John was a pleasure to work with. Honest, knowledgeable, and thorough. Would definitely recommend…read morefor unbiased home inspection needs.

We worked with John on our home purchase for general home, radon, and sewer inspections. We highly…read morerecommend working with John if you're in the process of buying a home! Everything was a seamless process - from scheduling to the inspection to the quick report delivery and follow-up questions from us. John is an excellent inspector who is dedicated to his craft. He was very thorough in the inspection and delivered our 115 page report detailing all the ins and outs of the home less than a day after the inspection. He also did a great job of making sure we understood everything and the key priorities, so we didn't get overwhelmed by all the details. We were nervous about the home inspection but working with John gave us a lot of peace of mind knowing that we were able to vet our home properly by a detailed-oriented and unbiased inspector! Would definitely recommend.

I hired this home inspector after putting an offer on a house. The home inspector shows up and…read morebegins the inspection. After some time I notice that the inspector is wreaking the smell of alcohol. Inspector concludes, creates reports and so forth. Owner of the inspection company asked me for a review so I brought all this to his attention including the fact that no one ever answers the phone when I call. Commenced with closing and moved in and found 1) 3fl tub was never connected to a drain after opening ceiling 2) 2nd floor tub doesn't drain, completely blocked 3) 3rd floor radiator valve leaking at valve. 4) 1st floor tub draining very slow but draining 5) The Y on sewer drain pipe leaking and lastly Found waste sitting idly in the sump not draining to outside to the sewer. Yes, a home inspector absolutely must check that sinks, tubs, showers, and toilets are draining properly, as slow or backed-up drains indicate potential clogs, venting issues, or problems with the main sewer line, which can be costly repairs. They run water, flush toilets, and check for adequate water pressure and flow to identify these issues, along with leaks, cracks, and proper fixture securement, ensuring the drainage, waste, and vent (DWV) system functions as expected. It's my belief that this company was negligent and also I forgot to mention the owner's response to his guy coming in inebriated 8:00am in the morning was that they have a side business making wine SMH. I asked the guy for a refund because they obviously didn't do the job in which he explained that he would have to go to his insurance. This guy came here inebriated didn't do his job, charged me for a radon test which they never came back to pickup. The cost of the repairs for these plumbing issues are going to be in the thousands and I asked this guy for a simple refund and he basically said no. This was my fist purchase and I definitely don't recommend this business to anyone and in addition I would suggest carefully familiarizing yourself with the process for a successful home inspection. Words can't express how disappointed I am. None of this even includes the price of dry wall, labor and paint do your research before settling and don't end up like me.

Very detailed and objective oriented inspection. Friendly and helpful to new comers. Would…read morerecommend!

My husband and I purchased our first home and we used Charles for our home inspection. He was…read morerecommended by our realtor, and from the moment we got in touch with him, we knew why he was HIGHLY recommended. Charles is knowledgeable about everything. His explanation power is really great as well, he taught us SO much during our inspection. He even gave us a whole booklet that we will be referring to for everything in the house. Before we closed on the house, we even called him multiple times to check and he was more than willing to help and give us his insight. He is very great and professional and I would recommend anyone in the area. He is a busy man, but is really the best!

Words cant Express the professionalism of Mr Charles Ng and his body of work…read more This gentleman takes you step by step on every single detail of his inspection process 5stars is not enough. The Name of the business says it all BEST . If your buying a Home and you want to never have any confusion on what the conditions of your new investment is in then i sincerely recommend. Make sure your calendar is clear cause this man is in High demand.

We have worked with Ernie on two inspections this year. On the first inspection we had a very…read morethorough and encouraging inspection. He did point out that there was probably an oil tank so we setup a sweep. Sure enough there was and he saved us a lot of headache. Second inspection just occurred and he found many issues which we are going to be helpful moving forward. Highly recommend Ernie!

We had an amazing experiencing working with Ernie. He was referred to us by our equally amazing…read morerealtor, Nancy Gould, a veteran in the industry. Ernie was far and away her top choice. I could see why. He is a licensed electrician -- could easily tell right away that there was no knob and tube in the house (an issue overlooked in our previous house by a much less experienced electrician). He was extremely professional walking us through each of the issues in our house, even giving us tips how to maintain various appliances / heating fixtures in anticipation of next year. I would recommend Ernie without hesitation to any buyer.

Mike was the best!!! As a first time buyer I was looking for someone who can guide me and save me…read moreas much money as possible. He was extremely detailed, and genuinely cared. He took the time to go over all the details of the report with me days later when i had questions. Highly recommend!!

I would like to start by saying that I highly recommend Mike to anyone who's looking to find the…read moresmallest issue they may run into while buying a home. Our home inspection was about 4 hour long and it's because Mike made sure he took his time by looking around for every little thing possible and made sure to point out any issues we may have. Very patient and polite and if you need the job to be done the right way, call Mikhail Potros. Thanks Mike and we look forward to refer you and work with you in the near future! Dina Elbaradei-Acevedo

Our inspector was so great. Really thorough and excellent for a first time…read morebuyer to work with.

Sergio inspected our home and he was so kind, helpful, and took his time explaining everything. The…read morereport is so extensive and you can really take the time as a buyer to understand the property and to even use in the future to know how to upkeep the house and projects to plan for. Can't recommend enough!

I've been using H & J for years, and they remain at the top of my list when recommending inspectors…read moreto my clients. The service is always reliable, professional, and thorough. My clients consistently walk away feeling confident and well-informed, thanks to the clear explanations provided during the inspection process. Over the years, there have been a few instances where a deal didn't make it to the closing table--but never due to the inspector. They simply report what they see, and they do it honestly and accurately. In more than twenty years of working with H & J, I have never had a single client express dissatisfaction with their inspector. That track record speaks volumes.

I 1000% recommend H&J Freile home inspection for all your home inspection needs…read more Billy is a true professional who has the experience to provide the detailed facts about condition of a property. I like the way how he answers questions in a clear way. I appreciate the voluminous report with high definition pictures, with recommendations for future remedies/fixes and repairs. Thank you, thank you, thank you. And Diana, is a gem. I needed some extra paperwork for the lender, and without hesitation, she helped me to gather necessary info. I wholeheartedly recommend this company, Look no further, they are the real deal, Sincerely, Denise C.

Dave Polo is the worst inspector I have ever used and his reports are useless. He walked into the…read morehome and was combative from the start. He broke multiple items, then claimed that they were broken when he arrived. His recommendations are not code compliant and if the repairs had been made, the town would have issued a fine. Although he claimed to be a licensed engineer, he is NOT. He also refused to look at certain items because "it is not my job". He used the sellers ladder, refused to return it, and left items laying around. He has zero pool knowledge, very little home knowledge, his "special" reports take longer than they should, and they do not include what is needed for each town. When we received his report, it was filled with false information, lack of detail and was virtually useless. I would NEVER hire him again and recommend buyers to look at other licensed engineers.

My wife and I used Dave Polo for a pool inspection in August 2020. It was without a doubt the worst…read moreexperience we have ever had with any professional service provider. The report we received was completely unusable in our real estate transaction and provided no substantive value. We raised our questions/concerns in detail to Mr. Polo and requested a refund based on the "100% Satisfaction Guarantee" advertised on his website. In summary Mr. Polo's response was that the guarantee only applied to home inspections (full response below). He did not provide any refund. His answers to our questions were incomplete. Frankly, his responses were rather condescending given that we were trying to give him the benefit of the doubt and the opportunity to rectify the situation. I can also corroborate the other negative reviews below. Specifically, our "satisfaction guarantee" experience matches that of Steven M. and our overall experience was similar to Merina S. Additionally, I completely agree with points #1 (took poor notes), 2 (took few pictures and few were included in the report) & 3 (the report we received was unorganized, unclear and uninformative) made by Tommy Z. Mr. Polo's response to our refund request: "as is clearly states on my website the 100% satisfaction guarantee Pertains to Home Inspections NOT Pool Inspections. It clearly states, if you believe I have not performed a thorough inspection according to the NJ Home Inspection Licensing Act and Standards of Practice then my client would have to say that At The Inspection and therefore you would not receive a report or additional lengthy responses from me." -Aside from this information not clearly being stated on his website and apparently not applying to pool inspections, this response is fundamentally flawed. The product/service we're paying for is the report. How can a consumer make any assessment of satisfaction without first seeing the product/service (i.e. the report)? Finally, I predict that one of Mr. Polo's responses to this review will be that he does not know who I am, as he tried to state this several times in our emails. His "logic" is that my wife set up the appointment. For some reason the concept that my wife and I are a joint entity and are collaborating on this pool inspection is somehow confusing. Oh and of course Mr. Polo and I did meet at the beginning of the inspection and again at the end. I had to step away for the home inspection, but checked in and my wife was present the entire time. It is unfortunate that I had to write this review, but I hope others can avoid having such a negative experience while going through an already stressful major life event like purchasing a home.