Little Neck Optical is super courteous, helpful and professional. The receptionist is so friendly…read morewhile the Optometrist was more than patient explaining all my options for both contact lens and glasses. I applaud such a fine business and you definitely have a customer for good.

This business location is relatively new (maybe a few months old), but we came here recently as we…read morewere seeking a new optometrist. It's always a good sign when you call and can get a hold of a live person over the phone. That was the first draw in. When our appointment came up, we were greeted by friendly staff. The store is bright and inviting, but smaller than the last eyeglass supply store (a larger chain) we'd gone to. The selection of eyeglasses are limited to pricier designer frames, but upon inquiring, I was told that they have affordable (read: frames covered by insurance) available upon request, it just hasn't been put up on display yet. Plus, it was nice to see there were some refreshments and a clean bathroom available while we waited. Most importantly, this store was CLEAN-- there ample hand-sani at the ready, plus signs they clean their display frames between customers. Once the initial paperwork was done, the rest of our service was expedient. We were taken to a room for pre-testing, and then soon after met with the doctor. He answered all our questions, and never pressured us into buying lenses/frames. While this is a smaller store, the doctor has another office in NJ where he can check his inventory should there be something specific you want. Hope this location does well, it's good to have options other than large chain optical stores.

The optician is nasty, rude and dismissive. Many other places to go where maybe you'd be welcome…read more Stay away.

Very Professional and Personable service!! Very much…read moreHappier with "New Owners" and Management... Will definitely refer and recommend going forward. Staff goes above and beyond to service patients and customers with the most warm and welcoming demeanor. Vasi is the lady who will service you and consult you to find the desired eye wear that will "represent "You", along with fulfilling your eyewear needs so you feel and look your best!

My daughter started seeing Dr. Sheth last October of 2024. She came here for a comprehensive eye…read moreexam and ultimately opted for Ortho-K (overnight contact lenses to temporarily reshape the cornea, allowing clear daytime vision without glasses or contacts). Fast forward to December 2025, she is on to her second pair (loves it). Dr. Sheth & Dr. Rosa, the technicians & receptionists esp. Jennifer, are all absolutely amazing. The whole team is so friendly, helpful, caring, welcoming and incredibly kindhearted. We couldn't have asked for a better experience. They also sell glasses at this location and very kid-friendly too unlike at OCLI. Definitely recommend NSOG for all your ophthalmic needs!

Everyone here was very nice to me and treated me with patience and very professional. They make…read moresure they check your eyes completely and they have everything needed to make sure you are well taken care of and get the best care possible. Definitely a place I recommend and will be going there all the time when I have issues with my eyes

I'm new to this office, but was extremely pleased with Dominick, staff and my new glasses! Thx.read more

Always pleasant, professional and friendly. Dominic always goes above and beyond for his customers…read more He is patient and has fair prices. Staff is always top notch! During this covid pandemic you can be absolutely sure you are in good hands. Place is clean, sanitized and everyone in masks. If you haven't used Val Optical give them a try and you will be a forever customer POPP Family East Rockaway

I have been coming to this vision center for several years now and honestly don't have any…read morecomplaints. The doctor is very thorough with the exam and makes sure you are comfortable through the whole appointment. She explains everything very well and is very nice. The girls behind the counter that assist with the glasses selection are very nice and are very patient. They were also very helpful in filling out all paperwork for insurance reimbursement. They do have a large selection of glasses that are included with your insurance which is great. Will be coming here for all my future appointments.

I was looking for a place to get some prescription sunglasses…read more I came in at the time of my appointment and was seen right away. Everyone that works there is super nice and friendly. They made me feel very welcomed. The girl that helped me with my selection was super helpful without being pushy. I ended up getting a great pair of sunglasses and they were ready in 4 days!

Great Customer service! I started going here during the pandemic....try to support black businesses…read morein my area. My husband and I are new customers we now get out contacts from J&J.

Excellent customer service and very personable. I brought my 4 year old twins here and they loved…read morewoman owner who assisted us. She was very patient with them as they're very energetic as any 4 year old and help us find the perfect pair of glasses for them. It was meant for us to go there as her mother in law and mother in laws sister are twins as well. I highly recommend anyone to go here. I rather here than any chain eye stores as this was the best service I received.

I had a very disturbing and unacceptable experience at East West Optical. My family and I came in…read morewith four valid union vision vouchers. We were told these vouchers would cover a contact lens eye exam, contact lenses, and that any remaining balance could be used toward sunglasses. I scheduled an appointment, but it was canceled the day before because they said no doctor was available. I rescheduled for the following week and made it clear this appointment was urgent because I was leaving for vacation the next day. When I arrived, a bald male employee immediately became hostile and disrespectful. He raised his voice, spoke in a degrading manner, and yelled at both me and my father in front of other customers. He refused to listen or explain anything and stated he did not want to deal with us. He then denied all services. At that point, the vouchers had already been redeemed and had expired, meaning the business kept the full value while providing no eye exam, no contact lenses, and no sunglasses. Attempting to return expired vouchers was not a solution, as they could no longer be used elsewhere. This experience felt dishonest, abusive, and completely unprofessional, especially given that this involves healthcare and vision services. I strongly recommend going elsewhere if you value transparency, respect, and ethical treatment. $600

Love this place always very attentive to me and definitely got some good guidance here. Def…read morerecommend

Very friendly staff and nice selection of glasses. Sabrina explained my insurance and benefits…read moreclearly and is very sweet. Jeannette is awesome, she helped me select the perfect pair of frames and was super patient and knowledgeable. Reasonable prices and worked with my insurance

The optometrist working Sundays is incompetent. She made two errors on the contacts RX which…read moredelayed ordering them. Hopefully she does better with prescribing glasses.