I generally like this Under Armour outlet. It's a decent size, not nearly as packed as the Nike store, so it's easy to shop. The store is clean, there are usually good deals, and there are employees around if you need help. That said, I had a frustrating experience here about a year ago that still stands out. I bought a pair of shoes and didn't inspect them closely in the store because I assumed they were new. When I got home, I noticed dirt on the bottoms. I brought them back the next day to show the issue and be upfront about it. Instead of listening, the manager immediately accused me of wearing the shoes myself. I asked her to check the cameras at the register and showed her the receipt with the exact checkout time, but she refused and insisted it was impossible that I bought them that way. She would not allow the return. A few days later, I brought the same shoes back without mentioning the dirt or wear, and they accepted the return with no issue. Overall, the store itself is fine, but that interaction left a bad impression. Customer service should involve listening, not jumping to accusations. read more

Customer service was great as always. Clothing selection is marvelous! Great sale for the holidays. It's worth spending money in great products. read more

Very clean and organized. The fitting room were also clean and open. I would come here again for the great discounts! read more

Under Armour Factory House - Inside UA - Sports Wear Near Me - Orange, California

Good deals on good quality sportswear. The sales make it even better. The Orange location is with other outlet stores so it's worth a few miles drive to shop. read more

I came to the outlets and visited Under Armour, Nike, and Adidas. Compared to Nike and Adidas, this Under Armour store was way more organized, and I had multiple people ask if I needed help. At the cashier I even got my account set up so I could receive points, even though it was after I paid. Friendly staff, great selection, and the store was clean. Take notes Adidas and Nike, this is how a store should be ran. read more

Our family's Go To spot for bball gear. Located at the Orange Block with lots of parking and other things to do in the outlet. Big selection at great prices. Employees are super nice and helpful. We love it! read more

You know, it's funny that I go to the Outlets of Orange alot and most of those time I never go to the Under Armor store. Why, because I know they will never have anything in my size ever. I think it is amazing when this brand first started it was pretty awesome but now it isn't so awesome. They were that brand that really came on strong and now not so much. To me they just became a low budget brand. I used to be able to walk in and find some work out gear but now nothing. Every now and then I can find my size online but it's rare. They also had the Rocks brand clothing which had zero in my size. It was pretty disappointing. I can honestly say I'll never walk into this store ever again. read more

Currently 8:30 and the store hours posted on the door says it closes at 9. Their doors are locked and wouldn't let people in.

...........,,,Second post; original one changed........ Be careful when shopping here; Check your receipts in detail. I purchased a Sweater clearly marked $55.00; I was charged $60.0p. I didn't realize until I got home what I assumed was an error To my surprise the next morning, the cashier was totally aware of dishonest charging; her attitude was less concerned about the over charge and more concerned I was asking questions. I decided a full refund was in my best interest because I don't want to do business with a untruth-worthy store. And she proved me right; 1st receipt was over charge of $60.00. However, return receipt does not show the $60.00 my original price I paid ... also didn't show my real reason why I returned the shirt. You have been warned.... Keep a keen eye on all your purchase receipts matching them with your items.... read more

Under Armour Factory House - Refund the next day and they still lying; wrong / size color manually adjust price... nothing showing original price of $60.00 - Sports Wear Near Me - Orange, California

See all

The kids they hired here were to busy speaking in Korean to even bother with my question they rolled their eyes and seem to be mocking people! It's bad I respect this brand this is hopeful of this new generation!! read more

Lines here take too long. They only keep one or if you're lucky two cashiers working at once. I complained to the cashier today about waiting too long. He ignored me and he said that he didn't want to hear it after I said something about him ignoring me. Then I told him there's always an asshole working the front as well. Associate #id 404145 is the asshole with no sense of urgency and he stated "he gets payed to be an asshole." I also had a cashier here once roll her eyes at me for observing a hole in a shirt that a security tag made. read more

I know it's an outlet store, but a little friendly service would be nice. When we asked the young lady folding clothes where we could find sandals or flip-flops, she was able to stop chewing her gum long enough to tell us everything they have is out and went back to chewing. I like the brand so that's not a problem, but both times we've been here, it feels more like a help yourself warehouse than a store. Both times we visited, we only noticed one person at the registers with a line. Maybe that's why they were cranky? I'm surprised they don't have self check-out as it would be quicker and friendlier. It's important to check sale prices at major retailers because they can be similar to this outlet location. While it may not be the exact same item, it will most likely be more current. read more

Louis/Lewis is awesome! I needed some new pants and was browsing the shoes and he went to that back and found my size in multiple pairs. He was happy to help and didn't seem irritated at all when I asked for more. Customer service can be lacking these days but not here and not with this location! We will be back and I will tell all my friends to come here for their needs. We ended up buying shoes, pants, shirts and socks!! read more

came today and talk to tommy about buying 2 sweat shirts on the display $55.00 + each. they did not have more my size or in line order. so i asked them to removed them from the display and they refused to do so and sale them to me.... i wonder what kind of retail place is this where they do not want to sale their merchandise... what a disappointment ...they need people with sales drive... read more

Under Armour Factory House - NOT MY HAPPY PLACE - Sports Wear Near Me - Orange, California

Really poor selection for UA, seems all the good stuff is online only. They don't sell curry's shoes either.

It's OK, not too great, the clothing selection is alright, not too much of a lower price to be called outlet. The style they have there is not too much to look at. The service was great though, the team members are attentive and helpful so I will give them that. I will probably come back. read more

First time shopping at this location and I received great help on the floor to find what I wanted, but hadn't seen or knew about on my own. The employee was very helpful, store was super clean and nice. Happy with my purchases. Got a great deal too. read more

This is a long overdue shoutout! We visited the store around May and we had THE BEST service at this location for the first time! We used to come here before the pandemic and everyone was just grumpy or did not greet us. When we recently visited in May I was blown away with the amazing service from Timmy and the supervisor or manager Louie (sorry if I spelled your name wrong!) Thank you so much for all the help.. for offering to check sizes online, making sure we found what we were looking for and just going above and beyond instead of just saying sorry what we have on the floor is what we have kinda thing. Keep up the awesome work!! read more

Nice, huge, clean store with super friendly staff attentive to customers. Clearly marked labels and prices are amazing! Great deals! Love that men's shorts have two lengths, 7 and 9 inches. Women's leggings are really comfortable, and love the soft loose fleece capris! read more

See all

Parking can be a hassle at times in this mall. The men's selection was pretty limited at this location. Staff didn't seem all that friendly. read more

Love coming here, this is definitely My go to apparel store. They Always have a variety of items to pick from & have good sales. came on memorial weekend, my husband and I both got a bunch of clothing for such a great price. read more

diego is soo awesome had great energy when helping me i felt his good energy and made my shopping experience 20x better!!

I absolutely love underarmour... So its needles to say I was stoked to find out they had an outlet store in Orange. When I got there they were running an additional storewode 40% off. I picked up some awesome all black running shoes for under $50, a nice pair of grey jogger style pants for about $36, 2 cool squeeze plastic bottles for about $5.50 each, and a lanyard. I barely cleared $100. That's less then unusually spend on one pair of Nikes. A brand I don't even care for but buy out of convenience. Glad those days are over. My one and only complaint is the lack of bigger sizes. I'm XXL / XXXL. I get it. It's a fitness brand. However not everyone un the gym and working out is already fit. Some are just beginning their journey or like me are getting back to it. It's really discouraging when you go searching fornclithes to start the journey and they only have sizes for the already fit. Just saying. I was very fortunate to find those pants in my size. Right when I almost gave up the search. Anyways I'll be back soon. Thanks for the amazing deals!!! read more

I still come here once a week when I am off shift. I love coming here usually the reps. Are super nice and they have good sales. Also for fire/medics you get an additional 20% off if you show your cert. Today was the worst day I have had ever shopping there. I was over charged and had to wait in line twice and the cashier April was very rude to myself and the customer that had a gift card return purchase right before me. None of my issues even got resolved just going to directly get it solved by a manager. April needs to have a little more respect for customers especially guys that are out in the field risking their lives during covid. read more

This is the best Under Armour store in the OC. We went yesterday and it was busy for a Sunday late afternoon. Even though they were busy, I was able to obtain assistance immediately and one of the UA employees, Ariel went above and beyond to check for the sizes we needed and helped us with everything. Since I wasn't able to find the shoes we were looking for, he brought out a selection of 3 pairs of shoes to look at. He was quick and very efficient in helping me with several items. This has always been our go to store from the moment you walk in, to your shopping experience, and checking out, we feel their customer service is excellent. Thank you to Ariel for all your help, the manager who is also great and the staff at Orange. read more

Clean and very open store, I knew what I was going to purchase going in and was greeted and shown where to go by a sales associate. Been to it twice to pick up some things and hasn't seemed very busy either time. Deals are good, items were 40% when I went in which is a pretty good deal . They had a small sign at the counter offering 10% off to military personnel as well, which I think is awesome whenever a company does something like that. Wide selection of shoes which although personally aren't for me, still a pretty good selection to look through. The rest of the store had plenty of shirts, shorts, socks, etc. to choose from. Overall clean store with a good variety of items to choose from with great prices. read more

Under Armour Factory House - Would have been juuuust over $40 without the discount. - Sports Wear Near Me - Orange, California

See all

Tommy was great. Stopped in to get a pair of running shoes and he came up and helped me out with sizes and choices. Customer service as it was intended to be. Thank you!! Kirk read more

Decent selection - staff is pretty helpful- sizes are limited. Prices are ridiculously awesome. It's a mixed bag and never know what your going to get read more

This is a nice location, adjacent from Nordstrom Rack and Bloomingdales outlet. It's pretty new. Everything is really organized inside. Lots of great deals, as much as 40% off. Employees are friendly and professional. It wasn't crowded on a Saturday evening, so no wait in line. My only pet peeve is that I wanted a sports bra that was on a mannequin because it was the only one left. But they wouldn't sell it to me. Actually --- I take that back, it seemed really odd since there was another mannequin with same sports bra - didn't make sense that there were two mannequins with the same sports bras and they weren't willing to sell it to me. read more

See all

I gotta say the customer service here is really lacking. One particular person working here was really rude when answering my questions, glared, and made the environment very unfriendly and hostile. It just made the whole experience very unpleasant and uncomfortable read more

Came here during a Yelp event and found the store was organized, clean and they offered great discounts and had a great sale going on. I walked out with a pair of underwear for the mister, a tank top for myself and a dry-wick material pullover with a hoodie. All of it costed around $38 which wasn't bad. I'd recommend stopping in if you're looking for some workout gear for a great price. read more

The people working here are pretty bad. They're not rude but they're pretty careless and their lack of interest in helping customers is out on open display. The three times I've been here, I've witnessed 100% apathy and 0% initiative. The prices are also pretty high even after the discounts. Granted UA is expensive to begin with, but one would expect better pricing at an outlet. Anywho, the inventory is pretty extensive and the layout is easy to navigate. Since this store is new (and fairly large), it's clean inside. Fitting rooms are kind of cramped though but I suppose that's okay since this is mostly focused on active wear and not fashion. I really hope the employees learn to appreciate the fact that they have jobs because not everyone shopping here is a tourist so attention and service matter. I don't need you to wait on me hand and foot, but try to look at little less annoying yeah? And if you're going to treat a customer with obvious boredom, then don't get all pissy when you get contempt in return. But mommmmm....!!! Hey, you started it. read more

Horrible experience, went in to purchase a mask. One guy assisted in measuring me for a mask and then when I went to purchase as the 2nd guy was ringing it up he assisted me in measuring as well but we came up with a different measurement. They said they could not exchange for the correct size because they had already rang it up and they are not taking exchanges on these items, even though their employee made the mistake in the initial size he told me. I hadn't even walked away from the counter yet. Ridiculous ineptness and absolutely no customer service. Will never go there again. read more

Tiffany the manager was rude and not helpful. Wanted to purchase a sweatshirt in which the only available size was on a Mannequin and would not sell it. Not understanding if it's a outlet and they are selling clothes wonder if Corporate is aware their staff is turning customers away from purchasing their merchandise? Or is it because they are lazy and didnt want to help a customer....Why show the merchandise if you dont have the item in the size. I will contact Corporate tomorrow... read more

Decent price, great customer service, bit their sales are somewhat not sales at all. But overall, price is better than the other stores around the area. They should have more sales, more options, and new items. read more

I was very impressed by the staff and the service I got tonight . It's my go to store for all athletic goods . I highly recommend . It's in a very good location too. And close to food spots and other stores too. read more

If you love Under Armour as much as I do but can't afford the retail price, you should definitely check our this outlet. They have great deals and the staff is very helpful and knowledgeable read more

I love that they opened this store at the Block! Let me start off by saying that one thing that is so great about this place is that it's a very large store with an expansive selection--and very organized and easy to navigate at that. In an era where brand name athletic gear is so expensive, this UA outlet blesses us with so many deals! So often I find myself walking in for one item and walking out with like 3, and still not going past $40-$50. Lastly I've never had a single problem with their customer service. Each of the associates are super friendly and helpful. Christopher's service has consistently stood out during my visits--he always happily helps me out during my little shopping sprees here! read more

I'm here at 11am during the Holiday shopping season and experiences two issues here. First, they had not a single person wandering the floors to help people with questions. Second, as I have questions about my husband, they only have one man working here right now and he's in the back. Hard to get the help I needed here. read more

Great store with a lot of selections and good service. The staff always greets with a smile and really welcomes you! I have always found good deals from this location. I'll be back soon! read more