Great service & helpful employees! Have occasional sales on quality products, definitely a new…read morefavorite place to shop for me!

Selection and really good quality and value also service is very good, looking forward to go back…read moreand buy some items that I like

Alot to dig through, and you'll probably find something if not new music to listen to. I found out…read morethere were "Babe Ruth" records, the band that did the breakdance classic "The Mexican," which was used in the final round of the 1st and only Bboy Olympics. Kewl! They had a dollar bin, and I found a good amount versus just 1 like most places that even have cheapo bins anymore.

I've always enjoyed supporting local businesses, but my experiences at Culture Shock were deeply…read moredisappointing, and I would advise others to avoid it. The owner, especially the gentleman with dreads, came across as insincere and unprofessional during both of my interactions. I brought in a crate of valuable hip hop records to sell, as I needed to cover a last-minute bill because I was the sole caregiver for my grandmother that had dementia, so her hospital bills were stacking up. I explained this to him, and I shouldn't have, but I didn't think he would take advantage of my situation. Despite showing the clear worth of my records--including a sealed original "Marshall Mathers LP" valued at over $200--the owner offered just $300 for over 50 albums of similar value. As a collector with over 20 years of experience, I knew this was a shockingly low offer. Needing the money and with other stores closed, I reluctantly accepted, but I felt completely ripped off. Later, the owner came to my home to view more records. He spent two hours carelessly disorganizing my collection, then made another unreasonably low offer. When I declined, he became aggressive, raising his voice and accusing me of wasting his time. His unprofessional conduct in my own home was appalling. I captured the entire incident on camera and seriously considered posting it, as his behavior crossed every line of respect and professionalism. Ultimately, he offered just $230. The next day, I sold the same records to Toad Hall for $1,400--over six times what Culture Shock had offered. This stark difference shows just how unfair their pricing is -- both buying and selling. While the owner's wife seemed polite, the owner (Skyler) behavior was entirely unacceptable. He clearly only values customers willing to accept unfair deals, and without his wife, I doubt this business would survive. After spending thousands of dollars here over the years, I can confidently say I will never return. If you value fair treatment and professionalism, take your business elsewhere. Toad Hall treated both me and my records with care and offered fair prices and they sell for reasonable prices as well and have a much better collection -- something I did not experience at Culture Shock.

We brought hockey gear to Rockford decades ago but being young and living in the moment, we let it…read moreall go. Pete picked up the torch and it's so awesome to see him doing so well. Pete is one of the most stand up guys we ever met. We wish him continued success and know he cares about his customers or he wouldn't have lasted this long. If people complain about some policies, who would you complain to if there wasnt someone supplying goods and services like he was? Go buy at Dicks if it's so bad because 99.99% of the people say " Holy Pepperoni! What a great guy and price" One issue, he should accept PuckBucks.

Great place to get hockey gear. Pete spent over an hour with us to get the right skates. He didn't…read morepush us towards any brand. He let the fit and my son. Will always go back.

Sales people are extremely helpful! Has every team snd type of team logos, shirts, hats etc.,…read moreetc....

My long time family friends went to purchase a $30 baseball cap and were discriminated by the…read moreowner. The owner told them to go back to Mexico (their not even Mexican and like that matters) and then the owner proceed to tell the wife was probably fake. All in front of their 10 year old daughter on your birthday. I could post the full story but I can't copy and paste on here. Either way, do you want to spend your well earned money on sports gear from a racists?

Helsell's is a well respected, local family owned small business. The owner and his wife are nice…read morepeople and great to do business with. They are knowledgeable and will answer all your questions. They have a decent inventory with fair prices and no big store pressure or hassles. FFL transfers are professional, expedient and affordable.

I have done numerous transfers through Helsell's, and they have always been very customer friendly.read more

Someone there way over charges. I will be buying elsewhere I paid 55.00 for products that usually…read morecost 47.00. exact same order every time

Nice store. Owner is very customer friendly. He opens the store on time as per his schedule. They…read moreare very attentive to know their customers likes and dislike . This is clean store.

I LOVE this store! The staff is so amazing. I once spent an entire afternoon trying on clothes…read moreand the lady working at the time never got tired of bringing me new stuff to try on. Super helpful, super cute clothes!

I went in to order up a Glock 22 and they ordered up the Glock 44. When I went to do the…read morepaperwork for the Glock I noticed that they ordered up the wrong Glock and I told them about it. They mentioned that is what I ordered and I have to deal with it. Personally I know what I ordered and they blamed me for their screw up. Personally stay away from here if you like better customer service along with not been talked to like a toddler.

I feel this place is in a decent location. Easy to get to as its off Alpine. The parking lot is a…read moredecent size and range fees are comparable to other ranges in the area. Todd was super informative and helpful. Overall, it seems like a solid place to shoot; and I might consider doing so in the future. My only concern though, was the overpowering smell of weed. Now, I don't care if people use it whatsoever (truly, I'm from California--we know how to party, ask Tupac), but not in a place where there are weapons and live ammunition. Regardless, I'll likely come in to shoot--assuming I don't get banned after this review.