Our so take lessons here. He's always excited to go and the energy is always positive .read more

After talking at length with a sales person on the phone, my blind music partner and I were assured…read morethat the guitar and amplifier we inquired about was in stock. I did not mention that we travel with her Guide Dog (Ferguson) from Guide Dogs For The Blind in San Raphael. We arrived, having traveled an hour from El Cerrito, fully prepared to spend ~$4000, and see if they could order another $4000 worth of gear. While attempting to seat my Blind partner with her pup, a short, young, bespeckled man rushed over and said "No dogs allowed in here." I quickly informed of the "Guide Dog" status, to which he replied "Doesn't matter- you can't have a dog in here". I gently informed him of the law, via ADA, and he repeated, "Doesn't matter, you cant have him in here". At that point, the man behind the counter shouted, over a few customers' heads, that he had allergies and we need to get the dog out. I told him we'll be leaving, but that he should familiarize himself with possible exemptions of ADA rules. My feeling is, that if we had been treated more politely and professionally, we would have been happy to return later, when he was not present, to consummate a win-win deal with a different sales person. Seriously rude treatment from both staff members. This is not a misinterpretation of the exchange; these guys were crude. I am neither vindictive nor litigious by nature, nor is my Blind partner. But in this case, she is seriously considering action.

I have been going here for over a year and it is a great place to rent an instrument, as well as to…read morehave my daughter take instrument lessons. The staff and owners are super nice and knowledgable. Also, my dad took his vintage clarinet to another shop for a tune up. After less than a year, pads were falling off, and it didn't sound great. He brought it here, and after they found and repaired a crack that the other place missed and did their own tune up, he says it sounds like it is brand new!

We used this spot to rent an instrument for middle school. They are super helpful and very…read moreknowledgeable. They have very fair rates too. Will use again in the future.

I just went to the School of Rock San Ramon concert in Danville. The kids were amazing. So proud of…read morethe talents they've been blessed with. We left when the CHILDREN started introducing the songs politically and the parents likely weren't in agreement (only one person in the packed out audience clapped). That ruined it. This was supposed to be a celebration of San Ramon's kid's achievements. Politics??? Really? Politics weren't what these parents were here for. More importantly politics are not appropriate when the kids are too young to have strong discernment between what their teachers are telling them to say and what they are seeking to understand and cultivate for themselves. Because they're kids and they're getting a cool opportunity to perform, they might even be too intimidated to refuse to say it ...which is straight up exploitation. School of Rock: please don't manipulate our kids that way, stay in your lane. Parents: be advised that you will not be your child's only moral influence when you send them to this music school. They don't just grow talent. They tell them what to believe and you might not agree.

This place is great EXCEPT they cancel lessons LAST MINUTE 1 to 2 times a month. They do…read morereschedule but that is a hassle. If you cancel they charge you. That isn't right. If they can cancel last minute but you get charged if you have to cancel they need to change their policy. Great place but unfortunately we are looking for another lesson place.

Langley is skilled and additionally a genuinely nice guy as well as being communicative and…read moreprofessional. We are absolutely lucky to have someone local that does such quality work - this is the guy.

I can't say enough good things about my experience with Langley at Chasing Tone. Incredibly…read moregracious with his time. I had some fret buzzing on a higher end acoustic. He made time for me same day. Walked me through all his suggestions to fix the issue and factored those to my playing style. Price was absolutely fair and he had it dialed in and ready for pick up the next day. Beyond fixing the guitar his willingness to let me pick his brain on all things guitar was a value in itself. Having a resource like Langley with a wealth of experience and a willingness to share his knowledge is invaluable for guitar enthusiasts!

Amazing knowledge and attention to detail on the many guitars hes worked on for me! All of them…read morehave great setups, improved things like the pots, fretwork, restrings, new batteries in the preamps etc are all standard.

Got a new guitar that needs a setup? (Let's face it, they all pretty much do, these days!). Or an…read moreolder one that needs some work? Or any other customization you might want or need? Bob's your guy! He's extremely knowledgeable, meticulous about his work and care of your guitar, and a really professional person to work with. I took a new Strat to him to get it dialed in, and he did a wonderful job for a very reasonable price. Turnaround was quick, too--and it was finished before the date he promised, even. Very glad to have such a skilled luthier nearby, and I highly recommend him!

When the pandemic hit it gave me a lot more time to play my piano. The piano I had was purchased…read moremany years ago, as used and was not in such great shape. We started looking but of course it was not so easy because many places were either closed or scheduled by appointment only. However, we connected with Ron at Piano Exchange who was happy to meet us and schedule a private viewing when it was convenient for us. During our visit it was clear that Ron was very good about being Covid compliant and following all protocol. Ron met with us at the Dublin location. He was very welcoming and knowledgeable. He asked a few questions about what we were looking for and showed us around. He was patient, and I never felt pressured or hurried. There were several pianos I was interested in and one that I had fallen in love with, which is now in my home and is everything you would expect when you purchase a Yamaha. Shout out to our delivery guy who was super detail oriented and clearly had high standards. Thank you so much Ron for helping my husband surprise me!

Carson is very personable and has much knowledge in pianos since he has been in Sales/Management…read morefor many years. No high pressure but tries to find best choice for your needs and budget. He is very helpful to answer any questions! Thanks, Jeff Reber,In Tune Piano Service!

How many names is billy ray you recently put it l r bags high five duet in my o.M santa cruz and I…read morefinally figured out how to adjust it.Not sounds a lot better, but when I first got it back home, I checked the battery and it was stone dead.So I had to put a new battery in you.Just probably overtop that, but check batteries.And people's guitars before you send them back to them.Because the one I got back was stone dead.Have a good weekend

Greg of G Status Repair is the Renaissance man, multi talented musician, family man, guitar, bass,…read moredrums and other stringed instruments repair expert whom has worked on many of my instruments and sold some of them for me. He's really a rare gem of a repair man in a day an age lost to IT, Greg is old school hard working, honest and a real good person to know.

Tracy Cruz is a fantastic vocal teacher. Her depth of expertise allowed me to improve significantly…read moreand understand so much more about singing as well as uncovering my own strengths and weaknesses. She's also a blast to work with! Her energetic and fun personality make lessons really enjoyable and encouraged me to practice and improve. I also really appreciated how we worked on many dimensions to singing - the technical side, the musical side, the performance side, and more. This approach enabled me to become a better singer in multiple ways, which I'm truly thankful for. I would strongly recommend Tracy to anyone who is interested in becoming a better singer, a better performer, or who is interested in learning to sing for the first time.

I messaged Tracy via Yelp and she replied back right away! We set up a time to talk about her…read moreprogram and if I'd be interested. My first impression of her: kind, enthusiastic, and professional. She carried these traits until the end of my time with her. During our sessions, she encouraged me to keep trying and go out of my comfort zone. Now I am more confident in my voice!