Ordered Internet service twice. The first time the technician never showed up. I waited all day and…read morereceived a message saying I was not home. I reorder service AGAIN, and guess what? The technician never showed. Good luck with customer service... they're exceptionally rude and don't comprehend what you're saying.

Do Not Use This Company! They set up my internet and everything was working fine - then it just…read morestopped. When I reached out they said there was an internal error and someone turned off my internet!? What??? I asked them to turn it back on. They then made me wait over a week to send someone back out to "turn it on" - We still did not have working internet. This company is by far the worse company I've ever worked with. My other home I've had AT&T for 10 years and never had an issue... Barely had Centurylink for 6 months. I cancelled and going with Mediacom that just came into the neighborhood.

After receiving our most recent billing statement for basic cable and internet service, we decided…read more$250/month was outrageous and not worth the cost going forward. I contacted customer service and the very friendly and helpful representative was able to drop our basic cable and set us up on an internet only plan. Our wifi modem was out of date, so she found a nearby store where we could pick one up when we dropped off the old modem and cable boxes. She gave me the store hours as well, which leads me to the review of this particular store. We walked in and were greeted by a man at a podium checking people in. I told him why we were there and he put me on the list. There were about 3 people ahead of me. They had about 4 employees helping customers, so the waiting was only about 10-15 minutes. Not too bad for a Saturday morning. My transaction only took about 5 minutes. The employee, I think his name was Austin, was helpful and efficient. He was able to get me the updated modem I needed for our new plan, and we were on our way. Once back home, we set up the new modem. It was fairly simple through the Ixfinity app. The customer service representative suggested we set up the new modem with our old modem name and password so all our current devices would reconnect automatically. That was a genius suggestion! Everything reconnected with no issues. We are all set up and don't miss our basic cable one bit! Nowadays we stream most everything we watch, so we'll be enjoying the extra $150/month in savings. I'm giving them 4/5 stars because I think their basic cable prices are absolutely ridiculous, especially with all the streaming apps available now, some even offered for free! I was happy with their customer service personnel though.

Bad experience at the Hazel Dell store. I am a disabled senior in pain all the time due to advanced…read moreosteoarthritis & chronic lumbar pain. I've had xfinity mobile for 5 yrs with few problems until this week. The mobile data stopped connecting. I didn't realize it until I was away from home & google maps couldn't connect. It caused me to miss a medical appt & reschedule. I then went to the Xfinity Hazel Dell store and witnessed the rudest employees I've ever seen. Another senior in the store was yelled at by a female employee and the person taking names never kept track and other employees were asking customers who was next like we knew or something. I finally was waited on by a young guy who took my phone & changed settings, handed it back to me and said it's working now. It isn't, and not only that, they did something so the phone doesn't work either. I can't make or receive calls though it worked fine until the store got hold of it. Exhausted and in pain when I got home I connected via broadband and chatted with xfinity yet again to no avail. They are clueless. The store did something so the phone doesn't work. Carriers do this to try to get customers to buy new phones. That just makes customers change carriers. I finally told chat I'm switching carriers, then a minute later broadband disconnected. I reset it and it's back up but there's no excuse for this. This is a store with a bunch of rude employees & incompetent employees who think it's funny to make the lives of seniors more painful than they already are. They know nothing of kindness and treating others how you'd like to be treated. I've emailed corporate as I'm disabled I'm supposed to have connection 24/7 so I have corporate contacts. That store should be shut down & all those employees fired. If I have to buy a new phone, it will be from a different carrier.

Amazing guys! I switched from Comcast (I know, the bar was low) and could not be happier! They…read morewere super fast (1 day) with free connection and very low device rent... they even give me an amazon link to buy the same wifi router they use if I wanted to save money. Their speeds and rates are unparallel. No bandwidth throttling etc. They also installed a powered antenna on my apartment's roof (I live in hillsboro, or) so I got crisp HD local tv channels for free.

I had a very bad experience with this DSI internet service…read more As of now after a month, DSI could not fixed the problem that keeping me login to the internet every day. Service person came to my place three times and can't resolve the issue. There was a weekend that I lost all of my work and productivity. Good luck with you if you don't have the problem like me. I'm canceling this DSI internet and go with better internet provider.

Today, I called twice. They say they will return my call and it never happened…read more They merged comcast with Xfinity. Now I can't get email on my iPhone for months! They are avoiding customers. The only way Zi can get my email is to google and look for Xfinity to sign then I can get my email on my computer! They are not speaking the truth that they are having issues that they can't solve!

Not only are they attempting to charge me for service never requested and never received, they…read moreturned me into a collection agency which affected my credit score. When I disputed the charge it was removed the same day without question. 2 days ago another collection agency called on the exact same issue. I disputed it with them, and since the xfinity agent assured me the charge no longer existed after the last go around, I spent HOURS on the phone trying to fix this. Still no joy. Simply said, I loathe xfinity. The "past due" charge on the non-existent account is over $200. They have offered to give me a credit on the bill of FIVE CENTS. Not acceptable.

Following the very positive Yelp reviews, I contacted Christian to set up my ISP. He was great on…read morethe phone and said he would send an email with the details we discussed, and we set an appointment for installation. After the email failed to arrive,I called on 3 occasions to ask the status, left messages, but never heard back. Needless to say, on "installation day," I wasted 4 hours waiting for the service person to come by. Hopefully, I was just the unlucky one. Lost no money, but wasted time and it was a pretty big inconvenience. I hope you have better luck!

My husband and I had been using T Mobile hotspot for internet, but streaming tv shows and movies…read moreused too much data to continue to do that. We REALLY didn't want to deal with Comcast, our only option. Christian set us up with Comcast and delivered a modem at a very fair price. No charge for his services. Highly recommended.

After moving to Portland, we hired Don to install our large-screen television and speakers. I…read morecouldn't recommend him more highly. He is knowledgeable, professional and answered all of our questions. When we encountered a problem (our fault) after he left, he returned the next morning to fix it. He is a pleasure to do business with.

I just learned that every time you do anything with diretv and they revise your billing statement,…read morein the fine print near the bottom is a statement indicating that you extended your contract for 24 months and if you cancel service you will be charged a fee.

Fiber optics equal 5gb but 1G is much better if you are streaming. Especially when you have routers…read morehave 8 - 10 devices WiFi connections

I was looking to drop my expensive cable provider for a smaller local company…read more When I called this company I got a high pressure sales pitch to sign up today. When I told him I wanted to call around and compare prices, he hung up on me ! I don't care what the price is now, I'd never do business with this company!

Dish is absolutely terrible. I called to set up my account and told them that literally the only…read morechannels I wanted were the ESPN channels in HD. So they sold me the package and sent a guy to my place to set me up. Upon his arrival he informed me that I was only receiving an SD receiver so I would not be able to view any of my HD channels that I had paid for. Why would dish sell me HD channels but not tell me I wouldn't be able to view them? So I had to call and sort it out, and pay $100 to upgrade to an HD receiver. They sent a guy out to upgrade my receiver. Once I had the HD receiver I discovered that I didn't have any ESPN channels in HD. Dish had flat out lies to me and told me they were in my package when they were not. So I had to call in again and increase my monthly payments just to get the channels I was originally promised.