Dustin is a very competent computer repair technician. Both…read morenow are working better than ever!

I have received computer repair services at Ready Set Repair multiple times over the last few…read moreyears. The service and experience was always great! Unfortunately, purchasing a refurbished lab top from them was a different experience. After taking my previous laptop in for service and learning it was fried, I decided to purchase a refurbished laptop from them. I figured it was safe since my previous service experiences had been positive and I had never felt like I was being ripped off. After a sleazy sales pitch, I purchased a refurbished Dell laptop for around $600. I have had refurbished computers in the past and have never had an issue with them. This Dell, however, is the worst machine I have ever had. It is, by far, the slowest computer I have ever used and it does not maintain a charge. I have to have it plugged in at all times while I am using it. Might as well be a desktop from the mid 90s. It is an extremely frustrating machine to use. Soon after losing $600 on this pile of junk, I notified Ready Set Repair of its issues via their online portal. I never received a response. I will not be going back to Ready Set Repair for services, sales, or anything else. I do not recommend them and advise anyone seeking their products or services to be wary of untrustworthy sleazy schmoozers. Gross.

Temporary 4-star, I'll explain…read more I've been using cox for two years now. I started a service line at address 1, on a fantastic promotion they were running. As of October, this year, I acquired address 2. Cox has been great to me so far, so I started a SEPERATE line at address 2 (using yet another amazing promotion). Up to this point I am now moving out of address 1. I saw on the website that we can transfer service to a roommate (which I have at address 1). Called them up, took a few tries, but eventually got WHAT I THOUGHT (and made sure to check) was address 1 disconnected and switched to the roommate. Went into my cox account to learn they switched ADDRESS 2, taking me out of my newly started promotion and still having me associated to address 1. With how long this has been taking and for it to mess up this bad, I am PISSED. Drove to COX on Campbell, took a couple breaths before I walked, and laid it out for Roxy (employee I was chatting with). Super calm, cordial conversation. And that's where we are at with 4 stars. Online COX customer service needs some serious work (i will avoid using it again). In-person, COX is amazing, super kind employees at every location I have been at, and really are looking to help. My case is still in process, but up to this point COX on campbell has been a 5-star experience with how my situation is being handled. It will be a certified 5 if they can satisfy this case. Thank you Roxy, and I sooo deeply apologize that you got all this thrown at you. (#Frank, you don't go unnoticed, neither does the DJ)

Amazing service! This location opened less than a month ago and is a more central location. The…read moreassociates were friendly and were able to match the deal I found online and provided a better discount. Took less than 5 minutes to finalize the offer.

reached out via Facebook marketplace listing to inquire about phones they had available. The post…read morebelonged to a female named Mags - she was completely useless with providing information and her customer service was absolutely lacking. I was in the market for a new phone but at this point I'd rather pay full price to my phone carrier to spend a penny at an established with poor customer service and zero regard for their customers. Very disappointing.

Brandon, the owner of the Phone Repair Hub, is terrific. He replaced a battery for my iPhone 13 for…read morea reasonable price and showed me how to deal with some technical issues for free. He couldn't be nice or more knowledgeable. Pat r

Let me start this review by saying I loath upgrading phones. It's probably why I had the iPhone XS…read moreMax for almost 7 years! Hey, if it's not broke, no need to fix it. But this phone was on its last leg! Not only did I upgrade to the most current iPhone, I also moved carriers. Clearly the new carrier is Verizon. Now that I've given the history and my "iPhone bio", let me tell you what changed. In comes Michael G. He was knowledgeable and listened to everything I said, even the details of how I liked to travel, job life , etc. I mention this because upon receipt of the quote for all the new gadgets and services, Michael had customized the plan so that it covered domestic and international travel. Most wouldn't pick up on that, but he did. He was also acutely aware of how I did not want to be going through the process of setting up a new phone, watch, or an iPad and he did it all. I have to give a shout out to his manager. He was awesome. I was a walk-in later in the evening and they didn't rush me. He offered me and other customers water as we were waiting. He was very thoughtful with all customers. Sidenote, there was a very cranky individual this particular evening and the staff and the manager handled it with grace. So, I guess you can say that I loath the process a little less now. Thank you, Michael and team Verizon! Let me not forget to mention that I also went back today because I was having issues with some of the apps and again I walked in late, but they made sure they resolved the problem even after they officially closed.

a holes, stuck up techies, told transfer with icloud, "icloud keeps your content safe" Went from…read more107 GB to 65!!! CDs that I downloaded one by one, 1620 songs GONE, so much missing I don't care if it's in the cloud "somewhere" I want my property that I paid for and own. It was a backup from my old device. Things should not have been erased from my old device! All my music and some other stuff is missing. NO MORE APPLE PRODUCTS

very nice place, a very nice and beautiful lady, middle aged, early 40s or something was extremely…read morenice and helpful. Love her

Leslie Latimer at the Verizon store on Oracle was extremely helpful and professional. She took the…read moretime to clearly explain my bill, showed me exactly where my charges were coming from, and walked me through every option available to lower my monthly cost. She genuinely listened to my concerns and made me feel comfortable as a customer -- something I haven't always experienced in past interactions. She helped identify services I was paying for unnecessarily, explained how my insurance could actually work in my favor with my current situation, and made sure I understood every step before making changes. Leslie was knowledgeable, patient, and truly cared about helping me, not just rushing through the interaction. Because of her, I feel much more confident about my account and my plan going forward. I would absolutely recommend working with her.

My IPhone died today! It would not charge. After work I made my way over to the Tucson Mall to…read moreAll Mobile Matters crossing my fingers. Ariel was superb. He explained all the requirements for checking it which were reasonable. $15 tops if the problem could not be solved. He expertly performed the diagnostics and updated me throughout the process. Very professional. Turned out it needed a new battery. $53! That was a huge relief. In about 30 minutes I was reconnected and will sleep well tonight. Thank you Ariel! Good work.

A good friend of mine always de business here to get screen protectors for his phone. Since I had…read morean OtterBox case I never thought about getting a cover on my phone. But when the iPhone came out with the finge rprint ID I couldn't use the OtterBox anymore and had to get a screen cover; this is the first place that I thought of. Man, what a great investment. The store has moved since I first year do business with them. Presently it's across from Hot Topic in the Tucson mall. Several times when my phone dropped, that screen protector has saved my screen from chips, scratches, and cracks. Once you buy the screen cover, if there's any problems, they replace it for five dollars. Over the last few years, I've replaced the cover six times, which is totally worth it initial investment, compared to replacing the screen on my iPhone pro max. The staff are super cool. I've never had to wait very long to get the new screen protector replaced. So do yourself a favor, and get your screen cover before your keys scratch it. They also replace batteries and screens on iPads, in addition to full service phone repairs. I got my iPad screen replaced and that took an hour. They sale cords and cases too. I'm happy with my dealings here at MobileBytes

Boost Mobile as phone service is a pretty good value…read more When it comes to customer service, they are not great on the phone. However, this particular location is the worst. Unhelpful and rude is the shortest way to say it. My experience with one employee is her leaving to get lunch, saying in a note on the door "back in 15 minutes." Don't know when she left but it was 30 minutes before she was back. I mentioned this politely when I came in the store and she got very hostile and called me rude. Her lunchtime is not my concern so her telling me all about it was not helpful to my concerns as a customer. That was about six months ago. Recently, I had an issue with the phone service, went in and she told me to call customer service. When I asked her why she couldn't look up my account, she said she wasn't customer service. What? I left and said she wasn't very helpful and she again hauled out the "you are so rude" comment. I am probably going to leave Boost over this issue with my phone but I particularly would never go back to that store. Ever.

Extremely helpful and professional. Every time I have come here I have gotten help immediately…read more They never brush you but always help if you have any problems with your phone.

This T-Mobile location experience was excellent! I'm a new customer and came for guidance about my…read morenew router and to add a phone account. ELIAS ARIAS went beyond the call of duty. Patient, knowledgeable, careful to explain the various options clearly, always respectful and even tempered. Give this young man a raise!! He's one of your best!