This is opened again and under new management! Excellent customer service!!! Professional and efficient and the prices CANT BE BEAT!!!!!!! read more

Needed new tires and discovered this location had changed ownership since my last visit. Updated interior - very clean, neat and comfortable. Andrew gave us several options and prices. He spent much time which was very impressive. Great customer service. We ordered a set of Continental tires and the next day had them mounted, balanced in a short times. Glad to recommend them for great customer service, competitive prices and professional installation. read more

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Went in about a month ago, got two new tires, reasonable price. However the next morning one of them was flat. They never tightened the valve stem. read more

Needed new tires for my car, so after an internet search, came here. Excellent service. Didn't have the tires I wanted in stock but recommended an alternate quality brand at a comparable price. Totally satisfied. Will definitely be back. Highly recommended. read more

I needed a tire. Called and they had to order it. Said he'd call me in 15 minutes to let me know when it would be in. They never called me but wasted no time taking the money out of my account. Left a message no return call. Called later and he said he would call in 20 minutes. You can guess what happened. No return call. I called the next afternoon. Oh the tire came in that morning. I went to the shop and my tire was changed very quickly. And my spare was unceremoniously dumped in the back of my car instead of being replaced under the car while it was jacked up. I'm an old lady and would have been willing to pay a couple bucks extra, but the guy was uninterested. I received no bill. No receipt. No proof besides my bank that I ever had any interaction with these people at all. Kind of shady. But price was competitive and they were fast. read more

After purchasing 4 new tires less than 6 months ago, one tire's tread wore down dangerously more than the others exposing wires. I had my alignment checked and it was determined to be a bad tire, not my alignment. When I called back to order another tire, the secretary was extremely rude and unprofessional. When I asked to speak to the owner, it was a problem and, in turn, he defended her. I asked to cancel my transaction whereas his secretary proceeded to curse at me and threaten me, then calling a mutual friend who had initially referred me, to slander my name. I would not recommend this facility to anyone. I've never had such piss poor customer service and disrespect from any establishment. I've already put in a claim to the BBB and will take legal action if the money is not refunded to my account by the next full business day for this supposed voided transaction read more

Absolute worst business man I've ever delt with in my life. Called on a Thursday to have him order tires. He told me they would be in by Friday. I told him I would be in Sunday first thing on the morning. I showed up 845 am. They open at 9. Another woman was on front of me. She got there at 8:30 am. No one ever shower up to open the store. I waited until 9:45 then I had to leave. Mine while when I was told my card was taken for a deposit the entire amount was charged before the work was even done. I left 2 messages on the machine Sunday and neither were returned. Showed up Monday around noon and the man didn't know what tires I ordered. He asked me when he told me they would be in and said oh yeah sorry about Sunday. He then possess to tell me the tires arnt in yet. The are "hard to get" i then said but you told me they would've in Friday? He just kept saying they are hard to get. I said did you order them? They are hard to get? I told him that's not an answer did you order them? He stumbled and finally said NO. Then he said but I can probably get them today. So WAIT... You didn't order them, they are hard to get but you can get them today??!! I then said how do you run a business this way? It was the most ass backward conversation. I then asked him if he's treating me this way because I am a woman?? A pregnant woman with a 3 year old!!?? He then calls on speaker orders the tires for later that day and says he will call me by 3:00 when they are in. He never calls SHOCKER. I call him and he says come at 4:30. I then come at 4:30 and sit behind 5 cars for over an hour waiting to have my tires put on. WORST BUSINESS MAN EVER!!!! read more

Called to get a quote on 4 tires last week, spoke with Ken (the OWNER) who gave me a price well above STS as Wal Mart but assured me that he had included EVERYTHING in his price and the other guys don't list taxes, fees, mounting, and disposal in their prices. Get in today to have the tires put on and all of a sudden the price is even higher. Apparently "including everything" to Ken means everything but taxes!! So now I've been scammed and they already have the tires off my car before I know the final total. It doesn't end there though. No, now I'm sitting in the waiting room listening to them make fun of me and laugh and laugh about the price. Amazing. Only buy your tires here if you enjoy being ripped off and then laughed at for it. read more

We've had 2 bad experiences. They broke the tire sensor on one of our wheels ($200 to replace) which we didn't realize right away because they also broke the valve stem - so the tire went flat on our way home. Next trip - they broke off one of the tire studs when pulling off the tire. This they owned up to and sent us to their mechanic right away to have fixed. The mechanic said he has had to fix this on 3 other cars this month for NJ Discount Tire! We drove back to the tire shop and while taking off the same tire, broke another tire stud off right in front of us!! Now we have to bring the car back to their mechanic to have this fixed also. After this happened, I smartened up and checked them out on the Better Business Bureau website. Their listing says they've had complaints but cannot substantiate anything because their letters were returned to sender with info that the business was closed. They're obviously not closed and ducking the BBB, real nice. We will NOT be going back to NJ Discount Tire. read more