I am here for dry clean a wool jacket with leather trim and a puffer jacket. They did a good job at…read morecleaning high maintenance materials and very friendly attitude. I paid around $110 for dry clean the two items. It's good that I can call in and ask for the price before coming to the shop.

Fast, everything came back looking good. Was ready when…read moretold it would be. I don't dry clean often so I can't comment much on prices. They also replaced a zipper on my favorite jeans.

The price was way to much I look at my jeans before and after I picked them up and they had a iron…read moreburn and same with my shirts

I have been coming to this cleaners since 2019. I personally have spent thousands of dollars here…read more I have ALWAYS gave them a 5 star on Yelp and Google. Unfortunately this is the last time We will EVER use their services. My daughter's brand new dress that still had the tags on it and NEVER worn and cost $159.99 before tax was ruined. Dropped the dress of to be cleaned after the fitting from the amazing #1 tailor Europin Tailor Alteration & Bridal Sewing & Alteration * The Lakes, Las Vegas. This dress was the last one in my daughter's size and the color. The dress is for a wedding that is on 3/30/2024. So there is no time to even replace nor repair anything. The owner greeted me when I came to pick up my daughter's dress. As I said I have been coming for years. He even asked me to leave another review because his stars are higher than the other Mom and Pops location. My daughter and I returned back to the cleaners after seeing this burn mark. We are told there is nothing that they will do except a store credit for the dress amount. Which is NOT what we expected to hear. We asked for the owner to come in and discuss this with us. Unfortunately he refused. He had the manager on duty to relay all his messages. Keep in mind him and I were just having a nice conversation when I picked up the dress. They have you sign a store policy about removing stains and marks on items. Saying they are not responsible for any damage connected to the removal of them. They removed the oil stains that got on the silk fabric during the fitting of the dress. However, they created a burn mark in a whole different area of the dress. Only offering to give a store cleaning credit for the dress cost. All this is COMPLETELY unacceptable. To have the owner stand in my face and NOT say one word about the new damage of the dress that they caused. Neither have their manager on duty either say anything. Then to have his laugh and talk with me and ask me to leave a review as I always do for him. Is crazy !!! They have received thousands of dollars from me from repeated visits and I have sent people to this location. I ALWAYS give 5 star reviews on behalf of the owner and this business location. Just to have him treat me/us like nobody's and NOT refund the cost of the dress that they COMPLETELY RUINED !! I have sent this review to BBB and made a complaint with them as well. For this is HIGHLY UNACCEPTABLE! I HIGHLY DO NOT recommend coming to this Mom and Pop location for your next cleaning. There is another cleaners up the road that is your best option.

My motorcycle jacket needed the sleeves shortened and hemmed a good 3". It's difficult because of…read morethe zippers on the cuff. I showed it to Rose and she recommend taking the sleeves up by the elbows and restitching them. Curious, but I trusted Rose. Wowza! The alterations are great and actually improved the look. All done expertly and at a very fair price! Amazing!

Totally,happy with their service. 12 stars …read more Prompt and on point. Never disappoint and quick turn around.

Boston Cleaners advertises leather and handbag repair services, but my experience was extremely…read moredisappointing. I brought in a purse with fraying handles and asked if they could repair it. They assured me they could. After waiting about a month, I picked it up today and was honestly shocked at the result. Instead of repairing the strap with appropriate leather or a comparable material, they replaced it with a thin plastic/vinyl material that feels like the quality of a grocery store bag. It looks cheap, feels flimsy, and completely ruined the overall look and integrity of the purse. This cost $70. I had no problem paying that amount for a proper, professional repair--but this was neither professional nor acceptable. I brought the issue to their attention immediately, and their response was essentially, "sorry, that's the best we could do." No effort was made to fix the problem or offer a solution. If you care about your leather goods, I would strongly recommend going elsewhere for repairs. This was a waste of both time and money.

Went to Boston Cleaners for alterations and Nilda did a great job in literally the same day! OMG!…read moreThat's never happened to me before where I got the work done the same day I dropped it off. Thank you Nilda!!!

This establishment is a business to business location. The owners are very knowledgeable and…read moreprofessional in their services. They've been cleaning uniforms, high end clothing, and general clothing for over 20 years. If your business requires dry cleaning services, the team here will make your work less! We've enjoyed working with them.

Prompt service. Good prices. Clothes come back clean and pressed. Never had any issuesread more

Please be careful when taking your clothing to this location! my husband dropped off my wedding…read moredress two weeks ago and they have still not found it! The store associate was very casual about it when we went to pick up the rest of the items. We were told it was still being cleaned at their separate downtown location. We were able to pick up the rest of my husband's items and assured they would notify us when the dress was ready. They never reached out to us and it took two calls from us to even get an assistant manager involved. Maria was very dismissive of my concerns and told me they haven't even started the review of their cameras to locate the item! She said they thought they were looking for one item that we had already picked up! My husband and my sisters had to call them numerous times today before Maria even called me back. I followed up with her two hours after (two calls plus a voicemail) just for Maria to tell me she won't call me again until tomorrow, despite me asking for updates as they have shown they do NOT care about this. She then hung up on me. The most frustrating part of this experience has been the blase, casual tones used by everyone I've talked to, like this is normal for them to lose a WEDDING DRESS.

Very unprofessional. lost my item. They have been avoiding me. No body has answers. They keep…read morepromising to reimburse me.,

The best service in Las Vegas, the high-quality and the best customer service recommend to come backread more

They lost a jacket and told me they never had it I showed the ticket and they agreed they indeed…read morehave it and cleaned it but they never "found it " nor did they offer to replace it or make it right ! It was my first and last time ever not to mention it was expensive for 7 items

Megan Kim is the best my wife and I have been doing business at her store for at least 15 years…read more She always takes good care of us. We highly recommend Town Cleaners.