I hit a major pothole on the interstate and needed a replacement tire so I called Discount Tire to see how quickly I could get a replacement tire. Donny was so kind and eager to help both times I called in to check on wait time for walk-in services. Kalib (who had also helped me at my last visit) was quick to help get my car checked in and service underway. And Dallas helped me to my car that he had parked out front (I was holding my sleeping baby in the lobby). They gave me the information I needed to make decisions about my vehicle, serviced my vehicle quickly, and went above and beyond to provide exceptional customer service. I left feeling grateful and satisfied. Totally recommend these guys! read more

Discount Tire - Tires Near Me - Brentwood, Tennessee

Customer service at this location is top notch. Very friendly and professional. Tire rotation was quick. Will come back!

I've visited this Discount Tire location in Brentwood a couple of times and have always had pleasant experiences. Most recently, I stopped in on a busy Saturday morning to have my tire pressure checked and was in and out very quickly. On another visit, I purchased a tire and was impressed with the helpful, friendly staff and smooth process. Overall, I feel very positive about Discount Tire in general, regardless of location, as their team is consistently professional + kind, the service is efficient, and the prices are fair. I highly recommend this location for anyone in need of tires or basic tire services! Great thing about this spot is there is costco, krispy kreme, cracker barrel, plato's closet and several other businesses within walking distance of you need to kill time while waiting! read more

I love this place! I've received excellent customer service at every Discount Tire I've ever been to, but there's something to be said about how NICE they are at this specific location! It is a very popular location, so you it's possible that your service may take a while. But I think it's worth it. Thank you to all the nice gentlemen that helped me out and took the time to explain everything to me. read more

Excellent service & appreciate tire checks - bought my tires there a few years ago & will shop there for next ones

I've had good and bad experiences in these places . I mean if you need a tire or something done like today .. fine . But, I'd rather make an appt at the dealership or somewhere and not sit there all day . If you are going to use them my advice is pack snacks , a drink ,something to read , a phone charger , maybe a blanket . Whatever is gonna keep you happy for 2+ hours . It feels like waiting at an airport . read more

Thrilled with my service today. Very well staffed for a Saturday. I went for a free tire pressure check and they discovered a nail in my tire, and offered to fix it right then even though they were very busy. They were honest about wait time, didn't try to sell me anything I didn't need, and got me in and out. read more

Have always had a good experience here in the past. This was my "go to" for tires. Took my car in for the free rotation that comes with purchase of tires. Was called 15 minutes later stating they couldn't loosen the front lug nuts due to rust. I explained the wheels on front were just removed two months earlier to replace the front axles. I asked specific questions the person couldn't answer. I then asked to speak to a manager but was told a manager couldn't help me. I replace my tires about every 25k to 30k miles due to driving quite a few road trips, so I go through quite a few tires. Guys there are always polite but I will have to take my business elsewhere in the future if they can't do a simple tire rotation. read more

These guys know how to conduct a business the right way. Always a pleasure to see them! They're all so kind and always make sure I'm taken care of. Best deals in town and they'll beat anyone's prices! Plus free rotation and balance when you purchase from them! I asked for new tires and they hooked it up and did it within an hour! read more

Discount Tire - 1998 Monte Carlo 80k miles! - Tires Near Me - Brentwood, Tennessee

I use the Discount Tire location on Baker's Bridge all the time and have for years. They're my go-to for all tire needs. Also, I often swing by for their tire pressure check lane - easy and convenient way to keep the family fleet up to date. Yesterday I went thru the air pressure check lane in my truck and had an especially positive experience with a young man named Robert. He was incredibly polite and clearly enjoys his work and being part of the team. I hope management is keeping an eye on Robert for his long term development and advancement. They should. read more

After having an issue at Costco with a wheel order that I ordered off their website but then refused to install I called Discount tire and Dony helped me out and was amazing. He was extremely helpful and helped me get a new order of wheels and set up an appointment to get them installed. They even price matched the Costco sale price! I couldn't be happier and REALLY appreciate Dony and his stellar customer service. read more

I needed tires. They had em They got me in and out quickly. They have multiple locations which was a good thing. read more

Everyone is so kind, knowledgeable, and helpful. I blew my tire out on the interstate and brought it here the next morning. They had it patched and fixed within 30 minutes, even with the place full. I was so impressed and will definitely come back! read more

Kevin was amazing, friendly, and extremely helpful! He opened the doors early for me and helped me get on the road by 8:20. I needed a new tire and got it on in very little time. If you need help, Kevin is your guy! read more

With so many companies blaming CoVid for their lack of customer service, it's refreshing to find a company that has it all figured out! One of the BEST experiences I have had in a long time so I just HAD to write a review. Well staffed with plenty of employees who are attentive, friendly, professional and courteous. I went there without an appointment to have my tire checked. My dash said the tire had "low pressure" so I'd add air and it would last a day or two before the "low pressure" light would come on again. Turns out I had a nail in my tire. They removed the nail, patched the tire, and ... are you ready for this? Charged me NOTHING for the job! If you ever need anything tire related for your car, THIS is THE place to go! Thank you to everyone at Discount Tire for your exceptional customer service! You are my GO TO from now on! read more

Discount Tire - The service area - Tires Near Me - Brentwood, Tennessee

My 1st review was erased so let's try it again 6 months ago came to this location had to wait 7 hours for a balance and rotation today they trying to sell me tires I'm like you replaced one of my brand new tires a month after I bought them..I bought your protection program for 597.00 big mistake now your trying to sell me new tires...no thank you read more

I just wanted to drop a line and let everyone know that Trey over at the Brentwood Tennessee location was absolutely fabulous. I had a kind of a tricky situation with a car that had a prior owner and he was great and help me sort everything out. read more

Very nice staff here and they patched my tire for free and got me in right away. I will definitely be back. It's nice to see businesses like this still exist. read more

Hats off and appreciation to Bennie for accommodating me today and getting my car in for new tires. Super professional, personable, and knowledgeable. Shout out to every team member of the Baker's Bridge Road team. A great credit to Discount Tire. These folks hustle with accuracy and are super nice, too. Thank you! read more

So helpful and although the team were super crazy busy my car was out in less the 12 hours. Tip: if y'all need service on Monday morning should bring car for service not past 10 am. But other then that, I'll be back for sure however i drove 45 min away to get my tire replaced. thank you for your time and hard work. read more

The actual service to my vehicle- brake pad change- was good, no crazy requests on my end, so nothing much for me to say on that. What I'm here to review is the AMAZING service I received when dropping off and picking up my vehicle. The gentleman at the counter were so kind, informative, and just overall had a great attitude that was very refreshing. If I need services in the future, even if this location is more expensive (which I don't know if they are, just speaking hypothetically) I would still go here because of how great their customer service was! read more

I'm so happy that I came here. I did not know they are the day as America's tire which I love and they have always taken care of my tire needs in all my cars. Be aware that tire discounters is not the same. I had gone to them the week before and they charged me more for one tire than what I paid for two here. And the service is not the same. read more

Discount Tire - Tires Near Me - Brentwood, Tennessee

I've used this Discount Tire for years and have always had the same courteous treatment. They're busy, so sometimes you wait and tires are expensive but neither are within their control. They hustle. Good work! read more

We've been customers at this Discount Tire for many years and the service remains at a consistent and high quality. Every person who walks through the door is acknowledged and given a personal greeting. There always seems to be plenty of staff and they work quickly but take time to get your problem diagnosed and corrected quickly and accurately. I appreciate that it never feels like you are being sold a bill of goods. Not only is service great but the quality of their product is great AND at a great price. We have had several occasions where they have gone the extra mile. Those little things that no one needs to do but sure seems like the right thing to do when they do! Count us among the loyal customers! read more

Discount tire crew members here in this location are the best people, best Human brings I have ever come across in my life. If have to describe in simple words - Extremely Hard Working - Unbeatable service - Very Humble and down to earth. - Not to mention very competitive price in the Market. The crew member here ROCk and amazing. This is a perfect example that "people build companies not companies build people" Thank you very much for your Hard work. Really appreciate it. God Bless read more

Discount Tire - Tires Near Me - Brentwood, Tennessee

The service and business model to take care of customers in this place is better than almost any business, including Costco across the street.' I have an incredibly difficult tire to source and even install, and these guys have completely taken care of me three times over like I was in a country club. read more

I went to discount tire in Chicago, where I bought my tires, but I've never been here until yesterday. This was by far the most friendly, efficient location I've been to. I went in for a tire rotation and balance, which is free if you purchase your tires from any Discount Tire. I arrived for my appointment, they walked out and checked my tire tread and gave me an estimate on how many more miles my tires have. They noticed a small screw in the tire, which the patched for free. They were short staffed and sincerely apologized if it caused a delay, which it did but only 15-20 minutes. While waiting, I saw these employees hustling back and forth to answer all calls, update customers on their vehicle status, and help out in the shop in order to keep the vehicles moving in and out. It was teamwork at its finest. I can't stress enough how hard working these guys were. I'll always go to Discount Tire but this is by far the best location I've been to. Overall a great experience. read more

Be VERY careful of them adding a charge for "certificates" to your bill. This is a type of optional insurance if you run over a nail, etc... I took an SUV to them a month ago and they added this in to all 4 tires. When I called them on it when I picked the vehicle up, the guy said he explained it to me. He absolutely did not! This is a lease vehicle that I was turning in to the dealer. The tires were worn and it was cheaper to get tires here than the dealer. AND, I bought tire and rim insurance from the dealer 3 years ago when I leased it!! You think I would have bought this if it was explained to me?!?! Today I dropped off an older car that needed one tire and I specifically was listening for an explanation on the price. Just got the final total. Got the receipt and there it was again! The guy LIED to me saying he believes he explained it. He did not! This is just shady as heck business practice. A tire receipt has other add ons and it's easy to assume it's customary or required. Ask and look! If you want the "certificate," great. Get it. But to add it in without an explanation and not giving you an option is complete BS read more

Discount Tire - Tires Near Me - Brentwood, Tennessee

Always the best. No comparison. Customer service over the top. Nobody likes buying tires, but this is the place to do it.

These guys are great!! We stopped in last week to inquire about tires for my girlfriend's car. Matt assisted us, and I can't say enough good things. He was very helpful and knowledgeable about the product. We had pre-selected the tires we wanted, and Matt highly recommended them. He could very easily have pushed us toward a more expensive tire, but he didn't. Instead he praised the tire we selected and told us how good it is. It was going to take a couple of hours for installation if we waited that day, but Matt said we could come back in at 8:00 am the following Monday and they could get us in right away. We arrived shortly before 8, and they had us in and out in approx. 30 minutes. I was shocked!! If you need tires at great prices with exceptional service, then I highly recommend the folks at this Discount Tire location. They are incredible! read more

I didn't even go to this location to get my tire fixed but I was at a different location and calling around to see if other locations had a shorter wait time to go there instead. I talked to Kevin on the phone and told him the reason for my call and he was shocked I had been waiting at another location for 3+ hours and he called the location I was at to see if anything could be done about my car being fixed right away. Then my car was pulled in right away and taken care of, the effort was greatly appreciated!! read more

These guys are the best. I've got a bunch of kids and a bunch of cars they drive. I can always count on them for great customer service, unbeatable prices and consistent quality. Please consider supporting them and get your next set of tires here. read more

Discount Tire - Getting tire changed today. - Tires Near Me - Brentwood, Tennessee

Check your lug nuts before you leave that. Place. My tire almost. Came off after leaving this place. When. I got some. New tires for my truck read more

Last Friday took my vehicle in to have two new tires installed on the front. I called in advance with no reservation was told would be no problem once I walked in the door had the tires in stock and they could get me in and out of there in less than two hours. I am mediately drove over to the tire shop so I was there in less than 20 minutes after I talked to them, walk in the door the gentleman told me working there that they were for all the employees working they had plenty of help that morning and they should have me in and out under two hours. It took them over three hours and that is why I left there not feeling very good about this particular tire shop. I do not recommend them, as I believe the men that work there are not very well managed. read more

As soon as I walked in the door, I was greeted with a smile and handshake from a friendly gentleman named Jackson. They were busy with the pre-thanksgiving travel day, but were able to get me set up with a brand new tire. I had a flat and explained that I have changed the back tires about a year ago but not sure how long ago the front tires were replaced. He evaluated each tire and gave me a ranking based on the wear and tear of each tire. He indicated that I am due to change the other front tire as well because it is about to give as well. He took the time to compare tires based on quality, price and review. He is very knowledgeable and an excellent customer service representative. I am so grateful to have such great service for helping me with such a stressful experience (flat tire). I would HIGHLY recommend to friends and family. Overall great, friendly service at a reasonable price! Easy location to find. Clean store front. Fast, friendly service! read more

Discount Tire - Tires Near Me - Brentwood, Tennessee

Anyone get a flat?! It's so dang frustrating. I never ever think of my tires. Ever! Until my car starts binging at me each time I put Velvet in drive. Tire low. I had filled it a few times in the last day so I knew I was in trouble. Today Jordan helped me tremendously my dumb slow leak .... turned out to be a dead tire. He gave me a couple tire options and I was able to make a solid decision. Once it was my car's turn they were done lickity split. There was a wait, to be sure. So exercise patience with the employees as you wait. They're just popular apparently and they're people too. Not that you'd be rude but I'm talking to the other guy. Also a year ago I needed 4 new tires in an emergency and the guys at the Texas branch were a big blessing too. Seems like a good company! Have a great day. read more

My son took his car to this location for 2 new rear tires. When he was getting his brakes done a little later, he was told the tire marked inside was on the outside. He called the location to see if they would switch it. They said it would take 4 to 5 hours to fix their mistake. This is a ridiculous amount of time to fix their error! Be aware when using them and make sure they put your tires on right. read more

Brandon at the front desk and his team are awesome! They got exactly what I needed done in a timely manner and kept me updated. They only had 2 of my tires in stock in the morning and had my car out with all 4 tires done by mid day! Definitely coming back! read more

These guys are the best! I decided to buy new tires on the spur of the moment and did not make an appointment. They were courteous and prompt and explained the process without trying to sell or upgrade anything other than what I needed. I am a returning customer and will definitely be back for all of my tire needs! read more

I've been long time loyal customer at Discount Tire in Florida, mainly because of the customer service. This location did not disappoint. I drop my truck off this morning for rotation and balance, got a call 32 minutes later that my battery was dead but they told me not to worry they get it started and that there was a NTB shop next door and asked if I'd like them to drop it off after to get the battery replaced if it didn't start again, which they did. Shoutout to Brandon for going above and beyond. Your kindness was much appreciated! read more