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    DICK'S Sporting Goods

    2.6 (49 reviews)
    Open 9:00 am - 9:00 pm
    Updated 2 months ago

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    Danny W.

    I came into the store on May 31 to buy some workout equipment. I also decided I'll look at some running shoes to store clerks help me I spent around 20 minutes finding these shoes to buy. I said I'm not quite sure if they fit well and the gentleman they told me well you could always always go have your feet tested at fleet feet and see exactly what shoe is best for you. then the female Katelyn was her name said don't worry we offer a 90 day no questions asked return policy. You just can't wear the shoes on the dirt. She says go running them. See how they feel if they don't fit well bring them back and we'll exchange them out for another pair. five days later and 25 miles later my feet have blisters on eight of my 10 toes and I'm bleeding from two of my toes so I went to Fleet feet and found out that I actually need to have a size larger because they are running shoe and you go up a size. I came back today to return these shoes to Dicks and swap out for a larger shoe and they refused to help me. They say that they won't honor the word of their employee who told me they have a 90 day policy, which they don't. The manager Gabe was polite but did nothing to help me other than to say I should contact Brooks direct and have them swap out the shoes. It isnt Brooks fault that Dicks Hires staff that doesnt know store policy. Then I went back to return kettleballs so I can go buy shoes elsewhere and the other manager , a bald man was a complete asshole, told me to leave the store. I have never in my life had worst customer service this place is a complete joke. I spent over two hours and 35 minutes now speaking to the tier 2 tier 3, and the regional Director of Dick on the one 800 number and they offer me a gift card that will take 2 to 3 weeks to get here meaning I cannot use these shoes or have running shoes that I paid for for three weeks ... The staff are a bunch of clueless clowns that refuse to stand behind what their staff says to customers. My word of advice NEVER SHOP HERE , go to big 5 pr order online. This place is the absolute worst. I will be calling customer service again now for the next several hours. Complete Crazyness

    The name says it all...
    Noel L.

    Not the best experience at dicks in Redding, went to buy some running shoes, happened to find them a couple bucks cheaper on my app at the Mall nearby. Did Dicks price match? Come on Bob, you know the answer! NO We might give em another shot, when the staff is a bit more friendly and has better customer service.

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    8 years ago

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    12 years ago

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    12 years ago

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    9 years ago

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    11 years ago

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    10 years ago

    I bought a pair of shoes they fell apart, Dicks stands behind nothing, as soon as you get them dirty warranty is over.

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    10 years ago

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    12 years ago

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    Page 2 of 2

    Ask the Community - DICK'S Sporting Goods

    Review Highlights - DICK'S Sporting Goods

    Ran into the most helpful pleasant gentlemen, that knew A LOT about fishing!

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    Sportsman's Warehouse

    Sportsman's Warehouse

    2.7(69 reviews)
    0.6 mi
    $$

    Came in to do paperwork, there was a line which I expected since it there usually always is, Just…read morehave to be patient and wait which I did. Mark M was the gentleman who helped me and of all the sportsman's warehouse I've been too, he was the nicest associate I've came across when purchasing my item. He made my process easy, comfortable and did it professionally and friendly. Thank you for the conversation and not making a women feel uncomfortable purchasing a firearm.

    In the past I have shopped at Sportsman's Warehouse quite a bit since I'm an avid bass fisherman…read moreand outdoorsman. I really don't have a big complaint about the store itself - the selection is decent and most of the staff are pretty friendly and offer to help when they see you. My big complaint is their sales ads which I receive via email several times a week. They put the same items on sale month after month, and the discounts are sometimes so insignificant they're not worth paying attention to. When they do offer some "hot buy" at a great price you'll find that they have zero inventory at the local store and it won't be available for shipping ( it happened to me today). I'm sure they intentionally do this to get you in the store in the hopes that you'll buy something different because the item you came for is not in stock or can't be ordered. It's basic bait and switch tactics which is just insulting. I find myself buying more and more online which I lothe to do but when I can order the same items online from a store that actually has the items in stock for a cheaper price, and they generally arrive the next day, it's too easy. If Sportsman's Warehouse wants to keep my business they need to play straight and not waste my time.

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    Sportsman's Warehouse
    Sportsman's Warehouse
    Sportsman's Warehouse

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    The Fly Shop - Lower Sac

    The Fly Shop

    4.1(65 reviews)
    3.1 mi
    $$

    I was visiting my daughter and her family who live in Livermore (I live in Minnesota) and wanted to…read moreintroduce my 16 year old grandson to trout fishing with a fly. This type of fishing isn't available near Livermore but I was aware of the fishery around Redding and was also aware of the Fly Shop because of their worldwide fly fishing travel services. I called and easily booked a guide for a one day float trip on the Sacramento River. We drove up from Livermore and spent the night in Redding and showed up at the Fly Shop the next morning to meet our guide Shane. Although I own enough fly fishing gear myself to stock a small store I didn't want to lug it all on the plane but Shane provided all the gear we needed - rods, reels, flies etc. I asked Shane to focus on my grandson and he was a big help in upgrading my grandson's skills. He hooked numerous rainbow trout and landed a few which were carefully handled and released by Shane. It was a great day - a nice clean drift boat, a skillful and friendly guide, beautiful scenery, and a good lunch. I highly recommend

    When I went into the store, I went in with the thought that you knew what you were selling and…read morewe're well informed, but that was not the case and if you go back to the video you speak about, how many times did the sales person that was with me tell me this is not my field and I don't know that much about it. He said that numerous times with the other person behind the counter that wasn't doing anything,hearing this, but saying nothing throughout the whole process. And after $300, it turns out the lenses are not correct for what I need. They're good glasses, but they don't work properly for my usage. At no point through this did that sales person or the person behind the counter say ,wait , let me find somebody in the store that does know about these glasses to help make an informed decision.What it felt like from this store was , pick something out, pay us and get out. And the smile you say on my face as I left was definitely a misread on your part..

    Photos
    The Fly Shop - Lower Sac Bow

    Lower Sac Bow

    The Fly Shop - Beautiful views while on the float down the river

    Beautiful views while on the float down the river

    The Fly Shop - All smiles before we release him back

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    All smiles before we release him back

    DICK'S Sporting Goods - sportswear - Updated May 2026

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