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    Dimension Five Vacuums

    1.0 (1 review)
    Open 9:00 am - 5:00 pm

    Services - Dimension Five Vacuums

    Appliance repair

    Dimension Five Vacuums Appliances & Repair Photos

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    6 years ago

    Helpful 1
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    Somerton Appliance Repair

    Somerton Appliance Repair

    (1 review)

    Bait-and-switch tactics. Somerton Appliance Repair responded to me on Yelp with a telephone number…read moreand an offer to provide a quote over the phone. I called the number and was routed to a different company, Mr. Appliance, that said they do not provide over-the-phone estimates and instead a in-home inspection is needed. Fair enough, but I do not appreciate this kind of bait-and-switch game. Why offer an over-the-phone quote if all you are going to actually do is to route my call to a completely different company??

    From the owner: When your refrigerator stops cooling or your dryer won't heat up, you need someone you can trust to…read moreget things running smoothly again. That's where Somerton Appliance Repair comes in. Since 2013, we've been the go-to appliance repair service for Philadelphia homeowners who want honest work at fair prices. Under the leadership of manager Edward, our team treats every service call like we're helping out a neighbor, because in many ways, we are. We understand how disruptive a broken appliance can be to your daily routine, whether it's a washing machine that won't spin or a dishwasher that's leaking all over your kitchen floor. Our technicians arrive on time, diagnose the problem quickly, and explain everything in plain English before we start any work. What really sets us apart as a Philadelphia appliance repair company is our commitment to doing things right the first time. We stock our service vehicles with quality parts for all major brands, so we can usually complete repairs during the same visit. From refrigerator repair to oven repair, dishwasher repair to washing machine repair, we've seen it all and fixed it all. We're proud to serve families and businesses throughout the Philadelphia area, building relationships that last years beyond that initial repair call. When you choose Somerton Appliance Repair, you're choosing a locally-owned business that genuinely cares about keeping your home running smoothly.

    Quality Repair

    Quality Repair

    (53 reviews)

    One very good experience-- let me tell you. My Kitchenaide dishwasher quit one night, I had an…read moreextended warranty from when I purchased it 2 years ago at Home Depot. Called Home Depot's service number, went through a little troubleshooting, and they gave me a case number, said they would place a service order with Quality Repair. It was Columbus Day weekend, and we use a lot of dishes. Anyway I was nervous, reading many negative reviews on Yelp, so I called their answering service, left a message double-checking that service tech would come by on Tuesday. Tuesday morning 9am I called to confirm, and sure enough I was on the schedule. Junior showed up a few hours later, it took him ten minutes to discover that the motor was dead, said he would order a new one, and that they would contact me when they received the part. Yes we washed many dishes for a few days, but Wednesday morning of the following week he was back with the new motor, installed it in about an hour, and we are back in business. NO COMPLAINTS, THEY DID A GREAT JOB WHEN THEY SAID THEY WOULD, THANKS!

    I would give a zero if I could. Horrible company, even worse customer service team. They are…read moredisrespectful, unprofessional, and scheduled me outside of my availability. In addition, they hung up on me twice while trying to file a complaint about how I was treated by their customer service team. They constantly interrupted me and would not let me even finish a sentence before cutting me off. The also accused me of interrupting them as they were interrupting me speaking. They would not listen to me when I tried to explain I had not finished speaking. The man I spoke yelled and said I already answered his question and would not let me continue speaking, even though I was not finished explaining what happened. They refused to provide their names and kept hanging up and refused to allow me to speak to a supervisor. You are better off calling literally any other company out there.

    Dimension Five Vacuums - homeappliancerepair - Updated May 2026

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