FYI to anyone looking to sell your jewelry to them, specifically diamonds. They offered me half of…read morewhat 2 other jewelers offered. Totally untrustworthy.

Took my wedding ring set in 6 months ago for a complete overhaul, paid $800. Six months later a…read morediamond fell out and they wouldn't stand behind it. Do not take you jewelry hear for repair!!!!!!

Jane is so helpful & knowledgeable. I bought Diamond earrings for my granddaughter. Jane pointed…read moreout things I wasn't aware of with diamonds. She makes shopping in her store an adventure. I not only received beautiful earrings but I learned so much. I'll certainly be back. Jane is a joy to work with.

Although the owner was very pleasant I have to say I didn't expect my watch to go out to another…read moreparty for a new battery which was disappointing but on top of that the battery wasn't installed properly and after wearing it in the pool like I always did in the past, my watch immediately stopped working and is now broken. My advice is take your watches to a jeweler that works on watches.

I had jewelry repaired, ring and bracelet resized and earrings cleaned... all expertly done. I also…read moreneeded a new neck chain for my son's wedding. The owner went downtown to pickup the length and link size I wanted.

Had a religious medal fixed and it was a fair price. Job was completed when promised and I was very…read morepleased.

I had never been inside although I've seen the location as it's in a strip mall…read more I went there to see about getting a repair on a vintage bag. The woman who helped me took it to their jeweler and within minutes they had the repair done. Since they were able to use a spare piece to make the repair they didn't even charge me! There are some really nice pieces there and I'm definitely going back to make a purchase.

Great service and fair price for ring sizing that kept engraving over 35 years old. Would…read moredefinitely recommend.

We were visiting a friend in the suburbs and decided to check out a nearby jewelry store before we…read moreheaded back to the city. We went into the store not really having anything particular in mind, but just wanted to peruse the different options to see what kind of jewelry pieces best fit me since I don't typically wear any jewelry. Brad, the store manager, made us feel welcomed the first moment we walked in! He really took the time to walk us through different options and did not pressure us like many other jewelry stores did. He was really sweet and you can tell that he really cared about what he did and wanted to make sure that every customer was comfortable and happy with their purchase. Overall, I had a wonderful experience here! Even though it is far from where we live, I wouldn't mind making a trip out here if I ever get jewelry again!

Went in and I was helped pleasantly. I went in looking for 1 Movado watch, but was advised that the…read morewatch I saw on Amazon may be a fake since Movado didn't have it on their website. I was pleased that the sales woman took her time time to offer her advice. Everyone was nice in the store. They all made sure I was helped. I chose a beautiful watch and they even knocked the price down some. They cleaned my rings & earrings too. I'd definitely go back there to shop.

They told me they could fix a watch I brought in. Not only did they not fix it, I waited 5 months…read morefor them to return it and it was in worse condition than when I dropped it off. They stated "there was nothing they could do" and had terrible customer service through the process. Do NOT recommend.

My mother and I brought some rings here to be sized as well as some old items to sell. They did a…read moregood job sizing (especially sizing my grandmother's ring to my mother's finger since my mom is a much smaller person but it fits very well; also the two I brought have scrollwork around the stones and nothing was damaged/it looks perfectly new). Their prices are a bit high, but look for coupons in some of the local coupon fliers. Also selling the scrap metal offset the cost somewhat, so if you have anything you're not wearing, why not get a few bucks out of it? Overall, very pleased with the service and quality. Turnover time was about a week on mine; mom is also still waiting for them to source a stone to fit a setting where she lost the original one (which could take time, of course).

The place is very nice. Customer service was great. They were very friendly and helpful and…read moreinformative, great prices to get jewelry repaired, got a battery from my watch. Got some. Necklaces and an anklet repaired very reasonable priced. Very good establishment,

This is a family run jewelry store in downtown Aurora. I was seeking jewelry repair, and they…read morepromised quick turnaround and reasonable prices. I had a number of items and I was very pleased with the service and quality of their work.

Amazing service, they helped me with a chain that snapped and they didn't even charge me.read more

John and the team at J and M did major surgery on my watch to remove some very recalcitrant links!…read moreThey are experts and very friendly. I highly recommend this jewelry store! Second to None!