Beatrice was awesome. Got us out of MetLife after. Huge show and to south Brooklyn in under an…read morehour! Can't ask for more. Price was competitive with the other quotes I received as well.

They provided a decent pricing for Jersey to JFK but I found better options with their competitors.read more

We used Precision NY Chauffeur Service for our family vacation to NYC, and they were absolutely…read moreoutstanding from start to finish. They handled our pickup from LGA to our Midtown hotel and later our return trip back to the airport, and both rides were flawless. This was truly 5-star service and one part of the trip I didn't have to worry about at all. The vehicles were clean and comfortable, communication was clear, and everything ran exactly on time. It was worth every penny compared to mass transit or other ride services. What really set them apart was their customer service. When we were dropped off at the airport, my son accidentally left his phone in the car. Umar went out of his way to drive all the way back around and personally return the phone to us--no hesitation, no attitude, just genuine care and professionalism. I can't recommend Precision NY Chauffeur Service enough. If you want reliable, stress-free transportation in NYC, this is the company to use.

I just wanted to respond to the comments made by the owner Muhammad W. First of all, I do…read moreappreciate his polite response. I just want to make sure that I'm clear about the failed "Lowest Price Guarantee". After making two separate efforts to clarify why Precision's price quote was so high and why the Lowest Price Guarantee wasn't being honored, I went with another company. And, I'm really happy that I did. The company that earned my business, was not only comparable, but, in my opinion even superior. Muhammad's response appears to indicate that the companies that gave me price quotes were somehow inferior. Precision has been in business 18 years, and the company I went with has been in business longer. Precision's price quote was much higher than the competition and was for a Cadillac or Volvo sedan, not the beautiful new black SUV that picked up my girlfriend. Lastly, the professional chauffer that was our driver, was impeccably dressed in a black suit and tie. Our driver had over 30 years experience as a licensed, professional chauffer. This gentleman even showed up 25 minutes early! What an incredible experience! Muhammad, I truly appreciate your response and your generous offer. The purpose of this updated review was to clarify that the company that we went with, was not inferior in any way. For some reason, you referenced Uber or a taxi service in your response. I hired a superior, licensed, insured and incredibly professional competitor. Price was certainly not the only deciding factor. I'm hopeful, that this could be a learning opportunity for you and you organization in regards to your " Lowest Price Guarantee". Thank you again.

I have been an Empire client for more than 20 years, and I have consistently found their service to…read morebe of the highest quality. One issue I've had recently is the following: I always request a curbside pickup at the airport, which means the driver does not need to park, and thus I should not be charged for parking. Apparently, agents are not permitted to delete the parking charge at the time of booking. This then requires me to call Empire after the trip, and ask them to remove the charge. Further, I must then monitor my credit card bill to ensure that this has been done. This is burdensome and time-consuming, and I wish there were some way to lessen the burden on the client to ensure proper billing. On the positive side, I would like to commend two agents who were extremely polite, courteous, and thoroughly professional, and who resolved a recent incorrect "wait time" charge. I first contacted Samantha, whose records showed the driver who picked me up at the airport waited 45 minutes between the time I deplaned and the time I reached the car, which was not the case. Samantha said she would investigate and that Empire would get back to me. The very next day I received a call from Brianna in Customer Care, who indicated that the wait charge was an error on Empire's part, and that I would receive a credit. When I raised the issue of incorrect parking charges, she said she would review all of my 2025 trips to ensure that I was not charged for parking. Excellent follow-through, excellent service.

I had a ton of work travel this summer, and ended up getting several rides in a few different…read morecities with EmpireCLS. I guess corporate headquarters is in Secaucus, NJ, but the company has drivers all over the world. The Yelp reviews suggest both a concerning work culture and poor service for paying customers. I can only speak to my experience, though, which is that of a middle-aged mom getting comfortable rides in luxury cars, all arranged and paid for by other parties. Whatever aggravations may have arisen were not mine to endure. I had several drivers running me to and from LAX and JFK, as well as on the ground in New York, and from Los Angeles to San Diego and back. They were unfailingly polite and professional, and the one driver I ended up talking to for a long stretch--a mostly retired grandfather--was super personable with a fascinating life story. I would encourage EmpireCLS to pay these drivers what they deserve. They're definitely bringing more to the table than the average Uber driver, and Uber drivers don't have to spend all day in formal attire. The cars were all sparkling clean luxury cars with plentiful leg room. Like I would never personally buy a Cadillac Escalade, but it's the car I'd want if I were always sitting in the back seat. The little water bottles and charging cables were nice too. My one gripe is that the pick-up times were aggressively early, and I had to be vigilant about changing them if I didn't want to sit around at the airport for two hours. The company was willing to adjust as long as I took responsibility if I missed a flight, which, fair enough, it's not like I've never done that before. It seemed like the drivers were always at least 15 early no matter what time the scheduled pick-up, and I felt bad leaving them to idle while I wrapped up my packing. They never complained, though, and it seemed like this was just part of their service. I got kind of used to the car service life, and it was a bit of a rough reentry the first time I landed at LAX and had to LAX-it instead of meeting a friendly driver at baggage claim. I'm not planning to make the upgrade for personal travel, but I'll be glad any time I get to ride with EmpireCLS.

We are so late to booking a van for group trip due to weather commitments and this company came to…read moreour rescue. We booked on Tuesday and got our van committed for Friday. That is crazy. We check out a few online booking company and we think they are the middle man. Go straight to this company. We had a quick conversation on our needs via Yelp message and the owner gave us a very reasonable quote for round day trip. I love the quick response and not putting people on hold for answers. I will definitely use them again. Driver was on time and respectful. He got everyone to the location and back safely. The 14 ppl can we got is clean and everything I heard from the passengers has been positive.

I ordered a sprinter van for a large group. The van was clean with plush leather seats. Our driver…read morewas communicative and arrived ahead of schedule. We made several stops throughout the day. The driver did his best to park in convenient, close by locations so we didn't have to walk far in the cold. My mom recently had knee surgery and he helped her up and down the stairs of the van. Overall, service was seamless.

It's been awhile, but the service is still great. Our drivers were professional and on time. They…read morewill check your flight times to make sure they are aware of early arrivals or delays - we got back to NJ 20 minutes early, and our driver was at the airport waiting. It lowers my stress level when traveling. I highly recommend this place.

Reliable great car service They are Korean and we are…read moreAmerican, they always send someone who can speak English.

Long overdue review. Excellent service. Safe, on time, clean vehicle, polite driver. Really…read morecouldn't ask for more.

Last week, I flew into New York from Los Angeles with my family for a trip and needed…read moretransportation from JFK Airport to our hotel in Manhattan. When coordinating, I had an unusual setup. 8 family members taking 3 different flights that were spread out in a 48 hour period. Thus, 3 separate airport pickups. All I needed was a company who could coordinate these airport transfers without giving me a massive headache. Enter: Ride In Style Limo. My hero in black leather seats. I needed a sedan for #1, a big SUV for #2, and then another sedan---for myself. After doom-scrolling Uber estimates of the $100-$125 per ride (plus the emotional cost of maybe getting a Toyota Corolla that smells like gym socks), I looked online and found Ride In Style. Preet responded fast, quoted me a fair price...honestly...it was only slightly more than what a rideshare would've cost. Worth. Every. Penny. The cars? Clean, spacious, and didn't smell like sadness or Febreze. The drivers? Total pros. They texted us ahead of time, met us at the curb like royalty (no dragging our bags across the airport to find some mystery JFK pickup zone), and were exactly where they said they'd be. Each ride was smooth and easy---literally 5-star service all around. But here's where they really shined: my red-eye flight got delayed by FOUR HOURS. These saints didn't flinch. They tracked the flight themselves and showed up right when I landed at JFK, like some beautiful punctual limo fairy godmother. No frantic texts. No "call us when you land." Just peace, comfort, and zero stress. Honestly, I want this company to handle all areas of my life. Airport pickups? Nailed it. Emotional support? Feels like they could do that too. I'll absolutely be using them again the next time I'm in New York. I'll also be recommending them to anyone who wants VIP-level airport service without selling a kidney. Huge thanks to Ride In Style Limo. You made my family's chaotic arrival feel like a breeze. Pro tip: If you're tired, cranky, or just allergic to rideshare roulette, this is the company to call. Bravo.

Doesn't pick up metLife. Asked then about other option in the area and all the operator said was…read moreba-bye.

These people are super rude and nasty. And btw they go under the same name as the Rutherford Taxi…read moreon Ames Ave. in Rutherford. Don't bother calling for any questions because the foreign man will rudely ask you if you understand English and say I don't know what language I have to speak ...

My family and I had a great experience with this company during our visit to Manhattan. They are…read moreprofessional, courteous, friendly, and reliable. I am beyond grateful and content with their service. UBC made our vacation memorable!!! Jose, thank you so much for always answering my calls and for your prompt response to my text messages. Their prices are fair for both parties. The vehicles are extremely clean. I highly recommend this company. Thank you so much to the whole team

I had a wonderful experience from start to finish. My driver was Ricardo. He met me in the…read moreterminal by baggage claim and escorted me to his SUV. He was punctual, courteous and friendly. He had water waiting for me and we had a lovely conversation about NY and Miami. The ride was comfortable and I felt I was in very good hands. So much so that I requested Ricardo to pick me up for the return trip to LGA. I highly recommend this service. Ask for Ricardo.

So happy I found this company. Fabulous to plan my ride to and from JFK to Long Island…read more Fantastic service as they drive anywhere. Prices are excellent. If your looking for a black luxury car this is not your company. Just great service and easy booking and great drivers. Ask for wonderful Jen!

Have used this service twice now and could not be more pleased. Reservation easy, driver great …read more. as good as it gets!

I have been using their service for airport and car service rides for years. First rate operation…read morewith unparalleled customer service. always on time and professional to the max. If you need someone dependable for your next ride, don't look any further.

Zeke was super nice and respectful! smooth ride. def reccomend!! car was clean and he was…read morecommunicative