Sooo I come here always with a plan. Because if I don't I'll probably spend way too much. I've made…read moremúltiple purchases ínside and online. I've always had a good customer service at this location. It's been my favorite place to go when i want quality gear from my favorite brands. Depending on the season the second hand section which is one of the reasons i got my membwrship in 2022. I've found such well prices discounted gear that is now a staple for recreating. Even when I've had very few hiccups which was from one online order i made. They were able to fix it. I can't recommend this place enough! It maybe pricer depending on your budget. Most is much needed investment.

Went in looking for some Hoka shoes, had particular style and size needed. checked online and it…read moreshowed available before I headed over the 45 min drive to the store. Get there and ask for assistance getting this style in said size and the dude just laughs and says "nah, we don't have those". That's it, nothing else like try these or these shoes are similar or anything. Ended up going down the road to Dicks to pay more to get shoes. So glad I signed up to be a member and paid for this awesome service.

Hands down my favorite place on earth to get Jerky. I can…read moreget no sugar options, and I just don't like sweet meat, so this is a bonus for me. I also love looking around at all the outdoor items. Fact is, I can find a lot of great gifts for family members that like to hunt and fish. It's a great place for sports outfits too. College clothes too.

Holy cow. This store is huge. I need an entire day to look at everything in this store…read more Visited our friends in AZ & they knew we love anything outdoors and outdoor gear and they brought us to the Disneyland of outdoor things. Scheels is like a department store, Bass Pro shops, & a small cafe combined. Lol. Two levels of just everything you can imagine. Sports cards, memorabilias, grilling (the wall of bbq & meat seasonings!), camping gear, shooting gear, golf, fishing, athletics, jerseys, shoes, legos... they have a ferris wheel inside the building, a candy store, and a cafe serving snacks and small bites. Overall, a very cool store. Reasonable pricing.

Second time doing business at this location. Last time I purchased a rifle, and had decent service…read more This time I'm just picking up an online order of a few magazines. As I walk around the corner, a gentleman pushing a broom welcomed me and asked if he could help. I think he must have been a manager because he was advising the young man behind the customer service counter on his schedule. Another young man went and grabbed my order, and I was out the door fast. I'm certainly no regular here, but I've been very happy with this store.

Sold me the wrong product and is refusing to provide me the correct one or refund my money…read more Thieves!!! Don't shop here!

I love this place! I used to be an REI loyalists but lately my activities are getting much more…read moretechnical and REI doesn't seem to be able to supply all the gear I need. I came here a few days ago looking for vertical ascend gear out of caves. I was greeted by Jason and he was really helpful and knowledgeable. I needed very specific gear, and Jason was very patient with me and showed me where I could find sit harnesses, chest harness, chest ascender, hand ascende, foot loops, etc. I didn't find exactly what I needed but got a good idea on the things I need to build a personalized vertical gear set for myself. And of course, while I was looking for cave gear, I wandered around looking at all the fabulous gear they have, I was like a kid in a candy store. I could spend hours in here. I started looking at hydration packs as I need to replace mine and found a very nice military edition and will come back to purchase this soon. I also saw plenty of Petzl bags, and very tempted to purchase another. They also carry so much Petzl gear, you will be in heaven here. Also, some great hiking shoes and some sleek, but we'll performing water shoes. I then wandered into kayaks and Jason even showed me the Padillac they have! I've gotten into paddleboarding and kayaking for the summer and now want one of each! This place rents them and sells them. I then went to check out some wetsuit gear, and they have a really nice selection of wetsuits, gloves, booties, etc. I really love this place and it is definitely gonna bankrupt me, but so worth it. High quality gear, more extensive selection than REI and the staff here know what they are talking about. If you need something specialized, this is the place for you. I'll be back here soon!

The Hiking Shack had a nice assortment of hiking goods - not a ton of hiking boots/shoes options…read more However, I got two pairs of shoes and I was happy with my choices! The gentleman that helped us was, interesting... he YELLED across the store for some extra help. A little unprofessional and then when he did get to my group (there were 3 of us buying shoes) he proceeded to tell us his whole life story. I did appreciate the time he took to measure our feet and have us try out multiple sizes and styles. That being said the shoe I liked didn't come in any other colors despite the display having other color options. I would love to support this store seeing that there are lots of other larger competitors like REI. But I wish they had a few more options/colors/sizes.

Natasha in Customer Service was so helpful today! She went beyond! I feel like a valued customer!…read moreShe helped me find the Glock magazines that have been so difficult to find! Sportsman's prices are pretty good, too. Where I would pay an extra $5/mag at my local store. That can add up.

Went into the store hoping to find a certain brand of 9mm pistol ammunition, but the shelves were…read moreliterally empty. I asked an employee if there was an end-cap of 9mm ammunition and he told me that there wasn't. I commented that their shelves had that empty Covid look, and he told me that they hadn't restocked the shelves yet. I wiped the dusty metal shelf, showed him the significant dust my hand picked up, and looked him in the eye. He knew he'd been caught lying, but insisted that morning deliveries hadn't been put out.yet. I commented that he should wear a mask if there was that much dust in their ventilation. Going to the gun counter, there was one employee behind the counter and more than a dozen people waiting to be helped. There is premium ammunition behind the counter, but it's far enough away that you can't read the brand name. Judging by the number of people waiting to be helped, I'm not standing idly for an hour or two to ask what ammunition brands they have. Nowhere else in the store is there 14-15 people waiting to be helped -- and there's inky two sales clerks working the firearms counter. You'd think that store management would add people in firearm sales, as I've had precisely the same experience of actually waiting more than an hour to find out if they carry a certain product needed the next day at a training event. I have no idea what this store is doing. Neither do they.

bought a hummingbird fish finder and the mount broke! I just have a little flat bottom Jon boat so…read morenothing to fast or ceazy! but I'll tell you all from walking in that front door the customer service I got from the genetalman at the front door to Mathew in the fishing department!. He had me go to returns and from there I think everyone's been there before where we don't get the nicest. Customer service representative.well I'm here to tell you you Brianna in customer service not only met my hope of expectations but them ten fold! And she s female version of a fox beautiful women and nice as all can be !!!Went back to get the unit for an exchange and dawn helped me back there and she was a sweetheart as well so I wanted to make sure they get the credit they deserve ! Thank you "Dave"

I visited on the evening of 03/17/2026 with my wife. The store was fairly quiet at the time. The…read morefirst employee we encountered, the greeter, welcomed us with a great smile and set a positive tone. In the footwear department, the associate was also very helpful and quickly assisted me with getting the correct boot size and box. Unfortunately, our experience changed at checkout. The cashier, an older woman, had a noticeably different attitude. I won't go into every detail, but her tone came across as sarcastic and unwelcoming. Despite being polite and respectful throughout the interaction, it felt like she wanted to rush us out. My wife and I both left feeling uncomfortable, and we couldn't help but feel that the treatment may have been influenced by our ethnicity. That's not something I take lightly, but the difference in behavior was hard to ignore. I'm sharing this feedback for management because the front-end experience matters just as much as the rest of the store. I hope more attention is given to how customers are treated at checkout so others don't leave feeling the same way we did.

Went to Big 5 for a pair of pickleball/tennis shoes. Tried on 3 pairs and wound up with the Asics…read moreGel-Dedicate-7. The only small problem was the display shoe had a price of $59.99 but the box that the shoes came in had a $69.99 price. Was charged a higher price and told the manager the dilemma. Had to walk to the back of the store to prove that the shoe was $59. I got the lesser price without any confrontation. The cashier was courteous. The help on the floor was good too.

Absolutely terrible customer service these people are lazy!!! God forbid you need them to help you…read morefind something. If that is what you need, good luck !

Visited this location when I was in the area and it was just amazing. The staff advised me of all…read morethe "Sales". My check out was smooth and easy. Great Job and see you again soon.

Came in yesterday during their warehouse sale, an hour before closing. Staff was great, friendly…read moreand able to help us out. This is about the third or fourth time here and there's not much shoppers, so it's like having the store to yourself. I was shopping online and had a cart ready, luckily I needed to find size 14 mens boot and to my surprise they had some and we left content with our purchases. I was able to find all of my online items during the visit which was a big plus for me. They did mention larger sizes are hard to find in both boots and pants. We were in search of a 46 size pant and were advised they rarely get any pants in store that size; online they do have them though.

Was looking for USED Marine Corps cammies for an outdoor paintball event coming up, but they only…read morehad XS -Medium in that section of the store. The staff was very helpful and was able to find sizes up to 2XL in new USMC uniform section. I was glad because I needed two different sizes. They had a couple of dressing rooms available so I could try them on before buying. Prices were reasonable and I left as a happy custom

Came to Allied Surplus because one of my children needed patches sewn on to something, and the…read morepatches were too thick to hand sew. Allied Surplus to the rescue. Items were dropped off. Everything was ready the next evening. We ended up picking up a few useful items when picking up the sewing order. Customer service was mostly positive. Three of the four people who have helped me here have been really kind and helpful. One even calling me to confirm placement of a patch. The fourth was fine. He got the job done. Store is a mix of new and used items. More than uniforms/clothing and shoes. Stock includes pins, MREs, backpacks, holsters, flags, children's items, etc... There are even some items from international militaries. Those were particularly interesting to see. One of my kids got a kick out of seeing two vintage military jeeps parked inside the store.

They carry a good selection of product. Very helpful with equipment fitting. Prices are very…read morecompetitive . I highly recommend that you give them a chance to meet your sports needs.

Unfortunately, they have a very poor return policy. Only for exchange. I wanted to surprise my guy…read morewith new golf shoes for his birthday, size 13! They didn't have many in that size but had a regular and a wide. I wasn't sure which would fit so asked if I bought both, could I bring 1 back. No, only for exchange! But with so few in that size, what if they didn't have the correct size. Rep. said well that is our policy! So guess what, I am ordering both from AMazon and will return the one that doesn't fit. No wonder regular stores are closing.