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    Naperville Pawn Shop

    4.3 (39 reviews)
    Open 9:27 am - 6:30 pm
    Updated 2 months ago

    Naperville Pawn Shop Photos

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    Sleek, clean and new since their renovation.
    Noelle L.

    This place!!! It's my: 1. Go to place if I have any questions about something I have that I might want to sell. 2. Favorite Place to take out of town friends if we have some time to kill- did you know they had their own reality show at one time?!? 3. Run by and say hi to the owners place- they are the nicest guys in town... and hilarious too. 4. My first stop if I need a gift for my husband - they have great sports memorabilia. (You wouldn't believe the amazing autographed stuff for his Man Cave!) You NEVER know what you will find- gorgeous jewelry at rock bottom prices, tons of designer handbags, tools, musical stuff, Crystal and everything in between! Swing by! Say hi! You will thank me!!

    Very disrespectful staff... Wanted to charge an extra $500 for a watch strap that the original one is broken into bits now somehow, that costs $200 straight from the manufacture on a watch I actually did/do want to buy, but when I looked at others just to double check I didn't miss out on something better (he keeps the watches in a big pile behind the counter) and checked if they would wind and change time/ date correctly, I was pretty much kicked out, with him saying "that's how you brake a watch and I've had to spend thousands to repair other ones when people do that And I will not show you anymore" I expressed my collection/ knowledge and my bank account information at this time since he belittled me, and wrote this review just so others don't have to go through this.

    Best place ever !
    Nate D.

    This is the best high end pawn / resale shop around. I never other buying anything new anymore. I can get everything I need here except cloths. I always stop in to see what the latest items are. Everything is priced to sell - not to sit . At these great prices I'll go home with a bunch of cool treasures to play with. If anything is every wrong with an item, they will take care of it.

    Made A Girl VERY HAPPY

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    3 months ago

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    5 months ago

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    9 months ago

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    1 year ago

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    8 months ago

    These guys hooked me up! no issues no problems and a great hang telling stories! Recommended

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    2 years ago

    Business owner information

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    Michael C.

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    10 months ago

    These guys really know what they're talking about very educated check them out. really cool stuff great vintage the cool

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    1 year ago

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    9 months ago

    best place ever nobody else took me in but they did these guys are great and very respectful

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    1 year ago

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    3 years ago

    Best place to go to to self honestly anything! They give the best deals and best convos ever while selling and shopping!

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    6 years ago

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    3 years ago

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    5 years ago

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    2 years ago

    Great customer service, and great conversation. Great place to find out of the ordinary merchandise.

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    4 years ago

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    5 years ago

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    3 years ago

    Nice store with friendly service. Thanks for the Dick Dale record.

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    10 years ago

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    10 years ago

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    4 years ago

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    6 years ago

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    5 years ago

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    6 years ago

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    5 years ago

    Awesome experience! Super friendly neighborhood guys. Tom is very cool and easy going. I'll definitely be going back!

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    7 years ago

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    16 years ago

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    15 years ago

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    12 years ago

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    12 years ago

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    10 years ago

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    7 years ago

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    14 years ago

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    8 years ago

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    11 years ago

    Great group of guys. Have bought a few things here as well as traded. Definitely worth a browse. Keep up the great customer service.

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    13 years ago

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    12 years ago

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    11 years ago

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    Ask the Community - Naperville Pawn Shop

    Review Highlights - Naperville Pawn Shop

    I highly recommend Naperville Jewelry and Loan; first time selling unwanted/unworn gold pendants/bracelets and rings.

    Mentioned in 4 reviews

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    Cash America Pawn

    Cash America Pawn

    2.4(5 reviews)
    9.1 mi

    The manager George help me out so much great person to work with answer all my questions went…read morethrough all the paper work.

    My wife and I have been loyal customers of this Cash America location for a long time, faithfully…read morepaying on our loans, yet for over a year we have consistently dealt with unprofessional behavior and disrespect from an employee named Jasmine and District Manager Chris. The issues first began in November when Jasmine contacted me after I had already left the store and demanded I return over a very small remaining balance issue. Since then, my wife has contacted Cash America corporate multiple times attempting to file complaints, yet we never received any meaningful follow-up or resolution. Most recently, my wife was dealing with a serious emergency and asked me to make a payment on her loan. When the loan was originally opened, we were informed that while only the account holder could pick up the item unless the ticket was signed over, anyone could make a payment with the proper information. However, Jasmine refused to accept the payment, prevented other employees from assisting me, and created an unnecessary issue despite this being explained. When I calmly expressed that the situation felt disrespectful and inconsistent with policy, she threatened to call the police on me simply for voicing concerns. There were also instances where different names were provided over the phone during prior complaints, including identifying herself as "Stephanie." What is most concerning is the behavior from District Manager Chris. During previous complaint conversations, he spoke to me in an extremely disrespectful and hostile manner, including using racial language and inappropriate comments. After that incident, we specifically requested that he no longer contact us directly and asked to speak with someone above him instead. Despite that request, after the most recent incident, Chris once again contacted my wife's phone directly and left a disrespectful voicemail rather than professionally escalating the complaint. My wife was also previously hung up on while attempting to make complaints regarding the treatment we received. At this point, the lack of professionalism, accountability, and customer respect at this location is extremely concerning. We have continued attempting to resolve these issues professionally for months, but the behavior has continued. We are asking for someone above the district level within Cash America corporate leadership or Human Resources to please review these concerns and contact us directly regarding this matter.

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    Cash America Pawn

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    Naperville Pawn Shop - pawn - Updated June 2026

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