Great service! I worked with Ruben and Ella, and they were both super patient in answering all my…read morequestions and really helpful in locating old files in their archives (which I really appreciated). I had some giclée prints done, and everything was ready quickly. Overall, a smooth and easy experience -- I'd definitely come back.

Great customer service. They do top notch work, from fine art printing and photography to layout…read more I've been really pleased with all the projects they've helped me with

Friday night I realized that not too many imaging printers are open on the weekend…read more Uh-Oh. Found this place on yelp and had a stress free experience... Rollled in Saturday morning hoping to get my head shots STAT before my Monday morning audition. Walked out 30 minutes later with GREAT looking head shots thanks to the quick and courteous professionalism from Wendy. THANK YOU PIXELS! Highly recommended!

The prints Wendy and her team made for my fine art photography school final were absolutely…read moreamazing, and done for a very inexpensive price. I've received many compliments because of these prints. This place is fantastic. All I had to do was upload my photos and they were done an hour later. I can't recommend this place enough. Wendy, thank you so much for your terrific work!

Jack and Johnny were truly wonderful to work with. I lost my brother in February and needed to have…read morephotos scanned quickly for his memorial service in early March. They handled everything with such kindness and care, not just toward me, but toward the photos as well, keeping everything carefully organized. They went above and beyond to meet my tight deadline, which meant so much during such a difficult time. I will be forever grateful to both of them for their compassion and professionalism.

Thrilled that I found Jack and Home Archive. Found a box of slides from the 60s and 70s in my…read moremother's garage and took them to Jack. 10 days later I had a thumb drive with excellent digital files of each image and all done for a very reasonable price. I will not hesitate to return with all future photo scanning needs. Thanks Jack!

I was referred to this place from another company I called regarding photo slides development so…read moreI'm super happy and excited to see what surprise is in store for me with pics! Jordan was very nice and helpful. Color slides were $3 dollars each and the disposable camera was about $20. Very professional place and looking forward to seeing what took me so long to develop. I hope it's a good surprise and not one I've been avoiding. The disposable was found after two decades of being in a box.....lol!!

Over the years The Icon has gone downhill faster than any other film/printing lab in all of LA…read more I've been a full-time photographer for almost 2 decades and have solely gone to The Icon for all of my film development, scanning and printing services. I've sent countless other photographers and producers here. I and am so disappointed to say that their production quality and customer service has become so poor, I've finally thrown in the towel and will never return. Some of the issues I've encountered in the last two years: Numerous rolls damaged in their processor or scanning workflow, prints lost in the shuffle or never delivered on time, and zero communication from their "customer service representatives". The recent fast employee turnover rate comes to no surprise as no one seems to know what they're doing anymore. The majority of staff are all suddenly under 25 years old and there's a "new technician" or counter clerk every week I go in. Just yesterday a man named "Aaron" called me (claiming to be one of the owners, when I personally know the owner Ramesh and Rathin) and tried to solve a problem we were having with some prints. He was completely incompetent and lied about his position at The Icon. With love and respect, I hope they get it back together one day but if you have any care whatsoever about your film, prints or customer service, save yourself the time and money and go literally anywhere else.

Very helpful and great prices. Printing job turned out great and turnover was VERY fast! Would…read morerecommend.

The quality these people have is superb. At the age that printing has become mostly digital , just…read morelike the early days of digital photography , the quality of printing in low volumes in general has gone down. Working with these people at least we know the quality is S good as it gets.

This is the first report on Authorized Camera Repair (ACR) so it should be written without…read moreprejudice or malice. Let me start by setting the background: After going to Simon's Camera and being told that my fairly new SLR needed to be shipped back to the manufacturer for repair I started looking at other shops because this didn't sound correct. I called ACR and was given a chatty direct explanation of how the system works: Most Camera shops do not do their own repairs - they send them out and mark up their vendor's work. According to the gentlemen at the counter many local stores send cameras to him. So I went to Simon's, got my camera, took it ACR and paid the $10 fee to take a look. Side note: Simon's had tried to charge me $20 just for shipping! After having the camera for only 2 days i called the shop and was told after running extensive tests there was nothing wrong with my camera (works perfect) no extra charge would be assessed - I can only imagine had Simon's serviced my camera it would have been "a major part" at 100 bucks + labor. This store is honest and knows its stuff. Go there if your camera is broken. Having said that (Curb your Enthusiasm reference), the gentlemen working there needs some serious customer service training. It's probably his establishment and he has been tucked away there for years but he is quick tempered and forceful with his verbal transactions often cutting the customer off and speaking to them in an unknowingly condescending way. Which, I guess, sometimes is all find and dandy if you just want it done right. ACR is recommended, bring your thick skin. JG

I'd like to start off saying that the repair shop is not on site and its cash only.The shop is at…read morea seperate location so if you decide not to get your gear repaired you'd have to wait a few days before u can get it back. I thought that detail was important enough to be mentioned first. Anyway, I brought 2 flashes over for repair on Friday(11-13). Tom was about to close shop but he was nice enough to wait for me to bring my gear in. Tom is very pleasant, very chatty. Paid $10 cash for each flash to get his tech to look at it. Great start, was definitely seeing where his high ratings were coming from. He asked me to call him wednesday the following week(11-16). Called wednesday, gave him my ticket number and he said hey, one flash is repairable - $84 - and he'll have his guy take the parts out of the 2nd flash to get it to work. I say thats fine, kindly have his guy put the 2nd flash together so i wont have a bag of flash "parts". I was thinking maybe i can bring the 2nd flash somewhere else and get them to repair it and i dont think anyone will want to repair a "bag of flash parts" . He said it would be double labor , if his guy had to put it back together. In my head im going. $84+$20=$104 and ill end up with one working flash and a "bag of flash parts". I decide to just not get them repaired there so i ask him to just have his guy put the flashes back the way they were, and ill get them repaired elsewhere. He's like ok, but i wont get the flashes back until Friday (11-18). fine. A few minutes later he calls saying hey... I talked to the guy and he says he'll try to put it back together. At this point im already a bit agitated but I give him credit for going the extra mile. I give him the go ahead to just fix the flash and get it over with. He tells me to call Tuesday(11-22) At this point i hop online, buy an SB-600 off craigslist for $150bucks, and get my instant gratification. So. $104 for a repaired flash using parts from my 2nd flash and over 2 weeks of waiting... or $150 of instant gratification ($200-$250 for a brand new one that you get in 3-5 business days). You be the judge. He certainly gets points for being a good businessman, just isn't practical for my particular situation. I'd love to give him a high mark but im just not happy with the all in all experience.Of course, this may be a totally different story if he was repairing a $5000 camera body for a few hundred bucks. UPDATE: March 03, 2012 So the repaired flash stopped working again with the exact same symptoms. Turns out that the fix was a $7 Flash tube replacement from Nikon and about 30mins-1 hour of soldering. His tech who took the flash apart previously also did a bang-up job of putting it back together. he actually melted some mounts trying to get to one end of the flash tube and the rubber bands holding the tube and the wires werent properly guided back cleanly. The tech also apparently "didnt have enough time" to put the 2nd flash together so i found loose parts and screws in it when I took it apart to move the flash tube

The worst experience I've ever had in my 22 years in business! This is only the 2nd time I give a…read morenegative review. This print shop CANNOT SUPPORT a B2B business! Completely unprofessional and unreliable!!! I went to them to have my client's brochure printed for a trade show out of town, which is time sensitive. I sent them an old design to get a quote. A few days later, after my client agreed on the price, I sent them the new design labeled FINAL. They never quoted me the shipping fees, although I asked repeatedly how it would be delivered. Couple days later, only after I inquired when it will be done, I was told there would be a $75 shipping fee! Then I was given 2 hours to pay the balance before UPS pick up in a text. I was in meetings all afternoon and missed that deadline. And thank God I missed that deadline and it wasn't shipped. When I showed up the next day to pick up, I almost had a heart attack! They printed the old design! Can you imagine the look on my client's face if they were to receive the wrong brochure the day before they leave town for the trade show? When I questioned them about it, they completely refused to admit it was their mistake and called me names! If that's the kind of print shop you want to work with, go ahead!

I love this group!!! Professional, friendly and did a remarkable job. Very fair pricing too!read more

I had an excellent experience with Lonnie and transfer Ninjas. I had some old reel-to-reel tapes of…read moremy mom and dad's band from the 60s and 70s to be transferred and digitized. Lonnie and his team went above and beyond each day to quickly and accurately make sure my transfers were moving right along. Such a value for the amazing service Lonnie and his team provided. I will always the professionalism with which Lonnie treated our dear sentimental old recordings, and the speed and accuracy with which his team worked. His team encountered some hurdles along the way, but they delivered above and beyond. Can't say enough about these guys and gals - they're quite simply the best. Great value, highly recommended thank you for saving our heirloom recordings!

I had an excellent experience with Transfer Ninjas. I sent in a request form online and heard back…read morewithin the hour. Within 2 weeks, I had my VHS tapes converted to a hard drive. Lonnie went above & beyond in his customer service, and kept in close communication on the status. He also researched the specific format I needed for my editing software. I would absolutely recommend Transfer Ninjas to anyone looking for VHS transfers.