I had reviewed Cottonwood Tire and Auto about my experience. They scammed me so bad. Things were removed from my vehicle or loosened. One thing they removed was my brand new Michelin tire and replaced it with a crappy one with out my permission. In from California on Xmas eve when I thought they were fixing a small problem they missed last visit, they instead did all this other unnecessary work to the tune of $1400 dollars. It was horrible. They wouldn't release my car until I paid. Shortly after they supposedly went out of business. Now this is a totally different company name in the same place. I don't know who or if there are truly new owners and workers. These were the picture of the "Team" at Cottonwood Tire and Auto. If you recognize any of these guys just know they worked in the place that was closed for good reasons. read more

Dignity Diesel & Fleet - The Team from Cottonwood Auto & Tire before they closed down. - Auto Repair Near Me - Cottonwood, Arizona

2 minutes ago Place is a bunch of crooks. Was charged over 250 dollars for a valve stem and when I made it home it was leaking. Contacted the manager who threatened to beat me up and come to my house and cut the valve stem back out of my tire. They also never gave me a receipt which I asked for several times. Once I finally talked with owner he said he would split the cost, and never refund my card, like he said he would. I then called him again, he said he would mail out a check, and again never got it. Now he avoids my calls. Don't trust this place, thieves. read more

Do NOT take your vehicle to this business. Save yourself time and frustration and money. After 4 weeks and 4 times taking the vehicle back to actually fix the original problem, they told me that they couldn't fix it. Yes, and $650 later as well. Mitch, the owner, exclaimed, "I'm not giving you your money back!" These are the people and places that give all repair shops a bad name. Yes, they start out like they really can/want to help you but it goes quickly downhill after. BTW, took the vehicle to a competent auto repair shop and they had the problem fixed CORRECTLY in less than 2 hours. Undeniable proof that Dignity was totally incompetent in my case (and I've heard many others have had the same problem here). read more

Best auto shop in Cottonwood. Drove up from Phoenix for forth of July weekend and my Caliper busted. They re opened the shop just to look at my car on a holiday weekend!!! I had no way back to Phoenix and the owner drove us back. Seriously couldn't thank him enough. If your ever in Cottonwood or Sedona and need a mechanic go to Dignity Diesel and fleet, best service around!! read more

This place is a joke, owner and workers make promises and don't follow through. They stiffed a business out of $1700.00 DO NOT TRUST THEM!!!!!!!! read more

I can't say enough bad about this place. They are barely competent and amateurs. Do not have your RV worked on by these guys. All I wanted was tire valve extensions removed where they were not needed and a valve extension added to access my inside duals (using my own existing extensions). They said 2 hours and $230! I was willing to pay the high price because the issue had be bugging me for several days and the connivence of the location. Here's what happened: 2 hours turned into 5 1/2 they worked in their parking lot (which is barely big enough for a big motorhome). they worked in the dark with no lights and got help from kids. they jacked up the coach by hand and had to use support boards to keep the jack from going through the asphalt. Were not familiar with Budd lugs so they initially could not get the lug nuts off and they initially did not use the proper tool to put them back on. Did not have tools working properly and had to get tools from another location. Could not fill air pressure accurately. They told me they would come to my location if any issues arose. Inaccurate tire pressure was found. I called, they did not respond. Finally had to have work redone at a competent shop. read more

Yipes, these other reviews are a little scary! I can only speak from my own experience. Yesterday, I had an unexpected problem with my car and stopped in here with no appointment, and it was lunchtime. The mechanic working there, Kevin, stopped what he was doing and helped me. He laid on the hot ground beneath my car and fixed a problem for me, for FREE. I was an absolute stranger, had never been in there before. Thank you, Kevin, for your kindness and excellent work ethic - a rare find these days. read more

Whatever you do, DO NOT use this repair shop. They are a total rip off. Unprofessional & totally incompetent. They had my vehicle for two weeks, told me repeatedly it was repaired and then told me something else was wrong with it. The vehicle was running when they took it but had a power problem and when I finally picked it up with a tow truck, it didn't run at all! read more

They started out great but went down hill from there. We have a fleet of trucks, vans and limos. We were really hoping that they would be our new go to mechanics. Our first experience was good. The fuel pump went out in our E 350 van. They got it towed and repaired it for about $943 a little high for a fuel pump. Two weeks later our a/c went out in the same bus, they fixed that for another $950. A week later our Limo check engine light came on so we took it in. Then that week the new a/c compressor failed in the bus so we took it back. The said they would fix the a/c but we could tell they were not happy about it and they got very upset. They also told us the "check engine light" in the limo was because the fuel pump was going out (strange two fuel pumps with in a month) and it would cost another $950 to fix. I know a few things about cars and I really didn't think it was a fuel pump problem. I questioned the mechanic about it who didn't look to be over 18 years old. "No" he said it was the fuel pump for sure. I wanted a second opinion so we picked up the limo and took it to Jones Ford. Guess what the "check engine light" turned out to be? A bad air filter. So it was a $20 a new air filter fix NOT a $950 fuel pump. I guess they wanted some money back on the botched A/C job they did. Looking under the hood of my van there was lose A/C lines that weren't reattached properly. The cover of my fuse box was missing and they destroyed my "rid a rat light" which will cost me another $50 to replace. Sorry guys time to hire some quality help and change the name of your company. Dignity really? read more