why I keep coming back. Professional, knowledgeable, helpful and goes beyond to give great information and customer service. It is usually hard to find such great help like this in a big box store bike area, but Vincent proves that it isn't impossible. I can't wait to buy a 2nd bike from Vincent and just waiting for the perfect one as bikes are the new toilet paper since this crazy covid mess haha! Thank you Vincent and Dick's Post Oak! read more

Dicks is a great store for woman men and children all there brands are great and when you can visit the store at the right time of the year you get amazing deals overwhelming actually! They have a great selection for Nike totally in love with the vibrations of it all. I like the checkout area food snacks candies drinks, sometimes you just need a little energy when your doing so much shopping haha. I picked up a Astro's T here just before the World Series it was last minute and Cheap. read more

DICK'S Sporting Goods - Sports Wear Near Me - Houston, Texas

I went here to look for soccer gear for my little guy, who is starting his second season with Rise. The kid grows like a frickin weed so I'm constantly buying new crap! Came here to Dicks, but everything was picked over for his age group. The selection is very minimal for soccer cleats toddler size 11 and 12 and many soccer balls were deflated. I overheard some other parents complaining about the lack of options as well. Not just me. Checkout was easy and quick though, and all sales associates (including the gentleman in shoes who tried to help me find cleats) were all nice and friendly. read more

this place has a large selection of all sporting equipment. they have all brand and styles. however, you will pay a little more. everything is very expensive compared to other competitors. i got the exact same shoes they were selling next door at DSW for $35 cheaper. im also not a big fan of how you exit the building. if you walk in to browse and decide not to purchase anything, you have to make your way through a long line of people waiting to check out. you have to say "excuse me. not buying anything. just leaving the store" to let people know you aren't trying to cut in line in front of them. i assume this have this for a loss prevention type of thing, but it's so inconvenient for customers. read more

DICK'S Sporting Goods - Sports Wear Near Me - Houston, Texas

While i enjoy shopping here, I find their management is not very friendly. I went to return something yesterday not realizing i had paid with a few gift certificates. Rather than returning the value of the items that i paid for, they only return to me the net amount that I paid and did not return the gift certificate amount. Cashier did not explain this to me until I was asked to sign the receipt. Thankfully they were able to void the transaction and ended up keeping everything. read more

Place is alright at best. I've been here a few times. My first time was alright, I came here to get some basketball equipment and everything went well. My most recent visit, yesterday though was awful. I came here to get running shoes and it took forever just to find a pair. The people wernt back there to help with what I was looking for. From all the other reviews, being ignored is quite common at this place. I've bought a lot of things here and I often like coming here when compared to other places like big 5. But its pretty much help yourself. Staff doesnt seem to care much. read more

I have always had a positive experience at Dick's on Post Oak. Their inventory is sizeable, their store is clean and well laid out, their employees are pleasant, and they consistently have online orders ready for pick up with no delay. read more

I was looking for a particular running shoe. They had it on display. So I wanted to find out if my size was available and if I could try it on. First, I had to wait what felt like forever to find a sales clerk in the shoe department. The person was not very friendly. The shoe was supposedly available so the clerk went to look for it. That took quite a while. When the person finally reappeared from the back she was chatting with a co-worker. As if I was not waiting for the product. Then the clerk was telling me it was out of stock. Wow, haven't encountered such unmotivated sales personnel in a long time. read more

I've recently been making purchases here and been earning rewards & points. I decided to use the points on a purchase, along with more of my own money. After getting home, I saw a newer version of the item being offered on the website, but it was not available at the store. I purchased the newer version online & returned the unused item to the store to be told that I would only receive partial credit refund & I would not be receiving the reward credits to be used on a different purchase, I would just lose my rewards. This is a terrible policy and I will not be returning here. I'm also surprised that they don't even carry the most current inventory in store, you have to order it. Don't waste your money at a place with bad customer service like this. Go somewhere else. read more

Great selection of sporting goods. What I really like is that they will do a price match to technically anything you find on the store.

The staff pays you zero attention. At least speak when you see a customer walk in. I waited at a dressing room door for over 10 minutes while everyone just went around staying in their reserved "section". That's usually a breaking point for me and i usually just walk out of stores that don't acknowledge people, but I desperately needed some leggings for work. Here Dick's take my money for your crappy customer service. read more

Buyer beware do not use the online ordering. They will hold the total amount of your order for charges. Which I understand I online shop all the time. But never have I experienced where they then charge you again as each item is shipped. So you charging twice for the order because to the consumer NONE of the funds are available. The first hold nor the each item hold!!! Nonsense!!!! read more

Great experience at this new and beautiful store. Was able to find many name brand products at a great price! This location will be my new go to shop for sporting goods needs. All associates encountered were amazing and helpful. read more

Staff at this store is extremely unhelpful and easily irritated when asking them for assistance in locating items. I specifically came in to look for some things I found on their website, and had 3 separate people tell me that what's in the store is what they have, making no attempt to look it up or ask another employee for me. Getting someone to open a fitting room for you is a 5-10 minute ordeal as only certain employees carry keys. I ended up leaving a basket full of items on a shelf and just walking out. read more

Perhaps the review I read which gave a 1-star had a bad experience, because on the contrary, I have been there numerous times and each time, I had the best customer service. I specifically wanted to write a good review because of their great service, which is why it was so odd to see a review that opposed this. read more

I am having a hard time trying to justify a 1 Star review other than you cannot post without it!! Pathetic customer service. 100% self serve mentality. There must not be any other place to buy running shoes....oh wait.... here is a place about 300 yards down the street!! read more

Absolute. Worst. Place to try and buy high end running shoes. There are no associates to be found , I've tried coming here 4 times coming here and looking for someone to help me. When paying $150++ for a pair of shoes , best bet is to go to a place like Fleet Feat. Don't bother coming in here ! read more

They displayed the Astro's sale items and regular items together, perhaps trying to confuse you. Make sure you ask for the price before you pay. I consider this deception unacceptable, so I left without buying anything. Their loss. read more

Looking to be ignored? This place is for you! Normally, I don't have a problem with this, but when all of their shoes are located behind a wall that only employees can get to, yeah it's a problem. The customer service reps, if you can call them that, are TRUE DICKS. Don't waste your time here. read more

Staff sucks , they wouldn't sell me cleats ! I rather go somewhere else now . They were just close to my place . I will continue to go out if my way to avoid buy any sport gear here ! Y'all suck dicks read more

Customer service is non-existent. I waited for 15 mins and asked theee different people for help in the shoe department and nothing. Finally someone just said they are busy...that's it. No offer for someone else to help or anything. I'll take my business to Academy. read more

They the stuff were so nice to me also they helped me with finding the things I needed from the dicks sporting goods.i definitely recommend it. For all of you guys. If you want to be treated well than you should go to this dicks sporting goods read more

My husband and I went here to get two pairs of tennis shoes and left empty handed. We found the shoes we wanted and stood 2 feet from 2 workers staring at them. After a minute, one looked up (they were just standing there whispering to each other and playing on their personal cell phones), and he scanned the shoes we wanted and said he would go get them. He came back with only one pair though and said they were out of the other (but didn't the scanner just tell him it was in there?). Then he disappeared and my husband noticed the shoes he was brought were not only scuffed, but the lace was shredded at the end. We kept waiting for anyone to walk by to get us another one and finally just left. We went down to Dicks in Pearland and got much better service. You should definitely have the Pearland guys train yours, they could use it. read more

Horrible service. I went to the new store to use a coupon. Only 2 checkout registers were open but 1 was having a problem and the customer was waiting for a manager to fix whatever problem they were having. They opened a 3rd register for me but then the computer froze up and the inexperienced cashier couldn't even log out to start over. They had to send me to another register that was working and I finally checked out. I won't be back. read more

Avoid, especially for shoes or anything requiring staff assistance. The store is pathetically understaffed. I went at 2pm on a Friday to grab youth baseball cleats in two sizes. There wasn't anyone on the floor in shoes. I walked from one end of the store to the other - no one in sight. I eventually went up to the front where there were numerous cashiers (minimal line). A cashier said she'd page someone (no one showed after 10 min). Found one employee on the floor, but he was in the gun dept and couldn't leave. Eventually found someone in shoes. He scanned the two styles I'd pulled, and his device showed they had the requested size in at least one of the shoes. He came back quite a while later and said they had neither shoe in either size. I left for another store. Will not be back. read more