Came in Saturday morning to look for water proofer spray but got sucked into the large shoe selection and walked out with a couple of shoes. Katie and Adam worked well together as a team, while Katie helped us with brands and models, Adam brought them out for us to try. Both were very friendly helpful and knowledgeable. Great team! read more

Sad, Sad,Sad!! Shame on Dick's ( corporate) and Nike ( corporate) Not even a week into the World Cup ( host nation) and no USA National Team jersey's !!! Not even top 10 National Teams !! You guys completely dropped the ball!! You wonder why brick and mortar is struggling!! It's all self inflicted!!!! read more

DICK'S Sporting Goods - 4 jerseys, rest Tee shirts - Sports Wear Near Me - Huntington Beach, California

All the things I've bought at DICK'S and they tell me I can't return a shirt that was new and had the tags on it. In recent transactions I've noticed these employees love saying No to loyal customers. Well DICK'S all the money I've spent and ALL the money I would have spent just went bye because of your crappy service. In this day there are too many places to buy things. I'm over this crappy company. They had 2 stars out of 5 before this review. What does that tell you!!!! read more

The service and knowledge they have about fishing is awesome ! My son had a problem with a rod we purchased and not only did they help with the return but also helped with getting a replacement one . Thank you so much to Dylan , Owen and Steven . read more

I've been coming here for years and they always did what's right by the customer. Today I came and they clearly had marked gloves priced at 30 dollars on the stand. So I grabbed a pair to take to the front to pay for them. When I got to the front they scanned the tag and it was priced higher. I took the manager to the specific area and pointed out all the gloves and the pricing that was showed and he refused to price match their own pricing. Terrible customer service. Whoever the guy was with dirty brown hair and a pony tail should take a lesson on taking care of your customers, especially with all the different ways people can buy things online. Went on Amazon lo and behold the same gloves under 30 dollars. Shipped and delivered by days end. Just sad. read more

DICK'S Sporting Goods - Same style and brand as the glove marked for thirty and they tried to charge me 35. Unwilling to price match their own mistake. - Sports Wear Near Me - Huntington Beach, California

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Went to buy an advertised grill and was hoping to see it on display before buying. Since there wasn't one on display I asked if we could open the box. The person helping looked uncomfortable, so I asked what their return policy was and he said "90 days even if the box is open." So if I buy it and open in the parking lot and don't like it I could return it no question asked which makes no sense. He agreed so he said let me check with my manager first. After a long wait he said the manager said buy it and go out in the parking lot. Great customer service......unbelievable. read more

Three people in front at the registers doing nothing. No greeting . In store twenty mins no help in the floor . Could not find what I wants . No help at all. Yakkers at front could not be bothered. Pretty much zero service. Headed to big five read more

All I did was exchange the same pair of shoes, which were bought the day before, for a different size. There was a 20% coupon used the day before, but the clerk did not notice and said I needed to pay the difference. I feel he should have been more aware of my purchase by looking closely at my receipt. He had to call a manager to ask what he should do which ended up being fine. Also, I noticed that the clerk checked to make sure the size of my new shoes correlated with the box, but he did not even put the shoes back in neatly as the lid was not fully closed. When all was settled with the return, the clerk did not even put my shoes in the bag I brought my return in. I had to put it in the bag and that's when I noticed the lid wasn't closed properly because of how he sloppily put them back in after checking the size. I didn't complain, but simple customer service is putting products in the bag for the shopper. He just seemed young and inexperienced. Train them better Dicks. read more

Brian is the best employee! Very kind and helpful. Great store! I will for sure come back

Came here for some hiking boots. It's been hard almost nobody has them in stock. I found a limited selection here 3.....every one I bumped into was trying to help me. Thanks Excellent customer service. read more

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HORRIBLE CUSTOMER SERVICE!!! Asked the kid who brought me my son's shoes not to walk away before my son tried on his shoes and he just disappeared! RUDE RUDE RUDE STAY AWAY FROM DICKS!!! that's all they are read more

Your service I came in here for a return that I had gotten a Stanley cup from my sister for Christmas. I just came back from a trip from Texas opened up the box and thought I don't know if I'm gonna like this straw, so without thinking, I put water in it and then I went to answer my phone pop the little straw thing open tipped it over and I thought no I don't like it so I called the store and they told me as long as I had my sister's phone number or they can look her up in the computer and they did and they said yeah no problem bring it down. We can do an exchange so I came down here went to the cashier gave it to the cashier whose name is PENNA. And he opened up the Stanley and he said absolutely not. You've used this and I said I have not used it at all. I put water in it because I wanted to test the straw. I'm not used to these kind of straws. He says well absolutely not you used it and I kept saying I did not use it and so he called his manager which her name is Ashley. She never came to the front to talk to me or look at the Stanley and he kept telling her it's used it's used and I kept saying it is not used. I did not use it so she told him no and I said why doesn't she come up here so I can talk to her and she can look at it herself and he didn't he goes because I'm talking to her through the mic on my ear and I said well she's a manager. She needs to come up here so I stood there for 20 minutes going back-and-forth and nobody showed up. I think this is a poor excuse. I am 68 years old and my word as good as gold, I did not use it, and I will not recommend the store or Dick's to anybody. I spend a lot of money in the store as well as my sister. I am very disappointed in dicks. read more

Staff & Customer service is horrible! This experience is across days so it's not review based on one time visit. We came to buy a bike for our kid on a weekday evening around 6pm, spent 30 min looking and making sure the bike fits the size & need. When we told them to check it out, they said there Bike person (Richard) went on break and will be back in 45 min. Without him (Richard) they cannot sell the bike. Asked us to come the next day. We understand, so we put the bike on hold, for faster process the next day, loaded the kids back in the car and left. We (with kids) went the next day at around 10:30 AM, and asked them if we can buy the bike, pointed at the bike on hold from the previous day. The front desk said the guy (Richard) is now on break and will be back in 45 min and they cannot sell us the bike without him until 11:15. The manager didn't even have courtesy to even come and talk, instead told the front desk people on their ear walkie-talkie. ARE YOU SERIOUS!! We are BUYING the bike and the store is not able to sell it. If one person's schedule is a constraint, then COMMUNICATE in advance specially when you know the bike has been put on hold! HORRIBLE HORRIBLE customer experience. Tip for the store: May be ask corporate to do some customer service training on customer service and management. Diff store recommendation: We had a MUCH better experience at Dicks Cerritos or REI Across this location is always great! read more

Great service! Great selection! Opened promptly at 9:00am and as soon as we entered Colin said " welcome!" My boyfriend had specific preferences for frame type, color and polarized lenses. Good selection of Ray Ban, Maui Jim, Oakley, Costa, etc. We then checked out the Dodger jerseys and purchased a Ohtani #17 for $175. We're going to the Dick's online site for more sunglasses selection and NFL jerseys. Great store experience- earned our future business! read more

My wife and I stopped by recently on Thursday for running shoes and got outstanding service from Anthony. Unlike others who just hand over the shoes and leave, he really listened, asked questions, and recommended the perfect pair based on our needs. His communication and insight were top-notch which was hands down the best shoe-buying experience I've ever had. Highly recommend asking for Anthony! read more

DICK'S Sporting Goods - Sports Wear Near Me - Huntington Beach, California

Just your basic chain sporting goods store. Majority of the time you are greeted at the door and customer check out is usually quick and easy. read more

DICK'S Sporting Goods - Sports Wear Near Me - Huntington Beach, California

What a total joke. I went in to get some outerwear for a June Alaska fishing trip. The sales agent said they took away all of the outerwear because it's not in season any more but "there might be some at the other end of the store." I looked. Realized there was nothing and was wasting my time. Lousy customer service. Lousy selection. Gee. I wonder why Amazon is so popular??? It would be nice if someone actually cared. read more

No one said hi, no one offered to help. Was in there for an hour. Pressed the changing room button, this girl came didn't say nothing, opened the door and said "go ahead"....lol. I know I've been shopping online a lot and maybe this is the new customer service? Don't think so, I was at Kohl's earlier and everyone said "good morning" to me. I guess that's why it's called DICKS? Only dicks work here? Then good luck to the cashier guy cause he was the only nice guy around. read more

I also stopped here to look at some sports gear, and toys I buy for my guns. They sell and have just as much merchandise as Big 5, except you get more for your bargain here. I also just purchased very little for some action gear for my workouts and all. Good people working here. Always a pleasure. read more

I received great customer service in the shoe department from Robert. Even though he was super busy, he was quick and attentive. I wasn't sure of my size and he was so patient to bring me multiple sizes to try. I found a perfect fit, but they were out of the style I wanted, so he kindly offered to ship to my home. I'll be back to this location because of his service. read more

DICK'S Sporting Goods - Sports Wear Near Me - Huntington Beach, California

Recently went and had a great experience. Thank you Sean for doing your boy a solid and giving me some good tips. Spend an arm and a leg and got a little dopamine rush but it was worth it. Thank you again Sean for helping me with online orders. read more

Never returning here again. Waste of my time. I called ahead to save time in between events and asked if they had certain shoe in color and 2 sizes and they said only for the 1/2 size they do. I go in and wait patiently and seems like other customers waited also. Finally get help and waited again while they grab it. Only for them to tell me they don't have it. Waste of my time. I'll buy same shoe at REI. Long time customer no more. read more

I get all my football gear here every year and never have any issues finding what I need.

Located off Edinger in Huntington Beach. In the plaza across from the Bella Terra. The parking is shared with the other businesses. The store is one level reminds me of the El Segundo location. I had a reward dollars to spend plus my coupons from the mail so I ended up getting me a pair of Ultraboost 20's. Overall a nice clean store and pretty easy too navigate around. read more

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I am surprised I saw some negative reviews here. I used to go to the Dicks in cerritos where they truly did have horrible service. This place is great, friendly and helpful staff. I wasn't waiting around too long even though it was busy. And I did observe the staff being equally friendly & helpful with everyone. Maybe my expectations were low but it was a good experience and I will go back. read more

I bought a pair of $160 Brooks running shoes on my actual birthday. I didn't expect any special treatment. But When the cashier asked for my phone number to associate my rewards account I simply asked if I got any discount on my birthday? The guy said he was not sure and asked the supervisor on duty, she looked at me in shock and laughed, with a snarky attitude she said "no of course we don't that!!" She didn't even say but happy birthday or anything it was just so rude. Anyway The customer service is lacking at this store! I walked out after spending 160+ tax and felt so disappointed that my money went to a company that doesn't care about its customers- shame on this store and shame on the company for not doing proper service training. read more

Colin saved my day! Drove from work in Costa Mesa to the Newport Beach DSG. Found a pair of $220 polarized glasses after 30min of trying on a dozen pair. Went to purchase and all that was left was the display. Employee checked that HB DSG had two pair. Drove there. Untrue, none. Figured another similar pair would be ok. Colin helped me in HB and as a token for my run around gave me a $15 DSG gift card. Thank you Colin read more

I recommend coming to this place to buy your soccer cleats or football cleats any sport for your club or anything! This place is very clean! Some of the people ask you if you need help with anything or trying to find anything! There is everything I needed in this sports! read more

The guy in the bike dept told me they would honor my 10% coupon that was for online purchases so I went to the front to pay and asked the cashier Adaya who said she would not honor it because online is online only. I told her i would then proceed to pay online and asked if I still had to wait an hour. Adaya said yes. Then she gave such a rude attitude and tone from that point. I could feel her frustration and annoyance. I just told her I would pay now because i couldnt wait an hour. She continued with her annoyed attitude and didn't even hand me my receipt. Very rude service. I will bring my business to online or Big 5 moving forward. Forget being a customer here at the HB dicks. She was acted just like the name of the store. read more

Okay so, I've embarrassingly been here like 47 times cause I'm a degen new golfer. Every single time I've been here the staff has been hilariously accommodating and just really kind. The security guard in the front greeted me and complimented my jacket on the way out. I've gotten a few clubs regripped and the staff is so chill and helpful as it was my first time getting a regripping. Now the experience that spurred me to write this review was an experience with Caitlyn. I told Caitlyn I bought a callaway bag in early November that eventually had a torn zipper, but lost the receipt and she kindly looked up my number and painstakingly found the transaction associated with the bag and allowed me to do an exchange right there at the store for the same bag. It honestly was just one of those moments were you feel like you're kind of out of luck and stuck with the product you bought but she was just like "nah we got you" and I am STOKED now. Thanks Dick's! read more

Horrible customer service. I was going to use my American Express to make a large purchase. I was talked into getting a Dicks credit card with no interest for 1 year. All lies!! Every month 32% interest. Even after I paid the card off they said there was "deferred" interest that they kept charging me for. I have never been treated so badly by a company. I will never shop there again. BEWARE of BAD business practices. ALL LIES read more

I had the worst experience right now, the staff had four different people try and do a simple trade in for a driver. I mean you guys can't even process a trade in. I'll never shop here again, complete waste of time about 1:30. thanks dicks!!! read more

Last minute xmas shopping was good except I noticed the cashier this time wasn't friendly & didn't even bother to ask for my number to punch in the rewards. Oh and to top it off she tossed my gift card almost on the ground. Theres nothing ever consistent about this location. Def need to work on those employees at the front!! Take it from a small business owner for over 20 years. read more

Came in today for a fishing license, see if they had any leftover ammo, and maybe grab a few lures for trout. Gun rack was cleaned out, a few random boxes of ammo left over. Got the fishing license. Here is my take on this Dick's. Guessing they all look the same. It looks like a golf and clothing store. For the yoga, golf, basketball, and hiking clothing fans, you are in luck. It's a freaking golf pro shop too. What a joke. For the fishing/hunting fans, it's a complete 100% skip. I'd give this place a zero if I could. Shame on Dick's for supporting a liberal agenda. I will spend my coin at "sporting goods" retailers where conservative values are valued. read more

We purchased two treadmills at DICK,S in Huntington Beach 10 days ago!! The store itself is a "mixed bag" of competence and utter INCOMPETENCE! Some of the salespeople are NOT at all interested in helping customers and act like the customer is a real nuisance. We eventually lucked out with a real gem of a guy, Brian Kessler, who really helped us. If you venture into DICK'S ask for "Brian." The MAJOR PROBLEM with DICK'S is their irresponsible, incompetent, and uncommunicative DELIVERY SERVICE. After we specified a necessary AM time slot on any day, prior to 1:00 PM, their delivery service "secretively" changed our time to 2:00 to 5:00 PM.--No call. no consent, no notification of any type!! So we were caught-- completely stuck off guard! When we complained to the manager at DICK'S they said they have "no responsibility" and "no control" of a 3rd party company. So if they want to stay in business, they NEED TO EMPLOY ANOTHER DELIVERY SERVICE ! read more

I was in last week looking for baseball gear, and Richard was extremely helpful. It turned out that he was a manager, but he never let on until I was ready to leave. He was generous with his time and advice. I was so thankful for his help. read more

Tried to give my money to dicks today. Mid day on a Monday. Very few shoppers - plenty of associates working. Had to walk the entire store for someone to open a dressing room. When sizes didn't fit, door closed behind me so when I get new sizes - can't find anyone again. Ask multiple people for help "they will get someone" pushed button for help. Crazy lack of service - the simplest of service. Finally hung all my clothes on the dressing room door and had to walk out. read more

I like this DSG. They have plenty of women's clothing, unlike most of the stores I've been to near my home. If I'm in the area I'd come back here to shop for workout clothes. read more

I do so much internet shopping that I rarely go to a traditional brink and mortar store anymore. Once in a while, I stroll in when I need to try something on, need something in a hurry or have a gift card. I was in need of some hiking boots for my upcoming Japan trip and some workout tools that I needed to sample so I came to one of. The few stores left in HB. Big 5 has such a tiny store and horrible selection but Dick's is a pretty nice alternative. The store is laid out well, the employees in the shoe department were helpful and the prices were pretty competitive. Nothing amazing, but fair. I found a couple of items much cheaper online but my Merrill boots were the same price as online and I was able to try them on and go home with them. Not a bad store. read more

The problem with this company, not their employees (they all seemed to do me fine the few times I've been here) The problem is with the company. My last folly was with a "high end" tent purchase (I am a long time, experienced non-car camper so I know what im doing) I figured hey, lets treat myself to a nice tent. The problem is this place likes to stock the most expensive gear, but that doesn't mean its actually GOOD. The tent failed in the middle of the night in 10mph sustained winds, which is mild (trip ruined) They did accept the return and refund without issue. Doing a little research, there is good quality/expensive gear, and there is "looks good on instagram" gear. Dicks likes to carry the latter. This isn't my first experience with them on something like this. They suck. The end. read more