Could not recommend Bobby more! The whole process was extremely efficient and accommodating. He had…read moreour tv repaired quickly and made it a very pleasant experience. Such a nice guy with quality work! Will definitely be recommending anyone who needs electronics repaired to him.

The speaker on our Samsung TV was sounding tinny. Contacted SOS TV. Bobby got right back and…read morearranged an assessment. Was thought to be a problem with the speaker, motherboard or both. Turned out to be both, along with the power supply aging. Returned the set 3 days earlier than expected. Excellent service and value. Bobby's great and easy to work with.

Horrible experience. My wife went to recycle 2 TVs and an unkind older man told her it would cost…read moreher $30. When she said nobody informed her of that when she called ahead, he said "but did you ask?" Like she's an idiot. How would she know to ask? Should she have expert knowledge of the "pay to recycle" business? He was rude. If you're looking for normal customer service, we don't recommend this place.

We were in a pickle and Sam from Central Electronics came to our rescue. We had a new tv delivered…read morefrom Costco and the delivery guys were terrible. They did not show us how to even turn on the television. In a panic, I called this marvelous company, and within an hour, and Sam' expertise, we have a working tv. The value for the service was amazing. Sam sure knows how to set up a brand new, updated television. The cherry on top is that Sam is a super nice friendly man! Thank you, Sam, and Central Electronics for saving our day!

Absolutely the worse! Don't ever use Cox. After being with Cox for msot of my 40 years owning my…read moreown business , I signed up for a 3-year plan because I was thinking of retiring. I paid my $550 per month bill on time every month and fulfilled the 3 years of the contract and looked forward to retiring. So, I called Cox to tell them I wanted to cancel my service. They came back and said that I was "automatically" renenwed at the end of the original 3-year contract and that I had to pay for the entire new year before I could get out - almost $6,000! I told them this has to be illegal since they never notiied me in writing of this automatic renewal clause. But they said in the State of Calfiornia it's legal and there's nothing they can (or would) do about it. End of discussion. This kind of practice has to be illegal! There should have been a "thank you" from them for being a good customer for nearly 40 years, but instead, those Coxsuckers are living up to their nickname - COXSUCKERS! Don't get involved with this lying sack of shit company and get out while you still can!

We had lots of problems with their tech support. I spent a lot of time talking to different people…read moreon the phone and even a simple work order couldn't get completed correctly. Our phone system was down for almost 2 weeks because of an error that they made. Then there was a reconnection charge on the bill and it took a while for them to credit my account properly. The people on the phone seem to want to help but they just can't seem to get the things done that the customers need. We experienced problems with phone line connections, charges for services we didn't ask for, and just couldn't get them to do anything right. If you want to spend all of your time on the phone with Cox rather than focusing on your business, give Cox a try. I would not recommend them for business phone line ---- too many headaches.

Excellent service and super fast repairs! Great communication and superb results!! Yeah man this…read moreplace replaced and fixed my IPhone 11 PRO Max cheaper than anyone around. I saved a good 5 to 10 bucks from similar unauthorized iPhone repair companies. My iphone was out of warranty and Apple was charging. $200.00 I'm a satisfied customer! Eugene Chavez

I was in need of mounting for 2 TVs. Gave Joe a call, he was able to quickly book me an…read moreappointment. The guys showed up on time and my TVs look great. Thanks 1Stop!

This review is for in-store client care . Austin, at this store is an exceptional product…read morespecialist and ambassador. Brand loyalty is built upon good products, value and client care. The standard online customer care with exceptionally long wait times and inconsistent solutions is frustrating to clients and associates. I hope that Verizon resolves the flawed system.

Brian is the BEST!!!!! Go to this location and he will help…read morewith anything you need. He solved an impossible problem for me

Jacob was our technician and did an excellent job setting up our fiber optics !!!! He was so…read morepersonal and willing to answer all questions of a senior couple. Thanks so much Jacob!!

Good fiber quality experience. It may buffer at times watching movies at 4k but no problem at…read more1080p quality. Only once was there a glitch that lasted about 6 hours when work was being done at a location site.

I kept receiving postcards & letters from Cox for $30 per line for 300 MBPS a month service. Last…read moreweekend I brought the postcard to the Laguna Niguel store and I had to wait 25 minutes before someone helped me and then the guy told me..."oh you're not eligible for this offer." When I pushed back and asked him why he said "I don't know but it doesn't show up in the system for you." This week Cox sent me another letter with the same offer - $30 a mo for the next 24 months. LUCKILY - this time I went to the Cox Lake Forest office and was helped by Nick K. When he went into my account he found that the person that had signed us up initially had us on a "roommate account" because the previous owner hadn't shut off her service by the time we moved it. He went in and fixed out account, was SUPER kind and very patient. This was the first time in a long time that visiting a Cox store was a very pleasant experience. This is the new store that I will go to from now on!!! Make sure to seek out Nick K.

Nick. Welcoming, patient, kind, Listened thoroughly to…read moreunderstand what I needed, and was exceptionally knowledgeable on all products/services. All of the above really helped to diminish my stress (over a major life change.) He covered options but also only offered things that would save me money. Genuine and so refreshing! He effortlessly resolved all my needs with no additional costs. Win! Recommend this brand, for this caliber employee and I've enjoyed this cable service for almost two decades.

Glad I picked K&S for my TV project. Steve was terrific - on time, professional and great on…read morehaving to improvise when the mount didn't fit. And totally set up system so we literally have to do anything but turn on TV and go. And fully cleaned up and took old TV, packaging etc!! Highly recommend......

We just have our garage redone and the workers somehow disconnected some wire/cable in the attic, I…read morecalled Steve and he showed up and helped to resolve the problems. Now everything back to work, the this is 10 months AFTER Steve completed our project! How can I not to recommend his company? He is super nice and friendly!!! Thank you!!!

It's great when it works. But be aware that you are on your own when something goes wrong. The…read morecustomer service is an absolute rubbish. A few months ago our Internet speed went down from 100Mbps to 3Mbps. Yes, three. It took them about 3 weeks to get it fixed. In the process I have been in contact with mediocre customer service reps that are trained to copy/paste boiler plate responses. It doesn't matter whether they've given you an answer or ETA. They'd always ask, "Is there anything else that I can help you with?" so they can end it asap. This time around I had to move my service to a different address. The first rep that I talked to set up the install schedule. A day later I still didn't get any sort of confirmation. I contacted them again. Turns out that the schedule wasn't made at all. So I had to make another request. The rep that I chatted with this time was extremely slow and couldn't get a grip of the issue and task to be done. In the end, the install was scheduled. But wait... I ain't falling for this again. I immediately contacted them again to see if there was an install scheduled. Yes, there was, except that it was scheduled to be done at my OLD ADDRESS!! How can they mix this up?? Come on.. transfer of service to a new address that you were aware that was not in your system yet. Need any more clues on where to send the technician to? So, it took me the third time to get this simple job done.

inept company, inept employees I cancelled my phone services…read moreand they did not offer to unlock the phone at the time, so getting it unlocked 2 weeks later has taken over 7 hours on the phone and 11 agents and they still can't tell me if it is unlocked