I had a recent experience at this store that left me feeling very uncomfortable, and I'm curious if…read moreothers have experienced something similar. I visited with my husband to purchase an item that I had already planned to buy and had the cash for. While I was the one asking questions and making the purchasing decision, the employee consistently directed conversation and responses toward my husband instead of me. Even after my husband clearly stated that I was the customer handling the transaction, I still wasn't addressed directly. It did feel dismissive and not aligned with good customer service. As a customer, I think it's important to be acknowledged and spoken to directly--especially when asking questions and making a purchase. I didn't purchase the item I wanted directly due to this man's behavior.

My wife and I were both in our 60s stop by here yesterday for a new home computer and we were given…read morea lot of help and extra help on which system to buy and also once we had the data switched over from our old system on how to access the different programs that we were familiar with. We would highly recommend Micro Center

Well I've given them plenty of chances to earn my business. Did a show room visit. Was looking to…read moreput a golf simulator in my house. Jason came out April 18th to do measurements and get me a quote and design put together. It's June 25th now. I told him no rush, however I texted him to check in last month (May 2025). He said he emailed me the quote and design. I told him I didn't get it and maybe it went to my spam (which would be weird because we've exchanged emails before). Texted 3 times since then and sent an email. Crickets. Guess they don't like money ‍ Might've actually done a good job but they don't get that chance now. Ignoring potential customers is literally the epitome of bad business practices.

We put in an audio/video system including outdoor cameras, whole home audio, and "one remote that…read morecontrols all" about 3 years ago. It was extremely expensive, and now the remote doesn't work so none of the system can be accessed. There is a camera out, and we can't connect to the audio system from our phones because it now says we need a subscription to connect. No one answers the phone number any longer. Really?!??!

It has been just a week since I updated my review of Best Buy based upon my misadventures buying a…read morerefrigerator from them followed by purchasing haul away and installation services. While I had no plans to update my review, as the experience has finally wound down I decided it was appropriate to write a review based upon the entire process now that my old refrigerator is, in fact, hauled away and my new refrigerator is kinda sorta installed. As I'd noted, I'd had a poor experience eight years ago and since then have sworn off Best Buy despite an affection for the company from an experience interviewing with them many years ago. My refrigerator died not long before Labor Day. I'd never had to deal with replacing an appliance. However, I needed to get done fairly quickly since food was going bad and so were some medicines. I looked around. My space in my home isn't the greatest and dimensions had to really be just right. That wasn't an easy task. I checked quite a few places. Best Buy was having Labor Day specials and I found a fairly simple fridge at a great price. I ordered it as it had nearly perfect dimensions for my space. I scheduled delivery and opted for the install and haul away package. So far, so good. The first attempt at haul away/install occurred over Labor Day weekend on Saturday. I received advance texts with clear directions on what to do prior to their arrival. They gave me a window of time a couple days from when I placed the order. They arrived on time. The unfortunate part begins with the discovery that the dead fridge was hooked into my waterline underneath my kitchen sink. Apparently, Best Buy drivers are not allowed to disconnect what takes about five minutes. We discussed options and it was agreed that I would call them to set up a revisit. Within the hour, I had the disconnect done and called to schedule a new time. They said I couldn't do it. Despite being told to do exactly this, I was told I had to wait until the end of their shift so that the lack of installation/haul away was in the system. I was literally still within my delivery time. Never mind that one rep had already called me about it. So, I was stuck with spoiled foods and spoiling medications. So frustrating. So simple to fix. I had the fridge ready to for hook-up, I had the old fridge ready to be hauled away. Instead, I had to wait and buy the time I was able to actually put the revisit in motion only the 3rd was available (I was even off an extra day on the 2nd, however, by that point it was clear they didn't care about me, my meds, my fridge, or anything but their bottom line. After an afternoon spent trying to get things arranged, my frustrations boiled over. I came close to simply canceling haul away/install and arranging for another person to do it. I came close to returning it. I finally rescheduled for today, my next day off. I received the same reminder call. I asked them to make sure to send the manual (they actually did. Yay.). The delivery team was here on time in my window of 1-5pm (they actually arrived around 1:20pm and called 10 minutes away). Another fun catch: In addition to being unable to disconnect a refrigerator from water, they also cannot reverse the hinge on a reversible hinge (which I needed for my wheelchair). So, if you're keeping score. Install and haul away is a waste of time and money. Don't use it. They have all kinds of limits that are not in writing and I've yet to experience anyone interested in actually helping. If you've read my reviews, you know I lean positive. Out of 1800+ reviews, I have about 16 1-star reviews. This is easily one of the worst retail experiences I've had and undoubtedly the end of my relationship with Best Buy. There's not a chance I will use them again. As I told their social media, even after the initial issues there was a great chance of fixing the problem and helping me feel good about it. Best Buy failed at every point and, worse to me, never seemed to care. Best Buy? Bye-bye.

Do not buy electronics from here, they will not last more than a few years and they will not…read morereplace it - even if you have the original receipt and method of payment.

I went to Best Buy to find a home router that would boost my WiFi signal. The store is packed with…read morean overwhelming number of options that are priced from low to high. A clerk connected me with Kia, who was knowledgeable and helpful. She listened to my issues and asked questions. She offered suggestions to raise with my service provider before purchasing a new router (which i did). This was the best customer service that I have had anywhere in a long time. i'll be returning after I solve my provider issues.

Terrible customer service service at this location. I realize they get busy at times, but not a…read moresingle acknowledgement from the employees. We were supposed to have a phone activated, the guy didn't try to help. Only Joe was nice.

Clean and tidy Target. This location was pristine. The employees were friendly. I wished my nearest…read moreTarget (East Carmel at Greyhound Pass) was this spotless--- they need to take notes).

Called Target stores in West Carmel and Nora Plaza Indiana to find out if the store carried a…read moreproduct I wanted to buy and pick up. Automated system sent me to Customer Service . Phone rang numerous times before it dropped my call without even asking for my name or phone number. After trying each location three times I quit. I wonder if managers and major stockholders care.

Best Buy as a company has become a better show room than retail location. You go in, look at what…read moreyou want, then go buy it from somewhere reasonably priced. This location is worse than many. Staff tend towards rude and, as far as I can tell, zero women work here. Don't go in if you want to buy something.

Very unwelcoming staff…read more When needing help the staff scattered. Pretty sure it was because of my race.

These guys have the goods, they specialize in Car Audio but pretty much have it all... Back up…read morecameras, Bluetooth connections, in car monitors, etc. I went in because I have a 2008 Silverado ext cab and I wanted a better sound. I have been wanting some Boston Accoustic speakers for years and this was the only place in Indy who had them. They hooked up up with all replacement Boston Speakers. They also added Dynomat which by the way... I will never ever again add a speaker without it. They installed a DVD Headunit with a Alpine head unit power pack amp. I have a sytem that doesnt have a sub in it but you couldnt tell by the sound it! It rocks!! If I put in a movie it sounds movie theatre quality. O, by the way the radio they installed also had blue tooth calling. When I make calls people cant even tell. the installation process was tottally professional. Clean and neat, the blue tooth mic placed perfectly. The staff was very good, very helpful and very knowledgable. I wouldnt recommend getting a stereo install anywhere else. I made the mistake of going to Best Buy first, dont make the same mistake as me.

Put in a very nice sound system in my Cadillac that was a great price and great service. Recently…read moregot rid of the Cadillac and brought my equipment back in and took care of me and gave me some money back. Going to go back and get some tints and would highly recommend these guys. Josh (I believe is the owner ) will take good care of you.

Co was very helpful and knowledgeable with any questions or concerns I had. Store is very clean and…read moreall staff I encountered were great.

Best 5G experience out of any carrier hands down and significantly improved overall network over…read morethe past years. You also can't beat the value they offer and bring compared to the others.

Hands down one of the most beautiful and well appointed targets we have ever seen. This one is even…read morebetter than my favorite one in California lol It's gigantic and so bright clean and everything is laid out perfectly. Great spaces and displays, and even enough room in between everything to move about which is so important!!!

Boy is this a busy Target…read more.. Getting in and out was a nightmare, parking was rough, and the inside was crowded. I was able to find the essentials I needed for my baby, but the experience was not pleasant at all.

Sam and Avery were amazing! CPR provides the best customer service and support for all of our out…read moreof warranty phone repairs, replacements and new phone accessories. We won't go anywhere else. Just ordered three new phone cases and screen savers for our new iPhone 16's and a Samsung Galaxy s25 Ultra. If we need anything else we will be back. So nice having a reliable business like CPR to count on.

Avery did a great job! I walked out in minutes with a fixed phone. My son goes here all the time…read more Less expensive than I anticipated.