Came by to do a return for an online order. I ordered some stainless steel water bottles on their website. They were wrapped in regular paper, no bubble wrap or anything. One was dented at the bottom. Customer service was fine and the return was processed. Just wish there was more care in packaging the products. I would've just shopped in the store instead of doing an online order if they had the products I wanted available in the store. read more

Dick's Sporting Goods is a big box store for your sports needs! They offer clothing for everyone! Many sports gear, backpacks, water bottles, exercise equipment, shoes, fan shops, and many accessories. I recently came in for new rain gear! They have men's and women's rain gear. They even have rain hats! It's a pretty big store. Large selections of everything. Staff were friendly. Like everywhere, things are getting pricier. Look for the sales! If you're an avid sports fan or have kids is sports, they offer credit cards that earns rewards. read more

Big warehouse of all sports and recreational equipment. Top dollar. Top brands. Poor customer service. My Dad needed ankle weights for some home exercises that his physical therapist recommended. Dad suggested going to Dick's. I have been here one other time with my sister who was looking for a Yeti cooler so this marks the second visit. We asked the front check out clerk where ankle weights were and she said "back there on the right" and waved her hand in a general direction. We shrugged and moved on, asking another clerk halfway toward the back where the weights were. He also pointed to the back wall so we moved on. The back wall area was virtually impassable with huge workout equipment displays and unboxed goods blocking the aisles. Two guys working there were shooting the breeze and didn't offer to help us, so my Dad and I lifted and moved a five foot sign to get to the back wall. We found three boxes of Nike ankle weights but nothing was priced. So dad picked one out and we made our way back to the checkout. We asked the clerk how much they were because nothing was priced, she tartly replied, "the price is right here." Pointing to a tiny UPC symbol. I said I couldn't see such tiny print and then she said the weights were $40. I yelled out "You're kidding me!" and told my Dad I would do a price check on Amazon. I pulled out my phone, forgetting that Delta Shores is a cellphone dead zone. Thirty seconds later, while I'm on my phone, the clerk tells us to leave as we are taking up too much room and she needs us to move so she can help other customers. Other customers who are not there. We left, never to return, and we went to Big 5, were greeted promptly and directed the workout section and got a pair of weights for $22. Dick's Sporting Goods is now on our do not shop list. read more

My wife suggested coming here Black Friday. Best suggestion ever. We wanted to purchase a new Nishiki bike on sale. They seem to have a pretty good selection. Employee there was available to assist us right away. His service & knowledge was outstanding. I highly recommend to purchase a bike here bc they check out everything: seat, brakes, tires, calipers & so on. In fact the first bike's seat was jammed up literally so the service person said no that one isn't available bc of the jammed seat. He found another one that fit our specifications & checked it out thoroughly for us. What service! By the way all of their bikes are locked up. Be aware of this as it does take a bit of your time there but it's truly worth it! So go Christmas shopping! Lol The bicycle was a good sale as we got 150 dollars off the original price. So yes my wife's suggestion was really a good idea. We have bought from Target & Walmart & never have they checked out the bikes for us like the Dick's employee did. So keep that in mind when you shop here! We have shopped here for different items from Hoka shoes, clothing, fishing items & Stanleys in the past so make sure you give them your phone number to collect rewards bc these can add up & make your shopping here worth it bottom line! Yup just do it! Heehee... read more

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Thanks to Diamond and Charles I had a wonderful experience! Their customer service skills were superb! I have been to many dicks locations and this one was by far my favorite! read more

Staff SUCKS, incompetence is as high as the prices.... I cannot echo that loudly enough. How they just effed up my order is an understatement Going to do my damnest not to come back. One time they sold me a bike that was assembled wrong... a sporting goods store... Not to mention, no cell signal or reception for the whole complex. When people are screaming "support local, shop local!" These experiences show why online is winning Sucks- I like to have my stuff same day but I'll just shop online read more

BIG SHOUT OUT TO DIAMOND!!! she rang me up and was a big ray of sunshine. Aside from that... meh. Lots of inventory but I couldn't try anything on. Dressing rooms were occupied or "out of order"... what breaks in dressing room??? (Maybe I don't want to know) I do enjoy their clearance/sale racks and usually find a good deal there but typically have to wave someone down to check the price. Better than Big 5 sometimes. Sometimes not. read more

DICK'S Sporting Goods - Outdoor Gear Near Me - Sacramento, California

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Large selection of running and workout tights: various brands and price ranges. The DSG brand is what I selected. I grabbed 5 pair of capris and knee length tights. Good quality. Roomy, sizing runs a little large compared to the brand. I like them. I earned a $60 credit by opening a DSG account. Application process easy. Charles helped me, friendly and helpful. Great customer service. read more

DICK'S Sporting Goods - Thank you Charke's , good deals, great customer service - Outdoor Gear Near Me - Sacramento, California

Went today to purchase and Christmas Gifts, cashier Jordan. Help me out. Very friendly. Helped me get what I needed.

Second time purchasing from this location and will continue coming back. Was quickly approached by Trey in the shoe department. Helped me find the shoe I wanted and was patient with me. Gave great input on the shoes I was looking at and was super friendly! I wish I caught the name of the cashier, but she was also very friendly! read more

DICK'S Sporting Goods - Outdoor Gear Near Me - Sacramento, California

This Dick's is pretty great because I always find exactly what I need. From paddle board gear, life vests, sports bras, yoga pants, waterproof phone cases.... they have most of what anyone is looking for! The fitting rooms have been left pretty nasty sometimes, so be aware of that and don't touch more surface areas than needed, but that's the nature of retail environments... Prices are fair depending on the products. I also love the Delta Shores businesses in general. Check it out! read more

Usually this location is decent but the selection of clothes is a mess. Everything is thrown everywhere and it's dirty and a hassle to shop through. Also we went in and the associate Diamond is always snarky and rude and is yelling across the store at customers about policies and such. Hopefully they can get things fixed before they lose more business. read more

Don't buy shoes from here. If they fall apart after wearing them for 5 minutes they don't care at all. They won't do anything.

With soccer season quickly approaching, I needed to pick up soccer gear for my son. Unfortunately, most of our local sporting goods stores have closed their doors. Therefore, we had the option of either Big 5 Sporting Goods (ironically my first retail job) or Dick's Sporting Goods. Since Dick's is a larger store with more variety, we opted to pay them a visit. While briefly waiting in the cleats section, an employee warmly greeted me and inquired about our needs. Since I'm not a soccer cleat guru, I asked if he could provide us with any soccer cleat in a size seven. Shortly he returned with four different soccer cleats ranging from $40 to $90. Sensing that I knew nothing about cleats, he explained to me how the expensive cleats generally assist with kicking power. In addition, he mentioned that my son (who is a beginner) wouldn't need an expensive pair due to his level of expertise. Ironically my son chose the cheapest pair because of the colorway (I was internally cheering to his decision). I then asked the employee about shin guards, and he walked us to the respective section. He streamlined our browsing by handing me a pair of shin guards that would provide optimum protection. Usually I purchase sporting goods online. However, the customer service experience that I received at this location may change that. It felt good to physically interact with another human being, plus his obvious knowledge of soccer made me confident in our purchases. Thank you! read more

Recently I came here to get some baseball gear and was very impressed. Workers are super nice and are very knowledgeable on sports. I picked up a cheap DSG Baseball bucket empty for $15 and a Louisville Slugger for $40. At the end of my visit, I was very impressed and even learned that they do price matching. read more

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I just purchases socks online as they didn't have the kind I liked in-store. $11.96 online (one color only was for this price) vs $20 in-store. If you spend over $65 shipping is free. Buy one more pair of socks and I got free shipping for less then a pair of socks. The store has a specialized golf section with high end putters. I went there for a driving range tee, unfortunately they were out. Apparently they had a large supply according to the clerk and all of a sudden they were out. Clothing is sorted by brand. So if you know your brand you can easily search. If you don't know your brand you have to scope out the entire store to find the item you are looking for. We did that looking for running shorts. They have a good selection of Yeti Coolers in stock, much larger than other outdoor stores I've been to. read more

Dick's Sporting Goods in Delta Shores Shopping Center is a huge sporting goods store with all the departments carrying all types of sports goods. You can almost get everything you want under one roof. I received a friendly greeting when I entered the store. The store is spotless and layout ideally. I can find the stuff I am looking for in a short period. Everything in the store looks presentable. All prices are well marked too. The workers are amicable. The check-out counter is fast. This will be my go-to store for all the sports goods I need now! read more

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I visited looking for new golf clubs and accessories. To start off positive, staff walked by a couple of times to ask if I needed help, which was appreciated. Additionally, much like other Dick's Sporting Goods, this section is large, clean, and well lit. When it comes to checking out the clubs, unfortunately, every club (iron sets, drivers, etc.) is tied up, so you can't get a feel for any of the clubs. One of the staff was nice enough to cut and re-tie one iron club, so I can check it out. That whole process felt troublesome. The golf club sets can be ~$1,000 and there's no easy way for a customer to actually hold one of the clubs before making a purchase. The golf club section is basically a museum where all you can do is look at pretty clubs. Overall: Staff is nice and the store is clean and well lit. If you just want to see what golf clubs look like, feel free to visit. read more

Went on a Saturday and it was very busy yet Many customer service representatives ready to help. We bought shoes and clothes and they were right there to help us get the shoes as well as Find the clothes and get us a room to try the clothes on in the fitting room and the checkout was fast. It was a wonderful experience. They have everything we wanted, including Tennis things and it was overall great experience a lot of families in there. read more

We went in today to buy my grandson his soccer shoes and he specifically wanted the blue with gray that was the lotto brand soccer shoes. We walked directly to the shoe department but the sales person said he would look in back but they would probably be in the soccer section near the front of the store. He directed us to the front of the store in the soccer section but he would let us know if he found the size that we needed in back. We got to the soccer shoe section and everyone was so helpful. Corrine came over to help and asked if we found the size we needed. Told her the size we needed but they didn't have it there so she went to check on her store phone and Kason may of been in charge of the soccer department , he found the size we needed. He brought the size we needed and the size above it to see if we could the difference. Everyone at the store was overly helpful! The store was clean and easy to find what we needed. Please give kudos to Corrine and Kason for all their help. The cashier was very friendly and asked for my grandson's name and gave him a sticker everybody at that age love stickers! I did not catch the name of the worker that was at the shoe department, but kudos to him as well. read more

I can't believe the experience I had with an associate who seemed to have excellent customer service switched on myself and my son during an exchange. Diamond was disrespectful and rude and said nasty things to me when questioning her about the return policy. I understand there is a policy that items need to be in sellable condition I just wasn't aware so ti be disrespectful and say things like this isn't rent a center is wild! Never since dicks opened have I experienced this type of behavior. Not even at Walmart read more

The woman working the front register today was full of attitude. She rolled her eyes many times while helping customers, including myself. Horrible customer service. The store is also very unorganized. There is stuff thrown all over the floor and boxes are open. It's such a mess. read more

They have a variety of things! Fully stocked and good prices. Diamond was friendly and excellent customer service. Coming back to this store when I'm in the area ! read more

I'm no "sporting fool", but I do enjoy browsing sports stores just to see what's what. This place is neat, clean and well organized. They have tons of nice looking sports and exercise clothes. Including a large variety of equipment for just about any activity you can think of, such as tennis, golf, camping, biking, hiking, skating, working out, soccer, baseball, basketball, football and any other type of game you can come up with. We came here to check out the athletic shoes that were on sale. Joe K has been doing an impressive job at staying fit with diet and exercise. So of course, comfortable tennis shoes are a must to keep him motivated! They actually had the shoes he needed in his hard to find size. The sale was very affordable and he was happy to find shoes he could enjoy wearing! Our only disappointment was, that they had a very limited bicycle repair and maintenance section. We couldn't find the right size bicycle tubes to fit his racing bike or even padded shorts for my butt. I'm just getting into this exercise regime, so I was hoping to find something to help my aching derriere! LOL! Other than that, we plan to visit more often now, since Joe K has a new Dick's Sporting Goods card! read more

DICK'S Sporting Goods - Store front - Outdoor Gear Near Me - Sacramento, California

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We went to Dick's for a few items. Thanks for Dick's great selection, we were able to find everything we needed! All of the prices were reasonable, and we were able to snag a few end-of-season items at a discounted prices. We've been here before and plan to come back! read more

Staff is very unprofessional, young and do not care about the customers. Take your money somewhere else they have poor public relation skills. read more

Buyer beware. This is how they're shipping golf clubs from this store. Looks to be a box for a baseball bat as this golf club clearly did not fit, both in width and length. No protective materials either. Customer service didn't care enough to facilitate a replacement so I'm a returning it and purchasing elsewhere. I can't believe they are shipping clubs that cost up to $600+ like this. Do yourself a favor and avoid Dick's and GG due to these reasons. read more

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Miss Diamond rang us up tonight and she was very helpful and sweet. We will definitely be back

Excellent and quick customer service. Both people I had assist me looked for items that weren't where they should have been and/or hard to locate and found items. read more

PS... I found the three items I was looking for at Big 5. Both registers were open and there was no wait in line and I checked out rapidly. For now on, I will go to Big 5 first and then if I cannot find it there I will go to Dick's. Unless it's something I do not need right away, then I will order it on Amazon. read more

We love Dick's Sporting Good! They have the best customer service. We have shopped there several times and are always greeted when we walk in. Staff are always very accommodating & helpful with sales, returns, ordering product from other locations, etc. Karan & Caitlin at the Delta Sores location were great this week. Caitlin helped me locate something & ordered it & it's being delivered to my house. Karanjit helped my husband with a return and answered questions he had regarding his rewards. Good job Dick's!! read more

Front associates is real nice when you make a purchase, but beware when you make a return they would make up every excuse possible so you cannot complete the return. I purchased shoes here and the person who rang me up was very friendly, but when I came back to return the shoes less then a month later I was told that it was not suited for resale and said I have past the 30 days policy for returns. Fine, I took the shoes back and went to go look at other shoes. My husband took my shoes and asked another person working in the shoe department if he thought my shoes were not suited for return. He took a look at the shoes and said it looked fine and he was able to clean the shoe to make it look new. He told me he will walk me to the front and have the cashier process the return for me and will help me look for another pair of shoe. When the front associates, same person who refused my return in the beginning, processed my return she told me that next time I should not be asking the shoe department about returning shoes because they have no say on whether or not the item is returnable. She also added that I already pasted 30 days of return when my receipt has the purchase date of 10/11/24 and it was 11/08/24. Then, I went back to get a pair of new shoes and was rang up by the same associate. This time she pointed to their return policy again telling me that I only have 30 days to return and to wear the shoe around the house and not outside and try to return it again. Her coworker work on the register, the same person who helped me with the purchase of my first shoe, leaned over to looked at the transaction and made a comment that the shoe I purchased was cheaper than the one I returned and I just wanted the money. Very rude and uncalled for, but the guy from the shoe department was real nice. He's new there and was transferred from another store. He seems like he knows his job real well and should be acknowledge for going above and beyond for his customer service. read more

We were in the area so we went to visit this store as the last part of our weekend "Get Out Of The House For Air" trip... The store is huge and well stocked of sports equipment or apparel from any sport you can think of. We were just browsing around and missed the area for the tennis equipment. Tennis isn't probably a main income source for the store so it's tucked away in a non-noticeable area. But I did pick up an Adidas shirt with a nice design on it. A bit overpriced, so I left it alone (and my daughter picked it up and bought it for me - Daddy's Girl...Ha-ha-ha!) The store was following the pandemic guidelines. Customers were required to wear masks, and they did have sanitizers available for the customer's use. Staff wore masks as well, but I don't remember if they wore gloves. They probably didn't. After our checkout, the staff did not sanitize the card reader...oh well... It's a great place to shop for sports related items. As far as the price is concerned, it is a little on the expensive side. But if you need it badly, this store is the place to go. read more

I had a really great experience my first time at this store! I was looking for a Stanley water cup and I know they are super popular and hard to get a hold of. Every single person in the store was so helpful. I asked an associate (I didn't get the name of) where to find the cup and they walked me all the way over to the display. The display didn't have any of the size I was looking for and employee Kammy told me if I waited she would look it up for me to see if she could locate one for me. I waited and she was kind and helpful! Then another employee named Gabe walked around the store to see if there were any cups left in the wrong spot and found me a cup without me even asking. Gabe brought up the cup and made my whole day. I've been waiting for the survey email to come to commend this staff but I didn't get it so I'm leaving this review instead. Every person in this store that day including Jason and Emily who I also chatted with for bit were delightful and literally acted like they wanted to help me which was such a refreshing change from your average retail experience. They all deserve the best because they seemed to really care about me as a customer and made my entire week actually. I don't usually shop at Dick's a lot since I'm not as familiar with what they sell but this experience made me feel like I want to come back and buy more things. Thank you all so much! read more

DICK'S Sporting Goods - Stanley cup - Outdoor Gear Near Me - Sacramento, California

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This is my first time in a Dicks Sporting Goods as they are fairly new in Northern California. This location is brand new and just opened. Today is a soft opening and the grand opening is on Friday. I like the store as it is large and well stocked. My go to Sporting good store has long been Big 5, but I probably will come here now. This is a much nicer and larger store than the Elk Grove Big 5. Not sure how prices compare, but will find out. On their website there is a $10 off of $25 coupon just for this store. Update: Yesterday I just quickly looked around. Today I went shopping for shoes. At Big 5 I normally find casual everyday shoes for $15 to at the most $25. Shoes at Dicks start around $50 and many are over $100. Then I looked at camping stuff. Coleman makes maybe 2 dozen camp stoves. Dicks sells 2 of them. The standard 2 burner propane that was $8 to $10 over priced and a stupid 1 burner that only a fool would buy. A 1 gallon can of Coleman Fuel was $13.99 and that about $2.00 too much. Too bad as I was glad to have a huge sporting goods store in our area. read more

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I went in to purchase a bike bag I was followed around as if I was stealing when I asked for help I got the I don't know 3 times they made me feel ver uncomfortable. read more

DICK'S Sporting Goods - Store front - Outdoor Gear Near Me - Sacramento, California

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Went in for a visit today around 3 pm . Normal I wouldn't say anything. But the smell was pretty bad when my mom and I went in. It was Dusty as in if they do a half job cleaning daily. After that we left we didn't want to buy what we came in for. Idk if they won't short on workers today. Or if they haven't check it since opening time. Overall we did notice they were cleaning the carts that people were using , I know that takes up a lot of time and we appreciate that. But don't forget the restrooms . They had a wet floor sign because the floors were dirty , A list of things maybe you guys need two only cleaning crew because your store is big and that would help out to make sure you guys work in a clean place. read more

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Horrible customer service. Very few items were marked with prices. When wanting to view fishing reels locked in cabinet, pushed the little customer service button. Waited more than 5 min and a clerk shields up with no keys. Calls another clerk with keys that don't work for that cabinet. Struck up conversation with another customer looking for help. I helped him with his fishing gear question, as the clerk was clueless. Will NOT be back to Dick's for much of anything, as apparel I can buy online. read more

This store is ghetto . Half of the golf club displays are missing from people apparently stealing. Instead of selling the rest of the clubs that haven't be stolen from the individual sets, they leave them out for more people to steal it. Service was sluggish, selection was terrible. I thought I could come to Dicks sporting goods to find an individual pitching wedge, guess i was wrong. I'll be ordering my sporting goods from Amazon from now on. Saving me the time and the headache read more

Bought an in-ground basketball hoop a while ago. That transaction was perfectly fine, no complaints. Went back a couple weeks ago to purchase assembly and install, and was told I'd hear from the company within 48 hours to schedule, and to call if I didn't. So a day passed and I received a dig authorization. Did a digital signature and sent it back. Four days later, PG&E comes to make sure there are no gas lines and clears it. For the last 12 days, I have been trying to schedule the install. I call, am told they will re-submit to scheduling, and it will be expedited. They have told me this on the phone 4 times in 12 days. I called again this morning, and I got the same answer. I asked to speak to a manager, was put on hold for a few minutes, then told the manager would call me back when he got off the phone. Nightmare scenario. Just trying to get this hoop up so my kids have something to do during this pandemic. I do not recommend this until they can get a handle on install. read more