Frank provided the best service I have ever had with a tv installation company . He came to my…read morehouse the day I phoned him, assessed the situation and understood the problem I was having because of the thick walls. He came back the next day- a Saturday- and I had tv service that night. The Internet folks are coming this week. He was polite and hardworking. A real gentleman who knows his business. I cannot recommend him enough.

I called on a Saturday morning about internet options for were we live not many companies work out…read morehere and frank was very patient asked questions to understand my needs and get me the best option for me and my family i was unsure about what to do and i told him i would call back well things ran across and by the time i realized it was 9:30 pm so didn't get to call and schedule , so i called Monday morning same great customer service call with a smile and made an appointment so fast and easy before i knew it frank had given me same-day appointment so we could enjoy the services as soon as possible and that why i highly recommend FRANKS SATELLITE SERVICE their customers are top of mind #1 priority so give them a call they will take great care of you !! from great customer service to the cleanliness of their work ! 5 STAR SERVICE

My husband and I went in to get a SIM card/fix an issue with his phone, which turned out to be much…read moremore difficult because of an error made by the agent I chatted with prior to our store visit. We did have to wait awhile to get help, but we were very impressed with the two employees that helped us (I believe one was the manager--Reece). They were extremely patient and friendly as they helped us for over an hour trying to straighten out the problem!

Returning some cable boxes for my folks. I was checked in at the front door Apple store style and…read morewas told it would be a short wait. There were several others before me but there were plenty of places to sit so I didn't mind. The store was clean and nicely laid out but I didn't have much time to admire it as a few minutes later I was called and after an easy return process I was free to go speeding off to run other errands.

The quality of their equipment is awful (we've replaced everything at least 20 times in the last 22…read moreyears that we've had their service. Their service tech's are good , but even they have doubts about the company they work for. The monthly fees are ridiculous and their cancellation process and fees are outrageous. Every time a piece of equipment would 'fail', we would be without TV for a couple weeks and they refused to reduce our rate for that month. 22 years of highway robbery and mental anguish is NOT WORTH IT!!!! Just say NO!

I signed up for the Sling TV free trial. Very disappointing. Will not work with Chromecast…read more Constant breakdowns in the live streaming. They cannot provide a viewing experience without frustrating interruptions.

Needed internet asap amd Sparklight came through. Called with an emergency on Saturday evening and…read morewas able to get service by Monday morning! Amazing customer service and was willing to do whatever it took to get us back upand running!

Very happy! Was dissatisfied with slooooww internet we had with Starlink, so talked with Elias at…read moreRio Rancho Sparklight office. He offered faster internet at a better price, so we said yes! Elias was so patient, so pleasant, so competent, understanding our particular needs. There was no high pressure and no BS, just the facts. Installation was great, and our internet is super fast, as promised. Way to go Sparklight and Elias!

Customer service! Trying to cancel my services which are no longer needed. They have given me the…read morerunaround about a PIN that I don't have, therefore refusing to cancel my services. They are a terrible company to deal with making feel like i'm a hostage of their company.

Dish could not provide consistent service. We tried with technical support many times. Requested to…read morecancel contract due to non-performance. They still charged $524.00 after first 30 days of service after failing to perform. At the same time, I turned off autopay and removed payment to pay out the balance over a few months. Dish charged the full amount without authorization. This company is desperate for cash and cuts corners in which they cannot deliver consistent service. Also their User Interface is the worst. Ridiculously redundant and slow.

They don't provide security for their Internet and when you call him and ask him about it, they…read moretell you you have to take care of that yourself

EVERYTHING! The WORST service E-V-E-R!!!! You get 0 stars (I'm FORCED to give a star)! My phone…read moreline has been down going on 3 WEEKS! I will sue them if they don't get it back up and running. The ONLY reason I have a landline is because my cel service doesn't work and I need SOMETHING in case of EMERGENCY! I just got out of the hospital from MAJOR surgery. If something happens while I'm home trying to recover, you can bet I will sue Century Link up the Ying Yang!

Nice staff, knowledgeable, eager to help, I did not have to wait for long to be attended to, and…read moredid not have to ask any extra questions.

Xfinity has the worst WIFI. I would suggest any other network. The manager was extremely…read moreunprofessional and is a major reason why I won't go back to this network.