My car started making a weird noise after hitting a rock on my vacation in Sedona. I did not have…read moreany appointment, but I decided to take it in to a shop just to help them take a look at my car before driving home. Everybody at Mike's alignent and muffler service was so friendly and nice. They were very transparent with the cost and what needed to be done. They are very trustworthy and answered every question I had very thoroughly. They squeeze me in and fix my car within an hours. The owner was very kind that he gave me a ride to a hiking trail so I could proceed with my hiking plans instead of waiting around for hours in their office. Their service was exceptional. I wish they had one of their shops back home.

They are always great. Trustworthy and competent. They flushed my brake fluid a replaced a leaking…read morebrake hose.

I've always received good service. Oil changes , trans…read morefluid, wheel alignment and just recently 1 tie rod end replacement. Drives like a dream.

Highly recommend the service. They are honest, knowledgeable, and helpful…read more Xxxxxxxxxxxxxxxxxxxxxxx

I'm a first time customer and would highly recomend Phillips Auto. I had taken my car in to one of…read morethose quick oil change places and was told that my brake fluid was low and that there was a leak in the coolant reservoir. I immediately called Phillips upon a friend's recommendation and made an appointment. The technicial at Phillips checked everything and let me know that the brake fluid was not low and that after pressure testing and inspecting the system, there were no leaks in the coolant system. Their diagnostic fee is reasonable and worth every penny for the peace of mind.

Phillips has been servicing my Ford truck for years. Always good dependable service…read more When I find a shop I trust I stick with them. If you need to leave your vehicle overnight they have a secure fenced area. It gives me peace of mind to know my vehicle is safe.

My 2008 Sonata's back window became inoperable. My husband had work done here on his 1999 Explorer…read more We were both totally happy with the mechanical work and their customer service ( thanks Steele). I would highly recommend this shop!! No more dealerships!!!

I took my truck in due to a coolant leak. Found leak at…read morequick disconnect at coolant recovery tank. Quoted $500.00 to repair... I repaired myself for $50.00 They will not get anymore business from me.

This shop had great reviews so we took our ford there for a leaking seal on Transmission and that's…read morewhere the problems begin. All seems to go great at first, then the turbo hose blows out. Twice. Then the plastic moulding under the car is cracked to sh$t from their horrible work. I can no longer bring the car back for them even to fix it because each time something else gets broken. It's been a nightmare. I was going to have my lady friend take her Honda here but, obviously that's not going to happen. Horrible value when you constantly have to go back because they fix it wrong and break other stuff. Don't do it.

Stay away from this place owner is rude and obnoxious thinks he knows it all, I'll give it to him…read morehe knows about ac and brakes but any other repair should be taken elsewhere there is a reason he has one of the lowest hourly rates in town cause he's gonna take a while to figure out any other repair if it even gets done correctly ! He's rude to workers besides his "prodigy" long term employee and will disrespect anyone he finds fit I can recommend a lot of shops this is not one :)

My Daughter took our Chevy Blazer into them because we couldn't get our Chevy Blazer started! After…read moreit was a determined that the Fuel Pump was the culprit they replaced it. My Daughter needed a ride home and they gave her a ride. Then they called and sent someone to pick my Daughter up and take her back to Brian's because the car was fixed. We live in Prescott and I will only use Brian's for any future repairs !!! Plus their prices are so reasonable. We thank God for Brian's and their Staff!!! My Daughter is Desiree Wilson.

Horrible experience start to finish. Took pur car in for suspension evaluation after the…read moredealership quoted us for an entire front and rear suspension replacement. They told us, great news the back has no issues, you just need the front redone sweet we get that scheduled, after completion I thought it was wierd all we got was a receipt, no diag notes or mechanic check sheet. fine, go home, its still clinking when we drive. ok take it back in thinking they need to fix something, nope they now tell us the back needs full replacement, another over a thousand dollar quote. They thought they could get us in for half then make us pay double when we find out the whole thing did need replacement. I go in to ask for mechanic notes on all the visits and was told they dont have them. when I pushed she states we do have them but they are only available upon request, at which point I remind her I just requested them. I was told to pick them up from their second location the next day. ok fine. I show up to pick them up and the lady acts like she has no idea what im talking about. once I explain she then makes it clear she is fully aware of the conversation the day before (as i knew she was because i was in front of the other employee while she called this one) She then says she will not be giving me anything and will be calling the cops if I do not leave. Their notes incriminate themselves and we will be pursuing this. They are dirty crooked bullies. Buyer beware do not take your vehicle here they are shady. I have canceled my card used there and got a new number for it because I dont trust them with my Financials. ​

Rich is great! he's always very friendly and courteous and helps me without an appointment most…read moretimes. He's very reliable and reasonable, and he stands behind his work 100%. He has been my mechanic for three years and I would recommend him highly.

I needed them to replace my radiator in my 2000 Honda Accord and everything went well and easy…read more That's always positive when things go easy and smooth. The price was reasonable and the service took the amount of time expected. I'll be back for more service work on my other old car.

While visiting friends in Prescott, we took our Audi A6 to Twin Lakes Auto to have the rear brakes…read morechecked because they were making noise. Josh and Jen were amazing. Not only did they find our brakes were fine but found the cause of the noise. It turns out we had a screwdrive kick up from the road and was scaping the inside of the wheel. Josh said he had seen a lot of things but never this before. We were treated so well. I would highly recommend you take your vehicle to Twin Lakes Auto if you need any automotive service. They are such great people and will treat you fairly and provide such value to their clients. Can't say enough good things about Twin Lakes Auto Service

Josh knows what he's doing. Twin Lakes is an honest and…read morefair automotive service company: Good value. They handle simple things like oil changes & lub jobs as well as major components replacement. I'm having my steering gear replaced next week. I trust Twin Lakes Auto Service and you will too. Twin Lakes is very busy so make an appointment. Tib Thibedeau