Called and got a quote because Grain Valley Muffler couldn't get me in until the following day…read more Called these guys and was quoted nearly triple what the other shop quoted. I told them how much higher they were than their compeitor and haggled a bit on the price. He said he'd talk to his boss and call me back. No call back, so I called and said I'll pay their price. I decided it was worth the extra money to get it done same day. I show up 5 min early and I'm the only person in the lobby. No one says a word to me or even looks at me. After a couple min, I say something to the guy in the lobby so he knows I'm the guy there for the appt (he already knew). I sit there for another 15 min while he makes phone calls and carries on with business like there isn't someone there for an appt. Needless to say, after 20 min of sitting there, I left as it was obvious they were doing me this way on purpose. If you didn't want my business say so. Having me waste an hour of my afternoon was pretty uncool. Felt like I was in JR High all over again. If you want to save yourself an experience like this and a lot of money, take your business to Grain Valley Muffler. Side note: I tried to talk myself out of leaving this review. Couldn't do it. You don't treat customers this way. I'll match your pettiness.

Just had post a short message thanking Jim for the prompt, professional, honest service I received…read more I was very impressed and will definitely be back .

They always do a very good job of servicing or repairing my car. They are very reasonable and don't…read moretry to convince me to do things my car doesn't need.

Very disappointed in this business. I was forwarded from a trustworthy friend, but found the owner…read moreis not easy to work with, she quoted double the price as other reputable businesses. I wanted to take the vehicle to her and questioned the price discrepancy, the immediate reply was "why would I tell you my costs on parts" in that snotty ex-wife tone. At that point I'm done with this type business. (Oades Brothers Auto was more than willing to discuss part costs and work with us on the repair) Good Luck!

Great service, friendly, honest people, very reasonable prices! I've taken several vehicles there…read moreover the years and it's always my first chip I've for getting auto work done.

Since they've sold the business it's just gone downhill. They never have appointments, they're not…read moreresponsive or helpful. We have decided to just go elsewhere.

Having a car that is acting up or had already chosen to break down is a nerve racking experience…read more Finding a place to fix your car where they are up front, honest, and reasonable in value is difficult. You can find it at Eagle Valley. I have had several cars now with lots of different issues and they did a great job. They called and kept me apprised of the progress along the way. When we ran into an issue on an older car, they helped me talk through the costs and helped decide if worth doing or not. I appreciate that they took the time to save me the money and the headache. No pressure team to help you, knowledgable to be able to solve many problems, up front if they cannot or it is not worth it. You should give them a try.

Used Randy's auto repair today ... had soft brake pedal.... They bled brakes and adjusted…read more.... unfortunately doesn't feel any different.... My daughter dropped me off to get my car.... Her car sounded like it had hard time idling not good especially in this weather... so as I was paying I asked Shanon at desk if a mechanic could take a quick listen... while she's parked out front ?? She said not without an appointment.... Really she's sitting out front ... nope mechanics r busy doing other work... she said.... I walk back there to get my car .... Probably 5 empty bays and only one truck being worked on.... Never been told no to the question.... Can u listen to it for just a second?? Last time at Randy's .... Any mechanics with better customer service ??

I had an issue with my Lexus not starting. Randy's personal auto service had my car in and out with…read morea quick fix. Great communication and customer service. Would highly recommend and I will be using them moving forward.

Honest, reliable, timely service. This is the most trustworthy repair shop I've ever encountered. I…read morehighly recommend them. I will send my entire family and friends to them.

Sean and his wife (new owners) are wonderful! I have received excellent service each time I've been…read morethere. Very helpful, answers my questions and doesn't treat me like an idiot. Seriously the best service I've received anywhere. Tonia