I am writing this review because the stylist completely ruined my daughter's graduation day. My…read moredaughter, who is 11 years old, was graduating from elementary school today, and her hair appointment was scheduled for 4:00 PM. The appointment was canceled after 45 minutes of waiting. We arrived at 4:04 PM and were told the stylist was running about 20 minutes behind because she was still working on another customer. We waited patiently, but the delay became more than 30 minutes. Another stylist even approached us and asked, "How can I help you?" However, the stylist assigned to us interrupted and said we were her clients and that she was "almost done," preventing the other stylist from helping us. I clearly explained that we needed to leave within 30 minutes because my daughter's graduation party had already been planned and booked. Despite this, the stylist continued to ignore us and made no effort to accommodate the situation. After waiting even longer, I finally asked, "How much longer do we need to wait?" At that point, the stylist abruptly canceled our appointment and accused us of "checking your phone too much." She also claimed that my daughter "hopped into my working area" and called her behavior "disturbing." My daughter had simply been standing quietly beside me reading her Kindle for over 30 minutes while we waited. No one even offered us a seat, despite multiple empty chairs being available throughout the salon. This experience was completely unprofessional and unacceptable. The stylist verbally attacked my child and ruined an important and special day for our family. We will be requesting CCTV footage to verify these false accusations and are prepared to pursue further action regarding the verbal mistreatment of my child. When I asked to speak with the manager, the stylist responded, "I am the manager. You can Google HR. You can't sue me." She stated her name was Jayd. I also attempted to call 877-319-3919, but no one answered. Please contact me if you read this message. Absolutely unacceptable behavior toward a child and toward paying customers.

Highly recommend seeing Aiman. He asks questions to make sure you get the cut you want and is very…read moreknowledgeable. You always feel welcome in his chair. I drive past 2-3 different hair cuttery locations just to see him. Gentlemen, if you want a good haircut and or beard trim Aiman is worth the detour.

This is a very reasonably priced place…read more The people there are great and friendly. They give you some suggestions on a new hairstyle as well.

Decent haircut, came in as a walk in and there was no one here so I was in and out about 25min…read moresince I have long thick hair and needed a desperate haircut. Lady was nice. All of them were talking Spanish, not an issue to me, since it was about regular talk amongst them. Cash is preferred here, card is an added 1$ fee. Simple cheap hair cut spot.

I can't believe no one has reviewed this place yet... I've…read morebeen coming to Illusive Image for quite a long time now. The owner Gwendy is thee go to person for an amazing cut and facial waxing. She is super friendly and understands your style instantly. She also takes care of men's hair too and she does an amazing job. Of course the place is sometimes packed with people waiting for her but it's definitely worth the wait. I get the occasional cut with Sonia when the wait is long. She's really good too. I would say I receive the same amount of compliments from both of the girls' work. Ultimately, I would say this is great place to check out.

I've been coming to this salon for about four years now to get my hair cut with Gwendy and I have…read morenever been disappointed. I finally decided to give Sonia a chance to cut my hair and I am extremely disappointed. It is so uneven, it looks like a toddler cut my hair. I am extremely upset at how bad my hair looks. I did not notice how bad my hair looked until I got home and washed it since she decided To curl my hair. Will be returning, but never again will I get my hair cut with Sonia. She will never be getting near my hair again.

I booked a hair color online. I was early but even 15 minutes after my appt time no one said they…read moreare running late or anything I was basically sitting there 25-30 minutes I walked out!

I can never say enough about how spectacular Veronica is. I went back for another haircut, and this…read moreplace is so fun and the music is uplifting and the general mood is just POSITIVE. I ALWAYS leave feeling better. Oh, and the styling is forever top notch. Thank you, Veronica and all the other ladies who make this place rock.

These guys are truly masters of their craft. If you need a shave / beard trim, this is the only…read moreplace to go. I've tried many other barber shops including Floyd's and none of them have the skill or confidence to shave with a straight edge like the Master Cuts barbers do.

1st time at Master Cuts. Vira had cut my hair and did a wonderful job. Probably the best haircut…read moreI have had in years. I definitely will return next time I need a haircut.

I would give them no stars. Do not go here. The owner charged my sister $200 for a dye job she did…read morenot like and refused to refund her money. She lied and said she would mail her the refund and then sent a letter in the mail two months later stating that she would not refund her the money because she felt it was a good job. She then refused to answer the phone and had her coworker answer the phone instead and make excuses. This horrible level of customer service is outrageous and I will be reporting them to the Better Business Bureau. I strongly oppose companies that allow their "managers" to show this level of disrespect. Mistakes happen and the outcome may not be to a customers liking. The proper response would have been to offer a fix or to refund at least part of the paid amount.

I called at the last minute and they fortunately had one opening left. Thank goodness! My hair is…read morehas become dry and unmanageable lately and I needed to get it looking sleek and chic for an event that night. Adrienne made sure I had a deep conditioner put on and then she trimmed, dried, and ironed my hair to silky perfection! But the best part is that she used a keratin treatment on my hair before ironing it. Not the BKT but a keratin product that you use each time you iron. It's amazing and they sell it at the salon. My hair looked incredible!!! Aside from the wonderful staff, I really liked the style of this intimate salon and it is super clean. There was a woman getting her nails done while I was there and her manicure was beautiful. Based on my experience I highly recommend this salon!

Great cut. Good service, good value. She's good at what she does. This stupid review service is…read moreforcing me to use 85 letters, what a pain in the ass.

Not Friendly - Husband went in for a quick normal hair cut. When stylist asked how short he was…read moretold that's a $15 haircut and was very rude about any request with length. He was also asked if he was joking. Unfortunately he proceeded with the cut. Cut looks choppy and uneven...with picture wasn't even close

Great service and accommodations. They're always great to my two young children and able to get…read morethem for haircuts.

Regular customer of Donna and Linda (hair and nails) for many years! Friendly place and pricing is…read morealso excellent. I've always been pleased with their work and advice---they know what they're doing and work well with all populations....my son and daughter accompanied me as babies/children and are now adult customers as well!