Excellent customer service! Care quality and excellent office experience. Will recommend coming…read morehere for imaging!

The staff here is awesome. The facility is clean. Their MRI machine was much roomier than any I…read morehave ever been in, (and I've been in quite a few). The techs truly care about their patients. As someone who has worked in another radiology facility previously, I was extremely impressed with Fox Valley Imaging in Naperville. I would highly recommend them to anyone. Dan, the owner, is wonderful, and Zelda at the front desk was very helpful. High marks all around! I would definitely come back!

I called to schedule an MRI because my doctor wanted me to get in ASAP. The receptionist…read moreimmediately asked me if I had insurance and I said yes assuming that was a good thing and she immediately said she couldn't get me in any sooner (WITHOUT KNOWING WHEN THE APPOINTMENT I WAS TRYING TO GET IN SOONER THAN) unless I private pay. I got upset and said this seems like a scam and you are trying to take advantage of the fact I'm in pain and her reply was 'sure'. I then said so you are admitting to trying to scam me and she said you can think whatever you want to think. Unbelievable. This seems super predatory, just immediately bypass insurance and private pay please. We don't know when you are trying to get in sooner than, but we know you have to private pay to do it.

I had an excellent experience here! I was warmly greeted by Clarisse and the tech, Ashu, was very…read moreupbeat and professional. Mesha helped me with scheduling and was very accomodating. Very little wait time. The place was spotless. Very pleased!

MCAI's main facility moved to 4355 Montgomery Rd (next door) in 2006. There are also MRI locations…read morein Yorkville and Joliet and a screening mammography suite in Willowbrook

Thank you Tonya, for doing a great job with me during the imaging session. You teamed…read moreprofessionalism and compassion in a somewhat stressful situation filled with uncertainty and anxiety. Also, I thank the scheduling staff for making the appointment simple and easy to manage with follow-up reminders. There is ample parking, and the office is easy to find and accessible! Your organization, professionalism, and empathy are appreciated! Great work, and I would highly recommend using this option for any imaging orders from a referring doctor. Tricia

From the owner: We take Walk-in Patients and accepts all Major insurances. read more

Just visited this location and I have always had a really positive experience here and with…read morenorthwestern. The check-in staff is super friendly and the nurses and doctor teams always try to work efficiently to get people through as quickly as possible. I appreciate the kindness I have received and also feel like I'm getting quality of care here. My most recent visit, I was in and out in less than an hour without having an appointment online, which felt very quick and efficient to me! I did go first thing in the morning so that may have helped, but there is an online appointment reservation system if you want to plan ahead.

Highly recommend. Over the past three years I have visited this immediate care numerous times…read more Allergies, sinus, infections, injuries, and lab work, I have never had a bad experience. Every staff member is caring and courteous. I am always seen quickly and only had to wait a long time once due to a flu outbreak. A convenient way to get treated without having to go to the ER or make an appointment with your primary care.

Greetings to you all: Let's face it, no one wants to be ill. However, if you are sick, you want to…read morereceive high-quality care expeditiously. On December 10, 2025, I visited Endeavor Health Care Intermediate Care on Naper Boulevard in Naperville, IL. This was my second visit. I returned for care because I received exceptional care during my first visit. My response concerning my visit on December 10th is WOW, WOW!!!! I received top-notch, high-quality care and services from the second I walked in the door! Once I entered the building, I was greeted by Norma, the receptionist, with a big, warm smile. She set the stage for a warm, nurturing environment. After checking me in, she assured me that I would be seen shortly. She was not kidding! I was called before I could take off my coat and be seated. This was about one minute after check-in. Jackie, the Nurse Technician, was kind and informative as she escorted me to my room and during my initial assessment. Jackie ensured that I was relaxed and did not need anything. Once she was finished, Sandy, the Registered Nurse, entered the room in about three minutes from the time Jackie concluded her initial assessment. This is unbelievable. When Sandy entered the room, she brought in a ray of sunshine! She is a positive, charismatic, caring, and competent nurse. Her skill set and professionalism put me at ease, which made me feel confident that I would once again receive stellar healthcare. Sandy anticipated my questions and managed my expectations as though she could read my mind. Based on my symptoms, she ordered tests. In seconds, those who were required to perform the test appeared. Debbie, the X-ray technician, escorted me for an X-ray with a smile and performed the specific test with care and tenderness. Debbie escorted me back to my room with graciousness. In three minutes, the provider appeared! This was astounding considering that the clinic was busy! When the provider, Godwin Flores, entered the room, he did not disappoint! He further illuminated the room with his smile, care, and concern. He thoroughly examined me, and I could tell that he reviewed my medical record before he entered the room because of his questions, answers, and plan of care for me. Assessing someone's record before evaluating a patient tells you that Godwin Flores is interested in providing the best possible care for his patients. Unfortunately, not all providers do this. I received world-class, second-to-none, seamless care from Endeavor Intermediate Health Care on Naper Boulevard on December 10, 2025. I am simply over the moon about the care and service I received. I was in and out of the clinic in less than 30 minutes. I am a retired Health Care Quality Executive. I know high-quality care when I see and receive it. Hooray to the staff at Endeavor Intermediate Health Care, Naper Boulevard! You are the flagship immediate care clinic for Illinois. There is no one better than you. Take a bow! If you want world-class, seamless healthcare from competent staff, go to Endeavor Intermediate Health Care on Naper Boulevard in Naperville. I could have gone to several other clinics nearby, but they are not like Naper. read less

I've had such great care here. Great care from the kindest providers. Not just ear infections and…read moresore throats, although of course those too. But even more serious issues. Earlier this yr, I was hooked up to an EKG after an Rx I was on sent my heart rate and pulse crazy. I felt I was in very good hands there. A huge comfort because it scared me to death. I'd rate this place a 5 if the waits weren't so insane. I took my daughter for blood work this summer and we were there for more than an hour and a half before we were seen for labs. For labs? I've never waited for more than 20 min anywhere else. Especially puzzling because the waiting room wasn't very full. Don't use this Immediate Care if you're wanting immediate care. It's more "eventually we might get around to you" care. But once you're seen, it's at least great care.

You can get in right away no waiting the problem is the doors are really hard to open and I have a…read morewalker and they sat and watched me fight with the two doors When I got in, they said sorry about those doors Hell complained to management and get them fixed.

My appointment was at 11 AM at the Melrose Park location. I drove 25 miles to their only location…read morethat has an open MRI due to claustrophobia. After waiting in the lobby for 15 minutes, I walked up and said is my tech running late or something? Whereupon she said that yes they are in fact running behind and if I would go in a closed MRI, I could go back right away. I proceeded to tell them that I drove out of my way to Melrose Park as it is the only MRI due to claustrophobia so that was out of the question for me to go on a closed MRI. I was not taken back until 11:37. 37 minutes after my scheduled appointment. Mind you there are several signs around the office stating that if you are late for your appointment time, you will Not be seen. They don't seem to hold themselves to the same standard. There are also several TVs in the waiting room that stress how much their techs care and how they know that it can be a difficult process getting medical imaging and they try to make it as smooth as possible for their patients.. That could not have been any further from the truth for my experience. Not only was there garbage on the floor the bathroom smelled of feces and was dirty but when I was finally taken back to my open MRI, the locker room was falling apart and the open MRI there was fingerprints on it and it wasn't really open at all. All of that, I could've possibly overlooked if the tech was kind and made me feel comfortable. But that never happened. She was rude short with me told me that there was a button I could press and if I did, I would be charged for the full service not through insurance and they would have to stop the entire procedure. When I asked if they had a timer so I could watch the time she sort of snorted looked away and said that she can check in with me and let me know. The timeframe I was originally quoted said it would take about 15 minutes, but she said no more like 35 minutes. When you have claustrophobia and the open MRI isn't open at all, being told that you're going to be in there three times as long as you originally planned for it with no way to watch the time go by is extremely unsettling and couldn't have been any more opposite from their short videos that they blasted at you in the lobby. Overall, I gave the place a D minus, it was dirty they were very late and the tech was extremely rude and thoughtless. Don't go to the Melrose Park Bright lights, MRI location!

Quick appointments, friendly knowledgeable people. Easy to get to , great parking. Highly…read morerecommend.

Would give a zero if I could. Arrived at 0625 for a 0630 appointment. Lights off in lobby. Doors…read morelocked. Not a big deal since I'm early. An employee parks right next to me at 0627 and goes inside. Lights come on. I give her a minute and try the doors at like 0635. Doors locked. I stand out for a bit (20 degree weather) but no one comes to the door. I tried calling both phone numbers listed for the facility but they say the clinic is closed until 0700. I tried the doors a 3rd time at 0642 and finally doors open. The woman at the front (who had parked next to me) was immediately hostile. She says 'the doors are hard to open and just look locked' and 'no one called'. (I tested the doors on the way out, and not only were they easy to open, but automated, so she lied about them being unlocked.) She acknowledges that she saw me standing outside but didn't come to the door. Absolutely rude the rest of check in. If I didn't very much need the MRI I would have left. I felt vulnerable and anxious the rest of the visit, even though the tech was great.

Scheduling was easy but should be online. Hate calling to schedule anything in 2025…read more Check-in and actual imaging was on time and very professional. Not my first rodeo. Once imaging was done, I was handed a cd-rom and told results would be sent to my physicians office. That's where trouble began. CD had a website on it referencing a login and code to view results. No code was provided. Had to call and get it. Nothing sent to my doc. Had to call. Then Rayus only sent their radiologist report and not images. Had to call. We sent it now. Nope... they still only see report. What in the world? You had one job. This is all you do everyday. Its possible the receiving portal is at fault but I doubt it. Had to run the CD over to medical network office to get images uploaded in their system. Not cool. The minor dollars I saved and convenience of the storefront imaging site were wiped away by the waste of my time after the fact. Not sure I can recommend.

Had an MRI there last night. Super nice place, professional friendly staff. Very affordable.read more

I called to find out a price for an MRI if I self paid. No one answered the phone, but almost…read moreimmediately I got a text asking what I needed. I got the impression they did not want to speak to me, only text. I asked for the price of a self pay knee MRI and they told me $375 with no contrast and offered no other information. My doctor ordered the MRI and I was lucky enough to get an appointment for the next day which was great. However, my doctor's office sent it through my insurance for approval. The facility charged $1926 to my insurance and with the discount my portion is $525. I called to ask if I could just pay the self pay amount and I was told I needed to pay that at the time of the appointment. Once insurance is involved they get an outside company and I have to pay the significantly higher amount. The person who texted me with the price information should have told me that and I would have just paid upfront and not gotten insurance involved. Also, the day of my appointment there were several young women working at the front desk who seemed a lot more interested in chatting than helping patients. A couple acted annoyed by having to help patients. After my MRI I told them I needed a disc. I sat for 15 minutes waiting for my disc. I finally asked about it and it was done and sitting in the machine waiting. The woman who actually did the MRI was friendly and explained everything which was great.

Unfortunately, I can't actually review their services. I made an appointment for an MRI over 2…read moreweeks out, the orders were sent before they would schedule with appointment, so they HAD the orders from the doctors. The day before the appointment the radiology tech called to cancel my appointment because they don't do the tests on the orders from the doctor. I'm unsure why the appointment was even made given they reviewed the order at the time I made the appointment. It made things very tough because I had a date for surgery and surgeon needed to review the images to make a plan.