I first went in there to see if they could repair my son's 1911, they said they only do repairs on…read morerifles but would take a look. Cody was very polite and professional fixed my son's gun for free and recommended some extras. I did compare their prices and they are extremely reasonable. I had a great experience and I will be buying all my guns and supplies there from now on. Great place to shop, great staff.

I want to preface that I came in here looking for a Swiss army jacket. I already knew in my mind…read morethat I would not find it because it's Swiss and I've ever only known one place to carry anything outside the US. SO IT BEGINS! I walk into the store on a rabid search for Swiss apparel. I searched the entire left hand of the store and almost overlooked this rare gem. I back tracked and spotted the distinct red and blue in the jacket and leaped with joy. Even better, this jacket looked like they person who used it was very tactical. The elbows on the jacket were a strong plastic material. Looks like it was meant for crawling, so nothing ripped through. The hood section had a hidden mesh material to cover the soldiers face and there were a total of 8 pockets in the jacket (one hidden inside)... making it heavy! Jacket was right at $20, which kept me within my budget :) They had plenty of other gear like helmets, packaged meals, sweats, hats and anything else you could think of. Another thing that interest me was they carried even more countries gear. Belgium, Jordanian and Italian. The quantity is slim... really slim but it's there and different. One of the guys working in the store showed me this stuff, once I told him I was interested in the "other" stuff. He had quite a bit of knowledge on it all. So customer service was great! I'll be back for those Belgium pants. And also, I was clearly mistaken on what I thought I was and was not going to find.

This store is a scam. Their website claims they honor online prices, but the manager refused and…read moredidn't care to explain. The cashier was polite, but the manager was rude, dismissive, and left me feeling singled out because of my ethnicity. This is false advertising and discriminatory treatment. Don't waste your time or money here.

The line is ALWAYS excessively long at this location. And now even to return something, I have to…read morewait in this terrible line.

Best view ever as you walk in and the more you walk the better the view got. My only suggestion is…read morebring the restaurant or a bar back!

Great products on display of different types of outdoor gear. The bows and hunting…read moreequipment/supplies for all different budgets was great to see. You can spend a lot of time just shopping for different things and visit their bar for a drink. Daydreaming while looking at the pontoon boats and ATVs is fun, but just checking out the aquarium makes the whole trip complete. Also, they are animal friendly and give your dog a treat at the checkout counter. The staff is very friendly and open to conversations.

Terrible service. I came in with a certain selection of shoes in mind. Sat down and noticed another…read morecustomer being helped and she was being helped. The worker walked up immediately after dropping off her shoes and he got my request. unfortunately both boxes were the same size though the box said otherwise. I waited 10 minutes for the worker to come back, but he never did. His coworker or mngr (tall guy) stood near by me without helping me. I thought I'd be a valued customer, but after waiting for so long I decided to leave. (He even looked in my direction, he wasn't assisting anyone btw). This is the second time as well.

Everything you know you need, things you want that you didn't know about, and things that are…read moredelightful surprises: all accessed in a bright, organized store staffed with knowledgeable and hospitable people.

The REI on Northwest Hwy usually has what I want in inventory. I have been to their shoe…read moredepartment 4 times this year and got shoes each time. The shoes sales staff were very friendly and helpful. The register staff have been very quick. Ali helped me with processing my 2 hiking shoe trade-ins. It's a great value that REI has the trade in program for the consumer in trading-in and the buyer of those items that are still in good shape.

The first time we went to this store, five years ago, there was a line to get in and they were…read moreletting people enter in groups of ten or something like that. Today, five years later, we just walked right in with no line and no assigned groups. My impression in 2025 was much better. The store was not too crowded so we were able to leisurely browse and really take in everything in the store. The selection is outstanding. if they don't have something related to camping or outdoor life, it does not exist. This trip the wife was looking for some shoes while the kid and I looked at everything else. She enjoyed checking out the tents and sleeping bags. She rode on one of the bikes. It was like a play day. I liked that there were employees to help and answer questions. Noah in the bike section was great. Employees were very friendly. The quality of the products they sell is excellent. Prices are high but you get value and what you buy is going to last a while. We ended up not buying anything, but we enjoyed the store nonetheless.

I purchased a used Trek FX3 bicycle at an estate sale and took it to Sun & Ski to have it checked…read moreout. The sales person in the department was great. He checked everything on the bicycle and could not find anything it needed. I was impressed as he could have told me it needed different things to be done, and I would have fell for it. I highly recommend them as I went to three other shops and they didn't really care about checking out the bike, they were only interested in trying to sell me a new bike. I have already notified some of my friends to go there as they will be treated very well by a professional group of people.

Every time I go there, mostly to the bike shop, they always give me great advice and treat me like…read morean important person. I appreciate that.

Love this shop! We purchased two new bikes as Christmas presents for our boys here. They were super…read morehelpful and patient, and we ended up with the perfect bikes. They built them and had them ready to for pickup on Christmas Eve.

These guys are awesome! They have everything you'd ever need, the store is immaculate, and the…read morestaff is friendly and helpful. I recently walked in with a 30-year-old wheel and a flat tire and tube that were neither standard nor easy to replace...and they stopped what they were doing (building a bike) and helped me find a suitable replacement, did the work and sent me on my way. When I thanked the tech for dropping everything to help me, he simply said 'that's what we're here for'. I was kind of in-shock because of how lousy service has become at other retail, fast casual restaurants, etc. Great work guys.

Unfortunately, I can't leave zero stars...... I went to look…read moreat golf shoes and ended up finding a couple of items that (I thought) were marked down. After inquiring to purchase them, the manager (Brandon-GM) is asked to go verify. He noticed the price tag and rudely stated there is nothing they can do about the tag being wrong or the being in the incorrect space. It's not a big deal about the price of the item, but trying to chew out an employee in front of a customer about it is unprofessional and speaks to his lack of leadership. I chose not to buy anything because their prices are higher than Academy and other competitors, even for the same items. On top of that, you have people like Brandon who would rather stand up front and do nothing than make sure customers have a great experience at their store. Needless to say, I definitely won't be back.

Absolutely terrible customer service, shoe department has a bunch of people sitting around talking,…read morenot taking care of customers. Can't imagine the amount of money they're losing daily.

Really good service, came here for my football uniform fittings and the staff was really helpful…read more They recommended what we should chose and they were really nice, definitely recommend good place.

As a local teacher/coach, I have used MSC for several orders over the years. While the inside of…read morethe store does not have near the equipment they use to have, Danny and his staff have gone out of their way to insure orders are completed in a timely manner. I had 54 jerseys ordered and I received the order in less than a week. MSC provided an online order link for parents that was easy to use. Thank you Danny for providing excellent customer service and completing our order quickly. This is unusual post COVID.